Inspection Reports for Regents Point
19191 Harvard Ave, Irvine, CA 92612, CA, 92612
Back to Facility ProfileInspection Report Summary
Most inspections at this facility found no deficiencies, with several complaint investigations determined to be unsubstantiated. The most recent report from October 23, 2025, was clean, with no violations related to a resident fall. Earlier reports showed some deficiencies, notably a July 10, 2025 complaint investigation that substantiated over 148 missed medication administrations and failure to notify the responsible party, as well as a January 15, 2025 annual inspection citing hot water temperature issues and missed medications for one resident. No fines, enforcement actions, or license suspensions were listed in the available reports. The facility appears to have improved since the mid-2025 medication issues, with recent inspections showing compliance and no new deficiencies.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
80% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
70% occupied
Based on a October 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 280
Capacity: 399
Deficiencies: 0
Date: Oct 23, 2025
Visit Reason
The visit was an unannounced case management inspection to follow up on an incident report received regarding a resident fall on 2025-10-03.
Complaint Details
The visit was triggered by a complaint incident report of a resident fall resulting in a knee fracture. The complaint was investigated and found no violations or hazards contributing to the fall.
Findings
The Licensing Program Analyst observed that the floor where the resident fell was flat and free of hazards. Video footage showed the resident tripped on their own feet. The resident was recovering and receiving physical therapy. No health or safety concerns were observed and no citations were issued.
Report Facts
Incident date: Oct 3, 2025
Report received date: Oct 8, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ashley Croslin | Facility Administrator | Met with Licensing Program Analyst during inspection and exit interview |
| Celine Rodriguez | Licensing Program Analyst | Conducted the unannounced case management visit |
| Melinda M Forney | Administrator/Director | Named as facility administrator/director in report header |
Inspection Report
Complaint Investigation
Census: 44
Capacity: 399
Deficiencies: 2
Date: Jul 10, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on May 27, 2025, alleging that staff did not give resident medication as prescribed and did not keep the resident's authorized person informed about the resident's care.
Complaint Details
The complaint was substantiated. It was found that Resident 1 missed medication administration on more than 148 occasions and the responsible person was not properly informed about missed medications. The preponderance of evidence standard was met based on staff interviews and record reviews.
Findings
The investigation substantiated the allegations that Resident 1 missed medication administration on more than 148 instances and that the facility did not inform the responsible person when medication was not provided. Staff interviews and record reviews confirmed multiple missed medication doses and lack of notification to the responsible party.
Deficiencies (2)
Facility did not give medication according to the physician's directions.
Facility did not inform the responsible person for medication not administered to Resident 1.
Report Facts
Missed medication instances: 148
Facility capacity: 399
Resident census: 44
Plan of Correction due date: Jul 24, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Fred Arias | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Alisa Ortiz | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Complaint Investigation
Capacity: 399
Deficiencies: 0
Date: Jun 5, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2024-03-26 alleging multiple issues including resident falls due to lack of care, failure to obtain timely medical attention, double billing, and staff discouraging incident reporting.
Complaint Details
The complaint involved allegations that residents sustained multiple falls due to lack of care and supervision, failure to obtain timely medical attention for residents in distress, double billing of residents, and staff discouraging reporting of incidents. All allegations were found unsubstantiated based on record reviews and interviews.
Findings
The investigation found all allegations to be unsubstantiated. Records and interviews indicated appropriate staffing, timely medical care, no evidence of double billing, and that staff were reporting incidents as required.
Report Facts
Total licensed capacity: 399
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Mikkelson | Licensing Program Analyst | Conducted the complaint investigation and delivered final findings |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Melinda Forney | Administrator | Facility Administrator met during the investigation |
Inspection Report
Capacity: 399
Deficiencies: 0
Date: May 27, 2025
Visit Reason
An informal conference was conducted to discuss concerns regarding the facility policy and procedures.
Findings
The meeting resulted in agreements for the facility to provide updated policies on calling 911 by June 6, 2025, and an updated Plan of Operation by July 1, 2025. An exit interview was conducted and a copy of the report was provided.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Forney | Executive Director | Met with during the inspection and involved in the informal conference. |
| Sheila Santos | Licensing Program Manager | Present during the meeting and named as Licensing Program Manager. |
| Marina Stanic | Regional Manager | Present during the informal conference. |
| Brandon Lopez | Licensing Program Analyst | Present during the informal conference. |
| Ashley Croslin | Director of Wellness Programs | Present during the informal conference. |
| Melissa Goldman | Nurse Supervisor Residential Living | Present during the informal conference. |
| Sheila Weathers | Nurse Supervisor Assisted Living and Memory Support | Present during the informal conference. |
Inspection Report
Annual Inspection
Census: 318
Capacity: 399
Deficiencies: 2
Date: Jan 15, 2025
Visit Reason
Licensing Program Analysts conducted an unannounced required annual inspection of the Regents Point facility to assess compliance with regulations.
