Inspection Reports for Penrose Harbor at Heron‘s Key

WA, 98332

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 10.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

63% worse than Washington average
Washington average: 6.3 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024
Inspection Report Routine Deficiencies: 12 Nov 15, 2024
Visit Reason
The inspection was conducted to evaluate compliance with resident rights, care planning, medication management, safe environment, food safety, and staffing requirements at the nursing home.
Findings
The facility was found deficient in multiple areas including failure to honor residents' rights to share rooms, failure to inform residents of their rights, incomplete advanced directives, lack of timely transfer and bed hold notifications, incomplete care plans for PTSD, inconsistent implementation of bowel care protocols, unsafe environment related to recliner chairs and common area ovens, failure to post actual nurse staffing hours, failure to provide non-pharmacological interventions prior to pain medication, unsanitary food preparation and storage, and unclean wheelchair equipment.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 11 Level of Harm - Potential for minimal harm: 1
Deficiencies (12)
DescriptionSeverity
Failed to ensure married residents were provided the right to share a room for 2 of 2 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to periodically inform residents of their rights after admission for 8 of 8 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to determine if a resident had current advanced directives and update accordingly for 1 of 4 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to provide written notification of reason for hospital transfer for 1 of 1 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to provide written bed hold notice at time of hospital transfer for 1 of 1 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to develop a comprehensive care plan addressing PTSD for 1 of 8 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to consistently implement bowel program when needed for 1 of 5 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure a safe environment related to reclining chair and common area ovens for residents.Level of Harm - Minimal harm or potential for actual harm
Failed to post actual nurse staffing hours for 11 of 11 months reviewed.Level of Harm - Potential for minimal harm
Failed to initiate non-pharmacological interventions prior to administration of as needed pain medication for 1 of 5 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to sanitarily prepare food and monitor resident refrigerators for 1 of 2 resident refrigerators.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure a sanitary piece of equipment (wheelchair armrest) was available for 1 of 2 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Medication administration count: 18 Medication administration count: 6 Months missing nurse staffing postings: 11 Days with no bowel movement: 4
Employees Mentioned
NameTitleContext
Staff AAdministratorProvided multiple interviews regarding facility policies and deficiencies
Staff BDirector of Nursing ServicesInterviewed regarding care planning, bowel program, pain medication interventions, and recliner chair safety
Staff CSocial Services CoordinatorInterviewed regarding room sharing and PTSD care planning
Staff FStaffing CoordinatorInterviewed regarding nurse staffing postings
Staff NDining Room SupervisorInterviewed regarding kitchen sanitation and food storage
Staff ECentral SupplyInterviewed regarding wheelchair armrest repair
Staff QMaintenance SupervisorInterviewed regarding common area ovens
Inspection Report Routine Deficiencies: 3 Jan 8, 2024
Visit Reason
The inspection was conducted to assess compliance with regulations regarding medication monitoring, medication storage, and food safety in the facility.
Findings
The facility failed to adequately monitor residents for adverse side effects of anticoagulant medications, ensure proper labeling and dating of medications on medication carts, and serve meals at appropriate temperatures. These failures placed residents at risk for adverse health effects, compromised medication safety, and foodborne illness.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3
Deficiencies (3)
DescriptionSeverity
Failed to adequately monitor for adverse side effects of anticoagulant medications for 2 of 5 sampled residents.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure drugs and biologicals were labeled, dated, or discarded in accordance with professional standards for 2 medication carts.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure residents were served meals at appropriate temperatures.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for unnecessary medications: 5 Medication carts reviewed: 2 Residents affected by medication monitoring deficiency: 2 Residents affected by medication labeling deficiency: 2 Residents affected by food temperature deficiency: Some
Employees Mentioned
NameTitleContext
Staff FResident Care ManagerStated expectation that residents receiving blood thinning medications be monitored for signs of abnormal bleeding or bruising.
Staff GMinimum Data Set Registered NurseStated Resident 9 had an order to monitor for adverse effects of anticoagulant medication, but it was not showing for nurses to complete.
Staff BDirector of Nursing ServicesStated expectation that residents receiving anticoagulant medications be monitored for signs of abnormal bleeding/bruising and that this was not being completed for Residents 15 and 9; also stated expectation that all multiuse vials/tubes be dated and labeled when opened.
Staff HRegistered NurseStated all multiuse vials such as eye drops should be labeled with resident's name and date opened.
Staff JLicensed Practical NurseStated Resident 18 had completed treatment with erythromycin eye ointment and tube should have been dated and discarded when completed.
Staff DCookStated responsibility for taking temperature of soup at approximately 10:00 AM.
Staff EDietary AideObserved temping the soup during meal service.
Staff CDietary ManagerStated expectation that temperature logs be completed accurately and that all foods be temped before and ideally during service.
Inspection Report Complaint Investigation Deficiencies: 1 Aug 31, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to implement the planned preventative measure of two-person assist when using mechanical devices to ensure safety and prevent falls for Resident 1.
Findings
