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Ridgeview Health Center
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · San Diego, CA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · San Diego, CA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ridgeview Health Center accepts Medicare and private pay.
Overview of Ridgeview Health Center
Ridgeview Health Center is a peaceful sanctuary where residents can receive personalized care, including assisted living, memory care, 24-hour skilled nursing, and rehabilitation. The center is dedicated to providing unfaltering attention to the wellness of its elderly residents, through their distinctive floor plans and emergency response available 24/7. They boast full-time wellness nurses and highly trained caregivers, equipped with advanced medication technologies. They place a great deal of importance on the residents’ independence and personal choices, ensuring that each individual has the freedom to live their life the way they choose. This home also offers a salon and barber, scenic drives, shopping trips, and spiritual wellness options such as bible studies and church services. Residents can enjoy their meals while maintaining their health goals as the center offers options to satisfy their palate while being healthy. They provide a myriad of avenues for residents to enjoy various activities as well, such as Wheel of Fortune, bingo and card games, themed and holiday events, live music performances, craft and ceramics classes, painting workshops, museum visits, and so much more.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs California averages
Rank#34 / 289Nurse hours — State benchmarkedThis nursing home is ranked 34th out of 289 nursing homes we track in California for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 289 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Total nursing care
This nursing home is ranked 34th out of 289 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 5m
20% above state avg
This facilityState avg 4h 13m
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN)RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
2h 3m
+217% State avg: 39m per day · National avg: 41m per day
LPN / LVNLicensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
26m
−64% State avg: 1h 13m per day · National avg: 52m per day
Nurse AideCertified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 35m
Avg State avg: 2h 39m per day · National avg: 2h 21m per day
Weekend Total NursingCombined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 16m
+5% State avg: 4h 5m per day · National avg: 3h 26m per day
Physical TherapistHours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
12m
+142% State avg: 5m per day · National avg: 4m per day
Weekend RNRegistered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
1h 47m
+257% State avg: 30m per day · National avg: 29m per day
1 of 6 metrics below state avg
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.68Rank#254 / 328Bed count — State benchmarkedThis nursing home is ranked 254th out of 328 nursing homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Smaller home
· May offer a more intimate, personalized care environment.
Years of operating
An established community with some operational experience and growing routines. This is the number of years in operation under current management.Rank#147 / 182Years in operation — State benchmarkedThis nursing home is ranked 147th out of 182 nursing homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
5years
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.Rank#338 / 354Walk Score — State benchmarkedThis nursing home is ranked 338th out of 354 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.Rank#174 / 290Occupancy rate — State benchmarkedThis nursing home is ranked 174th out of 290 nursing homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 290. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
85.3%This home usually has limited availability
Similar to the California average: 82.6%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
49days
About this community
License Details
Facility TypeResidential Care Elderly
IssuanceAugust 10, 2021
CountySan Diego
License Number374604426
Ownership & Operating Entity
Ridgeview Health Center is legally operated by Crestview Hc LLC, and administered by Meegan Kline.
Staffing(Specialized Dementia)
Specialized Dementia Live-in Staff
Specialized Dementia Separate Housekeeping Staff
Facility Details(Specialized Dementia)
No Admission Fee
Additional Policies & Features
Pets not allowed
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Moderate citations (Type B) (at CA avg)
3 Better
Metrics better than California average:
• Total citations (67% below)
• Serious citations (Type A) (100% below)
• Citations per inspection (71% below)
Citations Citations are formal regulatory issues recorded during state inspections.
This Facility
CA Average
vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.
4
12.0
This facility has 67% fewer total citations than a typical California nursing home (4 vs. CA avg 12).↓ 67% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
0
3.0
This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% betterRank#1 / 290Serious citations (Type A) — State benchmarkedThis nursing home is ranked 1st out of 290 nursing homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among the 290 nursing homes in the ranking pool.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
4
4.0
This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg
Citations per inspection Average citations per inspection.
0.2
0.7
This facility has 71% fewer citations per inspection than a typical California nursing home (0.2 vs. CA avg 0.7).↓ 71% better
Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.
This Facility
CA Average
vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
19
16.0
This facility has had 19% more total inspections than the California average (19 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 19% more
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.
2
13.0
This facility has had 85% fewer complaint visits than the California average (2 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
14
7.0
This facility has had 100% more other visits than the California average (14 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
3
4.0
This facility has had 25% fewer official inspections than the California average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer
Complaint investigations On-site investigations triggered by complaints filed with California regulators.
