Most inspections at Pleasant Hill Villa Home Care found no deficiencies, including the most recent annual inspection on October 28, 2025, which cited only one minor issue involving an unauthorized alteration of a storage room into a caregiver bedroom without proper permits. Earlier reports showed some concerns with safety and training, such as unsecured hazardous items accessible to residents with dementia, missing staff certifications, and maintenance issues, but these were generally isolated and addressed over time. Several complaint investigations were unsubstantiated, and no fines or enforcement actions were listed in the available reports. The facility demonstrated improvement in safety and compliance, with fewer and less severe deficiencies in recent years. Overall, the record reflects mostly routine compliance with occasional minor lapses primarily related to environment/safety and documentation.
An unannounced annual 1-year required inspection was conducted to evaluate compliance with licensing requirements at Pleasant Hill Villa Home Care.
Findings
The facility was generally compliant with safety and sanitation standards, including fire clearance, water temperature, and hygiene supplies. However, a deficiency was cited for the unauthorized alteration of a storage room into a caregiver bedroom without proper permits.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
The room designated as storage on the approved facility sketch was expanded and is now being used as a caregiver bedroom without obtaining a building permit, posing a potential personal rights risk to persons in care.
Type B
Report Facts
Capacity: 6Census: 5Hot water temperature: 105.7Fire extinguisher last inspected: Jun 11, 2025Plan of Correction Due Date: Nov 28, 2025
Employees Mentioned
Name
Title
Context
Gliceria Magat
Administrator
Met during inspection and agreed to plan of correction
The inspection was an unannounced 1-Year Annual Required inspection conducted to assess compliance with licensing requirements for the facility.
Findings
The facility was found to be in compliance with no deficiencies cited. The environment was safe and well-maintained, with adequate fire clearance, proper food supplies, and current staff training. An exit interview was conducted and a copy of the report was provided.
Report Facts
Fire extinguisher last serviced: Jun 4, 2024Hospice waiver capacity: 3Staff with current first aid training: 6Resident records reviewed: 5Staff records reviewed: 6
Employees Mentioned
Name
Title
Context
Gliceria Magat
Licensee/Administrator
Met during inspection and involved in facility tour
Myra Ecaruan
Caregiver
Met during inspection and explained purpose of visit
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The inspection found multiple deficiencies including unsecured knives and matches accessible to residents with dementia, lack of criminal record clearance for a private caregiver, absence of valid CPR/First Aid training for staff, missing dementia care training for staff, lack of current annual medical assessment for a resident with dementia, and unsafe yard conditions with clutter. Some deficiencies were corrected during the visit, while others required follow-up.
Severity Breakdown
Type A: 2Type B: 4
Deficiencies (6)
Description
Severity
Knives, scissors, matches were not stored inaccessible to residents with dementia.
Type A
Fingerprint Clearance/Criminal Record Clearance not obtained for a private caregiver.
Type A
Not all staff caregivers had valid CPR/First Aid training on record.
Type B
Not all staff caregivers had dementia care training on record.
Type B
Resident R3 did not have a current annual medical assessment.
Type B
Back/front yard was not cleared of ladders, wood, walker, screen door, posing safety risks.
Type B
Report Facts
Residents reviewed: 4Staff records reviewed: 7Staff with current first aid training: 0POC Due Date: Oct 5, 2023POC Due Date: Oct 19, 2023POC Due Date: Sep 22, 2023
Employees Mentioned
Name
Title
Context
Joy Dela Cueva
Acting Administrator
Met with Licensing Program Analyst during inspection; involved in plan of correction
Lori Alexander-Washington
Licensing Program Analyst
Conducted the inspection and authored the report
Bennett Fong
Licensing Program Manager
Supervisor overseeing the inspection
Myra Ecaruan
Caregiver
Met with Licensing Program Analyst during inspection
The visit was an unannounced infection control inspection conducted as a required one-year routine check.
Findings
The inspection found no deficiencies. The facility had proper COVID-19 signage, screening, handwashing stations, and sufficient PPE, food, and paper supplies. Hot water temperature and fire extinguisher servicing were compliant.
Report Facts
Hot water temperature: 105.1Fire extinguisher last serviced: Jun 29, 2022
Employees Mentioned
Name
Title
Context
Christina Elazegui
Staff
Met with Licensing Program Analysts during inspection
Gliceria Magat
Administrator
Met with Licensing Program Analysts during inspection
The inspection was conducted as a result of a priority 1 complaint to perform a health and safety check at the facility.
Findings
The inspection found multiple deficiencies including unlocked cleaning supplies and scissors accessible to residents, furniture polish stored next to food supplies, and maintenance issues such as a loose air vent, missing toilet seat, dirty shower floor, and a gate latch in disrepair. These deficiencies pose immediate and potential health and safety risks to persons in care.
Complaint Details
The visit was triggered by a priority 1 complaint. The report does not explicitly state the substantiation status.
Severity Breakdown
Type A: 1Type B: 2
Deficiencies (3)
Description
Severity
Unlocked cleaning supplies and scissors in the kitchen and garage accessible to residents.
Type A
Furniture polish stored next to food supplies posing a potential health and safety risk.
Type B
Vent and gate latch in disrepair, vents and shower not clean, and missing toilet seat posing potential health and safety risks.
Type B
Report Facts
Civil penalty amount: 250Capacity: 6Census: 3
Employees Mentioned
Name
Title
Context
Gliceria Magat
Licensee
Met during inspection and involved in addressing deficiencies.
Christina Elazegui
Administrator
Met during inspection and involved in addressing deficiencies.
The inspection was an unannounced required 1-year annual infection control inspection conducted to evaluate compliance with COVID-19 infection control practices and general facility safety.
Findings
The facility was found to have generally good infection control practices with all staff and residents fully vaccinated and proper PPE use. Two deficiencies were cited: one Type A deficiency related to unsafe storage in a kitchen drawer and one Type B deficiency related to food contamination in a refrigerator, both corrected or with plans of correction.
Severity Breakdown
Type A: 1Type B: 1
Deficiencies (2)
Description
Severity
Storage space deficiency: disinfectants and other hazardous items were stored in a kitchen drawer accessible to clients, posing an immediate health and safety risk.
Type A
General food service requirement deficiency: spilled food on the bottom shelf of the refrigerator in the garage posed a potential health and safety risk.
Type B
Report Facts
Capacity: 6Census: 4Deficiencies cited: 2Plan of Correction Due Date: Oct 5, 2021Plan of Correction Due Date: Oct 11, 2021
Employees Mentioned
Name
Title
Context
Gliceria Magat
Administrator
Met with Licensing Program Analyst during inspection
Maria Christina Elazegui
Infection Control Leader
Met with Licensing Program Analyst during inspection and discussed infection control practices
An unannounced Case Management visit was conducted to deliver complaint findings related to monitoring of residents and to assess compliance with regulations.
Findings
The Licensing Program Analyst observed four monitors used to monitor residents in their bedrooms, with one of five residents identified as fall risk. A deficiency was cited for failure to comply with personal rights regulations, posing a potential health and safety risk.
Complaint Details
Complaint findings (15-AS-20201028095918) were delivered during the visit. The deficiency was substantiated based on observation of noncompliance with personal rights regulations.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Failure to comply with 87468.1 Personal Rights of Residents in All Facilities (a), specifically interfering with daily living functions, posing a potential health and safety risk.
An unannounced complaint investigation was conducted in response to an allegation that residents sustain falls while in care.
Findings
The investigation included interviews with staff and review of resident files. It was found that the facility has protocols and alarms in place for fall risk residents, with only one fall risk resident at the time. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint was unsubstantiated as there was insufficient evidence to prove the alleged violation occurred.