Inspection Reports for
Salem Place Nursing and Rehabilitation Center, Inc.

2401 Christina Lane, Conway, AR, 72034

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 10.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

106% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024

Inspection Report

Routine
Deficiencies: 9 Date: Aug 15, 2024

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, safety, infection control, medication management, dietary services, immunizations, and facility policies at Salem Place Nursing and Rehabilitation Center.

Findings
The facility was found deficient in multiple areas including failure to notify the ombudsman of hospital transfers, incomplete discharge assessments, medication administration and storage issues, dietary service deficiencies including improper meal preparation and food safety, inadequate infection control practices related to laundry delivery, and failure to properly document influenza and pneumococcal immunizations for several residents.

Deficiencies (9)
Failure to notify the ombudsman of a hospital transfer for Resident #95.
Failure to ensure a discharge Minimum Data Set (MDS) assessment accurately reflected Resident #13's discharge status.
Medications left at bedside and missing handrail end-cap creating accident hazards for Resident #64.
Failure to ensure all medications were safely stored, evidenced by antifungal medication left at Resident #15's bedside.
Meals not prepared and served according to planned menu, affecting nutritional needs of residents.
Meals served were not palatable or at safe appetizing temperature, affecting 7 residents.
Dietary staff failed to practice proper hand washing; dairy products thawed; hot foods not maintained at safe temperatures.
Laundry linen delivery cart uncovered during delivery, risking spread of harmful bacteria.
Failure to ensure influenza and pneumococcal immunizations were administered, offered, and documented for 4 of 5 sampled residents.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 8 Residents affected: 7 Residents affected: 84 Residents affected: 4

Employees mentioned
NameTitleContext
Business Office ManagerConfirmed Resident #95 was not included in hospital transfer notification list
AdministratorConfirmed hospital transfer notification failure and lack of policy
MDS Coordinator #9MDS CoordinatorResponsible for MDS discharge assessments; noted notification system for overdue MDS discharge
Licensed Practical Nurse (LPN) #2Licensed Practical NurseAdministered medications but did not observe resident swallowing
Assistant Director of Nursing (ADON)Assistant Director of NursingConfirmed medication administration and storage deficiencies; provided Safety Data Sheet for antifungal ointment
Maintenance SupervisorObserved missing handrail end-cap and acknowledged hazard
Dietary [NAME] (DC) #5Dietary CookUsed incorrect scoop sizes and did not follow menu
Dietary [NAME] (DC) #7Dietary CookUsed incorrect portion sizes and added excessive water to pureed foods
Dietary Aide (DA) #6Dietary AideObserved thawed ice cream and milk
Dietary Aide #8Dietary AideChecked temperatures of hot food items and found them below safe levels
Laundry and Housekeeping SupervisorAcknowledged lack of policy for laundry delivery and proper cart covering
Laundry Employee #11Observed delivering laundry with uncovered cart
Resident #18ResidentDid not remember if immunizations were offered or received
Resident #60ResidentDid not remember if immunizations were offered or received
Licensed Practical Nurse (LPN) #10Licensed Practical NurseDescribed immunization administration and documentation process
Certified Medication Technician (CMT) #1Certified Medication TechnicianDescribed immunization administration and documentation process
Registered Nurse (RN) #4Registered NurseDescribed immunization administration and documentation process

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Oct 27, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with regulations regarding resident care, specifically focusing on the accessibility of call lights for residents.

Findings
The facility failed to ensure that call lights were within reach for 1 of 3 sampled residents, as Resident #1 could not reach the call light due to its placement relative to his position in bed. Both CNA #1 and Registered Nurse #1 confirmed this during interviews.

Deficiencies (1)
Failed to ensure call lights were within reach to enable residents to call for assistance for Resident #1.

Employees mentioned
NameTitleContext
CNA #1Certified Nurse AideNamed in call light placement finding
Registered Nurse #1Registered NurseNamed in call light placement finding

Inspection Report

Annual Inspection
Deficiencies: 13 Date: Aug 11, 2023

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements including resident care, medication management, infection control, and facility safety.

Findings
The facility was found deficient in multiple areas including failure to maintain wheelchair arm rests and flooring in safe condition, incomplete and untimely resident assessments, inadequate care planning, inaccurate transcription of physician orders, improper respiratory care, medication administration and documentation errors, improper medication storage and labeling, failure to provide routine dental care, unsafe food handling practices, and inadequate infection prevention practices including improper glucometer disinfection and hand hygiene.

