Show Inspection Reports
Total Health inspections
10
79% above Wyoming average
Wyoming average:
5.6
Last Health inspection on Nov 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Polaris Rehabilitation and Care Center
Polaris Rehabilitation and Care Center is a Nursing Home in Wyoming
Polaris Rehabilitation and Care… is a Nursing Home in Wyoming
Polaris Rehabilitation and Care Center
Polaris Rehabilitation and Care Center is a Nursing Home in Wyoming
Polaris Rehabilitation and Care… is a Nursing Home in Wyoming
Overview of Polaris Rehabilitation and Care Center
Polaris Rehabilitation & Care Center is an excellent skilled nursing community located in scenic Cheyenne, Wyoming, dedicated to improving the lives of its residents through compassionate and comprehensive care. Polaris specializes in short-term and long-term care, providing 24-hour routine, emergency medical care, and a therapeutic environment that encourages recovery and well-being.
Their community strongly believes that living life to the fullest is important, even when you are receiving care, so they combined their treatment programs with amenities like advanced therapy rooms, engaging recreational activities, and a nutritious dining program adjusted to specific dietary preferences to create a home-like atmosphere where residents can feel safe, comfortable, and loved. Along with creative and holistic activities like music, art, and pet therapy, residents can take advantage of various therapeutic treatments, such as physical, occupational, and speech therapy. At Polaris Rehabilitation & Care Center, they are committed to delivering outstanding care that helps their residents achieve their health goals and lead fulfilling lives.
Eric Melvin is the Administrator at Polaris Rehabilitation and Care Center. A dedicated leader and proud veteran, Eric is passionate about caring for residents and supporting his coworkers. He fosters a compassionate and nurturing environment that prioritizes resident well-being and teamwork.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
105
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
69.6%
Residents per day (avg)
70
Occupancy rate
69.6%
Residents per day (avg)
70
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
65% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Other
Home revenue
$14.7M
Profit
$404.4K
Proprietary home
Other
Home revenue
$14,734,155.00
Profit
$404,391.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy Rate
71%
Occupied Beds
75 of 105
Percentage of available beds currently in use by residents.
Wyoming average: 74%
License Status
ActiveFacility Type
NH
License Expiration
December 31, 2026
Additional licensing details
License number:
15443
CMS Certification Number:
535025
County:
Laramie
Ownership & operating entity
Polaris Rehabilitation and Care Center is legally operated by Polaris Rehabilitation and Care Center, and administrated by Andrew Riggin.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
Lindsay Gonzalez
Contact:
Ms. Jennifer Reaume
Contact Information
Email:
[email protected]
Fax:
307-634-6928
What does this home offer?
Building Type: Single story building
Inspection History
In Wyoming, the Department of Health, Healthcare Licensing and Surveys is the regulatory authority that conducts unannounced inspections and manages quality reports for all licensed facilities.
7 visits/inspections
6 visits/inspections triggered by complaints
Results
5 with issues
2 without issues
Latest inspection
Date:December 17, 2025
Type:Complaint Investigation
14 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Cheyenne
The information below is reported by the Wyoming Department of Health, Healthcare Licensing and Surveys.
The Villas
-6%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Cheyenne
-
No
-
8
-
-
-
-
-
83.40
4.2458
10
-
-
-6%
-
Studio / 1 Bed / 2 Bed
Polaris Rehabilitation and Care Center
-19%
-16%
+3%
SNF
Nursing Homes 24/7 care needed
Cheyenne
105
No
-
73
CHEYENNE OPCO LLC
71.4%
$14,608,949.00
$4,702,760.00
32.2%
69.70
3.7836
-
38
3
-19%-16%+3%-
Pointe Frontier
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
SNF
Nursing Homes 24/7 care needed
Cheyenne
-
No
A+
48
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
The Villas
Type of care:
AL
MC
SNF
Community:
Cheyenne
Pets Allowed:
No
CCN:
555301
Avg Residents/Day:
83.40
Overall Rating:
Adj Nurse Hours:
4.2458
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
10
Staffing vs State Avg:
-6%
-6%
Bed Options:
Studio / 1 Bed / 2 Bed
Polaris Rehabilitation and Care Center
Type of care:
SNF
Community:
Cheyenne
Bed Count:
105
Pets Allowed:
No
Operator:
CHEYENNE OPCO LLC
CCN:
535025
Occupancy:
71.4%
Home Revenue:
$14,608,949.00
Payroll Costs:
$4,702,760.00
Payroll %:
32.2%
Avg Residents/Day:
69.70
Overall Rating:
Adj Nurse Hours:
3.7836
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
38
Severe Citations:
3
RN share vs State Avg:
