Washington average 7.8
Last Health inspection on Nov 2024

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Nestled in the charming Harbor Hill neighborhood overlooking the scenic town of Gig Harbor, Washington, Penrose Harbor at Heron’s Key is a distinguished senior living community that caters to senior living, senior rehabilitation, and assisted living needs. Penrose Harbor at Heron’s Key prides itself on offering a serene and engaging environment where residents can thrive in retirement.
With a commitment to enhancing the well-being of seniors, this assisted living community provides a wide range of amenities and services that foster a vibrant and fulfilling senior living experience.
Occupancy lower than 85% suggests more openings may be available.
Most residents typically stay for a few weeks or months before returning home or moving on.
71% of new residents, usually for short-term rehab.
29% of new residents, often for short stays.
Pets Allowed
Housing Options: Suite
Building Type: Two-story
Transportation Services
Fitness and Recreation
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
| Metric | This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total deficiencies
| 31 | 31 | This facility has total deficiencies in line with the Washington average (31 vs. WA avg 31). Click this badge to view the full Washington ranking.— At avg |
|
Deficiencies per year
| 7.8 | 7.8 | This facility has deficiencies per year in line with the Washington average (7.8 vs. WA avg 7.8). Click this badge to view the full Washington ranking.— At avg |
The most recent inspection on November 15, 2024, identified multiple deficiencies related to resident rights, care planning, safe environment, staffing, and food safety. Earlier inspections showed a pattern of issues with medication management, resident care, infection control, and safety protocols, including a substantiated complaint investigation in August 2023 where a resident was injured due to failure to follow safe transfer procedures. The main themes across reports involved incomplete or inconsistent care planning, failure to follow established safety policies, and lapses in food sanitation and medication monitoring. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history suggests ongoing challenges with regulatory compliance, with deficiencies continuing into the most recent review.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWashington average 7.8
Last Health inspection on Nov 2024
Washington average 48.9
Washington average 6.92
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 33 citations resulted from standard inspections; and 1 of 33 resulted from complaint investigations.
Washington average: 0.3
Washington average: 1.7
Penrose Harbor at Heron‘s Key is located in Gig Harbor, Washington.
Here are the financial assistance programs available to residents in Washington.
41.4 miles from city center
Estimated distance in miles from Gig Harbor's city center to Penrose Harbor at Heron‘s Key's address, calculated via Google Maps.
— 9.55 miles to nearest hospital (MultiCare Tacoma General Hospital)
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
877 contractor hours this quarter
| Certified Nursing Assistant | 32 | 0 | 32 | 5,589 | 91 | 100% | 7.5 |
| Registered Nurse | 11 | 0 | 11 | 2,267 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 5 | 0 | 5 | 613 | 54 | 59% | 8.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 60 | 66% | 8.3 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 443 | 86 | 95% | 2.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 352 | 60 | 66% | 5.9 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 314 | 54 | 59% | 5.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 223 | 29 | 32% | 7.7 |
| Physical Therapy Assistant | 0 | 1 | 1 | 192 | 38 | 42% | 5 |
| Dietitian | 1 | 0 | 1 | 131 | 63 | 69% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
| Qualified Social Worker | 0 | 2 | 2 | 5 | 4 | 4% | 1.1 |
| Medical Director | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 3 | 2 | 2% | 1.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 31, 2023 · $15K
Last updated: Jan 2026
Historical financial and operational data for Penrose Harbor at Heron‘s Key based on CMS SNF Cost Reports.
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Penrose Harbor at Heron‘s Key has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to WA state health department records, Penrose Harbor at Heron‘s Key's license number is 2425.
According to WA state health department records, Penrose Harbor at Heron‘s Key's license expires on October 31, 2026.
Yes — see the floorplan options available at Penrose Harbor at Heron‘s Key on this page.
Penrose Harbor at Heron‘s Key has 49 beds.
Yes — there are 48 photos of Penrose Harbor at Heron‘s Key in the photo gallery on this page.
(253) 313-0800 will put you in contact with the team at Penrose Harbor at Heron‘s Key.

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