Occupancy rate
53%
In line with the state averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
Pontiac Nursing Home
Pontiac Care and Rehabilitation Center is a skilled nursing home located in Oswego, New York. It provides high-quality skilled nursing and rehabilitation services. The facility is dedicated to offering professional medical intervention and specialized psychological services around the clock.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
80
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.7%
Residents per day (avg)
58
Occupancy rate
52.7%
Residents per day (avg)
58
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
51% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$5.4M
Operating loss
-$1.3M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$5,445,845.00
Operating loss
$-1,335,690.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.1M
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with the state averageOccupied beds
42 / 80
License details
Facility type
Nursing Home
Status
Active
County:
Oswego
Additional licensing details
License number:
3702313N
CMS Certification Number:
335590
Ownership & operating entity
Owner name:
Pontiac Nursing Home, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Services, Employment, Long term, Short Term, Meet Our Team, Resources, Facility star rating, Blog, Contact Us
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
57 complaints
71.3 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:September 12, 2025
Type:Complaint Investigation
24 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
5 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
October 19, 2020: Stipulation & Order #: NH-21-194
A formal agreement with the state to correct serious or repeated issues.
December 16, 2020: Stipulation & Order #: NH-21-031
A formal agreement with the state to correct serious or repeated issues.
June 1, 2020: Stipulation & Order #: NH-20-058
A formal agreement with the state to correct serious or repeated issues.
March 19, 2019: Stipulation & Order #: NH-19-033
A formal agreement with the state to correct serious or repeated issues.
February 12, 2013: Stipulation & Order #: NH-16-159
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
4
State average N/A
Last Health inspection on Sep 2025
Total health citations
21
State average N/A
Citations per inspection
5.25
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 21 citations resulted from standard inspections; 1 of 21 resulted from complaint investigations; and 2 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
21 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 12, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 12, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 15, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 15, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 15, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 15, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 15, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 15, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Pontiac Nursing Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Oswego
80
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Pontiac Nursing Home
0.0 miles from city center
303 East River Road, Oswego, NY 13126
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
80
Employees
68
Contractors
12
Staff to resident ratio
1.36:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
28
Average shift
7.6 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
19,247
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
6.9%
1,335 contractor hours this quarter
Certified Nursing Assistant: 5
Licensed Practical Nurse: 2
Medical Director: 2
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Clinical Nurse Specialist: 1
Staff by category
| Certified Nursing Assistant | 42 | 5 | 47 | 10,053 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 10 | 2 | 12 | 3,927 | 91 | 100% | 7.8 |
| Registered Nurse | 4 | 0 | 4 | 1,385 | 90 | 99% | 7.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 595 | 74 | 81% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 551 | 65 | 71% | 8.5 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 487 | 66 | 73% | 7.4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 430 | 58 | 64% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 409 | 62 | 68% | 6.6 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 404 | 64 | 70% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 352 | 44 | 48% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 69 | 14 | 15% | 4.9 |
| Medical Director | 0 | 2 | 2 | 49 | 25 | 27% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 6 | 7% | 4.5 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 14 | 3 | 3% | 4.5 |
47 Certified Nursing Assistant
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
4 Registered Nurse
% of Days
99%
2 Other Dietary Services Staff
% of Days
81%
1 Mental Health Service Worker
% of Days
71%
1 Administrator
% of Days
68%
1 Dietitian
% of Days
73%
1 Physical Therapy Assistant
% of Days
64%
1 Physical Therapy Aide
% of Days
68%
4 Respiratory Therapy Technician
% of Days
70%
1 Nurse Practitioner
% of Days
48%
1 Occupational Therapy Aide
% of Days
15%
2 Medical Director
% of Days
27%
1 Occupational Therapy Assistant
% of Days
7%
1 Clinical Nurse Specialist
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
59 residents
Residents by payment source
Medicaid
52 residents (88.1%)
Private pay or other
7 residents (11.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
6% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
9% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.1%
Percent of long-stay residents whose need for help with daily activities has increased
14.1%
14% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.4%
Percent of long-stay residents whose ability to move independently worsened
25.4%
53% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
8% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
5% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
65% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.9%
Percent of long-stay residents with a urinary tract infection
3.9%
175% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.5%
Percent of long-stay residents who lose too much weight
1.5%
76% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
97% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.3%
Percent of long-stay residents who received an antipsychotic medication
11.3%
10% better than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
In line with State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.6%
8% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.3%
8% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Pontiac Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
52.7%
↑ 6.7pp vs 2022
Net Income
-$1,335,690
↓ ~$578K vs 2022
Total Payroll
$2,896,560
↑ ~$393K vs 2022
Profit Margin
-24.5%
↓ 8.0pp vs 2022
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