(888) 927-9409
Pricing Call
(888) 927-9409
Reata Glen
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Mission Viejo, CA
Well-lit exterior view of Reata Glen with fountain Arched entrance with fountain and seating area Exterior view of the Reata Glen facility at sunset Indoor pool area with natural lighting and seating

Reata Glen

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Mission Viejo, CA
2 Las Estrellas Loop, Mission Viejo, CA 92694 View map Calculator: See prices in your area
Contact Us Explore Open Rooms
Calculator: See prices in your area

Overview of Reata Glen

Facebook Instagram LinkedIn

Enjoy a peaceful time in the idyllic campus of Reata Glen in Las Estrellas Loop, Rancho Mission Viejo, CA, offering assisted living, memory care, and long-term care. The community features sophisticated and naturally lit accommodations to optimize comfort and convenience. With its commitment to improving seniors’ wellness, the community delivers top-notch care and assistance from a kind and highly skilled team.

Residents do not run out of things to do with meticulously curated classes and engaging clubs that highlight their interests and strengths. Eat well and feel your best with healthy and delightful meals that satisfy dietary needs and preferences. Reata Glen is great for a relaxing and active retirement with its campus filled with the perfect combination of serene amenities and a lively environment.

Facility Direct Line (949) 545-2200
Facility Direct Line (949) 545-2200
Facebook Instagram LinkedIn

Capacity and availability

Residents per day
677
Bed community size
840-bed community Rank #2 / 1645Bed count — State benchmarkedThis home is ranked 2nd out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
12 years in operation Rank #604 / 1505Years in operation — State benchmarkedThis home is ranked 604th out of 1,505 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 2 / 100 Rank #2042 / 2057Walk Score — State benchmarkedThis home is ranked 2042nd out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
81%
Rank #664 / 1452Occupancy rate — State benchmarkedThis home is ranked 664th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
677 / 840
Average occupied beds in California homes 87 beds

License Details

Facility TypeRCFE-Continuing Care Retirement Community
IssuanceJune 19, 2019
CountyOrange

Ownership & Operating Entity

Reata Glen is legally operated by Reat Glen Orange County Ccrc, and administered by Kelly Conk.

Contact Reata Glen

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

15 points above the California average for nursing homes (81/100)

Rank #1 / 1474 in California Inspection Score — State benchmarked This home is ranked 1st out of 1,474 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1474 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 15 points above the California average for nursing homes (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 1 Better Metrics better than California average:
• Total citations (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 012 This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 12).↓ 100% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1016 This facility has had 38% fewer total inspections than the California average (10 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 38% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 013 This facility has had 100% fewer complaint visits than the California average (0 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 1387 Complaint visits — State benchmarked This home is ranked 1st out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 67 This facility has had 14% fewer other visits than the California average (6 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Show Inspection Reports

This home is administered by Kelly Conk.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Room sizes icon
Room sizes icon

Room Sizes: 827 / 1202 / 1227 / 1415 / 1571 / 1713 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: 3-story

Places of interest near Reata Glen

Address 5.6 miles from city center Info Estimated distance in miles from Mission Viejo's city center to Reata Glen's address, calculated via Google Maps.

Calculate Travel Distance to Reata Glen

Add your location

Address

Compare Nursing Homes around Mission Viejo

Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better. This is a proprietary Assisted Living Magazine score.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Freedom Village Health Care Center ★ ★ ★ ★ ★
NH
AL
IL
RC
SNF
Lake Forest
52
Facility 52
CA AVG 103
Rank #1,120 / 1,645
77.1%
Facility 77.1%
CA AVG 75.9
Rank #744 / 1,452
+2%
4.88
Facility 4.88
CA AVG 4.22
Rank #48 / 288
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -30%+16%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 293
-
44
Facility 44
CA AVG 50.2
Rank #158 / 290
7.3
Facility 7.3
CA AVG 4.6
Rank #272 / 290
-40- 61 Casa Pacifica
$10.1MFiscal year ending 12/2023
Facility $10.1MFiscal year ending 12/2023
CA AVG $15.7M
Rank #198 / 259
$12.2MFiscal year ending 12/2023
Facility $12.2MFiscal year ending 12/2023
CA AVG $9.0M
Rank #45 / 259
120.8%Fiscal year ending 12/2023
Facility 120.8%Fiscal year ending 12/2023
CA AVG 61.2%
Rank #12 / 259
555391
Palm Terrace Healthcare & Rehab Center ★ ★ ★ ☆ ☆
NH
MC
SNF
Laguna Hills
99
Facility 99
CA AVG 103
Rank #724 / 1,645
93.1%
Facility 93.1%
CA AVG 75.9
Rank #267 / 1,452
+23%
3.84
Facility 3.84
CA AVG 4.22
Rank #200 / 288
 ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -28%-9%
$51.0k
Facility $51.0k
CA AVG $56.5k
Rank #252 / 293
-
57
Facility 57
CA AVG 50.2
Rank #213 / 290
4.1
Facility 4.1
CA AVG 4.6
Rank #150 / 290
-92-
24
Facility 24
CA AVG 59
Rank #1,796 / 2,057
Bryce Lindsey
$18.0MFiscal year ending 12/2023
Facility $18.0MFiscal year ending 12/2023
CA AVG $15.7M
Rank #80 / 259
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
CA AVG $9.0M
Rank #89 / 259
54.3%Fiscal year ending 12/2023
Facility 54.3%Fiscal year ending 12/2023
CA AVG 61.2%
Rank #119 / 259
555257
Nursing Home Explorer

Financial Assistance for
Nursing Home in California

Reata Glen is located in Mission Viejo, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Reata Glen

Who is the owner of Reata Glen?

Reata Glen is legally operated by Reat Glen Orange County Ccrc, and administered by Kelly Conk.

Is Reata Glen in a walkable area?

Reata Glen has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Reata Glen?

Reata Glen's occupancy is 81%.

How long has Reata Glen been in business?

Reata Glen has been operating for approximately 12 years, based on available licensing and registration records.

Are pets allowed at Reata Glen?

No, Reata Glen has a no-pet policy.

Who is the administrator of Reata Glen?

Kelly Conk is the administrator of Reata Glen.

How many beds does Reata Glen have?

Reata Glen has 840 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat