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Polaris Rehabilitation and Care Center
Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Cheyenne, WY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Group photo of staff in front of Polaris Rehabilitation and Care Center sign A private resident room with a comfortable chair and bed Interior view of a resident room with furniture A private resident room with a comfortable chair and bed Interior view of a rehabilitation therapy room Dining area with tables set for residents Single resident room with bed and chair A well-furnished resident room with a hospital bed Empty rehabilitation space with equipment and sunlight A smiling resident enjoying time in a facility Staff serving food to residents in a common area

Polaris Rehabilitation and Care Center

Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Cheyenne, WY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2700 E 12Th St, Cheyenne, WY 82001 View map Calculator: See prices in your area
Polaris Rehabilitation and Care Center accepts Medicare, Medicaid, and private pay.
Calculator: See prices in your area
Polaris Rehabilitation and Care Center accepts Medicare, Medicaid, and private pay.

Overview of Polaris Rehabilitation and Care Center

Instagram

Polaris Rehabilitation & Care Center is an excellent skilled nursing community located in scenic Cheyenne, Wyoming, dedicated to improving the lives of its residents through compassionate and comprehensive care. Polaris specializes in short-term and long-term care, providing 24-hour routine, emergency medical care, and a therapeutic environment that encourages recovery and well-being.

Their community strongly believes that living life to the fullest is important, even when you are receiving care, so they combined their treatment programs with amenities like advanced therapy rooms, engaging recreational activities, and a nutritious dining program adjusted to specific dietary preferences to create a home-like atmosphere where residents can feel safe, comfortable, and loved. Along with creative and holistic activities like music, art, and pet therapy, residents can take advantage of various therapeutic treatments, such as physical, occupational, and speech therapy. At Polaris Rehabilitation & Care Center, they are committed to delivering outstanding care that helps their residents achieve their health goals and lead fulfilling lives.

Facility Direct Line (307) 634-7986
Facility Direct Line (307) 634-7986
Instagram

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.0% Below WY avg. ▼ 66.0% Below WY avg.WY average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 65.3% Below WY avg. ▼ 65.3% Below WY avg.WY average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 42.9% Below WY avg. ▼ 42.9% Below WY avg.WY average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 4.8% Below WY avg. ▼ 4.8% Below WY avg.WY average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wyoming averages

Rank #12 / 13Nurse hours — State benchmarkedThis home is ranked 12th out of 13 homes we track in Wyoming for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wyoming average, with a ranking across 13 Wyoming facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 12th out of 13 homes we track in Wyoming for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 17m

28% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
51m
−6% State avg: 54m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
21m
−26% State avg: 29m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 5m
−16% State avg: 2h 28m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 48m
−15% State avg: 3h 18m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−34% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
38m
+3% State avg: 37m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: Weekend RN is +3% above Wyoming average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 105 Rank #8 / 31Bed count — State benchmarkedThis home is ranked 8th out of 31 homes we track in Wyoming for bed count. Shows this facility's certified or reported bed count compared to other Wyoming facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #1 / 7Years in operation — State benchmarkedThis home is ranked 1st out of 7 homes we track in Wyoming for years in operation. Shows how long this facility has been in operation compared to other Wyoming facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #5 / 51Walk Score — State benchmarkedThis home is ranked 5th out of 51 homes we track in Wyoming for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wyoming facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
73 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #12 / 26Occupancy rate — State benchmarkedThis home is ranked 12th out of 26 homes we track in Wyoming for occupancy. Shows this facility's occupancy rate versus the Wyoming average, with its Statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
69% This home usually has availability
Lower than the Wyoming average: 74.2%
Occupied beds
72 / 105
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
127 days

About this community

License Details

Facility TypeNursing Home
StatusActive
ExpirationDecember 31, 2026
CountyLaramie
License Number15443
CMS Certification Number535025

Ownership & Operating Entity

Polaris Rehabilitation and Care Center is legally operated by Polaris Rehabilitation and Care Center, and administered by Andrew Riggin.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMegan Howe

