Inspection Reports for Rock Creek at The Park
14552 W Parkwood Dr, Surprise, AZ 85374, United States, AZ, 85374
Back to Facility ProfileInspection Report Summary
The most recent inspection on July 9, 2025, included enforcement action resulting in a $750 fine that has been paid in full. Earlier inspections also involved enforcement actions with fines related to invalid CPR training for an employee and incomplete documentation of resident services, including a repeated deficiency from a prior complaint investigation. The main issues cited involved staff training compliance and record-keeping for resident care. Complaint investigations included a substantiated repeat deficiency concerning documentation, while other complaints were not detailed in the available reports. The facility’s record shows ongoing challenges with training and documentation, with enforcement actions occurring across multiple inspections.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
19% better than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Capacity: 113
Deficiencies: 0
Date: Sep 10, 2025
Visit Reason
An on-site investigation for complaints 00133627, 00135991, and 00143144 was conducted and no deficiencies were found.
Complaint Details
Complaints 00133627, 00135991, and 00143144
Findings
An on-site investigation for complaints 00133627, 00135991, and 00143144 was conducted and no deficiencies were found.
Enforcement Action
Enforcement
Fines: 1
Total: $750.00
Date: Jul 9, 2025
Summary
The facility was fined $750.00 which has been paid in full as of the due date.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $750.00 | Fine associated with enforcement action #00131045 | Paid |
Enforcement Action
Enforcement
Fines: 2
Total: $750.00
Date: Jun 4, 2025
Summary
The facility was found to have an employee with invalid CPR training and a failure by management to document services provided to a resident, resulting in civil fines totaling $750.
Fines & Penalties (2)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Invalid CPR training for one employee as it was online-only and did not include a return demonstration. | — |
| $250.00 | Failure to ensure that services provided to one resident were documented in the resident's medical record. | — |
Inspection Report
Complaint Investigation
Capacity: 113
Deficiencies: 0
Date: May 5, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaint 00129210.
Complaint Details
Complaint 00129210
Findings
No deficiencies were found during the on-site investigation of complaint 00129210.
Inspection Report
Complaint Investigation
Capacity: 113
Deficiencies: 3
Date: Mar 5, 2025
Visit Reason
An on-site compliance inspection and investigation of cases 00106490, 00108314, and 00121195 were conducted with three deficiencies cited related to personnel CPR documentation, service plan documentation, and environmental standards.
Complaint Details
Complaints 00106490, 00108314, and 00121195
Findings
An on-site compliance inspection and investigation of cases 00106490, 00108314, and 00121195 were conducted with three deficiencies cited related to personnel CPR documentation, service plan documentation, and environmental standards.
Deficiencies (3)
R9-10-806.A.10. Personnel — CPR documentation
R9-10-808.C.1.g. Service Plans — documentation of services
R9-10-819.A.11. Environmental Standards — poisonous/toxic materials storage
Inspection Report
Complaint Investigation
Capacity: 113
Deficiencies: 2
Date: Feb 27, 2024
Visit Reason
An on-site investigation of complaint AZ00205563 was conducted and two deficiencies were cited related to documentation of services and food protection.
Complaint Details
Complaint AZ00205563
Findings
An on-site investigation of complaint AZ00205563 was conducted and two deficiencies were cited related to documentation of services and food protection.
Deficiencies (2)
C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record
C. A manager shall ensure that food is protected from potential contamination
Enforcement Action
Enforcement
Fines: 6
Total: $2,500.00
Date: Oct 11, 2023
Summary
The facility was found to have multiple repeat deficiencies from prior inspections, resulting in civil fines totaling $2,500. The licensee agreed to pay the fines and comply with corrective actions.
Fines & Penalties (6)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Two employees' fingerprint clearance cards were not verified, and six employees' references were not checked. | — |
| $250.00 | Two residents' residency agreements and facility policies did not include correct reasons for termination of residency. | — |
| $500.00 | One resident did not have a service plan. | — |
| $500.00 | The facility retained one resident who required directed care services. | — |
| $500.00 | No employee disaster drills were conducted during the past twelve months. | — |
| $250.00 | Five employees did not have documentation of fall prevention and fall recovery training. | — |
Enforcement Action
Enforcement
Fines: 1
Total: $2,500.00
Date: Oct 3, 2023
Summary
The facility was fined $2,500.00 which has been paid in full, completing the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $2,500.00 | Fine related to enforcement action against the facility | Paid |
Inspection Report
Annual Inspection
Capacity: 113
Deficiencies: 4
Date: Sep 20, 2023
Visit Reason
On-site compliance inspection found 18 deficiencies including fall prevention training, governing authority compliance, tuberculosis screening, residency agreements, service plans, disaster preparedness, medication administration, fire inspection, and opioid prescribing documentation.
Findings
On-site compliance inspection found 18 deficiencies including fall prevention training, governing authority compliance, tuberculosis screening, residency agreements, service plans, disaster preparedness, medication administration, fire inspection, and opioid prescribing documentation.
Deficiencies (4)
36-420.01. Health care institutions; fall prevention and fall recovery; training programs
A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411
R9-10-113. Tuberculosis Screening
R9-10-120. Opioid Prescribing and Treatment
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