Inspection Reports for Pleasant Valley Nursing and Rehab Center

NH, 03038

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

54% worse than New Hampshire average
New Hampshire average: 4.1 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2024

Inspection Report

Routine
Deficiencies: 1 Date: Nov 19, 2024

Visit Reason
The inspection was conducted to assess the facility's compliance with infection prevention and control policies, including hand hygiene, linen handling, and enhanced barrier precautions.

Findings
The facility failed to follow its infection control policies and procedures, as evidenced by soiled linens on the floor, staff not washing hands after handling trash, and lack of personal protective equipment for a resident with an indwelling urinary catheter. The facility did not implement required Enhanced Barrier Precautions for residents with urinary catheters.

Deficiencies (1)
Failure to follow infection control policies and procedures for hand hygiene, linen handling, and enhanced barrier precautions.
Report Facts
Residents Affected: 2 Residents Affected: 1 Date of urinary catheter order: Sep 25, 2024

Employees mentioned
NameTitleContext
Staff FDirector of NursingConfirmed linens were soiled and should have been bagged
Staff GLicensed Nursing AssistantObserved not wearing gloves and not washing hands after handling trash
Staff CLicensed Practical NurseConfirmed Resident #49 had an indwelling urinary catheter
Staff DInfection PreventionistConfirmed residents with indwelling urinary catheters should be on Enhanced Barrier Precautions

Inspection Report

Routine
Deficiencies: 12 Date: Dec 1, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, medication administration, infection control, staff competencies, food safety, and vaccination policies at Pleasant Valley Nursing and Rehab Center.

Findings
The facility was found deficient in multiple areas including failure to notify residents' healthcare proxies of medication changes, incomplete care plans for oxygen use, failure to follow physician's orders, inadequate staff competencies and training, improper medication labeling, failure to maintain proper food storage temperatures, incomplete vaccination education and documentation, and failure to follow infection control precautions for COVID-19.

Deficiencies (12)
Failed to inform resident's durable power of attorney of medication change.
Failed to develop comprehensive care plans including oxygen use for residents.
Failed to follow physician's orders for medication administration and G-tube flushing.
Failed to establish policies for cleaning oxygen equipment and monitoring tubing changes.
Licensed nursing staff lacked competencies and skills necessary to care for residents with G-tubes.
Failed to provide documentation of performance reviews and regular in-service education for licensed nursing assistants.
Failed to limit psychotropic medication use to 14 days as recommended.
Failed to label medication with open expiration dates on medication carts.
Failed to store food at proper temperatures in kitchenettes, with repeated refrigerator temperature violations.
Failed to implement and monitor corrective actions for identified gaps in quality assurance and performance improvement activities.
Failed to follow CDC guidance for transmission-based precautions for a resident with COVID-19.
Failed to ensure residents were offered and educated on influenza and pneumococcal vaccinations.
Report Facts
Residents reviewed: 25 Medication administration dates: 13 Temperature readings: 50 Contracted licensed nursing staff: 4 Licensed Nursing Assistants reviewed: 2

Employees mentioned
NameTitleContext
Staff BUnit ManagerConfirmed failure to inform DPOA-H of medication change and confirmed medication administration findings
Staff ELicensed Practical NurseObserved and confirmed failure to flush G-tube medications and failure to don PPE
Staff FInfection Preventionist/Staff DevelopmentConfirmed lack of onsite training for contracted staff and vaccination education deficiencies
Staff HHuman ResourcesConfirmed lack of onsite training and performance reviews for staff
Staff PRegistered Nurse/Unit ManagerConfirmed care plan deficiencies and medication administration issues
Staff OAdministratorAcknowledged lack of staff training, performance reviews, and quality assurance monitoring
Staff GFood Service ManagerConfirmed refrigerator temperature violations
Staff DLicensed Practical NurseConfirmed medication labeling deficiencies
Staff MMaintenance AssistantConfirmed refrigerator temperature issues
Staff AUnit ManagerConfirmed vaccination documentation deficiencies

Inspection Report

Annual Inspection
Deficiencies: 6 Date: Dec 2, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including informed consent for antipsychotic medications, PASRR screening, behavioral health services, medication storage and labeling, medical record accuracy, and immunization policies.

Findings
The facility failed to ensure residents or their representatives were fully informed about antipsychotic medication risks and consents for 4 of 5 residents reviewed. PASRR screening was not completed for 2 of 4 residents with mental disorders. Behavioral health consults were not provided for 1 of 5 residents reviewed. Medication carts were found unlocked and medications not stored in original containers. Medical records were incomplete or inaccurate for 4 of 4 residents reviewed. Pneumococcal vaccines were not offered or documented for 3 of 5 residents reviewed.

Deficiencies (6)
Failed to ensure residents or representatives were fully informed of risks of antipsychotic medications and lacked signed or verbal consents for 4 residents.
Failed to ensure PASRR screening was completed for residents with mental disorders for 2 residents.
Failed to provide behavioral health/psychiatry consults for 1 resident reviewed for unnecessary medications.
Medication cart was unlocked and medications were not stored in original containers on 1 medication cart.
Failed to maintain complete and accurate medical records for 4 residents, including incorrect diagnoses and misfiled PASRR documents.
Failed to offer pneumococcal vaccine or document vaccination history/refusal for 3 residents.
Report Facts
Residents reviewed for antipsychotic use: 5 Residents reviewed for PASRR: 4 Residents reviewed for behavioral health consults: 5 Medication carts observed: 5 Residents reviewed for medical records: 4 Residents reviewed for immunizations: 5

Employees mentioned
NameTitleContext
Staff BDirector of NursingConfirmed lack of signed or verbal consents for antipsychotic medications and medication administration documentation issues
Staff CInterim Director of NursingConfirmed lack of signed or verbal consents for antipsychotic medications and psychiatric referral documentation
Staff ASocial WorkerConfirmed PASRR screening issues and misfiled PASRR documents
Staff ELicensed Practical NurseAdmitted leaving medication cart unlocked and unattended
Staff GUnit ManagerConfirmed lack of pneumococcal vaccination documentation and follow-up

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