Inspection Reports for
Sandstone Estates

AZ

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 10.5 deficiencies/year

Deficiencies are regulatory findings recorded during state inspections.

184% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

16 12 8 4 0
2021
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 9, 2025

Visit Reason
The inspection was conducted due to concerns about the facility's failure to provide adequate supervision to a resident at risk for elopement and wandering, following a complaint or incident involving resident #3 eloping from the facility.

Complaint Details
The complaint investigation found that resident #3, who had severely impaired cognition and was an elopement risk, eloped from the facility on April 24, 2025. The resident was found at a bus stop unharmed. Staff interviews revealed inadequate supervision and failure to move the resident to a secured unit despite known risks. The resident's family later approved placement on a secured unit.
Findings
The facility failed to ensure adequate supervision of resident #3, who was identified as an elopement risk and exhibited wandering and agitation behaviors. The resident eloped from the facility, was found at a bus stop, and the facility did not initially place her in a secured unit despite known risks. Interviews with staff confirmed lapses in supervision and delayed response to the resident's elopement risk.

Deficiencies (1)
Failure to ensure adequate supervision to prevent accidents and elopement for resident #3 who was an elopement risk and wandered frequently.
Report Facts
Date of survey completion: May 9, 2025 Resident #3 BIMS score: 3

Employees mentioned
NameTitleContext
Assistant Director of NursingLPNReported on management response to elopement and search efforts
Licensed Practical NurseLPNDescribed staff procedures for residents attempting to wander and specific behaviors of resident #3
Director of NursingDONProvided background on resident #3 and expectations for elopement prevention

Inspection Report

Deficiencies: 1 Date: May 9, 2025

Visit Reason
The inspection was conducted to investigate the facility's compliance with ensuring adequate supervision and safety to prevent accidents, specifically focusing on a resident (#3) who eloped from the facility.

Findings
The facility failed to provide adequate supervision to resident #3, who was identified as an elopement risk and exhibited wandering and agitation behaviors. Despite multiple staff interviews and documented behavioral notes indicating the resident's risk and attempts to leave, the resident eloped from the facility and was found at a bus stop. The facility did not move the resident to a secured unit until after the elopement incident.

Deficiencies (1)
Failure to ensure adequate supervision to prevent elopement of resident #3 who was an identified elopement risk and exhibited wandering behaviors.
Report Facts
Residents Affected: 3

Employees mentioned
NameTitleContext
Assistant Director of NursingLPNInterviewed regarding the elopement incident and facility response
Licensed Practical NurseLPNInterviewed about resident wandering and staff interventions
Certified Nursing AssistantCNATwo CNAs interviewed about resident behaviors and supervision
Director of NursingDONCurrent and prior DONs interviewed about resident history and facility policies
ReceptionistInterviewed about front door monitoring and resident elopement

Inspection Report

Complaint Investigation
Deficiencies: 12 Date: Oct 25, 2024

Visit Reason
The inspection was conducted due to complaints and allegations of narcotic diversion, abuse, neglect, and failure to report and investigate abuse incidents at Sandstone Estates Rehab Centre.

Complaint Details
The complaint investigation was substantiated regarding narcotic diversion by an LPN (Staff #220) who was terminated. Multiple allegations of abuse and neglect were investigated for residents #11, #13, and #33, with findings of failure to report and protect residents. The facility failed to report allegations timely to the state and other authorities. The investigation revealed multiple failures in abuse prevention, reporting, and investigation.
Findings
The facility failed to prevent narcotic diversion by an LPN, failed to implement and report allegations of abuse timely for multiple residents, failed to protect residents from further abuse during investigations, failed to follow physician orders properly, failed to ensure medication error rates were below 5%, failed to provide timely hygiene care, failed to ensure expired medications were discarded, failed to prevent unnecessary medications, failed to ensure medication administration infection control, and failed to provide palatable and safe food temperatures.

