Occupancy rate
69%
8% lower than Wyoming averageWyoming average: 74%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
Polaris Rehabilitation and Care Center
Overview of Polaris Rehabilitation and Care Center
Polaris Rehabilitation & Care Center is an excellent skilled nursing community located in scenic Cheyenne, Wyoming, dedicated to improving the lives of its residents through compassionate and comprehensive care. Polaris specializes in short-term and long-term care, providing 24-hour routine, emergency medical care, and a therapeutic environment that encourages recovery and well-being.
Their community strongly believes that living life to the fullest is important, even when you are receiving care, so they combined their treatment programs with amenities like advanced therapy rooms, engaging recreational activities, and a nutritious dining program adjusted to specific dietary preferences to create a home-like atmosphere where residents can feel safe, comfortable, and loved. Along with creative and holistic activities like music, art, and pet therapy, residents can take advantage of various therapeutic treatments, such as physical, occupational, and speech therapy. At Polaris Rehabilitation & Care Center, they are committed to delivering outstanding care that helps their residents achieve their health goals and lead fulfilling lives.
Eric Melvin is the Administrator at Polaris Rehabilitation and Care Center. A dedicated leader and proud veteran, Eric is passionate about caring for residents and supporting his coworkers. He fosters a compassionate and nurturing environment that prioritizes resident well-being and teamwork.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
105
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
68.6%
Residents per day (avg)
70
Occupancy rate
68.6%
Residents per day (avg)
70
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
65% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
22% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Home revenue
$14.7M
Profit
$404.4K
Privately-owned community
Home revenue
$14,734,155.00
Profit
$404,391.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
8% lower than Wyoming averageOccupied beds
72 / 105
Average residents
54 per day
License details
Facility type
Nh
Status
Active
Expiration
December 31, 2026
County:
Laramie
Additional licensing details
License number:
15443
CMS Certification Number:
535025
Ownership & operating entity
Polaris Rehabilitation and Care Center is legally operated by Polaris Rehabilitation and Care Center, and administrated by Andrew Riggin.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
Lindsay Gonzalez
Contact:
Ms. Jennifer Reaume
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Contact Information
Email:
[email protected]
Fax:
307-634-6928
Programs & Activities
Specific Programs
Care Services, Rehabilitation Services, Social Services, Activity Programs, Dining Services
What does this home offer?
Building Type: Single story building
Inspection History
In Wyoming, the Department of Health, Healthcare Licensing and Surveys is the regulatory authority that conducts unannounced inspections and manages quality reports for all licensed facilities.
12 visits/inspections
10 visits/inspections triggered by complaints
2 routine inspections
Results
10 with issues
2 without issues
Show Inspection Reports
Latest inspection
Date:January 15, 2026
Type:Annual Inspection
57 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
10
Wyoming average 5.6
Last Health inspection on Nov 2025
Total health citations
38
Wyoming average 18.9
Citations per inspection
3.8
Wyoming average 3.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 38 citations resulted from standard inspections; 19 of 38 resulted from complaint investigations; and 8 of 38 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wyoming averageWyoming average: 0.2
Serious Health citations
3
3
67% worse than Wyoming averageWyoming average: 1.8
0 critical citations
3 serious citations
33 moderate citations
2 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2025
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Oct 24, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Oct 24, 2025
Corrected
Pharmacy serious citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 24, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 24, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Cheyenne The information below is reported by the Wyoming Department of Health, Healthcare Licensing and Surveys.