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Information

Email ariggin@polarishcc.com
Fax307-634-6928

Amenities & Lifestyle

Specific ProgramsActivity Programs

Contact Polaris Rehabilitation and Care Center

Inspection History

In Wyoming, the Department of Health, Healthcare Licensing and Surveys is the regulatory authority that conducts unannounced inspections and manages quality reports for all licensed facilities.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 57 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wyoming state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wyoming state average
Overall vs. WY average 1 Worse Metrics worse than Wyoming average:
• Total deficiencies (280% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWY Averagevs. WY Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5715 This facility has 280% more total deficiencies than a typical Wyoming nursing home (57 vs. WY avg 15).↑ 280% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.8— —

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWY Averagevs. WY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 12— —
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 10

Wyoming average 5.6

Last Health inspection on Nov 2025

Total health citations
38 Rank #12 / 12Health citations — State benchmarkedThis home is ranked 12th out of 12 homes we track in Wyoming for health citations. Shows this facility's total health deficiency citations benchmarked to the Wyoming State average, with a ranking across all 12 WY facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wyoming average 18.9

Citations per inspection
3.8 Rank #9 / 12Citations per inspection — State benchmarkedThis home is ranked 9th out of 12 homes we track in Wyoming for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wyoming mean across 12 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wyoming average 3.4

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 38 citations resulted from standard inspections; 19 of 38 resulted from complaint investigations; and 8 of 38 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Wyoming average

Wyoming average: 0.2

Serious health citations
3
67% worse than Wyoming average

Wyoming average: 1.8

0 critical citations Wyoming average: 0.2
3 serious citations Wyoming average: 1.8
33 moderate citations Wyoming average: 16.4
2 minor citations Wyoming average: 0.6
Citations history (last 4 years)
Abuse/Neglect serious citation Nov 14, 2025
Nursing Services moderate citation Oct 24, 2025
Corrected
Pharmacy serious citation Oct 24, 2025
Corrected
Quality of Care moderate citation Oct 24, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 142
Employees 125
Contractors 17
Staff to resident ratio 2.22 : 1
36% more staff per resident than Wyoming average
Wyoming average ratio: 1.64 : 1 Wyoming average ratio: 1.64 : 1See full Wyoming ranking
Avg staff/day 38
Average shift 8.1 hours
0% compared with Wyoming average
Wyoming average: 8.4 hours Wyoming average shift: 8.4 hoursSee full Wyoming ranking
Total staff hours (quarter) 28,294

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 20 total: 19 full-time employees and 1 contractor. 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 19 total: 11 full-time employees and 8 contractors. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 46 total: 42 full-time employees and 4 contractors. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.1%

1,160 contractor hours this quarter

Licensed Practical Nurse: 8 Certified Nursing Assistant: 4 Medical Director: 2 Feeding Assistant: 2 Registered Nurse: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4244610,13592100%8.7
Registered Nurse191203,97892100%8.6
Licensed Practical Nurse118192,59992100%8.6
Nurse Aide in Training8081,7858693%8.7
Medication Aide/Technician6061,6329199%9
Physical Therapist8081,53292100%7.4
Speech Language Pathologist7071,3148087%7
Other Dietary Services Staff3031,04392100%7
Physical Therapy Assistant3039767278%6.5
Clinical Nurse Specialist2025446672%8
Occupational Therapy Aide1015286672%8
Mental Health Service Worker1015286672%8
Administrator2024565762%8
Nurse Practitioner2024285358%8.1
Qualified Social Worker4042596368%4
Respiratory Therapy Technician3032386166%3.5
Medical Director0221301516%5.2
Physical Therapy Aide2021112123%4.8
Feeding Assistant123801011%5.3
46 Certified Nursing Assistant
% of Days 100%
20 Registered Nurse
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
8 Nurse Aide in Training
% of Days 93%
View All Staffing Data in Cheyenne

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.4
51% better than Wyoming average

Wyoming average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.1
51% better than Wyoming average

Wyoming average: 20.8

Long-stay resident measures
Average Wyoming avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.4%
78% better than Wyoming average

Wyoming average: 20.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.1%
73% better than Wyoming average

Wyoming average: 19.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.8%
10% better than Wyoming average

Wyoming average: 23.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
31% better than Wyoming average

