Most inspections found no deficiencies, showing a generally strong compliance record at this facility. The most recent report from September 18, 2025, was a complaint investigation that found all allegations unsubstantiated, with no deficiencies cited. Earlier complaint investigations noted isolated incidents such as a medication error and a resident injury from assistance, but these were addressed promptly and did not result in deficiencies. Several complaints were unsubstantiated, and no fines, enforcement actions, or severe findings were reported in the available records. The facility’s performance appears stable over time, with no clear pattern of worsening or recurring issues.
Deficiencies (last 4 years)
Deficiencies (over 4 years)0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/year
Deficiencies per year
43210
2022
2023
2024
2025
Census
Latest occupancy rate77% occupied
Based on a September 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
An unannounced complaint investigation visit was conducted in response to allegations that staff did not provide medication assistance, proper supervision resulting in injury, and adequate hygiene care to residents.
Findings
The investigation found all allegations to be unsubstantiated based on interviews, record reviews, and observations. Residents in independent living manage their own medications, staff responded appropriately to a resident fall, and the resident's hygiene and apartment cleanliness were found satisfactory.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to provide medication assistance, proper supervision resulting in injury, and hygiene care needs not met. Evidence did not support these claims.
An unannounced Case Management visit was conducted regarding an incident reported to the Community Care Licensing Division (CCLD) involving a resident who reported staff were rough while assisting with using a bedside commode.
Findings
The investigation found a skin tear on the resident's left thumb caused during assistance with the commode. The wound was cleaned and re-bandaged. The staff involved was placed on leave pending further investigation. No deficiencies were issued during the visit.
Complaint Details
The visit was triggered by a complaint incident reported on 06/15/2025 involving alleged rough handling by staff causing a skin tear to a resident's thumb. The complaint was investigated with interviews and review of medical reports.
Report Facts
Skin tear length: 1
Employees Mentioned
Name
Title
Context
Zinnia Koch
Director of Wellness and Assisted Living
Met with Licensing Program Analysts during the visit and involved in incident reporting and investigation
An unannounced Case Management visit was conducted regarding an incident reported to the Community Care Licensing Division on 05/06/2025 involving a resident who was administered the wrong medication.
Findings
The facility submitted an Unusual Incident Report for a medication error where an assisted living nurse, unfamiliar with residents, administered medication to the wrong resident. The resident showed no adverse reaction, and staff took corrective actions including monitoring, notifying the PCP and family, and providing in-service training. No deficiencies were issued during the visit.
Complaint Details
The complaint involved a medication error where a resident was given the wrong medication due to staff shortage and unfamiliarity. The incident was reported, monitored, and corrective steps were taken. No deficiencies were cited.
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The Licensing Program Analyst toured the facility and reviewed resident and staff records, finding no deficiencies. The facility was found to have adequate lighting, temperature control, food supply, medication security, and up-to-date fire safety measures.
Report Facts
Resident records reviewed: 5Staff records reviewed: 5Fire extinguisher last serviced: Sep 9, 2024Emergency drills last conducted: Jan 9, 2025
Employees Mentioned
Name
Title
Context
Daniel Wittman
Executive Director
Met with Licensing Program Analyst during inspection
An unannounced Case Management visit was conducted regarding an incident of staff misconduct reported to CCLD on 2024-02-16.
Findings
The facility conducted an internal investigation and found no intent to harm the resident; the handling was misinterpreted. No deficiencies were issued during the visit.
Complaint Details
The complaint involved alleged rough handling of resident R1 by staff S2. The investigation found no complaints or adverse actions and the allegation was not substantiated.
Report Facts
Incident report date: Feb 14, 2024Suspension period (days): 5
Employees Mentioned
Name
Title
Context
Laura Hall
Licensing Program Analyst
Conducted the inspection visit
Zinnia Koch
Director of Wellness and Assisted Living
Met with Licensing Program Analyst during the visit
Unannounced complaint investigation visit conducted due to allegations including staff not administering medication as prescribed, staff mishandling residents' medication, and a resident's bathroom fan being in disrepair.
Findings
The investigation found all allegations to be unsubstantiated after reviewing records, interviewing staff and the reporting party, and conducting a facility tour. Medication refusals by the resident were documented, no evidence of mishandling medication was found, and no bathroom fans in disrepair were observed during the visit.
