The most recent inspection on March 27, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mix of compliance and cited deficiencies, including issues with Life Safety Code requirements, resident care plans, medication management, and infection control. Complaint investigations were mostly unsubstantiated, though a substantiated complaint in February 2024 cited deficiencies related to fall notification and care plan adherence, and other reports noted medication administration and staff qualification issues. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement in life safety compliance since mid-2024, but care and medication management issues have appeared intermittently over time.
Deficiencies (last 3 years)
Deficiencies (over 3 years)12 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
186% worse than Indiana average
Indiana average: 4.2 deficiencies/year
Deficiencies per year
129630
2023
2024
2025
Census
Latest occupancy rate58% occupied
Based on a March 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
This visit was conducted for the investigation of complaint IN00439332.
Findings
No deficiencies were cited related to the allegations. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.
Complaint Details
Complaint IN00439332 was investigated and found to have no deficiencies related to the allegations.
A Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey conducted on 06/24/24 was performed to verify compliance with fire safety and licensure requirements.
Findings
At this PSR to the Life Safety Code survey, River Pointe Health Campus was found in compliance with Medicare/Medicaid participation requirements, Life Safety from Fire, and the 2012 edition of the NFPA 101 Life Safety Code. The facility was fully sprinklered with a functional fire alarm system.
Report Facts
Facility capacity: 68Census: 49
Inspection Report Life SafetyCensus: 44Capacity: 68Deficiencies: 6Jun 24, 2024
Visit Reason
A Life Safety Code Recertification and State Licensure Survey was conducted by the Indiana Department of Health in accordance with 42 CFR 483.90(a) and NFPA 101, 2012 edition.
Findings
The facility was found not in compliance with Life Safety Code requirements, with deficiencies including a fire door that did not latch, a stairway door with an impediment preventing latching, lack of documentation for sprinkler system inspections, quarterly rather than monthly firefighter recall elevator testing, an incomplete fire safety plan missing smoke barrier locations, and fire drills not held at varied times across all shifts.
Severity Breakdown
SS=E: 3SS=C: 2SS=F: 1
Deficiencies (6)
Description
Severity
Failed to ensure 1 of 4 sets of fire doors latched in the 2 hour fire separation wall between Assisted Living and skilled health care sections.
SS=E
Failed to ensure 1 of 6 stairway enclosure doors was not provided with an impediment to prevent latching.
SS=E
Failed to document sprinkler system inspections for 12 of the past 12 months for the sprinkler system's control valves.
SS=C
Failed to ensure documentation was provided for monthly testing of 2 elevators firefighter recall; tests were only performed quarterly.
SS=E
Failed to provide a complete facility specific written fire safety plan that accurately addresses all life safety systems including smoke barrier locations.
SS=F
Failed to ensure fire drills were held at varied times for 3 of 3 employee shifts during 4 of 4 quarters.
Named in relation to review and education on deficiencies and plans of correction.
Director of Plant Operations
Involved in observations, interviews, and corrective actions related to fire door, stairway door, sprinkler system, elevator testing, and fire safety plan.
Facility Maintenance Support
Participated in observations and interviews regarding fire door, stairway door, sprinkler system, elevator testing, and fire safety plan.
This visit was for a Recertification and State Licensure Survey including a State Residential Licensure Survey conducted on June 7, 10, 11, 12, and 13, 2024.
Findings
The facility was found to have multiple deficiencies including failure to ensure resident dignity, proper medication self-administration orders and care plans, notification of physician for skin conditions, proper use of gait belts, medication storage issues, infection control breaches, incomplete vaccine education documentation, improper medication disposal, and failure to follow enhanced barrier precautions.
Severity Breakdown
SS=D: 6SS=E: 3
Deficiencies (12)
Description
Severity
Failure to ensure dignity was respected for residents during care.
SS=D
Failure to ensure a resident had an order, evaluation, and care plan for self-administration of medication.
SS=D
Failure to notify attending physician of new skin tears and obtain wound care orders.
SS=D
Failure to develop and implement care plans for residents regarding gait belt use and self-administration of medications.
SS=D
Failure to properly label and store drugs and biologicals, including loose pills in medication cart and incomplete refrigerator temperature logs.
SS=E
Failure to follow infection control protocols including glove changes and proper PPE use during Enhanced Barrier Precautions.
SS=D
Failure to provide education prior to influenza immunization for residents.
SS=E
Failure to maintain oxygen equipment in a safe and operational condition.
SS=D
Failure to ensure a resident evaluated as unable to self-administer medications was free of accessible medications in their room.
—
Failure to administer the correct dose of medication during medication administration observation.
—
Failure to properly dispose of medications after being dropped during administration.
—
Failure to isolate a resident to the degree needed to isolate the infecting organism during wound care.
Paper compliance review for the Recertification and State Licensure survey ending on June 13, 2024.
Findings
River Pointe Health Campus was found to be in compliance with 42 CFR part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the paper compliance review to the Recertification and State Licensure Survey.
Paper compliance review for the Investigation of Complaint IN00428144 survey ending on February 27, 2024.
