Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (70% of admissions), and a typical Medicaid stay runs around 3 - 4 months.
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Regency at Waterford is a nursing home in Waterford Township, Michigan, offering nursing care, skilled nursing, hospice care, palliative care, and respite care. Nursing care and skilled nursing include licensed nursing care on site around the clock, while hospice care addresses end of life needs and palliative care focuses on comfort and symptom relief during serious illness.
Respite care provides a short term stay and may suit a family whose usual caregiver needs time away. The community has 150 beds, with private rooms for one resident and semi private rooms shared by two residents.
Total nurse staffing is 4 hours and 26 minutes per resident per day, representing the daily nursing time allocated to each resident. Payment options include Medicare, Medicaid, and private pay: Medicare can apply to covered skilled care, Medicaid may help eligible residents whose resources do not cover a long stay, and private pay allows a family to pay directly.
Ciena Healthcare operates Regency at Waterford.
Standout metric: Physical therapist is +99% above Michigan average
2 of 6 metrics below Michigan average
90.2% of staff hours were worked by the facility's own employees
Michigan average: 91.4% · Contractors this quarter: Clinical Nurse Specialist (8), Respiratory Therapy Technician (7), Physical Therapy Assistant (4), Physical Therapy Aide (3), Speech Language Pathologist (3), Qualified Social Worker (2), Occupational Therapy Assistant (2), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Medium-capacity home · Offers a balance of services and community atmosphere.
Based on residents per day and 150 beds.
Source: CMS Provider Information, average daily residents
9 points below the Michigan average for CMS-certified facilities (84/100)
Category breakdown
225 severity-weighted points (61 deficiencies) · 3× higher than the typical CMS-certified MI facility (median: 78)
No fines on record · 0 enforcement actions
30 days to fix issues · slower than the typical CMS-certified MI facility (median: 28)
Latest inspection: May 27, 2026 · 1 citation (Quality of Care, serious), corrected
Most cited category: Quality of Life & Care, 20 of 61 citations · 10 categories in total
Showing the 50 most recent of 61 citations.
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
48 of 61 citations resulted from standard inspections; and 13 of 61 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
How residents at this home fare on health outcomes and preventive care, compared with the Michigan average.
11 long-stay measures: 5 better, 4 worse, 2 near MI average
3 short-stay measures: 1 worse, 2 near MI average
People who live at the home · 11 measures
Rehab and recovery after a hospital stay · 3 measures
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
12% of new residents, usually for short-term rehab.
18% of new residents, often for short stays.
70% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Regency at Waterford’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 124 Michigan nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, but less than last year
−9.1% operating margin
+0.8 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($1.7M) trims the net loss to −$0.1M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Payroll in line with Michigan homes
55.3% payroll share of revenue
MI average 55.9%Rank #44 / 124Payroll % of net patient revenue — State benchmarked This nursing home is ranked 44th out of 124 nursing homes we track in Michigan for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.1M while revenue fell $0.4M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Michigan homes.
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MI median | Compared with MI homesRank in MI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $18.9M | −$0.4M | Trend 20172024 | MI median $12.5M | Rank in MI Rank #26 / 124Net patient revenue — State benchmarked This nursing home is ranked 26th out of 124 nursing homes we track in Michigan for net patient revenue. Shows this facility's net patient revenue compared to the Michigan average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 80% of homes | Above MI median Higher net patient revenue than 80% of MI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $20.6M | −$0.6M | Trend 20172024 | MI median — | Rank in MI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.7M | +$0.2M | Trend 20172024 | MI median — | Rank in MI Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −9.1% | +0.8 pts | Trend 20172024 | MI median — | Rank in MI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $1.7M | — | Trend — | MI median — | Rank in MI Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.1M | +$0.8M | Trend — | MI median — | Rank in MI Not ranked | Loss The bottom line is below zero even after other income. |
Staff spending in line with Michigan homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MI median | Compared with MI homesRank in MI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $10.5M | +$0.1M | Trend 20172024 | MI median $6.7M | Rank in MI Rank #27 / 124Payroll costs — State benchmarked This nursing home is ranked 27th out of 124 nursing homes we track in Michigan for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Michigan average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 79% of homes | Above MI median Higher payroll than 79% of MI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 55.3% | +2.0 pts | Trend 20172024 | MI median 52.7% | Rank in MI Rank #44 / 124Payroll % of net patient revenue — State benchmarked This nursing home is ranked 44th out of 124 nursing homes we track in Michigan for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 65% of homes | Near MI average The MI average is 55.9% of revenue. Within 3 points of it reads as near the average. |
USD, millions
Net patient revenue Operating expenses Net patient income
% of net patient revenue
Payroll share Operating margin MI payroll average
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $16.8M | $17.1M | $17.6M | $16.5M | $15.0M | $17.1M | $19.3M | $18.9M |
| Operating expenses | $17.0M | $17.9M | $18.0M | $18.6M | $17.4M | $19.4M | $21.2M | $20.6M |
| Net patient income | −$0.2M | −$0.8M | −$0.4M | −$2.2M | −$2.4M | −$2.4M | −$1.9M | −$1.7M |
| Operating margin | −1.4% | −4.9% | −2.5% | −13.1% | −16.2% | −13.8% | −9.9% | −9.1% |
| Net income | −$0.0M | −$0.8M | −$0.5M | −$0.5M | −$1.2M | −$0.9M | −$0.9M | −$0.1M |
| Payroll costs | $7.7M | $8.3M | $8.2M | $7.4M | $6.0M | $8.2M | $10.3M | $10.5M |
| Payroll share of revenue | 45.7% | 48.7% | 46.7% | 44.8% | 40.1% | 48.1% | 53.3% | 55.3% |
| Beds | 150 | 150 | 150 | 203 | 150 | 150 | 200 | 200 |
| Gross revenue | $22.7M | $25.8M | $27.8M | $31.0M | $28.0M | $30.3M | $32.0M | $30.2M |
| Salaries | $6.4M | $6.9M | $6.8M | $6.2M | $4.9M | $6.8M | $8.6M | $8.9M |
| Wage-related costs | $1.3M | $1.4M | $1.4M | $1.2M | $1.1M | $1.4M | $1.7M | $1.5M |
| Contract labor | — | — | — | $0.5M | $3.0M | $1.9M | $1.5M | $0.5M |
| Other operating costs | $9.4M | $9.6M | $9.8M | $11.2M | $11.4M | $11.2M | $10.9M | $10.2M |
| Net patient revenue per day | $348 | $345 | $357 | $362 | $370 | $378 | $428 | $408 |
| Cost per day | $353 | $362 | $366 | $409 | $430 | $430 | $471 | $445 |
| Average length of stay | 65.8 days | 167.5 days | 191.3 days | 83.4 days | 106.9 days | 96.1 days | 96.3 days | 92.6 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (70% of admissions), and a typical Medicaid stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.9 miles from city center
Estimated distance in miles from Waterford Township's city center to Regency at Waterford's address, calculated via Google Maps.
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Regency at Waterford is located in Waterford Township, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Regency at Waterford has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
Regency at Waterford's occupancy is 81.2%.
No, Regency at Waterford has a no-pet policy.
Regency at Waterford is registered as a for-profit.
Regency at Waterford received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Regency at Waterford has 150 beds.
Regency at Waterford offers Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing.
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