Inspection Report Summary
The most recent inspection on April 4, 2025 found no deficiencies and substantiated none of the complaints investigated. Earlier inspections showed multiple deficiencies primarily related to resident care, including medication management, dining experience, and care planning, as well as environmental and infection control issues such as unsanitary conditions and food temperature maintenance. Complaint investigations mostly resulted in unsubstantiated findings, though some prior complaints were substantiated with deficiencies involving resident care, medication self-administration, and facility maintenance. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record indicates improvement over time, with recent surveys confirming correction of previously cited deficiencies.
Deficiencies (last 9 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a September 2025 inspection.
Census over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse AA | Licensed Practical Nurse | Documented resident R7 found on floor after fall and gave two ham and cheese sandwiches on admission day |
| Certified Medication Aide BB | Certified Medication Aide | Interviewed regarding fall investigation procedures and specialized diet recognition |
| Unit Manager CC | Unit Manager | Interviewed regarding resident R7's care, fall, and dietary procedures |
| Director of Health Services | Director of Health Services | Interviewed regarding fall investigation, care plan adherence, and dietary order failures |
| Administrator | Administrator and Abuse Coordinator | Interviewed regarding injury investigation and root cause analysis of dietary errors |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Social Services Director | Social Services Director | Confirmed behavioral management issues and referral process for resident R31 |
| Administrator | Administrator | Provided information on resident room changes, dietary management, and infection control expectations |
| Director of Health Services | Director of Health Services | Discussed safety concerns regarding hazardous chemicals and infection control in laundry |
| Registered Dietician | Registered Dietician | Discussed dietary issues and nutritional concerns for resident R48 |
| Housekeeping Supervisor | Housekeeping Supervisor | Discussed laundry infection control practices and corrective actions |
| Certified Nurse Aide AA | Certified Nurse Aide | Confirmed that hydrogen peroxide should not be stored in resident rooms |
| Licensed Practical Nurse BB | Licensed Practical Nurse | Confirmed residents should not store scissors or uncapped safety razors at bedside |
| Laundry Attendants CC and DD | Laundry Attendants | Discussed laundry bin use and infection control training |
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Routine| Name | Title | Context |
|---|---|---|
| CNA BB | Certified Nursing Aide | Named in dignity deficiency for referring to resident as feeder |
| LPN AA | Licensed Practical Nurse | Named in dignity deficiency for pulling resident backwards in geriatric chair |
| LPN DD | Licensed Practical Nurse | Named in medication self-administration deficiency for confirming unassessed medications at bedside |
| Director of Health Services | Interviewed regarding multiple deficiencies including dignity, medication, bed hold, psychiatric services, care plans, physician visits, medication reviews, and infection control | |
| Dietary Manager | Interviewed regarding food temperature, garbage disposal, and beverage dispenser cleaning deficiencies | |
| Maintenance Director | Interviewed regarding garbage dumpster maintenance and pickup | |
| Registered Nurse HH | Registered Nurse | Interviewed regarding psychiatric services and care plan deficiencies |
| Corporate Nurse Consultant II | Interviewed regarding physician visit deficiencies |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| HH | Registered Nurse (RN) | Interviewed regarding care plan development and updates |
| CMD | Case Management Director | Interviewed regarding comprehensive care plan creation and oversight |
| DHS | Director of Health Services | Interviewed regarding care plan expectations and medication reviews |
| DM | Dietary Manager | Confirmed lactose diet errors and cleaning issues with beverage dispenser |
| AA | Licensed Practical Nurse (LPN) | Confirmed ice scoop container buildup and cleaning documentation issues |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| LPN AA | Licensed Practical Nurse | Observed pulling resident backwards in geriatric chair and confirmed ice scoop buildup |
| CNA BB | Certified Nursing Aide | Referred to resident as 'feeder' during lunch |
| Director of Health Services | Provided multiple interviews confirming deficiencies and expectations | |
| Dietary Manager | Confirmed serving lactose to allergic resident and ice scoop buildup | |
| LPN FF | Licensed Practical Nurse | Observed medication cart storage and labeling deficiencies |
| LPN DD | Licensed Practical Nurse | Reported resident had medications at bedside without assessment and removed them |
| Corporate Nurse Consultant II | Reported expectations for physician visits | |
