Facility type
Skilled Care
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Luxury Senior Living Home
Saint John‘s On The Lake
Saint John’s On The Lake, located at 1840 N Prospect Ave in Milwaukee, Wisconsin, is an esteemed senior living community that offers an exceptional retirement experience. Nestled in a prime location, this vibrant community provides breathtaking views of Lake Michigan and convenient access to the city’s amenities. With its elegant architecture and serene surroundings, Saint John’s On The Lake presents a tranquil yet vibrant oasis for its residents. Saint John’s offers the full continuum of care including, independent living, assisted living, memory care, and skilled nursing care.
This community provides spacious apartments with modern amenities. Each residence is thoughtfully designed to provide comfort, style, and a sense of belonging. Residents can indulge in gourmet dining experiences, engaging social activities, and access top-notch amenities such as a fitness center, warm-water pool, and beautifully landscaped gardens. Saint John’s On The Lake is dedicated to fostering an active and fulfilling lifestyle for its residents, ensuring they have every opportunity to pursue their passions, nurture relationships, and embrace their future years with grace and joy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
27
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
72.7%
Residents per day (avg)
21
Occupancy rate
72.7%
Residents per day (avg)
21
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
17 days
Private pay
51% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$4.8M
Operating deficit
-$833.1K
Voluntary non-profit community
Operated by a church.
Home revenue
$4,813,467.00
Operating deficit
$-833,116.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.6M
27-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 92 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Client group served
About this community
License details
Issuance
January 8, 2020
County:
MILWAUKEE
Additional licensing details
CMS Certification Number:
525539
Waiver certified:
No
Ownership & operating entity
Saint John‘s On The Lake is legally operated by SAINT JOHN'S COMMUNITIES INC, and administrated by MATTHEW LOYD.
Profit status:
NONPROFIT
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
MEIGHAN BENTZ
Contact Information
Fax:
(414) 897-8247
Additional Policies & Features
Gender Served:
Both
Rate Information
Monthly Rate Range
$7,275 - $8,990
What does this home offer?
Room Sizes: 475 / 600 - 1350 / 875 - 1675 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: High-rise
Fitness and Recreation
Transportation Services
Types of Care at Saint John‘s On The Lake
Independent Living
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health inspections
3
Wisconsin average 6
Last Health inspection on Jun 2025
Total health citations
13
Wisconsin average 27.3
Citations per inspection
4.33
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
1
1
17% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
1 serious citation
12 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 03, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 03, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 03, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 03, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 03, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 03, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 03, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 03, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Milwaukee The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
New Perspective Senior Living | North Shore
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Brown Deer
$336 - $3,800
60
Yes
A+
18
Studio / 1 Bed / 2 Bed
Ameira Orchids Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Milwaukee (Pheasant Run)
$4,041 - $5,411
50
No
-
14
Studio / 1 Bed / 2 Bed
Saint John‘s On The Lake
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Milwaukee (Lower East Side)
$7,275 - $8,990
30
No
A+
92
Studio / 1 Bed / 2 Bed
LJB Adult Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Milwaukee (Old North Milwaukee)
$0 - $0
4
No
A+
69
Studio / 1 Bed / 2 Bed
Close To Home Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Milwaukee
-
-
No
-
57
Private Rooms
Living Spaces & Floor Plans
John P1
John P2
John P3
Places of interest near Saint John‘s On The Lake
1.5 miles from city center — 0.62 miles to nearest hospital (Ascension Columbia St. Mary's Hospital - Milwaukee Campus)
1840 N Prospect Ave, Milwaukee, WI 53202
Calculate Travel Distance to Saint John‘s On The Lake
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
102
Employees
59
Contractors
43
Staff to resident ratio
5.10:1
111% better than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
22
Average shift
6.2 hours
15% worse than Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
12,469
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.1%
517 contractor hours this quarter
Certified Nursing Assistant: 30
Registered Nurse: 6
Licensed Practical Nurse: 4
Medical Director: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 28 | 30 | 58 | 5,736 | 91 | 100% | 7.1 |
| Registered Nurse | 7 | 6 | 13 | 1,996 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 8 | 4 | 12 | 1,627 | 91 | 100% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 462 | 59 | 65% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Dietitian | 2 | 0 | 2 | 368 | 85 | 93% | 3.3 |
| Other Social Services Staff | 2 | 0 | 2 | 317 | 69 | 76% | 2.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 311 | 64 | 70% | 2.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 279 | 38 | 42% | 7.3 |
| Speech Language Pathologist | 1 | 0 | 1 | 232 | 57 | 63% | 4.1 |
| Physical Therapy Assistant | 1 | 0 | 1 | 228 | 55 | 60% | 4.1 |
| Qualified Social Worker | 2 | 0 | 2 | 210 | 46 | 51% | 4.5 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 132 | 64 | 70% | 2.1 |
| Administrator | 1 | 0 | 1 | 96 | 24 | 26% | 4 |
| Medical Director | 0 | 2 | 2 | 19 | 13 | 14% | 0.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 16 | 3 | 3% | 5.3 |
58 Certified Nursing Assistant
% of Days
100%
13 Registered Nurse
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
1 Mental Health Service Worker
% of Days
65%
1 Nurse Practitioner
% of Days
65%
2 Dietitian
% of Days
93%
2 Other Social Services Staff
% of Days
76%
2 Clinical Nurse Specialist
% of Days
70%
1 Occupational Therapy Aide
% of Days
42%
1 Speech Language Pathologist
% of Days
63%
1 Physical Therapy Assistant
% of Days
60%
2 Qualified Social Worker
% of Days
51%
2 Respiratory Therapy Technician
% of Days
70%
1 Administrator
% of Days
26%
2 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
20 residents
Residents by payment source
Medicare
3 residents (15%)
Medicaid
1 resident (5%)
Private pay or other
16 residents (80%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.3
37% worse than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
30% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.2%
Percent of long-stay residents whose need for help with daily activities has increased
22.2%
26% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
33.6%
Percent of long-stay residents whose ability to move independently worsened
33.6%
47% worse than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.7%
18% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
31% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.4%
Percent of long-stay high risk residents with pressure ulcers
3.4%
38% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.3%
Percent of long-stay residents with a urinary tract infection
4.3%
35% worse than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.3%
Percent of long-stay residents who lose too much weight
8.3%
71% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.8%
Percent of long-stay residents who received an antipsychotic medication
2.8%
83% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
7% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
22% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$33K
66% lower than Wisconsin averageWisconsin average: $95K
Number of fines
1
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$33K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 21, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 21, 2023
$33K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 21, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 21, 2023
26 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Saint John‘s On The Lake based on CMS SNF Cost Reports.
Occupancy Rate
72.7%
↑ 3.3pp vs 2022
Net Income
-$833,116
↓ ~$1K vs 2022
Total Payroll
$3,563,580
↑ ~$145K vs 2022
Profit Margin
-16.7%
↑ 2.5pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Wisconsin Seniors
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