Findings
River Pointe Health Campus was found to be in compliance with 42 CFR part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the paper compliance review for the Investigation of Complaint IN00428144 survey.
Complaint Details
Investigation of Complaint IN00428144; facility found to be in compliance.
This visit was conducted for the investigation of Complaint IN00428144 regarding allegations related to resident falls and care plan adherence.
Findings
The facility failed to notify a resident's representative of a fall in a timely manner and failed to follow the plan of care for transfers for one resident. Nursing personnel were educated on fall notification protocols and adherence to care plans. No adverse effects were noted for the residents involved.
Complaint Details
Complaint IN00428144 was substantiated with federal/state deficiencies cited at F580 and F656 related to fall notification and care plan adherence.
Severity Breakdown
SS=D: 2
Deficiencies (2)
Description
Severity
Failed to notify the resident's representative of a fall until the next day for 1 of 3 residents reviewed (Resident B).
SS=D
Failed to follow the plan of care for transfers; a resident was assisted by one staff instead of two (Resident C).
SS=D
Report Facts
Census: 85Total Capacity: 85Residents reviewed for fall notification: 3Residents reviewed for transfer care plan adherence: 3Audit sample size for fall notification: 3Audit sample size for transfer care plan adherence: 5
This visit was conducted to investigate two complaints, IN00415566 and IN00418346, regarding the facility.
Findings
No deficiencies related to the allegations in complaints IN00415566 and IN00418346 were cited. The facility was found to be in compliance with relevant regulations.
Complaint Details
Complaint IN00415566 and IN00418346 were investigated with no deficiencies found related to the allegations.
Report Facts
Census Bed Type - SNF: 28Census Bed Type - SNF/NF: 20Census Bed Type - Residential: 39Total Census: 87Census Payor Type - Medicare: 14Census Payor Type - Medicaid: 14Census Payor Type - Other: 20Total Census Payor: 48
This visit was conducted for the investigation of Nursing Home Complaint IN00410919, which included the investigation of Residential Complaint IN00410919.
Findings
The facility was found to be in compliance with federal and state requirements regarding the complaint. However, deficiencies were cited related to staff qualifications for insulin administration and lack of physician order for self-administration of medications.
Complaint Details
Complaint IN00410919 was investigated and related state deficiencies were cited at R0117. The facility was found in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the complaint.
Deficiencies (2)
Description
Facility failed to ensure residents received care by qualified staff; QMAs administered insulin without certification for 3 diabetic residents (Residents F, G, H).
Facility failed to ensure a physician order to self-administer medications was obtained for 1 resident (Resident C) with medications left at bedside.
Report Facts
Census: 96Residents with insulin administration deficiency: 3Residents observed for medication self-administration: 5Survey dates: July 5 and 6, 2023
Employees Mentioned
Name
Title
Context
Jordan Shots
Executive Director
Signed the report
LPN 22
Licensed Practical Nurse
Observed leaving medications with Resident C without physician order for self-administration
QMA 2
Uncertified for insulin administration; documented insulin administration
QMA 3
Uncertified for insulin administration; documented insulin administration
QMA 4
Uncertified for insulin administration; documented insulin administration
Paper compliance review for the Investigation of Complaints IN00408526 and IN00408532 survey resulting in an unrelated deficiency ending on May 18, 2023.
Findings
River Pointe Health Campus was found to be in compliance with 42 CFR part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the paper compliance review to the Investigation of Complaint IN00408526 and IN00408532 survey and the unrelated deficiency.
Complaint Details
Investigation of Complaints IN00408526 and IN00408532; facility found in compliance with no deficiencies related to these complaints.
A Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey conducted on 04/04/23 was performed to verify compliance with previous findings.
Findings
The facility was found in compliance with Requirements for Participation in Medicare/Medicaid, Life Safety from Fire, and the 2012 edition of the National Fire Protection Association (NFPA) 101, Life Safety Code. The facility is fully sprinklered with a fire alarm system and had no deficiencies at the time of this survey.
This visit was for the investigation of Nursing Home Complaint IN00408526 and Residential Complaint IN00408532 at River Pointe Health Campus.
Findings
No deficiencies were cited related to the allegations in both complaints. However, an unrelated deficiency was cited regarding misappropriation of narcotic medication for one resident (Resident B).
Complaint Details
Complaint IN00408526 and Complaint IN00408532 were investigated. No deficiencies related to the allegations were cited in either complaint. The narcotic misappropriation issue was unrelated to the complaints.
Severity Breakdown
SS=D: 1
Deficiencies (1)
Description
Severity
Facility failed to ensure a resident was free from misappropriation of their property; narcotics (Norco 7.5/325 mg) were unaccounted for.
