Inspection Reports for Ridgeview Health Center

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Deficiencies per Year

4 3 2 1 0
2021
2022
2023
2024
2025
Severe High Moderate Low Unclassified

Census Over Time

0 20 40 60 80 Aug '21 Feb '22 Dec '22 Apr '24 Jan '25 Aug '25 Oct '25
Census Capacity
Inspection Report Complaint Investigation Census: 58 Capacity: 68 Deficiencies: 1 Oct 23, 2025
Visit Reason
The visit was conducted in response to a self-reported medication error that occurred on 09/13/2025 involving a resident receiving a discontinued medication.
Findings
The investigation found that the resident did not experience any injuries or adverse reactions. The medication technician failed to verify the order when administering the medication, resulting in a repeat violation. A civil penalty of $250 was assessed and a Plan of Correction was developed.
Complaint Details
The visit was complaint-related due to a self-reported medication error. The complaint was substantiated as a repeat violation with a civil penalty assessed.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Licensee did not assist 1 of 58 residents with medication according to the physician's order, posing a health risk to persons in care.Type B
Report Facts
Civil Penalty: 250 Residents involved: 1 Census: 58 Total Capacity: 68
Employees Mentioned
NameTitleContext
Michelle EnglandAssisted Living DirectorMet during inspection and exit interview.
Jessica MikkolaWellness ManagerMet during inspection and exit interview.
Nacole PattersonLicensing Program AnalystConducted the unannounced case management visit.
Inspection Report Complaint Investigation Census: 40 Capacity: 68 Deficiencies: 1 Aug 15, 2025
Visit Reason
The visit was an unannounced case management inspection conducted in response to a self-reported medication error that occurred on 2025-07-28.
Findings
The investigation found that Resident 1 received two doses of a routine medication due to a communication error between two Medication Technicians. No injuries or adverse reactions occurred. Deficiencies were cited, and a repeat civil penalty of $250 was assessed. A Plan of Correction was developed with the licensee.
Complaint Details
The visit was complaint-related due to a self-reported medication error. The facility's internal investigation revealed a communication error between Medication Technicians. The resident did not experience injury. This was the facility's second medication error within 12 months.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Licensee did not assist 1 of 40 residents (R1) with medication according to the physician's order, posing a health risk to persons in care.Type B
Report Facts
Civil penalty amount: 250 Residents involved: 1 Total residents present: 40 Total licensed capacity: 68
Employees Mentioned
NameTitleContext
Mona KaurExecutive DirectorMet during inspection and named in exit interview
Michelle EnglandAssisted Living DirectorMet during inspection
Nacole PattersonLicensing Program AnalystConducted inspection and signed report
Inspection Report Annual Inspection Census: 60 Capacity: 68 Deficiencies: 0 Jul 8, 2025
Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the Ridgeview Assisted Living Community facility.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in working order.
Report Facts
Hospice waiver beds: 12
Employees Mentioned
NameTitleContext
Mona KaurAdministratorMet with Licensing Program Analyst during inspection and participated in facility tour
Michelle EnglandAssisted Living DirectorParticipated in facility tour during inspection
Nacole PattersonLicensing Program AnalystConducted the unannounced required annual inspection
Inspection Report Census: 60 Capacity: 68 Deficiencies: 1 Jul 8, 2025
Visit Reason
The visit was an unannounced Case Management - Incident inspection conducted in response to two self-reported incidents: a medication error on 04/30/2025 and an accusation of missing money on 06/17/2025.
Findings
The facility confirmed a medication error where a medication was administered twice and retrained the involved Medication Technician. An internal investigation into missing money was inconclusive with no evidence of staff wrongdoing. A wellness check found no health or safety issues. Deficiencies were cited related to medication administration according to physician's orders.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Licensee did not assist 1 of 60 residents (R1) with medication according to the physician's order, posing a health risk to persons in care.Type B
Report Facts
Residents present: 60 Total licensed capacity: 68
Employees Mentioned
NameTitleContext
Mona KaurExecutive DirectorMet with Licensing Program Analyst during inspection and involved in exit interview
Nacole PattersonLicensing Program AnalystConducted the unannounced Case Management Visit
Prabhjot KaurAdministrator/DirectorNamed as facility administrator/director
Inspection Report Census: 54 Capacity: 68 Deficiencies: 0 Jan 17, 2025
Visit Reason
The visit was conducted in response to a request by the Licensee to increase the facility's bedridden capacity.
Findings
The Licensing Program Analyst toured the facility and inspected the rooms pertinent to the request, observing that the rooms matched the approved bedridden clearance granted by the local fire authority. No health or safety issues were observed and no deficiencies were cited during the visit.
Report Facts
Facility capacity: 68 Census: 54
Employees Mentioned
NameTitleContext
Michelle EnglandAssisted Living DirectorMet during the inspection and involved in the exit interview