Deficiencies (12)
Failure to prevent narcotic diversion by an LPN who falsified prescriptions and diverted medications.
Failure to implement policies and procedures to prevent abuse, neglect, and theft for residents #11 and #13.
Failure to timely report suspected abuse and neglect to the state agency and other mandated entities for residents #11 and #13.
Failure to respond appropriately to all alleged violations of abuse for residents #11 and #13, including failure to protect residents from further abuse during investigations.
Failure to ensure physician orders were followed according to professional standards for residents #24 and #29.
Failure to ensure medication error rates were below 5%, with errors observed for residents #43 and #21.
Failure to provide timely shower and dressing assistance to resident #12.
Failure to ensure expired medications were appropriately disposed of and not available for resident use.
Failure to ensure residents were free from unnecessary medications, with resident #24 receiving duplicate insulin orders.
Failure to ensure resident #43 was free from significant medication errors by administering discontinued medication.
Failure to ensure food was palatable and served at safe and appetizing temperatures, with multiple residents reporting cold and unappetizing food.
Failure to ensure proper hand hygiene during medication administration, risking contamination of medications.
Report Facts
Medication error rate: 7.41 Number of narcotic orders started and discontinued in same shift: 34 Number of residents affected by abuse reporting failures: 3 Number of showers missed or refused for Resident #12: Resident #12 frequently missed scheduled showers, especially Fridays. Expired medication date: 2024

Employees mentioned
NameTitleContext
Staff #220Licensed Practical Nurse (LPN)Named in narcotic diversion and termination.
Staff #55Director of Nursing (DON)Named as supervisor during narcotic diversion investigation and complaint filer.
Staff #82AdministratorFiled self-report for narcotic diversion and interviewed about incident.
Staff #640Assistant Director of Nursing (ADON)Interviewed regarding abuse reporting and investigations.
Staff #618Director of Nursing (DON)Interviewed regarding abuse investigations, medication administration, and policy.
Staff #672Social Services DirectorInterviewed regarding knowledge of abuse incidents.
Staff #644Registered Nurse (RN)Interviewed regarding medication administration and physician notification.
Staff #710Licensed Practical Nurse (LPN)Observed administering expired medication and interviewed.
Staff #700Registered Nurse (RN)Observed medication administration and interviewed.
Staff #669Dietary ManagerInterviewed regarding food temperature complaints.
Staff #684Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and staffing.
Staff #622Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and risks.
Staff #657Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and risks.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: May 5, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure a resident (#55) was free from neglect and received appropriate treatment and care according to professional standards.

Complaint Details
The complaint investigation found substantiated neglect related to delayed notification of low blood pressure and delayed treatment for resident #55, who developed severe sepsis and expired. The facility failed to monitor and communicate significant changes in condition timely.
Findings
The facility failed to timely notify the physician of the resident's low blood pressure and delayed interventions, resulting in the resident developing severe sepsis and ultimately expiring. Documentation gaps and delayed communication were noted, along with failure to monitor and treat the resident's condition promptly.

Deficiencies (2)
Failed to ensure resident #55 was free from neglect by not acting timely on life-threatening signs and symptoms.
Failed to provide appropriate treatment and care according to orders and professional standards for resident #55.
Report Facts
Blood pressure readings: 94 Blood pressure readings: 55 Blood pressure readings: 71 Blood pressure readings: 43 Heart rate: 108 Oxygen flow rate: 4 Hospital admission time: 15.45 Resident expiration time: Resident #55 expired on an unspecified date at 3:23 p.m.

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) staff #104Certified Nursing AssistantInterviewed regarding reporting low blood pressure and vital signs documentation
Licensed Practical Nurse (LPN) staff #23Licensed Practical NurseInterviewed regarding delayed response to low blood pressure and documentation
Director of Nursing (DON) staff #98Director of NursingInterviewed regarding expectations for nurse assessments and notification of physician

Inspection Report

Routine
Deficiencies: 11 Date: Jan 26, 2023

Visit Reason
The inspection was conducted as a routine survey to assess compliance with regulatory requirements related to resident care, treatment, safety, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to complete significant change assessments, incomplete care plans for pressure ulcers, inadequate treatment and monitoring of skin conditions, failure to maintain accurate and timely weight monitoring, medication management issues including expired medications and unsecured medications at bedside, failure to ensure RN coverage for 8 consecutive hours daily, and incomplete clinical documentation.

Deficiencies (11)
Failed to ensure a significant change MDS assessment was completed for one resident within the required timeframe.
Failed to develop and implement a complete care plan for treatment and care of pressure ulcer for one resident.
Failed to develop the complete care plan within 7 days of the comprehensive assessment and revise it by a team of health professionals for one resident.
Failed to provide treatment and services in accordance with professional standards for one resident with skin conditions.
Failed to provide appropriate pressure ulcer care and prevent new ulcers from developing for one resident.
Failed to ensure resident environment was free from accident hazards and provide adequate supervision to prevent accidents and medication accidents.
Failed to ensure medications were not left unsecured at bedside and failed to have physician orders for self-administration of medications.
Failed to ensure weight was obtained as ordered and maintained acceptable nutritional status for one resident.
Failed to have a registered nurse on duty for at least 8 consecutive hours a day, 7 days a week.
Failed to discard expired medications and ensure expired medications were not available for administration.
Failed to ensure clinical record was accurately documented in accordance with accepted professional standards.
Report Facts
Sample size: 23 Weight loss percentage: 7.36 Weight loss percentage: 17.07 Census: 82 Expired medications count: 17

