Pullman Care
Pullman Care is a Nursing Home in Washington
Pullman Care is a Nursing Home in Washington
Pullman Care
Pullman Care is a Nursing Home in Washington
Pullman Care is a Nursing Home in Washington
Located on Deane Street, Pullman, WA, Pullman Care is an exceptional senior living community offering 24-hour skilled nursing and long- and short-term rehabilitation. The community focuses on seniors’ well-being and includes occupational, physical, and speech therapy and nutritional support. Residents experience a comfortable and safe residence with warm, spacious private and semi-private rooms. A consistent and compassionate team lends extra hands for seniors to live their lives confidently and reach their full potential.
Pullman Care promotes a bright and welcoming environment, conducting wellness-focused activities. The community employs a resident-centered approach to care to ensure residents receive the utmost care and support they deserve. With fabulous amenities including a state-of-the-art therapy room, a resident lounge area, and a serene backyard with walking paths, residents enjoy a relaxing retirement.
Home Information
Three Creeks Post Acute
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Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
48
Occupancy
60.8%
Total Bed Days Available
17520
Avg. Length of Stay
44 days
Avg. Residents per Day
27
FinanceHome Revenue
$7,062,427.00
Payroll Costs
$1,597,411.00
Profit
$174,685.00
Total Home Costs
$4,628,019.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
22.6%
House Specifics:CCN
505246
Owner Name
WASHINGTON 3 PACK LLC
Rural vs. Urban
Rural
County
Whitman
Type of Control
Proprietary — Individual
OperationsTotal Admissions
229
Total Discharges
210
% Medicaid Admissions
8%
% Medicare Admissions
68%
% Private Pay Admissions
24%
% Medicaid Discharges
15%
% Medicare Discharges
50%
% Private Pay Discharges
34%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
4.24 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
3094
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
4171
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
1949
What does this home offer?
Building Type: Single-story
Fitness and Recreation
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Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
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Types of Care at Pullman Care
Skilled Nursing
Pullman Care Reviews
Share your thoughts and experiences about Pullman Care. Let’s celebrate the stories that make a difference!
Lauren Hill
I am genuinely appalled that this facility is still in operation. I worked at Pullman Care about six months ago, and my experience there was nothing short of disturbing. The Nurses and CNAs were some of the most negligent and heartless individuals I have ever encountered in healthcare. They routinely ignored residents' needs, refusing to provide basic care if they felt it was inconvenient. Residents were often left sitting in wet, soiled beds for hours, completely disregarded and dehumanized.While still in training, I was forced to take on the responsibilities of multiple CNAs just to ensure residents received the bare minimum of care they deserved. It was physically and emotionally draining, and it was clear the facility operated with little to no accountability.The administration was no better. The current administrator and management team repeatedly ignored serious reports of neglect. Even after multiple visits from the state prompted by complaints, they somehow managed to cover their tracks and avoid consequences. Pullman Care is a dangerous place for vulnerable residents, and it’s shameful that it continues to operate under such conditions.Do not send your loved ones to Pullman Care. They will be neglected, ignored, and treated with complete disregard by nearly every member of the staff. This facility does not provide safe or compassionate care.
I am genuinely appalled that this facility is still in operation. I worked at Pullman Care about six months ago, and my experience there was nothing short of disturbing. The Nurses and CNAs were some of the most negligent and heartless individuals I have ever encountered in healthcare. They routinely ignored residents' needs, refusing to provide basic care if they felt it was inconvenient. Residents were often left sitting in wet, soiled beds for hours, completely disregarded and dehumanized.While still in training, I was forced to take on the responsibilities of multiple CNAs just to ensure residents received the bare minimum of care they deserved. It was physically and emotionally draining, and it was clear the facility operated with little to no accountability.The administration was no better. The current administrator and management team repeatedly ignored serious reports of neglect. Even after multiple visits from the state prompted by complaints, they somehow managed to cover their tracks and avoid consequences. Pullman Care is a dangerous place for vulnerable residents, and it’s shameful that it continues to operate under such conditions.Do not send your loved ones to Pullman Care. They will be neglected, ignored, and treated with complete disregard by nearly every member of the staff. This facility does not provide safe or compassionate care.
Places of interest near Pullman Care
1.7 miles from city center
1310 NW Deane St, Pullman, WA 99163
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
75
Total Staff
59
Employees
16
Contractors
12,424
Total Hours (Quarter)
19
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 8.1 | No |
| Licensed Practical Nurse | 5 | 8.2 | Yes |
| Certified Nursing Assistant | 33 | 7.4 | Yes |
Staff by Category
Administration ⓘ
4 staff
7.8hs shift avg
Nursing Staff ⓘ
47 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.1hs shift avg
Therapy Services ⓘ
15 staff
4.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
7.3hs shift avg
Dietary Services ⓘ
1 staff
7.5hs shift avg
Other Services ⓘ
2 staff
7.8hs shift avg
Contractor Analysis
5.9%
of total hours from contractors
728 contractor hours this quarter
Certified Nursing Assistant: 8
Administrator: 1
Licensed Practical Nurse: 3
Occupational Therapy Assistant: 2
Medical Director: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 25 | 8 | 33 | 5,846 | 91 | 100% | 7.4 |
| Registered Nurse | 7 | 0 | 7 | 1,561 | 90 | 99% | 8.1 |
| Licensed Practical Nurse | 2 | 3 | 5 | 653 | 67 | 74% | 8.2 |
| Administrator | 1 | 1 | 2 | 635 | 62 | 68% | 7.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 521 | 60 | 66% | 8.5 |
| Qualified Social Worker | 3 | 0 | 3 | 513 | 68 | 75% | 7.3 |
| Dietitian | 1 | 0 | 1 | 482 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 420 | 55 | 60% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 389 | 63 | 69% | 5.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 345 | 41 | 45% | 8.4 |
| Dental Services Staff | 1 | 0 | 1 | 301 | 38 | 42% | 7.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 277 | 47 | 52% | 5.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 193 | 26 | 29% | 7.4 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 150 | 46 | 51% | 3 |
| Physical Therapy Assistant | 2 | 0 | 2 | 76 | 41 | 45% | 1.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 35 | 5 | 5% | 7 |
| Medical Director | 0 | 2 | 2 | 24 | 3 | 3% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 6 | 10 | 11% | 0.6 |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Washington Seniors
Program
State Program Name
Eligibility
Benefits
Community Options Program Entry System (COPES)
WA Medicaid COPES
- General: Age 65+ or disabled, Washington resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- WA Specifics: High demand in urban areas (e.g., Seattle).