Nacole PattersonLicensing Program AnalystConducted the unannounced Case Management Visit
Inspection Report Annual Inspection Census: 54 Capacity: 68 Deficiencies: 0 May 13, 2024
Visit Reason
An unannounced required annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and records were in order and properly maintained.
Report Facts
Capacity: 68 Census: 54
Employees Mentioned
NameTitleContext
Prabhjot KaurAdministratorMet with Licensing Program Analyst during inspection and named in report
Nacole PattersonLicensing Program AnalystConducted the inspection
Jennifer LottLicensing Program ManagerNamed as Licensing Program Manager in report
Inspection Report Complaint Investigation Census: 54 Capacity: 68 Deficiencies: 1 May 13, 2024
Visit Reason
The visit was an unannounced Case Management visit in response to a self-reported incident involving a medication error affecting Resident 1.
Findings
The Licensee did not assist one resident with medication according to the physician's order, posing a health risk. Deficiencies were cited per California Code of Regulations, Title 22, and a Plan of Correction was developed.
Complaint Details
Visit was complaint-related due to a self-reported medication error incident involving Resident 1.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Licensee did not assist 1 of 54 residents (R1) with medication according to the physician's order, posing a health risk.Type B
Report Facts
Deficiencies cited: 1 Census: 54 Total Capacity: 68
Employees Mentioned
NameTitleContext
Prabhjot KaurAdministratorMet during inspection and involved in exit interview
Nacole PattersonLicensing Program AnalystConducted the inspection and authored the report
Jennifer LottLicensing Program ManagerSupervisor named in the report
Inspection Report Complaint Investigation Census: 54 Capacity: 68 Deficiencies: 0 Apr 3, 2024
Visit Reason
The visit was conducted in response to three self-reported incidents involving residents who suffered falls.
Findings
The Licensing Program Analysts conducted interviews and wellness checks, identifying no health or safety issues. No deficiencies were cited or observed during this visit.
Complaint Details
The visit was complaint-related due to three self-reported incidents of resident falls. No deficiencies or substantiated issues were found.
Report Facts
Number of self-reported incidents: 3
Employees Mentioned
NameTitleContext
Mona KaurAdministratorMet with Licensing Program Analysts during the visit and involved in exit interview
Nacole PattersonLicensing Program AnalystConducted the unannounced case management visit
Ryan FultonLicensing Program AnalystConducted the unannounced case management visit
Jennifer LottLicensing Program ManagerNamed in report header
Inspection Report Complaint Investigation Census: 63 Capacity: 68 Deficiencies: 0 Mar 23, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that a resident was not treated with dignity.
Findings
The investigation included interviews with staff, residents, and review of records. The allegation was found to be unsubstantiated as the resident could not recall any mistreatment and no evidence of abuse was found. The facility took precautionary measures by removing male staff from the resident's care.
Complaint Details
The complaint alleged that a resident was not treated with dignity. The investigation found no substantiation of the allegation based on interviews and records review.
Report Facts
Capacity: 68 Census: 63 Estimated Days of Completion: 0
Employees Mentioned
NameTitleContext
Rebecca A RuizLicensing Program AnalystConducted the complaint investigation and authored the report
Robert DaynesAdministratorFacility administrator interviewed during the investigation
Lilian EscobarAssisted Living DirectorParticipated in the exit interview
Lizzette TellezLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Census: 61 Capacity: 68 Deficiencies: 0 Mar 13, 2023
Visit Reason
An unannounced Case Management Visit was conducted to observe the physical plant and review the facility's application to increase licensed capacity from 64 to 68 non-ambulatory residents.
Findings
The Licensing Program Analysts conducted a tour of the facility and observed no immediate health or safety issues. No deficiencies were cited, and the facility's floor plan was consistent with the current layout.
Report Facts
Licensed capacity: 68 Current census: 61
Employees Mentioned
NameTitleContext
Robert DaynesAdministratorMet with Licensing Program Analysts during the visit
Kathy DemosCommunity LiaisonMet with Licensing Program Analysts during the visit
Dang NguyenLicensing Program AnalystConducted the unannounced Case Management Visit
Alyssa RamirezLicensing Program AnalystConducted the unannounced Case Management Visit
Inspection Report Census: 40 Capacity: 64 Deficiencies: 0 Dec 28, 2022
Visit Reason
The visit was an unannounced Case Management Visit conducted in response to a self-reported incident occurring around 11/14/2022 involving a staff member and a resident.
Findings
The Licensing Program Analyst conducted interviews and a wellness check, observed residents, and reviewed records. The facility's internal investigation was inconclusive but resulted in the staff member no longer working with the resident. No deficiencies were cited or observed during this visit.
Employees Mentioned
NameTitleContext
Lillian EscobarResident Services DirectorMet with Licensing Program Analyst during the visit and participated in the exit interview.
Kayla HilarioLicensing Program AnalystConducted the unannounced Case Management Visit.
John RanteLicensing Program ManagerNamed in the report as Licensing Program Manager.
