Occupancy rate
84%
21% higher than Indiana averageIndiana average: 69%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
Salem Crossing
Salem Cross Inn is a restaurant and tavern located in West Brookfield, MA. It features a historic colonial farmhouse and barn setting, offering traditional American fare prepared fresh daily. The inn hosts various events and functions, including weddings and seasonal feasts.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
92
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.7%
Residents per day (avg)
78
Occupancy rate
83.7%
Residents per day (avg)
78
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
25% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
41% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Governmental community
Home revenue
$10.6M
Surplus of revenue
$1.9M
Governmental community
Home revenue
$10,568,245.00
Surplus of revenue
$1,912,813.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.7M
92-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
21% higher than Indiana averageOccupied beds
77 / 92
Average residents
70 per day
License details
Facility type
Nursing Home (skilled Nursing Facility)
Status
Active
Issuance
October 1, 2024
Additional licensing details
License number:
24-000223-1
CMS Certification Number:
155330
Ownership & operating entity
Salem Crossing is administrated by HOLLY THOMPSON.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
ROBIN DEAN
Contact Information
Fax:
(812) 883-3501
Amenities & Lifestyle
Programs & Activities
Specific Programs
Weddings, Functions, Function Rooms, Function Menus, Events, Fireplace Feast, Easter.
Operating Hours
Thursday to Sunday; Office Hours: Tuesday to Friday 10:30AM - 2PM.
Dining & Nutrition
Food Description
Traditionally inspired, locally grown, and crafted fresh each day.
Meal Schedule
Thursday 4-8 PM; Friday 4-8 PM; Saturday 4-8 PM; Sunday 12-5 PM; Closed Monday, Tuesday, and Wednesday.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
8 visits/inspections
Results
2 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
5 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:June 6, 2025
Type:Annual Inspection
23 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
22 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Salem Crossing
The most recent inspection on June 6, 2025, found Salem Crossing to be in compliance with all applicable regulations and cited no deficiencies. Earlier inspections showed a pattern of some deficiencies primarily related to resident care, including timely incontinence care, RN staffing coverage, medication labeling, and occasional issues with resident supervision during outings. Complaint investigations mostly found no deficiencies, though a few substantiated complaints resulted in citations for verbal abuse by staff and inadequate supervision during a resident outing. Life safety inspections identified recurring issues with door latching, smoke barriers, and fire safety equipment, but these were addressed through corrective actions and plans of correction. The overall trend shows improvement in compliance, with the most recent inspections free of deficiencies and enforcement actions not listed in the available reports.
Health Inspection History
Inspections
Total health inspections
5
Indiana average 6
Last Health inspection on Jun 2025
Total health citations
9
Citations per inspection
1.8
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 9 citations resulted from standard inspections; 2 of 9 resulted from complaint investigations; and 1 of 9 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
0 critical citations
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Jun 06, 2025
Corrected
Quality of Care moderate citation
Dec 03, 2024
Corrected
Nursing Services moderate citation
Jun 05, 2024
Corrected
Pharmacy moderate citation
Jun 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
-
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
A+
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39
4.1205
-
2
-
+29%+20%+3%
Salem Crossing
-67%
+2%
+27%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47167
92
-
THARP, ROBIN
88.3%
$9,372,859.00
$4,639,395.00
49.5%
78
3.4975
-
9
-
-67%+2%+27%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
-
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
-
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Salem Crossing
Type of care:
SNF
AL
Community:
IN 47167
Bed Count:
92
Operator:
THARP, ROBIN
CCN:
155330
Occupancy:
88.3%
Home Revenue:
$9,372,859.00
Payroll Costs:
$4,639,395.00
Payroll %:
49.5%
Avg Residents/Day:
78
Overall Rating:
Adj Nurse Hours:
3.4975
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
-67%
-67%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+27%
+27%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%Places of interest near Salem Crossing
0.0 miles from city center
SALEM, IN 47167
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
129
Total Staff
123
Employees
6
Contractors
30,947
Total Hours (Quarter)
47
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 8.5 | No |
| Licensed Practical Nurse | 17 | 9.3 | No |
| Certified Nursing Assistant | 60 | 6.6 | No |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
101 staff
7.2hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.9hs shift avg
Therapy Services ⓘ
13 staff
5.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
6.7hs shift avg
Dietary Services ⓘ
2 staff
7.4hs shift avg
Other Services ⓘ
3 staff
7.7hs shift avg
Contractor Analysis
0.3%
of total hours from contractors
101 contractor hours this quarter
Occupational Therapy Assistant: 4
Medical Director: 1
Qualified Social Worker: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 0 | 60 | 14,178 | 91 | 100% | 6.6 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,626 | 91 | 100% | 9.3 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,769 | 87 | 96% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,461 | 81 | 89% | 8 |
| Nurse Aide in Training | 12 | 0 | 12 | 1,295 | 80 | 88% | 6.7 |
| RN Director of Nursing | 3 | 0 | 3 | 982 | 66 | 73% | 8 |
| Registered Nurse | 4 | 0 | 4 | 863 | 63 | 69% | 8.5 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 698 | 65 | 71% | 5.6 |
| Nurse Practitioner | 3 | 0 | 3 | 550 | 60 | 66% | 7.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 503 | 67 | 74% | 7.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 493 | 65 | 71% | 7.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 489 | 62 | 68% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 335 | 61 | 67% | 5.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 292 | 40 | 44% | 7.3 |
| Dental Services Staff | 2 | 0 | 2 | 271 | 37 | 41% | 7.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 42 | 8 | 9% | 5.3 |
| Qualified Social Worker | 0 | 1 | 1 | 40 | 6 | 7% | 6.7 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 32 | 34 | 37% | 0.9 |
| Medical Director | 0 | 1 | 1 | 30 | 13 | 14% | 2.3 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
75 residents
Residents by payment source
Medicare
3 residents (4%)
Medicaid
55 residents (73.3%)
Private pay or other
17 residents (22.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
71% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.0
53% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
2.4%
Percent of long-stay residents whose need for help with daily activities has increased
2.4%
80% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
0.0%
Percent of long-stay residents whose ability to move independently worsened
0.0%
100% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.5%
13% better than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
6% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.8%
Percent of long-stay high risk residents with pressure ulcers
1.8%
59% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
43% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
39% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
17.4%
Percent of long-stay residents who have depressive symptoms
17.4%
28% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
20% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
18% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.2%
22% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Salem Crossing based on CMS SNF Cost Reports.
Occupancy Rate
88.3%
↓ 0.8pp vs 2022
Net Income
$1,912,813
↑ ~$1.4M vs 2022
Total Payroll
$5,355,653
↑ ~$77K vs 2022
Profit Margin
20.4%
↑ 14.1pp vs 2022
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