The Villas
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Cheyenne
-
-
-
4.25
-6%
10
0
0
83
-
8
-
-
-
-
555301
Studio / 1 Bed / 2 Bed
Polaris Rehabilitation and Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Cheyenne
105
71.4%
+3%
3.78
-16%
0
38
3
70
-
73
Cheyenne Opco Llc
$14,6M
$4,7M
32.2%
535025
-
Pointe Frontier
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Cheyenne
-
-
-
-
-
0
0
0
-
A+
48
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Places of interest near Polaris Rehabilitation and Care Center
2.0 miles from city center — 0.09 miles to nearest hospital (Cheyenne Vet Center)
2700 E 12th St, Cheyenne, WY 82001
Calculate Travel Distance to Polaris Rehabilitation and Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
144
Employees
135
Contractors
9
Staff to resident ratio
2.25:1
41% better than Wyoming averageWyoming average ratio: 1.60:1
Avg staff/day
43
Average shift
8 hours
5% worse than Wyoming averageWyoming average: 8.4 hours
Total staff hours (quarter)
31,144
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
40
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
3.4%
1,061 contractor hours this quarter
Certified Nursing Assistant: 1
Mental Health Service Worker: 1
Registered Nurse: 1
Speech Language Pathologist: 1
Medical Director: 1
Feeding Assistant: 1
Occupational Therapist: 1
Dietitian: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 39 | 1 | 40 | 10,732 | 91 | 100% | 9 |
| Registered Nurse | 16 | 1 | 17 | 4,558 | 91 | 100% | 8.2 |
| Nurse Aide in Training | 19 | 0 | 19 | 3,629 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 2,022 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,616 | 90 | 99% | 9.5 |
| Physical Therapist | 19 | 0 | 19 | 1,433 | 82 | 90% | 6.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,172 | 89 | 98% | 7.1 |
| Speech Language Pathologist | 5 | 1 | 6 | 1,139 | 72 | 79% | 6.1 |
| Mental Health Service Worker | 2 | 1 | 3 | 826 | 68 | 75% | 7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 780 | 59 | 65% | 8.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 680 | 66 | 73% | 5.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 508 | 64 | 70% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 501 | 62 | 68% | 8.1 |
| Qualified Social Worker | 4 | 0 | 4 | 336 | 70 | 77% | 4.5 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 266 | 70 | 77% | 3.4 |
| Feeding Assistant | 0 | 1 | 1 | 112 | 13 | 14% | 8.6 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Physical Therapy Aide | 3 | 0 | 3 | 70 | 16 | 18% | 4.3 |
| Occupational Therapist | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Dietitian | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 23 | 3 | 3% | 7.5 |
40 Certified Nursing Assistant
% of Days
100%
17 Registered Nurse
% of Days
100%
19 Nurse Aide in Training
% of Days
100%
6 Medication Aide/Technician
% of Days
100%
5 Licensed Practical Nurse
% of Days
99%
19 Physical Therapist
% of Days
90%
3 Other Dietary Services Staff
% of Days
98%
6 Speech Language Pathologist
% of Days
79%
3 Mental Health Service Worker
% of Days
75%
3 Clinical Nurse Specialist
% of Days
65%
4 Physical Therapy Assistant
% of Days
73%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
70%
1 Occupational Therapy Aide
% of Days
68%
4 Qualified Social Worker
% of Days
77%
3 Respiratory Therapy Technician
% of Days
77%
1 Feeding Assistant
% of Days
14%
1 Medical Director
% of Days
14%
3 Physical Therapy Aide
% of Days
18%
1 Occupational Therapist
% of Days
7%
1 Dietitian
% of Days
7%
1 Occupational Therapy Assistant
% of Days
3%
1 Qualified Activities Professional
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
64 residents
Residents by payment source
Medicare
6 residents (9.4%)
Medicaid
47 residents (73.4%)
Private pay or other
11 residents (17.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
51% better than Wyoming averageWyoming average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.1
51% better than Wyoming averageWyoming average: 20.8
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
78% better than Wyoming averageWyoming average: 20.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.1%
Percent of long-stay residents whose ability to move independently worsened
5.1%
73% better than Wyoming averageWyoming average: 19.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
10% better than Wyoming averageWyoming average: 23.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
31% better than Wyoming averageWyoming average: 4.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.7%
Percent of long-stay high risk residents with pressure ulcers
9.7%
95% worse than Wyoming averageWyoming average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.2%
Percent of long-stay residents with a urinary tract infection
2.2%
30% better than Wyoming averageWyoming average: 3.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
33% better than Wyoming averageWyoming average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
9.0%
Percent of long-stay residents who have depressive symptoms
9.0%
40% worse than Wyoming averageWyoming average: 6.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.4%
Percent of long-stay residents who received an antipsychotic medication
20.4%
10% better than Wyoming averageWyoming average: 22.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Wyoming averageWyoming average: 94.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.6%
In line with Wyoming averageWyoming average: 94.3%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.01
Number of hospitalizations per 1,000 long-stay resident days.
2.01
55% worse than Wyoming averageWyoming average: 1.30
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.37
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.37
8% worse than Wyoming averageWyoming average: 2.19
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.7%
19% better than Wyoming averageWyoming average: 74.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
52% better than Wyoming averageWyoming average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.6%
In line with Wyoming averageWyoming average: 77.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.5%
18% worse than Wyoming averageWyoming average: 20.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
9% better than Wyoming averageWyoming average: 13.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
36% better than Wyoming averageWyoming average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
62.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
62.6%
17% better than Wyoming averageWyoming average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.4%
Rate of successful return to home or community from a skilled nursing facility.
50.4%
In line with Wyoming averageWyoming average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Polaris Rehabilitation and Care Center based on CMS SNF Cost Reports.
Occupancy Rate
69.6%
↑ 3.1pp vs 2022
Net Income
$404,391
↑ ~$1.0M vs 2022
Total Payroll
$5,303,947
↑ ~$159K vs 2022
Profit Margin
2.8%
↑ 8.1pp vs 2022
Loading trend charts...
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