Wyoming average: 4.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.7%
95% worse than Wyoming average

Wyoming average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
30% better than Wyoming average

Wyoming average: 3.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.4%
33% better than Wyoming average

Wyoming average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.0%
40% worse than Wyoming average

Wyoming average: 6.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.4%
10% better than Wyoming average

Wyoming average: 22.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Wyoming average

Wyoming average: 94.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.6%
In line with Wyoming average

Wyoming average: 94.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.01
55% worse than Wyoming average

Wyoming average: 1.30

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.37
8% worse than Wyoming average

Wyoming average: 2.19

Short-stay resident measures
Below average Wyoming avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.7%
19% better than Wyoming average

Wyoming average: 74.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
52% better than Wyoming average

Wyoming average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.6%
In line with Wyoming average

Wyoming average: 77.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.5%
18% worse than Wyoming average

Wyoming average: 20.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
9% better than Wyoming average

Wyoming average: 13.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
36% better than Wyoming average

Wyoming average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.6%
17% better than Wyoming average

Wyoming average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 50.4%
In line with Wyoming average

Wyoming average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

65% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

22% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 64
Medicare
6
9.4% of residents
Medicaid
47
73.4% of residents
Private pay or other
11
17.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$279.2K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.3M Rank #4 / 9Net patient revenue — State benchmarkedThis home is ranked 4th out of 9 homes we track in Wyoming. Shows this facility's net patient revenue compared to the Wyoming average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$279.2K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$125.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #4 / 9Payroll costs — State benchmarkedThis home is ranked 4th out of 9 homes we track in Wyoming. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wyoming average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.3M 50.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #8 / 9Payroll % of net patient revenue — State benchmarkedThis home is ranked 8th out of 9 homes we track in Wyoming. Shows payroll as a percentage of net patient revenue versus the Wyoming average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wyoming that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.0M
How we calculate these figures

This home is administered by Andrew Riggin.

This home is owned by Cheyenne Opco LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 535025

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Single story building

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (65% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
203 total

Coverage residents most often arrive under.

Medicare 65%
Private pay 22%
Medicaid 13%
Discharges
210 total

Coverage residents most often leave under.

Medicare 55%
Private pay 27%
Medicaid 19%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Eric Melvin

Administrator

Eric Melvin is the Administrator at Polaris Rehabilitation and Care Center. A dedicated leader and proud veteran, Eric is passionate about caring for residents and supporting his coworkers. He fosters a compassionate and nurturing environment that prioritizes resident well-being and teamwork.

Places of interest near Polaris Rehabilitation and Care Center

Address 2.0 miles from city center Info Estimated distance in miles from Cheyenne's city center to Polaris Rehabilitation and Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Polaris Rehabilitation and Care Center