| Registered Nurse HH | Registered Nurse | Described care plan responsibilities |
| Case Management Director (CMD) | Responsible for comprehensive care plans, acknowledged care plan oversights | |
| Physician | Reported frequency of resident visits |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| AA | Licensed Practical Nurse | Acknowledged pulling resident backwards in geriatric chair and education on dignity |
| BB | Certified Nursing Aide | Referred to resident as 'feeder' during lunch |
| DD | Licensed Practical Nurse | Verified resident had not been assessed for self-medication and removed medications from bedside |
| DHS | Director of Health Services | Provided multiple interviews regarding deficiencies, expectations, and policies |
| DM | Dietary Manager | Confirmed food temperature issues and garbage dumpster overflow |
| FF | Licensed Practical Nurse | Verified medication storage and labeling deficiencies on medication cart |
| HH | Registered Nurse | Interviewed regarding care plan and resident behavior |
| UM EE | Licensed Practical Nurse Unit Manager | Reported nursing staff had not been sending out bed hold notices |
| Corporate Nurse Consultant II | Interviewed regarding physician visit frequency requirements |
Inspection Report
Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Staff member who confirmed findings during facility tour and interviews |
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Routine| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse QQ | Licensed Practical Nurse | Verified medication left at resident bedside and lack of self-medication order |
| Director of Health Services | Director of Health Services | Confirmed no resident assessed for self-medication and discussed medication policies |
| Financial Counselor | Financial Counselor | Involved in resident trust fund management and misappropriation incident |
| Administrator | Administrator | Discussed resident trust fund issues, environmental maintenance, and appointment scheduling |
| Social Services Director | Social Services Director | Involved in resident trust fund management and specialty services coordination |
| Maintenance Director | Maintenance Director | Responsible for facility maintenance and mold treatment |
| Registered Nurse AAA | Registered Nurse | Provided code of conduct in-service and discussed documentation practices |
| Certified Nursing Assistant BB | Certified Nursing Assistant | Provided oral care information for resident |
| Dietary Manager | Dietary Manager | Responsible for dietary operations and kitchen cleanliness |
| Registered Dietitian | Registered Dietitian | Discussed nutritional assessments and dietary concerns |
| Licensed Practical Nurse DD | Licensed Practical Nurse | Reported ceiling leak awareness |
| Environmental Consultant | Environmental Consultant | Involved in mold assessment and remediation |
| Contractor UU | Contractor | Performed mold testing in resident rooms |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| RN AAA | Registered Nurse | Provided in-service on Compliance Training, Code of Conduct, and False Claims Act; involved in documentation issues |
| LPN QQ | Licensed Practical Nurse | Verified medication left at resident bedside without order for self-medication |
| DHS | Director of Health Services | Involved in elopement incident and medication self-administration findings |
| Financial Counselor | Involved in resident trust fund misappropriation and quarterly statement issues | |
| Administrator | Administrator | Involved in multiple findings including elopement, dietary services, and documentation |
| SSD | Social Services Director | Involved in documentation and missed specialty appointments |
| CNA BB | Certified Nursing Assistant | Responsible for oral care of resident R#8 |
| Dietary Manager | Dietary Manager | Responsible for dietary services, menu adherence, and kitchen cleanliness |
| Registered Dietitian | Registered Dietitian | Involved in dietary assessments and menu planning |
| Maintenance Director | Maintenance Director | Responsible for facility maintenance and mold remediation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| LPN Restorative Nurse | Licensed Practical Nurse | Confirmed chicken served instead of menu items and discussed meal issues |
| Dietary Manager | Dietary Manager | Discussed diet deficiencies, kitchen cleanliness, and cleaning schedules |
| Administrator | Facility Administrator | Interviewed regarding diet issues, missed appointments, and facility maintenance |
| Registered Dietitian | Registered Dietitian | Provided guidance on mechanical soft diet substitutions and discussed kitchen conditions |
| Maintenance Director | Maintenance Director | Discussed mold, leaks, and facility maintenance issues |
| Certified Nursing Assistant BB | Certified Nursing Assistant | Provided care to resident with oral care deficiencies |
| Unit Manager JJ | Unit Manager | Interviewed about resident care and appointment scheduling |
| Cook NN | Cook | Confirmed kitchen cleanliness issues |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| RN AAA | Registered Nurse | Provided code of conduct in-service and documentation |