The facility failed to follow its Safe Resident Handling Transfers Policy by allowing a single staff member to transfer Resident 1 using a sit-to-stand lift, resulting in Resident 1 sustaining a left upper arm fracture. Staff interviews and record reviews confirmed the incident and identified the root cause as failure to use two-person assistance as required.
Complaint Details
The complaint investigation found that Resident 1 was injured on 08/09/2023 during a transfer with one person assist instead of the required two-person assist. Staff statements confirmed the incident and failure to report it. The facility acknowledged the root cause as failure to follow policy requiring two-person mechanical lift transfers.
Severity Breakdown
Level of Harm - Actual harm: 1
Deficiencies (1)
DescriptionSeverity
Failure to implement the planned preventative measure of two-person assist when using mechanical devices, resulting in harm to Resident 1 with a left upper arm fracture.Level of Harm - Actual harm
Report Facts
Residents affected: 1 Incident date: Aug 9, 2023 X-ray date: Aug 14, 2023
Employees Mentioned
NameTitleContext
Staff CCertified Nursing AssistantAttempted to transfer Resident 1 alone despite two-person assist requirement and did not report the incident
Staff DLicensed Practical NurseAssisted in transferring Resident 1 using sit-to-stand lift without incident earlier on 08/09/2023
Staff GCertified Nursing AssistantNotified nursing after Resident 1 called out in pain during repositioning on 08/09/2023
Staff FLicensed Practical NurseReported Resident 1 voiced pain during movement on 08/09/2023
Staff ECertified Nursing AssistantStopped repositioning Resident 1 after pain was expressed on 08/10/2023 and informed nurse
Staff AAdministratorConfirmed root cause of incident was failure to transfer Resident 1 with two people
Staff BDirector of Nursing ServicesConfirmed root cause of incident was failure to transfer Resident 1 with two people
Inspection Report Routine Deficiencies: 15 Sep 20, 2022
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including medication management, resident care, infection control, and facility operations.
Findings
The facility was found deficient in multiple areas including failure to inform residents of medication changes, failure to provide timely Medicaid/Medicare notices, late completion of assessments, inaccurate resident assessments, incomplete and inaccurate care plans, failure to meet professional standards in medication administration and care, inadequate infection control practices, failure to implement antibiotic stewardship, and failure to provide proper staff training on abuse reporting.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 15
Deficiencies (15)
DescriptionSeverity
Failed to inform residents in advance of proposed changes to medication regimens and obtain consent.Level of Harm - Minimal harm or potential for actual harm
Failed to provide Notification of Medicare Non-Coverage at least two calendar days before Medicare services ended.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure Quarterly Minimum Data Set was completed within 14 days of the Assessment Reference Date.Level of Harm - Minimal harm or potential for actual harm
Failed to accurately assess residents' Minimum Data Sets regarding behaviors, diagnoses, immunization status, falls, and activities.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure resident care plans were reviewed, revised, and accurately reflected residents' care needs.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure services met professional standards including medication administration, order changes, and treatment.Level of Harm - Minimal harm or potential for actual harm
Failed to provide timely bowel management and non-pressure skin care assessments and treatments.Level of Harm - Minimal harm or potential for actual harm
Failed to provide appropriate care to maintain or improve range of motion for residents with limited ROM.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure environment was free from accident hazards and provide adequate supervision to prevent accidents.Level of Harm - Minimal harm or potential for actual harm
Failed to provide catheter care in accordance with professional standards including proper catheter size and bladder flushes.Level of Harm - Minimal harm or potential for actual harm
Failed to procure food from approved sources, discard expired food, label seasonings properly, and maintain sanitary food preparation.Level of Harm - Minimal harm or potential for actual harm
Failed to follow infection control practices for quarantining residents on Transmission Based Precautions.Level of Harm - Minimal harm or potential for actual harm
Failed to implement an antibiotic stewardship program to monitor antibiotic use.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure influenza and pneumococcal vaccines were offered and/or provided to residents.Level of Harm - Minimal harm or potential for actual harm
Failed to provide effective staff training on dementia care and reporting abuse, neglect, and exploitation.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Medication administration days signed: 28 Medication administration days signed: 15 Days without bowel movement: 5 Days without bowel movement: 10 Days without bowel movement: 4 Days without bowel movement: 5 Days without bowel movement: 5 Oxygen saturation readings: 60 Oxygen saturation below 93%: 2 Oxygen saturation readings below 93%: 0
Employees Mentioned
NameTitleContext
Staff BDirector of Nursing ServicesAcknowledged multiple deficiencies including failure to notify physician of held medications, failure to ensure weekly weights, failure to provide bowel care, failure to monitor edema, failure to ensure proper catheter care, failure to ensure immunization documentation, failure to ensure psychotropic medication monitoring, failure to ensure infection control, and failure to provide staff training on abuse reporting.
Staff AAdministratorAcknowledged failure of abuse training program and lack of antibiotic stewardship program.
Staff TRegistered NurseAcknowledged failure to validate TED hose application and failure to perform weekly bladder flushes.
Staff XResident Care ManagerChanged Resident 1's Parkinson's medication administration time without physician contact.
Staff CDietary ManagerObserved failing food safety practices and improper PPE use.
Staff UDirector of Rehabilitation ServicesAcknowledged lack of restorative nursing program for Resident 1's ROM.

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