-19%
-19%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+3%
+3%Places of interest near Polaris Rehabilitation and Care Center
2.0 miles from city center — 0.09 miles to nearest hospital (Cheyenne Vet Center)
2700 E 12th St, Cheyenne, WY 82001
Calculate Travel Distance to Polaris Rehabilitation and Care Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
144
Total Staff
135
Employees
9
Contractors
31,144
Total Hours (Quarter)
43
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 17 | 8.2 | Yes |
| Licensed Practical Nurse | 5 | 9.5 | No |
| Certified Nursing Assistant | 40 | 9 | Yes |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
88 staff
8.8hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
38 staff
6hs shift avg
Activities & Recreation ⓘ
1 staff
7.5hs shift avg
Social Services ⓘ
4 staff
4.5hs shift avg
Dietary Services ⓘ
4 staff
7.1hs shift avg
Other Services ⓘ
3 staff
7hs shift avg
Contractor Analysis
3.4%
of total hours from contractors
1,061 contractor hours this quarter
Certified Nursing Assistant: 1
Mental Health Service Worker: 1
Registered Nurse: 1
Speech Language Pathologist: 1
Medical Director: 1
Feeding Assistant: 1
Occupational Therapist: 1
Dietitian: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 39 | 1 | 40 | 10,732 | 91 | 100% | 9 |
| Registered Nurse | 16 | 1 | 17 | 4,558 | 91 | 100% | 8.2 |
| Nurse Aide in Training | 19 | 0 | 19 | 3,629 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 2,022 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,616 | 90 | 99% | 9.5 |
| Physical Therapist | 19 | 0 | 19 | 1,433 | 82 | 90% | 6.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,172 | 89 | 98% | 7.1 |
| Speech Language Pathologist | 5 | 1 | 6 | 1,139 | 72 | 79% | 6.1 |
| Mental Health Service Worker | 2 | 1 | 3 | 826 | 68 | 75% | 7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 780 | 59 | 65% | 8.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 680 | 66 | 73% | 5.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 508 | 64 | 70% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 501 | 62 | 68% | 8.1 |
| Qualified Social Worker | 4 | 0 | 4 | 336 | 70 | 77% | 4.5 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 266 | 70 | 77% | 3.4 |
| Feeding Assistant | 0 | 1 | 1 | 112 | 13 | 14% | 8.6 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Physical Therapy Aide | 3 | 0 | 3 | 70 | 16 | 18% | 4.3 |
| Occupational Therapist | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Dietitian | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 23 | 3 | 3% | 7.5 |
Health Inspection History
Total Health citations
38
101% above Wyoming average
Wyoming average:
18.9
3.8 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
19 citations
Complaint investigations
27 citations
Breakdown of citations
Critical Health citations
0
100% below Wyoming average
Wyoming average:
0.2
Serious Health citations
3
67% above Wyoming average
Wyoming average:
1.8
Moderate Health citations
33
Minor Health citations
2
Citations history (last 3 years)
Abuse/Neglect serious citation
Nov 14, 2025
Nursing Services moderate citation
Oct 24, 2025
Corrected
Pharmacy serious citation
Oct 24, 2025
Corrected
Quality of Care moderate citation
Oct 24, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
64
Total Residents
Medicare
6
(9.4%)
ⓘ
Medicaid
47
(73.4%)
ⓘ
Private Pay/Other
11
(17.2%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
5.4
51% better than Wyoming average
Wyoming average:
10.9
Functional decline score
10.1
51% better than Wyoming average
Wyoming average:
20.8
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
4.4%
78% below Wyoming average.
Walking Ability Worsened
5.1%
73% below Wyoming average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
20.8%
10% below Wyoming average.
Safety & clinical stability
Falls with Major Injury
3.4%
31% below Wyoming average.
High Risk Residents with Pressure Ulcers
9.7%
95% above Wyoming average.
Urinary Tract Infection
2.2%
30% below Wyoming average.
Emotional & behavioral wellbeing
Depressive Symptoms
9.0%
40% above Wyoming average.
Antipsychotic Use
20.4%
10% below Wyoming average.
Preventive care
Pneumococcal Vaccine
100.0%
6% above Wyoming average.
Influenza Vaccine
91.6%
3% below Wyoming average.
Nutrition & physical health
Lost Too Much Weight
4.4%
33% below Wyoming average.Short-stay resident measures
Pneumococcal Vaccine
88.7%
19% better than Wyoming average
Antipsychotic medication increase
1.1%
52% better than Wyoming average
Influenza Vaccine
75.6%
Near Wyoming average
Financial Trends
Historical financial and operational data for Polaris Rehabilitation and Care Center based on CMS SNF Cost Reports.
Occupancy Rate
69.6%
↑ 3.1pp vs 2022
Net Income
$404,391
↑ ~$1.0M vs 2022
Total Payroll
$5,303,947
↑ ~$159K vs 2022
Profit Margin
2.8%
↑ 8.1pp vs 2022
Loading trend charts...
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