Findings
The facility was generally compliant with regulatory requirements, including safety equipment and food supply standards. However, deficiencies were cited related to hot water temperature exceeding the allowed maximum in seven of eight resident bathrooms and a resident missing six out of thirty-three prescribed medications.
Deficiencies (2)
Hot water temperature in seven out of eight resident bathrooms exceeded the maximum allowed temperature of 120 degrees Fahrenheit, posing a potential safety risk.
Resident one (R1) was missing six out of thirty-three prescribed medications, posing an immediate health, safety, and personal rights risk.
Report Facts
Hot water temperature measurements: 7
Prescribed medications missing: 6
Total prescribed medications for R1: 33
Census: 318
Total capacity: 399
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Forney | Executive Director | Met with Licensing Program Analysts during inspection and named in report |
| Joseph Alejandre | Licensing Program Analyst | Conducted inspection and authored report |
| Nancy Guillen | Licensing Program Analyst | Conducted inspection |
| Sheila Santos | Licensing Program Manager | Supervisor named in report |
Inspection Report
Complaint Investigation
Census: 296
Capacity: 399
Deficiencies: 0
Date: Feb 26, 2024
Visit Reason
The visit was an unannounced complaint investigation triggered by a complaint received on 2020-12-01 regarding allegations that a resident developed pressure injuries due to neglect and sustained an injury due to an unwitnessed fall.
Complaint Details
The complaint involved allegations that a resident developed pressure injuries due to neglect and sustained an injury due to an unwitnessed fall. The investigation was unsubstantiated, meaning there was insufficient evidence to prove the allegations.
Findings
The investigation found that based on medical records and staff interviews, the allegations were unsubstantiated as there was not a preponderance of evidence to prove the alleged violations occurred. No deficiencies were cited.
Report Facts
Capacity: 399
Census: 296
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Andrea Mendivil | Licensing Program Analyst | Conducted the complaint investigation and unannounced visit |
| Sheila Weathers | Nurse Manager | Met with Licensing Program Analyst during the investigation |
| Alisa Ortiz | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 301
Capacity: 399
Deficiencies: 0
Date: Feb 23, 2024
Visit Reason
Licensing Program Analyst Claudia Gutierrez made an unannounced visit to conduct a Required/Annual Inspection of the Regents Point facility.
Findings
The inspection found the facility to be in compliance with all applicable regulations, with no deficiencies cited. Observations included operable delayed egress, proper furnishings, safe water temperatures, secured medication rooms, and adequate emergency preparedness.
Report Facts
Residents in memory care: 7
Residents in assisted living: 36
Residents in independent living: 258
Water temperature range (F): 107.6-120.7
Fire extinguisher service date: Aug 3, 2023
Resident files reviewed: 15
Staff interviewed: 5
Residents interviewed: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Forney | Executive Director | Met with Licensing Program Analyst during inspection |
| Ashely Croslin | Director of Wellness | Met with Licensing Program Analyst during inspection |
| Melissa Goldman | Nurse Manager | Conducted tour of independent living |
| Reyna Medina | Health Service Coordinator | Conducted tour of independent living |
| Sheila Weathers | Nurse Manager | Conducted tour of assisted living and memory care |
Inspection Report
Complaint Investigation
Census: 256
Capacity: 399
Deficiencies: 0
Date: May 10, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations received on 2023-04-06 regarding staffing levels, laundry misplacement, facility cleanliness, medical device sanitation, and infection control compliance.
Complaint Details
The complaint investigation was unannounced and involved 11 interviews with residents and staff. The allegations included lack of staffing, misplacement of laundry, inadequate cleaning and disinfecting, unclean medical devices, and failure to follow infection control requirements. All allegations except laundry misplacement were found to be unsubstantiated or unfounded. The laundry misplacement allegation was unsubstantiated due to lack of sufficient evidence.
Findings
The investigation found that the allegations of lack of staffing, facility cleanliness, medical device sanitation, and infection control noncompliance were unsubstantiated or unfounded based on interviews, observations, and document reviews. The allegation regarding misplacement of resident laundry was deemed unsubstantiated due to insufficient evidence to prove or refute the claim.