2
10.0
This facility has had 80% fewer complaint investigations than the California average (2 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
InspectionsSince 2023 · 3 years of data
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Total health inspections7
California average12.1
Last Health inspection on Nov 2025
Total health citations
20Rank#33 / 290Health citations — State benchmarkedThis nursing home is ranked 33rd out of 290 nursing homes we track in California for health citations. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 290 CA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average49.8
Citations per inspection
2.86Rank#48 / 290Citations per inspection — State benchmarkedThis nursing home is ranked 48th out of 290 nursing homes we track in California for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 290 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average4.75
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 20 citations resulted from standard inspections; and 7 of 20 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than California average
California average: 0.3
Serious health citations
0
100% better than California average
California average: 0.9
0 critical citationsCalifornia average: 0.3
0 serious citationsCalifornia average: 0.9
20 moderate citationsCalifornia average: 47
0 minor citationsCalifornia average: 1.5
Citations history (last 3 years)
Quality of Care moderate citationNov 24, 2025
Corrected
Care Planning moderate citationNov 24, 2025
Corrected
Resident Rights moderate citationNov 24, 2025
Corrected
Quality of Care moderate citationAug 14, 2025
Corrected
Citations history (last 3 years)
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff142
Employees44
Contractors98
Staff to resident ratio7.47 : 1
316% more staff per resident than California average
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
(Data as of Jan 2026)
Total fines amount
$33K Rank#235 / 294Federal fines — State benchmarkedThis nursing home is ranked 235th out of 294 nursing homes we track in California for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the California average among facilities with fines, and where it ranks among 294 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
39% lower than California average
California average: $55K
Number of fines
6
154% more fines than California average
California average: 2.4
Payment DenialsSerious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California average
California average: 0.5
Fines amount comparison
Fines amount comparison
This facility$33K
California average$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
6 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Feb 20, 2024
$5K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 22, 2024
$13K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 8, 2024
$3K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 2, 2024
$3K
Last updated: Jan 2026
Penalty History
6 TOTAL
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Feb 20, 2024
$5K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 22, 2024
$13K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 8, 2024
$3K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Jan 2, 2024
$3K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Dec 11, 2023
$6K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Nov 6, 2023
$3K
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.4.4
34% better than California average
California average: 6.6
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.15.6
38% worse than California average
California average: 11.3
Long-stay resident measures
Above averageCalifornia avg: 4.2CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder15.6%
38% worse than California average
California average: 11.3%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury3.0%
82% worse than California average
California average: 1.7%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers5.8%
16% worse than California average
California average: 5.0%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection0.0%
100% better than California average
California average: 1.2%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms3.2%
52% better than California average
California average: 6.7%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication9.1%
10% better than California average
California average: 10.1%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine100.0%
In line with California average
California average: 98.5%
Short-stay resident measures
AverageCalifornia avg: 3.5CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine98.9%
5% better than California average
California average: 94.0%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication0.0%
100% better than California average
California average: 1.5%
Influenza VaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine97.7%
5% better than California average
California average: 93.2%
Re-hospitalized after SNF stayPercentage of short-stay residents who were re-hospitalized after their nursing home admission.26.4%
14% worse than California average
California average: 23.2%
Emergency department visitsPercentage of short-stay residents who had an outpatient emergency department visit.12.9%
15% worse than California average
California average: 11.2%
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.1.0%
30% worse than California average
California average: 0.8%
Ability to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.28.9%
46% worse than California average
California average: 53.7%
Successful return to home or communityRate of successful return to home or community from a skilled nursing facility.70.9%
40% better than California average
California average: 50.6%
Breakdown by payment type
Medicare
74% of new residents, usually for short-term rehab.
Typical stay23 days
Private pay
26% of new residents, often for short stays.
Typical stay1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents19
Medicare
7
36.8% of residents
Private pay or other
12
63.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Certification details
License Number:555928
Rural vs. Urban:Urban
County:San Diego
Type of Control:For-profit — Operated by a single business entity.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
TYPE OF STAY
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (74% of admissions), and a typical Medicare stay runs around 23 days.
Admissions
61 total
Coverage residents most often arrive under.
Medicare74%
Private pay26%
Discharges
58 total
Coverage residents most often leave under.
Medicare77%
Private pay23%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Places of interest near Ridgeview Health Center
9825 Glen Center Dr, San Diego, CA 92131
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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
$22.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
$15.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
70.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other CA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities