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Nursing Home

Pleasant Lake Villa

Nursing Home

Pleasant Lake Villa

7260 RIDGE ROAD, PARMA, OH 44129 View map
Overview of Pleasant Lake Villa
Pleasant Lake Villa is located in Parma, Ohio, and offers a warm and comfortable environment with a multi-disciplinary approach to short-term, long-term, and assisted living care. The facility provides a range of services including short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care. Residents can enjoy amenities such as a therapy center, private suites, and full-service dining options.
(440) 842-2273

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Ohio average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Ohio average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Ohio average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 12m per day

This home provides 17% less nursing time per resident than the Ohio average.

Ohio average: 3h 50m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 66

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 74.6%
Residents per day (avg) 199
Occupancy rate
74.6%
Residents per day (avg)
199

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

78% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.0M
Operating loss
-$693.3K
Privately-owned community Operated by a business corporation.
Home revenue
$22,959,038.00
Operating loss
$-693,282.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
41.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.1M
Total costs $23.7M
Bed community size
66-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating
BBB Rating: D- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
In line with Ohio average
Occupied beds
49 / 66
Average residents 72 per day

License details

Facility type
Residential Care Facility
Status Active
County: CUYAHOGA

Additional licensing details

CMS Certification Number: 365706

Ownership & operating entity

Pleasant Lake Villa is administrated by James J.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Sharon Santoli
Contact: Bruce Daskal

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Short-term rehabilitation
Long-term care
Skilled nursing
Hospice care
Respite care

Contact Information

Fax: (440) 842-5809

Amenities & Lifestyle

Short-term rehabilitation unit with private suites
On-site cardiology and pulmonary medical care
Physical
occupational and speech therapies up to seven days a week
Advanced respiratory therapy seven days a week
Secured
activity-based memory care unit
Certified wound care nurse
Full-time nurse practitioners
TVs and Internet Access
Lounges and activity areas
Full-service dining options
Private dining room for family gatherings
Complimentary wi-fi for residents and visitors.

Programs & Activities

Specific Programs
Join Our Team, Schedule A Tour, Download Brochure

Dining & Nutrition

Food Description
Full-service dining options available.
Contact Pleasant Lake Villa

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Latest inspection

Date:July 10, 2025

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Ohio average: 2 citations

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

83 / 100

Ohio average: 80 / 100

2022 – 2023 Period

Care and services

88 / 100

Ohio average: 64 / 100

Environment

90 / 100

Ohio average: 95 / 100

Moving in

92 / 100

Ohio average: 92 / 100

Facility culture

71 / 100

Ohio average: 86 / 100

Caregivers

88 / 100

Ohio average: 78 / 100

Spending time

79 / 100

Ohio average: 71 / 100

Meals and dining

73 / 100

Ohio average: 73 / 100

Health Inspection History

Inspections
Total health inspections 7

Ohio average 6.7


Last Health inspection on Mar 2025

Total health citations 20

Ohio average 30.9

Citations per inspection
2.86

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 20 citations resulted from standard inspections; and 8 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 1
11% worse than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

1 serious citation More info Ohio average: 0.9

18 moderate citations More info Ohio average: 29

1 minor citation More info Ohio average: 0.7
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 03, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 13, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jun 06, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 06, 2024
Corrected

Compare Nursing Homes around Ohio The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

5 facilities compared · CMS & OH Dept. of Health data · Updated Apr 2026

Anna Maria of Aurora, Inc.
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

AURORA
204
89.7%
+14%
3.78
+9%
+7%
0
7
1
91
-
Norton Bros. Holding Company
$19,4M
$7,2M
37.2%
365072
Pleasant Lake Villa
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

PARMA
239
74.6%
-5%
3.20
+21%
-10%
0
20
1
199
D-
-
$22,3M
$9,5M
42.8%
365706
Abbington of Pickerington Partners
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

PICKERINGTON
48
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Alpine House of Maple Heights
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MAPLE HEIGHTS
95
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Amherst Meadows Care Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NE MASSILLON
44
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-

Places of interest near Pleasant Lake Villa

Address 1.2 miles from city center

Address 7260 RIDGE ROAD, PARMA, OH 44129

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 289
Employees 272
Contractors 17
Staff to resident ratio 1.60:1
26% worse than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 104
Average shift 7.9 hours
0% compared with Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 74,308
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 66
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 114
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

2.7%

1,998 contractor hours this quarter

Clinical Nurse Specialist: 11 Registered Nurse: 6
Staff by category
Certified Nursing Assistant 114 0 114 34,422 91 100% 7.9
Licensed Practical Nurse 66 0 66 17,722 91 100% 8.2
Registered Nurse 26 6 32 6,728 91 100% 7.7
Clinical Nurse Specialist 3 11 14 2,557 76 84% 7
RN Director of Nursing 7 0 7 2,220 85 93% 8
Other Dietary Services Staff 4 0 4 2,062 91 100% 8.2
Speech Language Pathologist 11 0 11 1,355 79 87% 6.5
Physical Therapy Aide 6 0 6 1,352 89 98% 6.8
Physical Therapy Assistant 7 0 7 1,068 77 85% 7.2
Nurse Aide in Training 3 0 3 1,014 78 86% 8.9
Dietitian 1 0 1 496 62 68% 8
Mental Health Service Worker 5 0 5 491 55 60% 6.3
Qualified Social Worker 1 0 1 463 64 70% 7.2
Administrator 1 0 1 440 55 60% 8
Occupational Therapy Aide 2 0 2 439 55 60% 7.8
Qualified Activities Professional 1 0 1 414 52 57% 8
Respiratory Therapy Technician 8 0 8 381 56 62% 5.1
Nurse Practitioner 1 0 1 320 40 44% 8
Medication Aide/Technician 4 0 4 306 38 42% 6.6
Dental Services Staff 1 0 1 61 7 8% 8.7
114 Certified Nursing Assistant
% of Days 100%
66 Licensed Practical Nurse
% of Days 100%
32 Registered Nurse
% of Days 100%
14 Clinical Nurse Specialist
% of Days 84%
7 RN Director of Nursing
% of Days 93%
4 Other Dietary Services Staff
% of Days 100%
11 Speech Language Pathologist
% of Days 87%
6 Physical Therapy Aide
% of Days 98%
7 Physical Therapy Assistant
% of Days 85%
3 Nurse Aide in Training
% of Days 86%
1 Dietitian
% of Days 68%
5 Mental Health Service Worker
% of Days 60%
1 Qualified Social Worker
% of Days 70%
1 Administrator
% of Days 60%
2 Occupational Therapy Aide
% of Days 60%
1 Qualified Activities Professional
% of Days 57%
8 Respiratory Therapy Technician
% of Days 62%
1 Nurse Practitioner
% of Days 44%
4 Medication Aide/Technician
% of Days 42%
1 Dental Services Staff
% of Days 8%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
181 residents
Residents by payment source
Medicare
8 residents (4.4%)
Medicaid
101 residents (55.8%)
Private pay or other
72 residents (39.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.7
15% worse than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
34% worse than Ohio average

Ohio average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.8%
43% worse than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.9%
45% worse than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.4%
29% worse than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
75% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.9%
26% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.4%
148% worse than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.1%
18% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 28.9%
20% worse than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.0%
64% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 88.2%
In line with Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.4%
7% worse than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.8%
12% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
80% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 78.4%
In line with Ohio average

Ohio average: 75.6%

Guides for Better Senior Living

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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