| LPN QQ | Licensed Practical Nurse | Named in medication self-administration deficiency |
| Financial Counselor | Named in resident trust fund and misappropriation findings | |
| Administrator | Facility Administrator | Named in multiple findings including elopement, specialty services, and kitchen maintenance |
| DHS | Director of Health Services | Named in multiple findings including elopement and employee file issues |
| Dietary Manager | Named in findings related to menu substitutions and kitchen cleanliness | |
| Registered Dietitian | Named in findings related to enteral feeding and menu substitutions | |
| Maintenance Director | Named in findings related to mold and maintenance issues | |
| Social Service Director | Named in specialty services and documentation findings |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed multiple findings during the tour and interviews. | |
| Staff A | Confirmed multiple findings during the tour and interviews. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CC | Unit Manager | Did not notify MD/NP or Responsible Party after Resident #1's fall. |
| DD | Licensed Practical Nurse | Took vital signs and neurological checks on Resident #1 but did not notify MD/NP or Responsible Party. |
| FF | Licensed Practical Nurse Charge Nurse | Had fall policy training but did not know if MD/NP or Responsible Party were notified. |
| Administrator | Confirmed lack of notification and facility practices regarding neurological checks and fall documentation. | |
| Regional Nurse Consultant | Stated facility documents for desk review should only include occurrences and that Clinical Coordinator should not have in-serviced on fall information. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| CC | Unit Manager | Interviewed regarding fall policy and notification failure |
| DD | Licensed Practical Nurse | Interviewed; took vital signs and neurological checks but did not notify MD/NP or RP |
| FF | Licensed Practical Nurse Charge Nurse | Interviewed; had fall policy training but was unsure if MD/NP or RP were notified |
Inspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| DD | Nurse Supervisor | Mentioned in relation to shift medication count and fall notification |
| FF | Licensed Practical Nurse (LPN) Charge Nurse | Mentioned regarding fall policy training and notification procedures |
| CC | Unit Manager, East Wing | Interviewed about fall policy and notification procedures |
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Plan of CorrectionInspection Report
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| GG | Licensed Practical Nurse (LPN) | Provided information about resident R#11's dialysis attendance and clothing admission |
| BB | Administrator | Provided information about discharge procedures and notification failures |
| EE | Senior Nurse Consultant | Interviewed regarding discharge planning deficiencies |
| KK | Dietary staff | Observed food temperatures during meal service |
| Social Service Director (SSD) | Grievance Officer who failed to file grievances for missing items and notify laundry supervisor | |
| Social Worker (SW) | Involved in discharge planning and behavioral health service consent issues | |
| Laundry Supervisor | Reported no missing item logs and no grievances received prior to 2/21/2023 |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Administrator BB | Administrator | Involved in discharge notification and Ombudsman notification deficiencies |
| Social Service Director (SSD) | Social Service Director | Grievance Officer who failed to file grievances for missing items and notify Laundry Supervisor |
| Licensed Practical Nurse GG | Licensed Practical Nurse | Provided information on resident R#11's dialysis attendance |
| Senior Nurse Consultant EE | Senior Nurse Consultant | Interviewed regarding discharge planning deficiencies |
| Dietary Manager (DM) | Dietary Manager | Confirmed food temperature and hygiene deficiencies |
| Social Worker (SW) | Social Worker | Failed to notify Ombudsman of discharges and failed to obtain consent for behavioral services |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| EE | Senior Nurse Consultant | Interviewed regarding discharge planning and failure to complete discharge summaries. |
| BB | Administrator | Interviewed regarding discharge procedures and notification failures. |
| GG | Licensed Practical Nurse (LPN) | Interviewed regarding resident dialysis and admission status. |
| Social Service Director (SSD) | Social Service Director | Interviewed regarding grievance procedures and missing items. |
| Laundry Supervisor | Interviewed regarding missing items grievance process and records. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Administrator BB | Administrator | Named in relation to discharge planning and Ombudsman notification deficiencies |
| Social Service Director (SSD) | Social Service Director | Named in relation to grievance investigations and discharge planning |
| Licensed Practical Nurse GG | Licensed Practical Nurse | Interviewed regarding resident R#11's admission and dialysis |
| Cook KK | Cook | Observed taking food temperatures during meal service |
