Total health inspections
9
Michigan average 6.5
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Regency at Waterford
Nursing Home · Pontiac, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regency at Waterford
Nursing Home · Pontiac, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regency at Waterford accepts Medicare and private pay.
Regency at Waterford is a nursing home in Waterford Township, MI, offering long-term care and rehabilitation. Dedicated to older adults’ comfort and healing, the community continuously promotes a home-like environment. Exceptional services, including well-balanced meals, 24-hour care, and transportation, are also provided to improve residents’ living experiences. Focusing on residents’ holistic wellness, the community develops individualized care plans tailored to their unique needs and habits.
Happy hours, outside activities, and annual prom night foster interactions and encourage residents to live actively. A library, a salon, and two courtyards are among the state-of-the-art amenities dedicated to residents’ relaxation. Situated near major roads, fast-food chains, shops, and public transportation in Waterford Township, the community provides residents with quick access to necessities and leisure. This nursing home ensures older adults are well-cared for with its high standards of care, making it one of the best options for senior living in Michigan.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 27th out of 94 homes in Michigan.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 27th out of 94 homes in Michigan.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 18m per day
Rank #27 / 94Nurse hours — state benchmarkedThis home is ranked 27th out of 94 homes in Michigan.Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 94 Michigan SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Michigan avg
+0%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 41m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
61.9%
Rank #64 / 96Occupancy rate — state benchmarkedThis home is ranked 64th out of 96 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its statewide rank out of 96. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
96 days
Occupancy rate
61.9%
Rank #64 / 96Occupancy rate — state benchmarkedThis home is ranked 64th out of 96 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its statewide rank out of 96. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
96 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
88% of new residents, often for short stays.
Typical stay
3 - 4 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$33.0M
Operating loss
-$897.2K
Privately-owned community
Operated by a business corporation.
Home revenue
$33.0M Rank #5 / 95Revenue — state benchmarkedThis home is ranked 5th out of 95 homes in Michigan.Shows this facility's annual revenue compared to the Michigan SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$897.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #22 / 95Payroll — state benchmarkedThis home is ranked 22nd out of 95 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$11.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #22 / 95Payroll — state benchmarkedThis home is ranked 22nd out of 95 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$33.9M
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Social and Recreational Activities
Exercise Programs
On-site Medical Care and Health Services
Rehabilitative Support
Types of Care at Regency at Waterford
Nursing Home
Health Inspection History
Inspections
Total health citations
69
Rank #93 / 96Health citations — state benchmarkedThis home is ranked 93rd out of 96 homes in Michigan.Shows this facility's total health deficiency citations benchmarked to the Michigan state average, with a ranking across all 96 MI SNFs. Lower citation counts earn a better rank.
Michigan average 33.5
Citations per inspection
7.67
Rank #85 / 96Citations per inspection — state benchmarkedThis home is ranked 85th out of 96 homes in Michigan.Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 96 SNFs with citation data. Lower is better.
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 69 citations resulted from standard inspections; 21 of 69 resulted from complaint investigations; and 9 of 69 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
233% worse than Michigan averageMichigan average: 0.3
Serious Health citations
2
2
5% worse than Michigan averageMichigan average: 1.9
1 critical citation
2 serious citations
65 moderate citations
1 minor citation
Citations history (last 3 years)
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 10, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 10, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 22, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 22, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 22, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
May 22, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 22, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 22, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Michigan
Regency at Waterford is located in Waterford Township, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Places of interest near Regency at Waterford
3.9 miles from city center
Estimated distance in miles from Waterford Township's city center to Regency at Waterford's address, calculated via Google Maps.