Deficiencies (13)
Failed to ensure wheelchair arm rests were free of rips and tears and flooring was free of rips and tears.
Failed to complete and transmit annual comprehensive resident assessments within 14 calendar days for 8 residents.
Failed to complete quarterly resident assessments within required timeframes for 6 residents.
Failed to accurately record Resident Assessment for 1 resident.
Failed to develop and implement complete care plans for 3 residents addressing all needs and medications.
Failed to revise comprehensive care plans quarterly for 4 residents to accurately identify care needs and provide care.
Failed to ensure physician orders were transcribed accurately for 1 resident.
Failed to ensure oxygen was administered at prescribed flow rates and staff were trained on CPAP equipment for 2 residents; nebulizer masks were not stored properly.
Failed to ensure licensed staff accurately documented removal of narcotics at time of administration and ensured periodic reconciliation.
Failed to ensure vials of insulin, nasal sprays, and inhalers were dated and disposed of according to manufacturer instructions; medications were stored improperly including at bedside.
Failed to provide routine dental services for 1 resident requiring oral care.
Failed to ensure food items in freezer were properly sealed to prevent freezer burn; dietary employees used unclean utensils during food preparation.
Failed to disinfect multi-resident use glucometer after each use and failed to perform hand hygiene during medication administration for 3 residents.
Report Facts
Residents with incomplete annual assessments: 8 Residents with incomplete quarterly assessments: 6 Residents with inaccurate assessments: 1 Residents without complete care plans: 3 Residents with incomplete care plan revisions: 4 Residents affected by infection control lapses: 3 Residents affected by food safety issues: 82

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in medication administration and narcotic documentation deficiencies
LPN #2Licensed Practical NurseNamed in infection control and medication administration deficiencies
LPN #3Licensed Practical NurseNamed in medication storage and labeling deficiencies
LPN #5Licensed Practical NurseNamed in respiratory care and infection control interviews
LPN #6Licensed Practical NurseNamed in respiratory care interviews
Certified Nursing Assistant #1CNAInterviewed about importance of care plan content
Certified Nursing Assistant #2CNAInterviewed about nebulizer mask storage
Certified Nursing Assistant #5CNAInterviewed about medication storage
Maintenance #1Maintenance StaffInterviewed about work order reporting and repairs
MDS CoordinatorMinimum Data Set CoordinatorInterviewed about assessment completion and care planning
Assistant Director of NursingADONInterviewed about medication administration, infection control, and dental care policies
AdministratorFacility AdministratorInterviewed about policies and dental care
Dietary Assistant ManagerDietary StaffInterviewed about food storage practices
Dietary Employee #1Dietary StaffObserved preparing food with unclean utensils
Social DirectorSocial ServicesInterviewed about dental care scheduling

Inspection Report

Routine
Census: 83 Deficiencies: 9 Date: May 20, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, safety, infection control, food service, and medication administration at Salem Place Nursing and Rehabilitation Center.

Findings
The facility was found deficient in multiple areas including failure to complete timely Minimum Data Set assessments after significant changes, inaccurate coding of anticoagulant therapy, incomplete care plans for residents with urinary catheters and colostomies, inadequate supervision and storage of smoking materials, serving food at unsafe temperatures and poor food quality, improper preparation of pureed diets, failure to maintain food safety and hygiene standards in the kitchen, and lapses in infection prevention practices related to medication administration and equipment cleaning.

Deficiencies (9)
Failure to complete a comprehensive Minimum Data Set (MDS) assessment within 14 days after a significant change in condition for a resident admitted to hospice.
Inaccurate coding of anticoagulant therapy on the Minimum Data Set for a resident receiving anticoagulant medication.
Failure to complete baseline and comprehensive care plans addressing the use of urinary catheter and colostomy for a resident.
Failure to ensure physician orders for hospice care, indwelling urinary catheter, and colostomy were documented.
Failure to ensure residents' smoking materials were securely maintained and smoking assessments completed according to facility policy.
Failure to serve food at safe and appetizing temperatures and maintain food palatability, affecting many residents.
Failure to ensure pureed food items were blended to a smooth, lump-free consistency for residents requiring pureed diets.
Failure to ensure food items in the refrigerator were covered or sealed, proper use of leftovers, and dietary staff hand hygiene to prevent foodborne illness.
Failure to properly clean reusable equipment and handle syringes during medication administration, risking cross-contamination.
Report Facts
Residents affected: 12 Residents affected: 7 Residents affected: 6 Residents affected: 4 Residents affected: 82 Temperature: 46 Temperature: 84 Temperature: 50 Temperature: 110

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding MDS assessments, physician orders, smoking policy, and infection control practices
Licensed Practical Nurse #1Licensed Practical NurseObserved improperly handling medication syringes and interviewed about infection control
Licensed Practical Nurse #2Licensed Practical NurseObserved using stethoscope without cleaning before and after resident use
Licensed Practical Nurse #3Licensed Practical NurseInterviewed about smoking assessment responsibilities and policies
Licensed Practical Nurse #4Licensed Practical NurseInterviewed about smoking assessment responsibilities and policies
Certified Nursing Assistant #1Certified Nursing AssistantInterviewed about smoking materials policy and resident supervision
Certified Nursing Assistant #3Certified Nursing AssistantObserved food temperature checks and interviewed about food quality
Certified Nursing Assistant #4Certified Nursing AssistantObserved food temperature checks and interviewed about food quality
Certified Nursing Assistant #5Certified Nursing AssistantObserved food temperature checks and interviewed about food quality
Dietary Employee #1Dietary EmployeeObserved preparing pureed food and handling food without proper hygiene
Dietary SupervisorDietary SupervisorProvided food temperature data, food quality assessments, and facility policies
Social Services DirectorSocial Services DirectorInterviewed about admissions paperwork and smoking policy education

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