Phoenix Assisted Care

Memory Care Home
Overview of Phoenix Assisted Care

Phoenix Assisted Care, located in Cary, NC, is a senior living community offering assisted living, memory care, and independent living services and amenities. Their memory care program is specifically designed for caring for their residents living with Alzheimer’s and other forms of dementia. Designed to provide a home away from home, this senior living community offers medical support, from assistance with daily living activities, medication management and coordination with other healthcare providers as needed.

Additionally, residents are provided meals that are prepared to cater to their preferences and dietary needs. They also offer transportation services for outside appointments, as well as housekeeping and salon services.

(919) 460-8644

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
53%
Occupied Beds
63 of 120
Percentage of available beds currently in use by residents.
License Status
Active

Additional licensing details

License number: HAL-092-131
County: Wake

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Brian O\'Hara, Administrator

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Phoenix Assisted Care

Assisted Living Memory Care
Contact Phoenix Assisted Care

Performance summary

Key indicators of commitment to quality care and safety.

Scores

DHSR Score
68.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

42 visits/inspections

Results

36 resulted in violations

6 found no issues

Latest inspection

Date:April 16, 2025
Type:Follow Up

127 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

3 Penalties — $19,000 total

Compare Memory Care around Cary

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Phoenix Assisted Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Cary (Parkway Retirement Center)
120
No
A+
24
Private Rooms / Semi-Private Rooms
Heartfields at Cary
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Cary
97
No
-
60
Studio / 2 Bed
Cary Family Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Cary (Twin Lakes)
3
No
-
28
Private Rooms / Semi-Private Rooms

Places of interest near Phoenix Assisted Care

Address 4.3 miles from city center — 3.34 miles to nearest hospital (WakeMed Cary Hospital)

Address 201 Westhigh St, Cary, NC 27513

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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