Calculate Travel Distance to Regency at Waterford
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
189
Employees
159
Contractors
30
Staff to resident ratio
1.58:1
10% worse than Michigan averageMichigan average ratio: 1.75:1
Avg staff/day
77
Average shift
8.2 hours
0% compared with Michigan averageMichigan average: 7.9 hours
Total staff hours (quarter)
57,204
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
46
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
74
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.6%
6,054 contractor hours this quarter
Respiratory Therapy Technician: 9
Clinical Nurse Specialist: 5
Physical Therapy Assistant: 5
Speech Language Pathologist: 3
Occupational Therapy Aide: 2
Physical Therapy Aide: 2
Occupational Therapy Assistant: 2
Qualified Social Worker: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 74 | 0 | 74 | 25,015 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 46 | 0 | 46 | 13,079 | 91 | 100% | 9.7 |
| Registered Nurse | 11 | 0 | 11 | 4,046 | 91 | 100% | 9.4 |
| Clinical Nurse Specialist | 7 | 5 | 12 | 3,574 | 77 | 85% | 8 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,785 | 78 | 86% | 7.5 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,516 | 90 | 99% | 7.5 |
| Dental Services Staff | 3 | 0 | 3 | 1,348 | 71 | 78% | 7.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,204 | 80 | 88% | 7.8 |
| Occupational Therapy Aide | 3 | 2 | 5 | 1,168 | 63 | 69% | 8.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 932 | 65 | 71% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 834 | 68 | 75% | 7 |
| Qualified Activities Professional | 2 | 0 | 2 | 672 | 83 | 91% | 7.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 263 | 67 | 74% | 3.9 |
| RN Director of Nursing | 2 | 0 | 2 | 190 | 24 | 26% | 7.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 59 | 34 | 37% | 1.7 |
| Medical Director | 0 | 1 | 1 | 39 | 10 | 11% | 3.9 |
74 Certified Nursing Assistant
% of Days
100%
46 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
100%
12 Clinical Nurse Specialist
% of Days
85%
9 Respiratory Therapy Technician
% of Days
86%
8 Other Dietary Services Staff
% of Days
99%
3 Dental Services Staff
% of Days
78%
5 Physical Therapy Assistant
% of Days
88%
5 Occupational Therapy Aide
% of Days
69%
2 Physical Therapy Aide
% of Days
71%
3 Speech Language Pathologist
% of Days
75%
2 Qualified Activities Professional
% of Days
91%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
69%
1 Dietitian
% of Days
63%
1 Qualified Social Worker
% of Days
74%
2 RN Director of Nursing
% of Days
26%
2 Occupational Therapy Assistant
% of Days
37%
1 Medical Director
% of Days
11%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
120
Medicare
8
6.7% of residents
Medicaid
81
67.5% of residents
Private pay or other
31
25.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.5
48% worse than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.9
47% worse than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
12% worse than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.1%
Percent of long-stay residents whose ability to move independently worsened
35.1%
129% worse than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
7% worse than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
34% better than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.6%
Percent of long-stay high risk residents with pressure ulcers
7.6%
31% worse than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
7.0%
Percent of long-stay residents with a urinary tract infection
7.0%
313% worse than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
36% better than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
48% better than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.1%
Percent of long-stay residents who received an antipsychotic medication
11.1%
26% better than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
In line with Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Michigan averageMichigan average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
6% worse than Michigan averageMichigan average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
102% worse than Michigan averageMichigan average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.7%
11% worse than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$22K
71% lower than Michigan averageMichigan average: $76K
Number of fines
1
51% fewer fines than Michigan averageMichigan average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Michigan averageMichigan average: 0.8
Fines amount comparison
Fines amount comparison
This facility
$22K
Michigan average
$76K
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Home around Pontiac
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Filter by care type
| Regency at Waterford |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Waterford Township | 200 | 61.9% | -18% | 4.30 | -42% | 0% | 1 | 69 | 7.7 | 3 | 121 | 21 | Claire Collier | $33.0M | $8.6M | 26.1% | 235260 | ||||
| The Orchards at Canterbury-on-the-Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Waterford Township | 128 | 77.9% | +3% | 3.97 | -66% | -8% | 3 | 78 | 5.6 | 6 | 112 | 22 | Leigh Mcleod | $28.7M | $10.0M | 34.8% | 235555 |
Financial Trends
Historical financial and operational data for Regency at Waterford based on CMS SNF Cost Reports.
Occupancy Rate
61.9%
↓ 20.6pp vs 2022
Net Income
-$897.2K
↑ ~$4.7K vs 2022
Total Payroll
$11.8M
↑ ~$1.7M vs 2022
Profit Margin
-2.8%
↑ 0.2pp vs 2022
Guides for Better Senior Living
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Frequently Asked Questions about Regency at Waterford
Is Regency at Waterford in a walkable area?
Regency at Waterford has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Regency at Waterford?
Regency at Waterford's occupancy is 61.9%.
What is the address of Regency at Waterford?
Regency at Waterford is located at 1901 Telegraph Rd, Waterford Township, MI 48328.
What is the phone number of Regency at Waterford?
(248) 836-1000 will put you in contact with the team at Regency at Waterford.
Is Regency at Waterford Medicare or Medicaid certified?
Yes — Regency at Waterford is a CMS-certified provider of Medicare and Medicaid.
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