Reata Glen
Reata Glen
Enjoy a peaceful time in the idyllic campus of Reata Glen in Las Estrellas Loop, Rancho Mission Viejo, CA, offering assisted living, memory care, and long-term care. The community features sophisticated and naturally lit accommodations to optimize comfort and convenience. With its commitment to improving seniors’ wellness, the community delivers top-notch care and assistance from a kind and highly skilled team.
Residents do not run out of things to do with meticulously curated classes and engaging clubs that highlight their interests and strengths. Eat well and feel your best with healthy and delightful meals that satisfy dietary needs and preferences. Reata Glen is great for a relaxing and active retirement with its campus filled with the perfect combination of serene amenities and a lively environment.
Inspection Report Summary for Reata Glen
Reata Glen Orange County CCRC LLC is a 741‑type residential care center located in Rancho Mission Viejo with a licensed capacity of 840 residents. Over the past two years, the California Department of Social Services (CCLD) conducted a series of unannounced visits. The annual assessments in June 2021 and June 2022 found the facility in full compliance with licensing standards, noting clean premises, appropriate resident documentation, robust emergency supplies, and comprehensive COVID‑19 mitigation plans. Facility staff, including the Executive Director and Resident Health Services Director, consistently demonstrated that residents were generally independent, living in private apartments and participating in group activities, with no violations of health or safety regulations recorded during those routine inspections.
In contrast, two unannounced case‑management visits in mid‑2022 and mid‑2023 revealed serious safety incidents that raise concerns about resident protection and crisis response. In July 2022, the facility responded to a suicide death and an incident involving a resident sitting in a running vehicle, both involving residents who were documented as independent and not receiving assistance with activities of daily living. The July 2023 visit, which followed a resident’s death, underscored the continued risk to residents who may lack adequate monitoring. These incidents suggest gaps in suicide prevention protocols, staff readiness for sudden emergencies, and possibly insufficient oversight of residents who are considered self‑sufficient but may still be vulnerable.
Overall, the facility demonstrates strong operational compliance, particularly regarding environmental cleanliness, emergency preparedness, and infection control. However, the pattern of resident deaths in a short span points to a need for targeted review of mental health support, routine wellness checks, and staff training on rapid response to emergent personal crises. Addressing these gaps will reinforce resident safety and ensure that the high standards achieved in routine inspections translate into protection for all residents, especially those who are independent yet at risk.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
306005546
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
79% (664/840)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
June 19, 2019
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
REAT GLEN ORANGE COUNTY CCRC
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County
The county where the facility is located.
ORANGE
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#306005546)
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Profit Status
Indicates whether the facility operates as for-profit, non-profit, or government-owned.
For Profit
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
8 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
4 visits
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated B-
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Room Sizes: 827 / 1202 / 1227 / 1415 / 1571 / 1713 sq. ft
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: 3-story
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Types of Care at Reata Glen
Places of interest near Reata Glen
11.0 miles from city center
2 Las Estrellas Loop, Mission Viejo, CA 92694
Email:[email protected]
Phone:+1 949-545-2200
Email:[email protected]
Phone:+1 949-545-2200
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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