Complaint Details
The complaint was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.
Report Facts
Capacity: 321Census: 63
Employees Mentioned
Name
Title
Context
Laura Hall
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Harpreet Humpal
Licensing Program Manager
Named in report as Licensing Program Manager
Zinniz Koch
Director of Wellness and Assisted Living
Met with Licensing Program Analyst during investigation
Unannounced complaint investigation visit conducted due to allegations that the facility neglected to provide adequate basic care needs and did not follow physician's orders.
Findings
The investigation included interviews, record reviews, and observations. The allegations were found to be unsubstantiated as evidence showed the facility provided adequate care and followed physician's orders.
Complaint Details
The complaint was unsubstantiated. Allegations included neglect of basic care needs and failure to follow physician's orders. Investigation found no preponderance of evidence to prove violations occurred.
Report Facts
Facility capacity: 321Census: 63
Employees Mentioned
Name
Title
Context
Laura Hall
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Harpreet Humpal
Licensing Program Manager
Named in report as Licensing Program Manager
Zinnia Koch
Director of Wellness and Assisted Living
Met with Licensing Program Analyst during investigation
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The facility was inspected thoroughly including resident apartments, common areas, kitchen, and safety features. No deficiencies were cited; the facility was found clean, well-maintained, and compliant with safety and health standards.
Report Facts
Residents records reviewed: 6Staff records reviewed: 8Staff with current first aid training: 8Fire extinguisher last inspection date: Mar 1, 2024Fire/Earthquake Emergency drill date: Mar 14, 2024Hot water temperature range: Measured between 110 and 118 degrees FahrenheitRefrigerator temperature: 35Freezer temperature: -5Administrator certificate expiration date: Jun 10, 2025Liability insurance expiration date: Jan 1, 2025
Employees Mentioned
Name
Title
Context
Daniel Wittman
Executive Director
Met with Licensing Program Analyst during inspection
Zinnia Koch
Director of Wellness and Assisted Living
Met with Licensing Program Analyst during inspection
The visit was an unannounced case management visit conducted to deliver an Immediate Exclusion letter and advise the facility to disassociate the individual from their facility.
Findings
An Immediate Exclusion letter was delivered to the Director of Human Resources, who stated that the individual was not currently a staff member at the facility. No further findings or deficiencies were noted.
Employees Mentioned
Name
Title
Context
Yuri Flores
Director of Human Resources
Met during the visit and recipient of the Immediate Exclusion letter.
Gregory Clark
Licensing Program Analyst
Conducted the case management visit and delivered the Immediate Exclusion letter.
The visit was an unannounced case management inspection related to an incident that occurred at the facility.
Findings
During the visit, the Licensing Program Analyst interviewed staff and residents who reported feeling safe and well-treated. Records for one resident were reviewed, and it was confirmed that the agency caregiver involved in the incident was removed from the facility. Video footage was reviewed but not obtained from the facility.
Complaint Details
The visit was triggered by an incident complaint. The incident will be cross-reported to the Home Care Services Bureau for further investigation.
Employees Mentioned
Name
Title
Context
Zinnia Koch
Director of Wellness
Met with Licensing Program Analyst during the visit and confirmed removal of agency caregiver.
Laura Roberts
Memory Care Manager
Met with Licensing Program Analyst and provided information related to the incident.
The inspection was an unannounced complaint investigation visit triggered by an allegation of unlawful eviction received on 2021-12-21.
Findings
Based on interviews and investigation, the allegation of unlawful eviction was found to be unfounded. The resident was hospitalized and not evicted, and the facility was unable to accept the resident back until stabilized. No deficiencies were noted.
Complaint Details
The complaint alleged unlawful eviction of Resident 1 (R1). The investigation found the allegation to be false and without reasonable basis, resulting in dismissal of the complaint.
Report Facts
Capacity: 321Census: 280
Employees Mentioned
Name
Title
Context
Gregory Clark
Licensing Program Analyst
Conducted the complaint investigation and delivered the amended report
Zinnia Koch
Assisted Living Director
Interviewed during investigation denying eviction
Jana Gesinger
Health Services Administrator
Met with during inspection and explained purpose of visit
The visit was an unannounced case management visit conducted as a result of receiving residents from Grand Lake Gardens and to check on those residents.
