Occupancy rate
63%
9% lower than Indiana averageIndiana average: 69%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
River Terrace Health Care Center
River Terrace Health Care Center is a continuing care retirement community located in Bluffton, Indiana. It offers a range of senior living options including independent living, assisted living, memory care, long-term care, and short-term rehabilitation. The community provides a warm and welcoming environment with various activities tailored to residents' abilities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
94
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
62.8%
Residents per day
59
Occupancy rate
62.8%
Residents per day
59
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
14 days
Private pay
38% of new residents, often for short stays.
Typical stay
2 - 3 years
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$7.0M
Surplus of revenue
$284.3K
Governmental community
Operated by county authorities.
Home revenue
$6,991,839.00
Surplus of revenue
$284,294.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.7M
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
9% lower than Indiana averageOccupied beds
59 / 94
Average residents
70 per day
License details
Facility type
Mixed Facility (nursing + Residential Care)
Status
Active
Issuance
February 1, 2025
Additional licensing details
License number:
25-003575-1
CMS Certification Number:
155726
Ownership & operating entity
River Terrace Health Care Center is administrated by MALLORY ZEHR.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
SHANA SCHAIBLE
Care Services
Rehabilitation Services
Memory Care
Independent Living
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(260) 824-8951
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Term Rehabilitation, Long Term Care, Memory Care, Assisted Living, Independent Living
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
11 visits/inspections
Results
5 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:June 20, 2025
Type:Complaint Investigation
11 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
18 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for River Terrace Health Care Center
The most recent inspection on June 20, 2025, was a complaint investigation and found no deficiencies related to the allegations. Earlier inspections showed a pattern of deficiencies primarily involving emergency preparedness, life safety code compliance, and medication documentation. Prior reports cited issues such as failure to conduct required emergency drills and training, incomplete testing and maintenance records for safety equipment, and medication labeling and monitoring errors. Complaint investigations were generally unsubstantiated or found no deficiencies related to the allegations, with one substantiated complaint not resulting in cited deficiencies. The facility’s inspection history shows some improvement in emergency preparedness and life safety compliance in recent follow-up surveys after earlier citations.
Health Inspection History
Inspections
Total health inspections
3
Indiana average 6
Last Health inspection on Jan 2025
Total health citations
4
Citations per inspection
1.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Jan 10, 2025
Corrected
Care Planning moderate citation
Jan 10, 2025
Corrected
Pharmacy moderate citation
Feb 20, 2024
Corrected
Pharmacy moderate citation
Jan 24, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
-
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108
3.6901
-
2
-
-10%+7%+3%
River Terrace Health Care Center
+93%
+17%
-9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46714
148
-
-
62.9%
$6,491,043.00
$2,488,072.00
38.3%
28
4.0268
-
4
-
+93%+17%-9%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
A+
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39
4.1205
-
2
-
+29%+20%+3%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
-
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
-
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
River Terrace Health Care Center
Type of care:
SNF
AL
Community:
IN 46714
Bed Count:
148
CCN:
155726
Occupancy:
62.9%
Home Revenue:
$6,491,043.00
Payroll Costs:
$2,488,072.00
Payroll %:
38.3%
Avg Residents/Day:
28
Overall Rating:
Adj Nurse Hours:
4.0268
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
+93%
+93%
Staffing vs State Avg:
+17%
+17%
Occupancy vs State Avg:
-9%
-9%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%Places of interest near River Terrace Health Care Center
0.0 miles from city center
BLUFFTON, IN 46714
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
120
Total Staff
109
Employees
11
Contractors
13,516
Total Hours (Quarter)
21
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 22 | 7.9 | Yes |
| Licensed Practical Nurse | 6 | 7.3 | No |
| Certified Nursing Assistant | 55 | 7 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
97 staff
7.2hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.8hs shift avg
Therapy Services ⓘ
7 staff
3hs shift avg
Activities & Recreation ⓘ
3 staff
7.2hs shift avg
Social Services ⓘ
2 staff
3.3hs shift avg
Dietary Services ⓘ
4 staff
7.1hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
2.7%
of total hours from contractors
370 contractor hours this quarter
Certified Nursing Assistant: 7
Registered Nurse: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 48 | 7 | 55 | 4,927 | 91 | 100% | 7 |
| Registered Nurse | 18 | 4 | 22 | 2,336 | 91 | 100% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,335 | 91 | 100% | 7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 910 | 63 | 69% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 517 | 64 | 70% | 8.1 |
| Medication Aide/Technician | 13 | 0 | 13 | 506 | 55 | 60% | 6.3 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 500 | 69 | 76% | 7.2 |
| Dietitian | 1 | 0 | 1 | 492 | 66 | 73% | 7.5 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Licensed Practical Nurse | 6 | 0 | 6 | 386 | 42 | 46% | 7.3 |
| Respiratory Therapist | 2 | 0 | 2 | 233 | 65 | 71% | 3.5 |
| RN Director of Nursing | 1 | 0 | 1 | 171 | 24 | 26% | 7.1 |
| Qualified Social Worker | 2 | 0 | 2 | 93 | 28 | 31% | 3.3 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 82 | 27 | 30% | 3 |
| Physical Therapy Assistant | 2 | 0 | 2 | 69 | 33 | 36% | 2.1 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
28 residents
Residents by payment source
Medicare
2 residents (7.1%)
Medicaid
21 residents (75%)
Private pay or other
5 residents (17.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
43% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.2
42% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
40% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
27.3%
Percent of long-stay residents whose ability to move independently worsened
27.3%
91% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
16% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
In line with Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
10% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
7.8%
Percent of long-stay residents with a urinary tract infection
7.8%
545% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
22% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.2%
Percent of long-stay residents who have depressive symptoms
7.2%
70% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.1%
Percent of long-stay residents who received an antipsychotic medication
7.1%
43% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
14% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.3%
17% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for River Terrace Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
62.9%
↑ 2.2pp vs 2022
Net Income
$284,294
↑ ~$1.0M vs 2022
Total Payroll
$3,205,421
↓ ~$587K vs 2022
Profit Margin
4.4%
↑ 17.5pp vs 2022
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