| Dietary Manager (DM) | Dietary Manager | Interviewed regarding food temperature and kitchen hygiene deficiencies |
| Senior Nurse Consultant EE | Senior Nurse Consultant | Interviewed regarding discharge planning deficiencies |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA AA | Certified Nursing Assistant | Reported resident #66 had not had a shower in three months due to staff shortage |
| LPN BB | Licensed Practical Nurse | Reported resident #66 did not like to get out of bed and was provided bed baths |
| CNA SS | Certified Nursing Assistant | Reported offering showers to resident #66 and documentation issues |
| Director of Nursing | Director of Nursing | Reported expectations for resident care and lack of PASRR level II completion |
| Administrator | Administrator | Reported expectations for showers and PASRR screening responsibilities |
| Social Worker JJ | Social Worker | Indicated PASRR level II evaluations should have been completed and planned to complete screenings |
| MDS Nurse KK | MDS Nurse | Reported lack of awareness of PASRR requirements and plans to coordinate screenings |
| Admission Coordinator MM | Admission Coordinator | Named as responsible for completing PASRR level I screenings moving forward |
Inspection Report
Original LicensingInspection Report
Life SafetyInspection Report
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Abbreviated Survey| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) Case Mix Director (CMD) AA | Interviewed regarding lack of catheter and incontinence care plans. | |
| Licensed Practical Nurse (LPN) DD | Verified catheter securement issues for resident R#7. | |
| Certified Nursing Assistant (CNA) BB | Observed performing catheter care for R#7. | |
| Certified Nursing Assistant (CNA) CC | Assisted CNA BB during catheter care for R#7. | |
| Certified Nursing Assistant (CNA) EE | Observed performing catheter care for R#13. | |
| Registered Nurse Clinical Competency Coordinator and Infection Control Nurse | Interviewed regarding catheter care inservice. |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| AA | Licensed Practical Nurse (LPN) Case Mix Director (CMD) | Interviewed regarding lack of catheter and incontinence care plans for residents. |
| BB | Certified Nursing Assistant (CNA) | Observed performing catheter care for Resident #7 without securing catheter tubing. |
| CC | Certified Nursing Assistant (CNA) | Assisted CNA BB during catheter care for Resident #7. |
| DD | Licensed Practical Nurse (LPN) | Interviewed and verified catheter securement issues and provided catheter care observations. |
| EE | Certified Nursing Assistant (CNA) | Observed performing catheter care for Resident #13 and acknowledged need for catheter strap. |
| Registered Nurse Clinical Competency Coordinator and Infection Control Nurse | Interviewed about inservice given on catheter care. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Maintenance Director | Named in relation to maintenance issues and communication failures | |
| East Wing Unit Manager | Confirmed bottle of water should not be on electrical outlet | |
| Administrator | Interviewed regarding maintenance reporting and repair plans | |
| Corporate Representative | Maintenance Services | Interviewed about maintenance rounds and issue resolution |
| Housekeeping Supervisor | Interviewed about cleaning routines and communication of maintenance concerns |
Inspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| Maintenance Director | Maintenance Director | Interviewed regarding maintenance issues, reporting processes, and repair documentation |
| Administrator | Administrator | Interviewed regarding facility maintenance plans and quality assurance processes |
| Corporate Representative | Corporate Representative for Maintenance Services | Interviewed about maintenance rounds, communication, and issue resolution timelines |
| Housekeeping Supervisor | Housekeeping Supervisor | Interviewed about cleaning routines and communication of maintenance concerns |
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Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed findings during facility tour and inspection |
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Complaint Investigation| Name | Title | Context |
|---|---|---|
| GG | Consultant Pharmacist | Named in relation to failure to conduct monthly medication reviews and report irregularities |
| FF | Nurse Practitioner | Interviewed regarding medication regimen review frequency and psychotropic drug use |
| MM | Licensed Practical Nurse | Provided information on resident behaviors related to medication use |
| HH | Psychiatric Nurse Practitioner | Attempted interview regarding psychotropic medication orders |
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Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed findings during facility tour and staff interviews |
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Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed findings during facility tour and interviews |
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Complaint InvestigationInspection Report
Complaint InvestigationLoading inspection reports...