Inspection Report Annual Inspection Census: 36 Capacity: 64 Deficiencies: 0 Aug 12, 2022
Visit Reason
An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and other requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures, and no deficiencies were observed during the inspection.
Employees Mentioned
NameTitleContext
Mark JavierDirector of NursingMet during inspection and involved in review of COVID-19 mitigation plan.
Denise L. JohnsonDirector of Staff Development/Infection PreventionistMet during inspection and involved in review of COVID-19 mitigation plan.
Robert DaynesExecutive DirectorGranted entry for inspection and participated in exit interview.
Inspection Report Census: 39 Capacity: 64 Deficiencies: 0 Jul 19, 2022
Visit Reason
An unannounced case management visit was conducted following a self-reported incident involving a resident who was sent to the hospital after an unwitnessed fall.
Findings
No immediate health and safety concerns were noted during the facility tour and health and safety check, and no deficiencies were cited at this time.
Report Facts
Capacity: 64 Census: 39
Employees Mentioned
NameTitleContext
Lillian EscobarAssisted Living DirectorMet with during the inspection and involved in the exit interview
Robert BaynesAdministratorMet with during the inspection and involved in the exit interview
Liliana SilveiraLicensing Program AnalystConducted the unannounced case management visit
Denise PowellLicensing Program ManagerNamed in the report header
Inspection Report Census: 20 Capacity: 64 Deficiencies: 0 Feb 4, 2022
Visit Reason
An unannounced visit was conducted to check on the health and welfare of residents in care, including a health and safety check, staff interviews, and review of resident records.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst toured the facility, interviewed staff, and reviewed records without identifying any issues.
Employees Mentioned
NameTitleContext
Marjorie PacquingLicensed Vocational NurseMet with during the visit and participated in the exit interview.
Inspection Report Original Licensing Census: 11 Capacity: 64 Deficiencies: 0 Nov 30, 2021
Visit Reason
The visit was an unannounced post-licensing inspection to verify compliance with statutes, regulations, and other requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation strategies, with no deficiencies observed during the visit.
Employees Mentioned
NameTitleContext
Robert DaynesAdministratorMet with Licensing Program Analyst during inspection
Liliian EscobarAssisted Living DirectorMet with Licensing Program Analyst during inspection
Natasha PersaudLicensing Program AnalystConducted the inspection
John RanteLicensing Program ManagerNamed in report header
Inspection Report Census: 11 Capacity: 64 Deficiencies: 0 Oct 29, 2021
Visit Reason
The Department conducted an on-site visit to provide technical assistance and to evaluate the facility's disinfection, screening protocols, and use of personal protective equipment during the COVID-19 pandemic.
Findings
No deficiencies were issued during the visit. The Executive Director was interviewed and a walk-through of the facility was conducted, followed by a debriefing.
Employees Mentioned
NameTitleContext
Robert DaynesExecutive DirectorInterviewed and met during the visit
Natasha PersaudLicensing Program AnalystConducted the on-site visit
Sandra BrackmanCounty of San Diego Nurse ContractorConducted the on-site visit
Robert MontillanoCounty of San Diego Nurse ContractorConducted the on-site visit
Inspection Report Original Licensing Capacity: 64 Deficiencies: 0 Aug 3, 2021
Visit Reason
The inspection was a prelicensing visit conducted as part of the initial application process to operate a Residential Care Facility for the Elderly.
Findings
The facility was found to be in compliance with CCR, Title 22 and the Health and Safety Code, with no deficiencies noted. The facility met all physical plant, safety, and operational requirements during the prelicensing inspection.
Report Facts
Licensed capacity: 64 Hospice waiver capacity: 6 Census: 0 Hot water temperature: 108 Administrator Certification Expiration: Aug 1, 2022
Employees Mentioned
NameTitleContext
Robert DaynesAdministratorMet with Licensing Program Analyst during prelicensing inspection.
Meegan KlineExecutive DirectorMet with Licensing Program Analyst during prelicensing inspection.
Lillian EscobarAssisted Living DirectorMet with Licensing Program Analyst during prelicensing inspection.
Natasha PersaudLicensing Program AnalystConducted the prelicensing inspection.
John RanteLicensing Program ManagerNamed as Licensing Program Manager on report.
Inspection Report Original Licensing Capacity: 64 Deficiencies: 0 Jul 23, 2021
Visit Reason
Initial licensing evaluation of Crestview HC LLC facility to assess compliance with regulatory requirements and verify applicant/administrator understanding of Title 22 and related policies.
Findings
The applicant/administrator successfully completed Component II of the licensing process via telephone, demonstrating understanding of facility operation, staff qualifications, program policies, and application requirements. The report confirms completion of pre-licensing inspection and other compliance verifications.
Employees Mentioned
NameTitleContext
Robert DaynesAdministratorApplicant/administrator who participated in licensing evaluation and confirmed understanding of Title 22.
Julia KimLicensing Program ManagerNamed as Licensing Program Manager on the report.
Nicole RouseLicensing Program AnalystNamed as Licensing Program Analyst on the report.

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