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Address

Compare Nursing Homes around Cheyenne

Info below is compiled from CMS reports & the WY Dept. of Health (WDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Wyoming average is: 60.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Life Care Center of Cheyenne ★ ★ ★ ★ ★
NH
SNF
Cheyenne
160
Facility 160
WY AVG 82
Rank #2 / 31
74.1%
Facility 74.1%
WY AVG 68.2%
Rank #10 / 26
+9%
3.63
Facility 3.63
WY AVG 4.53
Rank #10 / 13
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +9%-20%
$0
Facility $0
WY AVG $42.4k
Rank #1 / 13
13
Facility 13
WY AVG 18.9
Rank #4 / 12
3.3
Facility 3.3
WY AVG 3.4
Rank #6 / 12
1119-
43
Facility 43
WY AVG 47
Rank #31 / 51
Clint Scearce
$15.7MFiscal year ending 12/2023
Facility $15.7MFiscal year ending 12/2023
WY AVG $8.9M
Rank #1 / 9
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
WY AVG $5.4M
Rank #1 / 9
62.5%Fiscal year ending 12/2023
Facility 62.5%Fiscal year ending 12/2023
WY AVG 60.5%
Rank #4 / 9
535032
Granite Rehabilitation and Wellness ★ ★ ☆ ☆ ☆
NH
SNF
Cheyenne
146
Facility 146
WY AVG 82
Rank #4 / 31
54.4%
Facility 54.4%
WY AVG 68.2%
Rank #20 / 26
-20%
3.77
Facility 3.77
WY AVG 4.53
Rank #7 / 13
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -8%-17%
$15.5k
Facility $15.5k
WY AVG $42.4k
Rank #9 / 13
25
Facility 25
WY AVG 18.9
Rank #8 / 12
3.6
Facility 3.6
WY AVG 3.4
Rank #8 / 12
179-
58
Facility 58
WY AVG 47
Rank #14 / 51
Pacific Northwest Snf Operations Holdings (Wy) LLC$13.8M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$5.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.42.9%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.535013
Polaris Rehabilitation and Care Center ★ ☆ ☆ ☆ ☆
NH
HOS
MC
PC
SNF
Cheyenne
105
Facility 105
WY AVG 82
Rank #8 / 31
68.6%
Facility 68.6%
WY AVG 68.2%
Rank #12 / 26
+1%
3.28
Facility 3.28
WY AVG 4.53
Rank #12 / 13
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -4%-28%
$62.6k
Facility $62.6k
WY AVG $42.4k
Rank #12 / 13
38
Facility 38
WY AVG 18.9
Rank #12 / 12
3.8
Facility 3.8
WY AVG 3.4
Rank #9 / 12
372-
73
Facility 73
WY AVG 47
Rank #5 / 51
Cheyenne Opco LLC
$10.3MFiscal year ending 12/2023
Facility $10.3MFiscal year ending 12/2023
WY AVG $8.9M
Rank #4 / 9
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
WY AVG $5.4M
Rank #4 / 9
50.9%Fiscal year ending 12/2023
Facility 50.9%Fiscal year ending 12/2023
WY AVG 60.5%
Rank #8 / 9
535025
Nursing Home Explorer

Financial Assistance for
Nursing Home in Wyoming

Polaris Rehabilitation and Care Center is located in Cheyenne, Wyoming.
Here are the financial assistance programs available to residents in Wyoming.

Get Financial aid guidance

Community Choices Waiver

WY Medicaid CCW

Age 65+ or disabled
General Wyoming resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WY

Sparse population; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

Wyoming Home Services

WY Home Services

Age 60+
General Wyoming resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WY

Limited funding; rural emphasis.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

Wyoming OAA Services

Age 60+
General WY resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WY

Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Wyoming Medicare Savings Program

Age 65+ or disabled
General WY resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WY

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

Wyoming LIEAP

Age 60+ prioritized
General WY resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WY

Covers gas, electric, wood; emergency aid available; serves ~15,000 households.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Wyoming National Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WY

Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Wyoming VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WY resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WY

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Refund Program

Wyoming Property Tax Refund Program

Age 65+ or disabled
General WY resident 5+ years, homeowner/renter, paid property taxes/rent.
Income Limits (2025) ~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).
Asset Limits Not assessed beyond income.
WY

Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.

Benefits
Tax refund (~$200-$900/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wyoming SFMNP

Age 60+
General WY resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WY

Vouchers (~$50/season); serves ~5,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Polaris Rehabilitation and Care Center

Who is the Director of Nursing at Polaris Rehabilitation and Care Center?

Megan Howe is the Director of Nursing at Polaris Rehabilitation and Care Center.

Is Polaris Rehabilitation and Care Center in a walkable area?

Polaris Rehabilitation and Care Center has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Polaris Rehabilitation and Care Center?

According to WY state health department records, Polaris Rehabilitation and Care Center's license number is 15443.

When does Polaris Rehabilitation and Care Center's license expire?

According to WY state health department records, Polaris Rehabilitation and Care Center's license expires on December 31, 2026.

What is the occupancy rate at Polaris Rehabilitation and Care Center?

Polaris Rehabilitation and Care Center's occupancy is 69%.

How long has Polaris Rehabilitation and Care Center been in business?

Polaris Rehabilitation and Care Center has been operating for approximately 29 years, based on available licensing and registration records.

Are pets allowed at Polaris Rehabilitation and Care Center?

No, Polaris Rehabilitation and Care Center has a no-pet policy.

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