SS=D
Report Facts
Census Bed Type - SNF/NF: 50Census Bed Type - Residential: 42Total Census: 92Census Payor Type - Medicare: 15Census Payor Type - Medicaid: 13Census Payor Type - Other: 22Medication quantity lost: 30Dates narcotic counts not completed: 14
Employees Mentioned
Name
Title
Context
Jordan Shots
Executive Director
Signed the report
RN 7
Registered Nurse
Signed for the medication delivery on 4/23/23 and was interviewed regarding missing medication
QMA 5
Qualified Medication Aide
Provided information about narcotic medication administration and documentation practices
Director of Nursing
Director of Nursing
Interviewed regarding the missing narcotic medication and investigation
Lead Pharmacist
Lead Pharmacist
Interviewed about medication delivery and signing procedures
Inspection Report Life SafetyCensus: 53Capacity: 68Deficiencies: 8Apr 4, 2023
Visit Reason
The inspection was conducted as a Life Safety Code Recertification and State Licensure Survey by the Indiana Department of Health in accordance with 42 CFR 483.90(a) and NFPA 101 standards.
Findings
The facility was found not in compliance with several Life Safety Code requirements including exit discharge walking surfaces, self-closing hazardous area doors, fire alarm system testing and maintenance, sprinkler system maintenance, corridor door smoke resistance, smoke barrier integrity, and smoke barrier door latching. Corrective actions and ongoing compliance measures were planned for each deficiency.
Severity Breakdown
SS=E: 7SS=F: 2
Deficiencies (8)
Description
Severity
Failed to maintain the walking surface for 1 of 7 exit discharge areas with level changes creating a tripping hazard.
SS=E
Failed to ensure corridor door to hazardous area (storage room 606) was provided with a self-closing device.
SS=E
Failed to ensure documentation for sensitivity testing of all smoke detectors was complete; some detectors were not tested or documented properly.
SS=F
Failed to maintain fire alarm system in accordance with NFPA 72; smoke detectors hanging from ceiling and some detectors not tested.
SS=F
Failed to ensure sprinkler head escutcheon ring was in place, leaving a gap around sprinkler pipe.
SS=E
Failed to ensure 1 of over 100 corridor doors resisted passage of smoke due to holes in door.
SS=E
Failed to maintain smoke barrier wall integrity; a two inch hole with wires was not properly fire stopped.
SS=E
Failed to ensure 1 of 5 sets of smoke barrier doors closed and latched properly to form a smoke resistant barrier.
SS=E
Report Facts
Certified beds: 68Census: 53Exit discharge areas: 7Hazardous area doors: 10Smoke detectors not tested: 11Sprinkler compartments: 5Smoke barrier doors: 5
Employees Mentioned
Name
Title
Context
Jordan Shots
Executive Director
Signed report and participated in exit conference
Director of Plant Operations
Named in multiple findings related to exit discharge, hazardous area doors, fire alarm system, sprinkler system, corridor doors, smoke barrier walls and doors
This visit was for a Recertification and State Licensure Survey and Investigation of Complaint IN00403738. The visit included a State Residential Licensure Survey.
Findings
The facility was found to have deficiencies related to resident self-administration of medications, reasonable accommodations for call light accessibility, resident privacy during care, comprehensive care planning for residents with respiratory and antibiotic needs, and water temperatures exceeding safe limits in resident rooms. No deficiencies were related to the complaint investigation.
Complaint Details
Complaint IN00403738 was investigated and no deficiencies related to the allegations were cited.
Severity Breakdown
SS=D: 4SS=E: 1
Deficiencies (5)
Description
Severity
Failed to ensure residents self-administering medications were assessed for capability and had appropriate orders, care plans, and assessments.
SS=D
Failed to ensure residents received services with reasonable accommodation of needs, specifically call lights were out of reach for residents.
SS=E
Failed to maintain resident privacy during medication administration and care; privacy curtains and doors were left open and computer screens with resident information were left visible.
SS=D
Failed to develop and implement comprehensive person-centered care plans for residents with respiratory care and antibiotic use needs; care plans and interventions were lacking or not followed.
SS=D
Failed to provide a safe, functional, and comfortable environment by maintaining water temperatures within safe limits; water temperatures in resident rooms exceeded 120 degrees Fahrenheit.
SS=D
Report Facts
Survey dates: March 13, 14, 15, 16, 17, 20, 2023Census Bed Type: 103Resident census: 43Residents observed for self-administration: 3Residents reviewed for activities of daily living: 5Residents observed for medication privacy: 4Resident rooms observed for water temperature: 16Water temperature: 122.3Water temperature: 123.1Water temperature: 123.2
Employees Mentioned
Name
Title
Context
Jordan Shots
Executive Director
Signed report
QMA 9
Qualified Medication Aide
Observed administering medications and noted lack of order for self-administration
QMA 21
Qualified Medication Aide
Observed medication storage and administration practices
Clinical Support 43
Interviewed regarding lack of self-administration assessments
RN 23
Registered Nurse
Interviewed regarding self-administration policies and oxygen flow rate adjustment
LPN 25
Licensed Practical Nurse
Interviewed regarding medication administration and privacy practices
CNA 14
Certified Nurse Aide
Interviewed regarding call light use and resident accommodations
Clinical Support 29
Provided policies and interviewed regarding care plan and environmental compliance
DHS and/or designee
Responsible for audits and ongoing compliance monitoring
Paper compliance review for the Recertification and State Licensure survey ending on March 20, 2023.
Findings
River Pointe Health Campus was found to be in compliance with 42 CFR part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the paper compliance review to the Recertification and State Licensure Survey.
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