Report Facts
Number of interviews conducted: 11
Facility capacity: 399
Facility census: 256
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Celine De Perio | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Ashley Croslin | Health and Wellness Director | Met with Licensing Program Analyst during the investigation and exit interview |
| Melinda M Forney | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 343
Capacity: 399
Deficiencies: 0
Date: Apr 6, 2023
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint alleging that a resident sustained an unwitnessed fall due to lack of supervision while in care.
Complaint Details
The complaint alleged that a resident sustained an unwitnessed fall due to lack of supervision. The investigation included interviews with staff and residents, review of incident reports and medical documents, and observation. All evidence and interviews did not corroborate the allegation, and the complaint was determined to be unfounded.
Findings
After conducting interviews, reviewing records, and touring the facility, the complaint was found to be unfounded as the allegation was false or without reasonable basis. No citations were issued during the visit.
Report Facts
Residents on hospice: 5
Interviews conducted: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Celine De Perio | Licensing Program Analyst | Conducted the complaint investigation visit |
| Ashley Croslin | Health and Wellness Director / Facility Administrator | Met with investigator during visit |
| Sheila Weathers | Nurse Manager | Met with investigator during visit |
Inspection Report
Census: 251
Capacity: 399
Deficiencies: 0
Date: Nov 22, 2022
Visit Reason
Unannounced case management visit to follow up on a report of a resident claiming her jewelry was stolen.
Findings
No deficiencies were noted during the visit and no citations were issued. The resident declined to file a police report after initially claiming jewelry was stolen.
Report Facts
Residents on hospice: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Goldman | Licensed Vocational Nurse/Nurse Manager | Interviewed during the visit and provided information about the resident's jewelry incident |
| Ashley Croslin | Director of Wellness | Reported the incident of the resident claiming jewelry was stolen |
| Celine De Perio | Licensing Program Analyst | Conducted the unannounced case management visit |
Inspection Report
Census: 290
Capacity: 399
Deficiencies: 0
Date: Oct 6, 2022
Visit Reason
An unannounced case management visit was conducted to follow up on an incident report for resident #1 that occurred on 2022-09-29.
Findings
No deficiencies were noted during the visit and no citations were issued. The facility was toured and resident #1's file and room were reviewed, including an interview with the resident.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ashley Croslin | Director of Wellness | Met with during the visit and participated in exit interview. |
| Melissa Goldman | Nurse Manager | Accompanied the Licensing Program Analyst on the facility tour and participated in exit interview. |
| Melinda Forney | Executive Director | Met with during the visit and participated in exit interview. |
Inspection Report
Annual Inspection
Census: 287
Capacity: 399
Deficiencies: 0
Date: Mar 7, 2022
Visit Reason
The visit was an unannounced Required 1 Year inspection to evaluate the facility's compliance with licensing regulations.
Findings
No deficiencies were noted during the visit. The facility appeared clean, sanitary, and well maintained with all required elements in place. Residents appeared happy and well cared for, and COVID-19 mitigation plans were in place and approved.
Report Facts
Residents in memory care unit: 7
Residents in assisted living: 37
Residents in independent living: 243
Non-ambulatory residents: 60
Residents on hospice care: 4
Hospice waiver capacity: 12
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Forney | Executive Director | Met during inspection and holds administrator certificate expiring 07/22/2023 |
| Ashley Croslin | Director of Wellness | Present during inspection and met with Licensing Program Analyst |
| Sheila Weathers | Nurse Manager | Present during inspection |
Inspection Report
Census: 289
Capacity: 399
Deficiencies: 0
Date: Jun 15, 2021
Visit Reason
Unannounced case management visit to follow up on multiple incident reports received by Community Care Licensing (CCL).
Findings
Multiple incidents involving residents were reviewed, including medical emergencies and financial abuse concerns. The Licensing Program Analyst toured the facility and observed visitation areas. No deficiencies were noted during the visit.
Report Facts
Incident report dates: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Forney | Administrator / Executive Director | Met with Licensing Program Analyst during visit |
| Ashley Croslin | Director of Wellness Programs | Met with Licensing Program Analyst during visit |
| Melissa Diaz | Nurse Manager | Present during visit |
| Cindy Fuentes | Nurse Manager | Present during visit |
| Kimberly Lyman | Licensing Program Analyst | Conducted the unannounced case management visit |
| Alisa Ortiz | Licensing Program Manager | Named in report |
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