Findings
During the visit, staff schedules were reviewed, and 37 residents from Grand Lake Gardens were confirmed living in the facility. Residents reported feeling safe and comfortable, with one minor concern about call button use addressed. Supplies were adequate and staffing was stable, with no imminent health or safety concerns noted.
Report Facts
Residents from Grand Lake Gardens: 37
Employees Mentioned
Name
Title
Context
Catherine Lin
Licensing Program Analyst
Conducted the unannounced case management visit
Zinnia Koch
Wellness Director
Met with Licensing Program Analyst during the visit and addressed resident concerns
An unannounced case management visit was conducted as a result of receiving residents from Grand Lake Gardens (GLG) and to check on residents' well-being.
Findings
The visit found that 35 residents from GLG were currently living at Piedmont Gardens. Residents reported feeling safe, well-fed, and that their needs were met. Supplies were adequate and staffing was stable. There were no imminent health or safety concerns on the date of the visit.
Report Facts
Residents from GLG currently living in facility: 35Residents met during visit: 6
Employees Mentioned
Name
Title
Context
Zinnia Koch
Wellness Director
Met with Licensing Program Analyst during the visit and discussed resident concerns
An unannounced case management visit was conducted as a result of receiving residents from Grand Lake Gardens and to check on residents.
Findings
During the visit, 32 residents from Grand Lake Gardens were found living at Piedmont Gardens, with one resident having moved out. Residents reported feeling safe, well-fed, and their needs met. Adequate supplies and stable staffing were observed with no imminent health or safety concerns.
Report Facts
Residents from Grand Lake Gardens currently living in Piedmont Gardens: 32Resident moved out: 1
Employees Mentioned
Name
Title
Context
Catherine Lin
Licensing Program Analyst
Conducted the unannounced case management visit
Zinnia Koch
Wellness Director
Met with Licensing Program Analyst during the visit
The visit was an unannounced case management inspection conducted due to receiving residents from Grand Lake Gardens (GLG) and to check on those residents.
Findings
The inspection found that 32 residents from GLG had moved into Piedmont Gardens, including 3 admitted prior to a fire. Five residents interviewed reported satisfaction with their care, and staffing was stable with some GLG staff transferred to Piedmont Gardens. Adequate food, paper, and PPE supplies were observed, and no imminent health or safety concerns were identified.
Report Facts
Residents transferred from Grand Lake Gardens: 32Residents admitted prior to fire: 3Residents interviewed: 5
Employees Mentioned
Name
Title
Context
Catherine Lin
Licensing Program Analyst
Conducted the unannounced case management visit
Zinnia Koch
Wellness Director
Met with Licensing Program Analyst during the visit
The visit was an unannounced case management visit conducted due to receiving residents from Grand Lake Gardens following evacuation from a major fire.
Findings
The report found that 20 residents from Grand Lake Gardens were admitted to Piedmont Gardens between 10/14/22 and 10/16/22, with residents placed in skilled nursing, assisted living, and independent living. Supplies such as food, paper, and PPE were adequate, and staffing was stable.
Report Facts
Residents admitted from Grand Lake Gardens: 20Residents staying at Hyatt House: 20Residents staying at home with family: 43Facility capacity: 321Facility census: 236
Employees Mentioned
Name
Title
Context
Daniel Wittman
Administrator
Administrator of Piedmont Gardens
Zinnia Koch
Wellness Director
Met with Licensing Program Analysts during visit
Scott Mueller
Administrator from Grand Lake Gardens who provided updates on residents
An unannounced case management visit was conducted due to receiving residents from Grand Lake Gardens following evacuation from a major fire.
Findings
The facility opened two dining halls to accommodate evacuees, residents were safe and staff were assisting with clothing, medication refills, and family contact. Supplies and staffing were adequate and stable.
An unannounced Infection Control Inspection was conducted to assess compliance with infection control protocols.
Findings
The facility was found to have proper infection control measures in place including screening, PPE usage, and adequate food and PPE supplies. No deficiencies were cited during the visit.