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Washington Family Caregiver Support Program
WA NFCSP
Official government program page
- General: Caregiver of someone 60+ (or with dementia), Washington resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- WA Specifics: High urban demand; rural outreach.
- Services: In-home respite (4-6 hours/day), adult day care (~$70/day), short-term facility care (up to 5 days).
Community First Choice (CFC)
Washington Community First Choice
Official government program page
- General: Age 65+ (or disabled 18+), WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
- Income Limits (2025): ~$2,829/month; QIT optional.
- Asset Limits: $2,000 (individual), $3,000 (couple).
- WA Specifics: Broader than COPES; serves ~20,000; self-directed option.
- Services: Personal care (4-6 hours/day), respite (~240 hours/year), assistive devices, training, transportation.
Older Americans Act (OAA) Services
Washington OAA Services
- General: Age 60+, WA resident; no income/asset limits.
- Income Limits (2025): None; donations encouraged.
- Asset Limits: Not assessed.
- WA Specifics: 13 AAAs; includes Meals on Wheels; rural focus.
- Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Washington Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, WA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- WA Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Washington LIHEAP
- General: Age 60+ prioritized, WA resident, low-income household.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- WA Specifics: Covers gas, electric, wood; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Senior Community Service Employment Program (SCSEP)
Washington SCSEP
- General: Age 55+, unemployed, low-income, WA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- WA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Washington VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, WA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- WA Specifics: High veteran use; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Senior Citizens Property Tax Exemption
Washington Senior Property Tax Exemption
Official government program page
- General: Age 61+ or disabled retiree, WA resident, homeowner, income-based.
- Income Limits (2025): ~$45,000-$70,000/year (varies by county, e.g., King: $70,000).
- Asset Limits: Not assessed; home value cap varies (~$250,000-$400,000).
- WA Specifics: Saves ~$500-$1,500/year; offered statewide.
- Services: Tax exemption (~$500-$1,500/year depending on county).
Senior Farmers’ Market Nutrition Program (SFMNP)
Washington SFMNP
Official government program page
- General: Age 60+, WA resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- WA Specifics: Vouchers (~$80/season); serves ~20,000 via AAAs.
- Services: Vouchers (~$80/season) for produce at farmers’ markets.
Claim What’s Yours Financial Aid for Washington Seniors
WA Medicaid COPES
Community Options Program Entry System (COPES)
Requirements:
- General:Age 65+ or disabled, Washington resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- WA Specifics:High demand in urban areas (e.g., Seattle).
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
WA NFCSP
Washington Family Caregiver Support Program
Requirements:
- General:Caregiver of someone 60+ (or with dementia), Washington resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- WA Specifics:High urban demand; rural outreach.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$70/day), short-term facility care (up to 5 days).
Washington Community First Choice
Community First Choice (CFC)
Requirements:
- General:Age 65+ (or disabled 18+), WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
- Income Limits (2025):~$2,829/month; QIT optional.
- Asset Limits:$2,000 (individual), $3,000 (couple).
- WA Specifics:Broader than COPES; serves ~20,000; self-directed option.
Benefits without Contact:
- Services: Personal care (4-6 hours/day), respite (~240 hours/year), assistive devices, training, transportation.
Washington OAA Services
Older Americans Act (OAA) Services
Requirements:
- General:Age 60+, WA resident; no income/asset limits.
- Income Limits (2025):None; donations encouraged.
- Asset Limits:Not assessed.
- WA Specifics:13 AAAs; includes Meals on Wheels; rural focus.
Benefits without Contact:
- Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Washington Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, WA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- WA Specifics:Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Washington LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, WA resident, low-income household.
- Income Limits (2025):~$3,970/month (185% FPL).
- Asset Limits:Not assessed.
- WA Specifics:Covers gas, electric, wood; emergency aid available.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Washington SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, WA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- WA Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Washington VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, WA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth).
- WA Specifics:High veteran use; supports rural/urban needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Washington Senior Property Tax Exemption
Senior Citizens Property Tax Exemption
Requirements:
- General:Age 61+ or disabled retiree, WA resident, homeowner, income-based.
- Income Limits (2025):~$45,000-$70,000/year (varies by county, e.g., King: $70,000).
- Asset Limits:Not assessed; home value cap varies (~$250,000-$400,000).
- WA Specifics:Saves ~$500-$1,500/year; offered statewide.
Benefits without Contact:
- Services: Tax exemption (~$500-$1,500/year depending on county).
Washington SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, WA resident, low-income.
- Income Limits (2025):~$2,322/month (185% FPL).
- Asset Limits:Not assessed.
- WA Specifics:Vouchers (~$80/season); serves ~20,000 via AAAs.
Benefits without Contact:
- Services: Vouchers (~$80/season) for produce at farmers’ markets.
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