Employees mentioned
NameTitleContext
Staff #85Registered Dietician NutritionistInterviewed regarding failure to identify and notify weight loss for resident #4
Staff #8Director of NursingInterviewed regarding weight monitoring, care plan expectations, RN staffing, and treatment expectations
Staff #33Licensed Practical Nurse / Wound NurseInterviewed regarding wound care and skin assessments
Staff #12Certified Nursing AssistantInterviewed regarding bed and picture safety hazard
Staff #141Certified Nursing AssistantInterviewed regarding bed safety and maintenance communication
Staff #45Licensed Practical NurseObserved medication pass and interviewed regarding expired medications and medication storage
Staff #109Licensed Practical NurseInterviewed regarding expired medications and medication cart maintenance

Inspection Report

Routine
Deficiencies: 15 Date: Dec 6, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, infection control, and other facility operations.

Findings
The facility was found deficient in multiple areas including failure to obtain psychotropic medication consents timely, incomplete advance directive documentation, failure to provide timely Medicaid/Medicare notices, incomplete resident assessments, inadequate care planning for dialysis, unsafe discharge medication practices, inadequate assistance with activities of daily living, inconsistent fall prevention interventions, dialysis care deficiencies, medication availability issues, improper medication administration outside ordered parameters, improper storage and labeling of medications and glucose solutions, food safety violations, and lapses in infection control practices including PPE use.

Deficiencies (15)
Failure to ensure residents and/or representatives were informed of risks and benefits of psychotropic medications prior to administration.
Failure to maintain current advance directives and ensure resident wishes were followed.
Failure to timely provide Skilled Nursing Facility Advanced Beneficiary Notice and Notice of Medicare Non-Coverage.
Failure to complete comprehensive resident assessments within required timeframes.
Failure to develop and implement a comprehensive care plan for resident receiving dialysis.
Failure to ensure safe discharge medication practices including documentation and timely delivery of prescriptions.
Failure to provide timely and adequate assistance with activities of daily living including bathing and nail care.
Failure to consistently implement fall interventions and develop new interventions after multiple falls.
Failure to provide dialysis care consistent with professional standards including monitoring of fistula site.
Failure to ensure routine medications were consistently available and administered as ordered.
Failure to ensure residents did not receive unnecessary medications, including failure to hold medications per parameters.
Failure to consistently monitor for effectiveness and side effects of psychotropic medication.
Failure to label and date opened medications and glucose control solutions and store them properly.
Failure to store food properly with appropriate labeling and failure to wear hair restraints and avoid snacking in food prep areas.
Failure to maintain infection control standards including proper PPE use by staff, visitors, and transportation personnel for residents on isolation precautions.
Report Facts
Sample size: 20 Sample size: 6 Sample size: 5 Medication unavailable days: 10 Medication unavailable days: 12 Medication unavailable days: 4 Psychotropic medication monitoring missing days: 17 Psychotropic medication monitoring missing days: 21 Psychotropic medication monitoring missing days: 16 Psychotropic medication effectiveness monitoring missing days: 14 Psychotropic medication effectiveness monitoring missing days: 13 Psychotropic medication effectiveness monitoring missing days: 13

Employees mentioned
NameTitleContext
Staff #44Registered Nurse Unit ManagerInterviewed regarding psychotropic medication consent, medication availability, medication monitoring, fall interventions, and infection control
Staff #134Director of NursingInterviewed regarding psychotropic medication consent, medication availability, medication monitoring, dialysis care, discharge practices, infection control, and staff expectations
Staff #101Food Service ManagerInterviewed regarding food safety and kitchen hygiene
Staff #150Certified Nursing AssistantInterviewed regarding bathing and ADL assistance
Staff #82Licensed Practical NurseInterviewed regarding medication administration and holding medications per parameters
Staff #106Licensed Practical NurseInterviewed regarding dialysis care and medication administration
Staff #9Licensed Practical NurseInterviewed regarding discharge medication practices
Staff #24Social Services Director/AssistantInterviewed regarding discharge medication practices and advanced directives

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