Total health inspections
4
Washington average 7.8
Last Health inspection on May 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
Regency at Northpointe
At Regency at Northpointe, building genuine relationships with residents is the top priority. The location right by the tranquil Spokane River only adds to the peaceful and calming environment that can aid in recovery. Offering a wide range of services, including skilled nursing, rehabilitation therapy, long-term care, and respite care, Regency at Northpointe is committed to providing the highest level of care to each resident.
The home’s beautifully landscaped grounds, inviting main living room, and private and semi-private suites provide the perfect backdrop for residents to connect and forge meaningful relationships. And when it comes to activities, Regency at Northpointe doesn’t disappoint. From group outings to creative classes, there’s always something fun and engaging for residents to enjoy. And with a full-service salon and barbershop on-site, residents can feel their best and look their best as well.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74%
Residents per day (avg)
93
Occupancy rate
74%
Residents per day (avg)
93
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
45% of new residents, often for short stays.
Typical stay
1 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Home revenue
$18.9M
Profit
$353.4K
Privately-owned community
Home revenue
$18,947,648.00
Profit
$353,385.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.6M
Health Inspection History
Inspections
Total health citations
15
Washington average 48.9
Citations per inspection
3.75
Washington average 6.92
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 15 citations resulted from standard inspections; and 2 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Washington averageWashington average: 0.3
Serious Health citations
1
1
41% better than Washington averageWashington average: 1.7
0 critical citations
1 serious citation
14 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 09, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 27, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 27, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 27, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 27, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 27, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 27, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Spokane The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Regency at Northpointe
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane (Shiloh Hills)
120
74.0%
+2%
3.83
-9%
0
15
1
93
-
37
Dunfield, Tod
$18,7M
$7,7M
41.1%
505369
Columbia Landing of Spokane
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Spokane (Moran Prairie)
150
-
-
-
-
0
0
0
-
-
35
-
-
-
-
-
Comstock Place Adult Family Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Spokane (Comstock)
-
-
-
-
-
0
0
0
-
A+
25
-
-
-
-
-
Cornerstone Court
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane
40
-
-
-
-
0
0
0
-
-
51
-
-
-
-
-
Lena‘s Gentle Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane (Hillyard)
-
-
-
-
-
0
0
0
-
-
23
-
-
-
-
-
Places of interest near Regency at Northpointe
6.2 miles from city center — 0.38 miles to nearest hospital (Avalon Care Center at Northpointe)
1224 E Westview Ct, Spokane, WA 99218
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
163
Employees
148
Contractors
15
Staff to resident ratio
2.01:1
9% better than Washington averageWashington average ratio: 1.85:1
Avg staff/day
74
Average shift
7.6 hours
6% worse than Washington averageWashington average: 8.1 hours
Total staff hours (quarter)
51,296
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
75
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.9%
3,527 contractor hours this quarter
Qualified Activities Professional: 13
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 75 | 0 | 75 | 25,085 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 18 | 0 | 18 | 6,136 | 91 | 100% | 8.7 |
| Registered Nurse | 14 | 0 | 14 | 4,518 | 91 | 100% | 7.7 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,801 | 71 | 78% | 8.4 |
| Qualified Activities Professional | 0 | 13 | 13 | 3,462 | 91 | 100% | 8.1 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 1,546 | 78 | 86% | 7.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 968 | 68 | 75% | 7.3 |
| Physical Therapy Aide | 2 | 0 | 2 | 863 | 68 | 75% | 6.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 692 | 90 | 99% | 4.7 |
| Speech Language Pathologist | 4 | 0 | 4 | 535 | 65 | 71% | 5.9 |
| Dietitian | 1 | 0 | 1 | 527 | 71 | 78% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 513 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 492 | 62 | 68% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 486 | 58 | 64% | 8.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 485 | 46 | 51% | 10.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 403 | 52 | 57% | 7.7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 363 | 56 | 62% | 6.5 |
| Qualified Social Worker | 2 | 0 | 2 | 241 | 54 | 59% | 4.5 |
| Medication Aide/Technician | 1 | 0 | 1 | 104 | 13 | 14% | 8 |
| Medical Director | 0 | 1 | 1 | 47 | 22 | 24% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 6 |
| RN Director of Nursing | 1 | 0 | 1 | 14 | 2 | 2% | 7 |
75 Certified Nursing Assistant
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
14 Registered Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
78%
13 Qualified Activities Professional
% of Days
100%
8 Respiratory Therapy Technician
% of Days
86%
4 Physical Therapy Assistant
% of Days
75%
2 Physical Therapy Aide
% of Days
75%
3 Other Dietary Services Staff
% of Days
99%
4 Speech Language Pathologist
% of Days
71%
1 Dietitian
% of Days
78%
1 Dental Services Staff
% of Days
70%
1 Administrator
% of Days
68%
1 Nurse Practitioner
% of Days
64%
1 Mental Health Service Worker
% of Days
51%
1 Occupational Therapy Aide
% of Days
57%
1 Therapeutic Recreation Specialist
% of Days
62%
2 Qualified Social Worker
% of Days
59%
1 Medication Aide/Technician
% of Days
14%
1 Medical Director
% of Days
24%
1 Occupational Therapy Assistant
% of Days
3%
1 RN Director of Nursing
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
81 residents
Residents by payment source
Medicare
8 residents (9.9%)
Medicaid
55 residents (67.9%)
Private pay or other
18 residents (22.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.7
66% worse than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.5
41% worse than Washington averageWashington average: 20.9
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
Percent of long-stay residents whose need for help with daily activities has increased
23.5%
43% worse than Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
48.6%
Percent of long-stay residents whose ability to move independently worsened
48.6%
123% worse than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
33% better than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
37% worse than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
5% worse than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
7% better than Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.5%
Percent of long-stay residents who lose too much weight
2.5%
57% better than Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.6%
Percent of long-stay residents who received an antipsychotic medication
3.6%
75% better than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.09
Number of hospitalizations per 1,000 long-stay resident days.
1.09
21% better than Washington averageWashington average: 1.38
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.62
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.62
59% better than Washington averageWashington average: 1.51
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
5% better than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
72% better than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
11% better than Washington averageWashington average: 82.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.0%
45% better than Washington averageWashington average: 19.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.1%
39% better than Washington averageWashington average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
29% better than Washington averageWashington average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
59.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
59.7%
11% better than Washington averageWashington average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.2%
Rate of successful return to home or community from a skilled nursing facility.
55.2%
9% better than Washington averageWashington average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Regency at Northpointe based on CMS SNF Cost Reports.
Occupancy Rate
74.0%
↑ 8.0pp vs 2022
Net Income
$353,385
↑ ~$1.3M vs 2022
Total Payroll
$9,748,923
↑ ~$955K vs 2022
Profit Margin
1.9%
↑ 8.5pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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