Deficiencies (last 4 years)

Deficiencies (over 4 years) 17.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

373% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

28 21 14 7 0
2021
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Aug 20, 2025

Visit Reason
The state complaint survey was conducted on August 19-20, 2025 for multiple complaint numbers. No deficiencies were cited.

Findings
The state complaint survey was conducted on August 19-20, 2025 for multiple complaint numbers. No deficiencies were cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Jun 19, 2025

Visit Reason
Investigation of complaints SF00133171, AZ00206721, AZ00206705 conducted. No deficiencies noted.

Findings
Investigation of complaints SF00133171, AZ00206721, AZ00206705 conducted. No deficiencies noted.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Jun 10, 2025

Visit Reason
Investigation of multiple intakes conducted June 9-10, 2025. No deficiencies cited.

Findings
Investigation of multiple intakes conducted June 9-10, 2025. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: May 22, 2025

Visit Reason
Onsite complaint survey conducted May 22, 2025 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted May 22, 2025 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 1 Date: May 9, 2025

Visit Reason
Onsite investigation of intakes May 8-9, 2025. One deficiency cited related to facility premises and equipment maintenance.

Findings
Onsite investigation of intakes May 8-9, 2025. One deficiency cited related to facility premises and equipment maintenance.

Deficiencies (1)
R9-10-425.A. An administrator shall ensure that: R9-10-425.A.1.b. Free from a ... — Facility premises and equipment maintenance

Inspection Report

Deficiencies: 1 Date: May 9, 2025

Visit Reason
The inspection was conducted to investigate the facility's compliance with ensuring adequate supervision and safety to prevent accidents, specifically focusing on a resident (#3) who eloped from the facility.

Findings
The facility failed to provide adequate supervision to resident #3, who was identified as an elopement risk and exhibited wandering and agitation behaviors. Despite multiple staff interviews and documented behavioral notes indicating the resident's risk and attempts to leave, the resident eloped from the facility and was found at a bus stop. The facility did not move the resident to a secured unit until after the elopement incident.

Deficiencies (1)
Failure to ensure adequate supervision to prevent elopement of resident #3 who was an identified elopement risk and exhibited wandering behaviors.
Report Facts
Residents Affected: 3

Employees mentioned
NameTitleContext
Assistant Director of NursingLPNInterviewed regarding the elopement incident and facility response
Licensed Practical NurseLPNInterviewed about resident wandering and staff interventions
Certified Nursing AssistantCNATwo CNAs interviewed about resident behaviors and supervision
Director of NursingDONCurrent and prior DONs interviewed about resident history and facility policies
ReceptionistInterviewed about front door monitoring and resident elopement

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Mar 3, 2025

Visit Reason
Onsite complaint survey conducted March 3, 2025 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted March 3, 2025 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Feb 14, 2025

Visit Reason
Onsite complaint survey conducted February 14, 2025 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted February 14, 2025 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Feb 4, 2025

Visit Reason
Onsite complaint survey conducted February 4, 2025 for investigation of intake. No deficiencies cited.

Findings
Onsite complaint survey conducted February 4, 2025 for investigation of intake. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Jan 7, 2025

Visit Reason
Onsite complaint survey conducted January 7, 2025 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted January 7, 2025 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Dec 4, 2024

Visit Reason
Onsite complaint survey conducted December 4, 2024 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted December 4, 2024 for investigation of intakes. No deficiencies cited.

Inspection Report

Life Safety
Capacity: 103 Deficiencies: 2 Date: Oct 29, 2024

Visit Reason
Recertification survey for Medicare under Life Safety Code 2012 conducted October 29, 2024. Two deficiencies cited related to smoke barrier construction and gas equipment storage.

Findings
Recertification survey for Medicare under Life Safety Code 2012 conducted October 29, 2024. Two deficiencies cited related to smoke barrier construction and gas equipment storage.

Deficiencies (2)
Subdivision of Building Spaces - Smoke Barrier Construction 2012 EXISTING Smoke barriers shall be constructed to a 1/2-hour fire resistance rating per... — Smoke barrier construction
Gas Equipment - Cylinder and Container Storage Greater than or equal to 3,000 cubic feet Storage locations are designed, constructed, and ventilated i... — Gas equipment storage

Inspection Report

Complaint Investigation
Deficiencies: 12 Date: Oct 25, 2024

Visit Reason
The inspection was conducted due to complaints and allegations of narcotic diversion, abuse, neglect, and failure to report and investigate abuse incidents at Sandstone Estates Rehab Centre.

Complaint Details
The complaint investigation was substantiated regarding narcotic diversion by an LPN (Staff #220) who was terminated. Multiple allegations of abuse and neglect were investigated for residents #11, #13, and #33, with findings of failure to report and protect residents. The facility failed to report allegations timely to the state and other authorities. The investigation revealed multiple failures in abuse prevention, reporting, and investigation.
Findings
The facility failed to prevent narcotic diversion by an LPN, failed to implement and report allegations of abuse timely for multiple residents, failed to protect residents from further abuse during investigations, failed to follow physician orders properly, failed to ensure medication error rates were below 5%, failed to provide timely hygiene care, failed to ensure expired medications were discarded, failed to prevent unnecessary medications, failed to ensure medication administration infection control, and failed to provide palatable and safe food temperatures.

Deficiencies (12)
Failure to prevent narcotic diversion by an LPN who falsified prescriptions and diverted medications.
Failure to implement policies and procedures to prevent abuse, neglect, and theft for residents #11 and #13.
Failure to timely report suspected abuse and neglect to the state agency and other mandated entities for residents #11 and #13.
Failure to respond appropriately to all alleged violations of abuse for residents #11 and #13, including failure to protect residents from further abuse during investigations.
Failure to ensure physician orders were followed according to professional standards for residents #24 and #29.
Failure to ensure medication error rates were below 5%, with errors observed for residents #43 and #21.
Failure to provide timely shower and dressing assistance to resident #12.
Failure to ensure expired medications were appropriately disposed of and not available for resident use.
Failure to ensure residents were free from unnecessary medications, with resident #24 receiving duplicate insulin orders.
Failure to ensure resident #43 was free from significant medication errors by administering discontinued medication.
Failure to ensure food was palatable and served at safe and appetizing temperatures, with multiple residents reporting cold and unappetizing food.
Failure to ensure proper hand hygiene during medication administration, risking contamination of medications.
Report Facts
Medication error rate: 7.41 Number of narcotic orders started and discontinued in same shift: 34 Number of residents affected by abuse reporting failures: 3 Number of showers missed or refused for Resident #12: Resident #12 frequently missed scheduled showers, especially Fridays. Expired medication date: 2024

Employees mentioned
NameTitleContext
Staff #220Licensed Practical Nurse (LPN)Named in narcotic diversion and termination.
Staff #55Director of Nursing (DON)Named as supervisor during narcotic diversion investigation and complaint filer.
Staff #82AdministratorFiled self-report for narcotic diversion and interviewed about incident.
Staff #640Assistant Director of Nursing (ADON)Interviewed regarding abuse reporting and investigations.
Staff #618Director of Nursing (DON)Interviewed regarding abuse investigations, medication administration, and policy.
Staff #672Social Services DirectorInterviewed regarding knowledge of abuse incidents.
Staff #644Registered Nurse (RN)Interviewed regarding medication administration and physician notification.
Staff #710Licensed Practical Nurse (LPN)Observed administering expired medication and interviewed.
Staff #700Registered Nurse (RN)Observed medication administration and interviewed.
Staff #669Dietary ManagerInterviewed regarding food temperature complaints.
Staff #684Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and staffing.
Staff #622Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and risks.
Staff #657Certified Nursing Assistant (CNA)Interviewed regarding bathing schedule and risks.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 10 Date: Oct 25, 2024

Visit Reason
Recertification survey conducted October 21-24, 2024 with investigation of complaints. Twelve deficiencies cited related to abuse reporting, medication errors, care planning, infection control, and food safety.

Findings
Recertification survey conducted October 21-24, 2024 with investigation of complaints. Twelve deficiencies cited related to abuse reporting, medication errors, care planning, infection control, and food safety.

Deficiencies (10)
R9-10-403.F. If an administrator has a reasonable basis, according to A.R.S. § 13-3620 or 46-454, to believe that abuse, neglect or exploitation has ... — Abuse reporting documentation
R9-10-410.B. An administrator shall ensure that: R9-10-410.B.3.k. Misappropriation of personal and priv... — Resident misappropriation protection
R9-10-412.B. A director of nursing shall ensure that: R9-10-412.B.7. An unnecessary drug is not administered to a resident. — Medication administration
R9-10-414.A. A director of nursing shall ensure that: R9-10-414.A.1.d. Includes the following... — Comprehensive resident assessment
R9-10-421.A. An administrator shall ensure that policies and procedures for medication services: R9-10-421.A.1.b. Procedures f... — Medication service policies
R9-10-421.B. An administrator shall ensure that: R9-10-421.B.1.c. Ensure that me... — Medication administration procedures
R9-10-421.B. An administrator shall ensure that: R9-10-421.B.3.a. Is administered in complianc... — Medication administration compliance
R9-10-421.D. When medication is stored at a nursing care institution, an administrator shall ensure that: R9-10-421.D.3. Policies and procedures are e... — Medication storage and disposal
R9-10-422. An administrator shall ensure that: R9-10-422.1. An infection control program is established, under the direction of an individual qualifie... — Infection control program
R9-10-423.B. A registered dietitian or director of food services shall ensure that: R9-10-423.B.1.a. Using methods th... — Food preparation and safety

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Oct 25, 2024

Visit Reason
The inspection was conducted due to an allegation of narcotic diversion by a licensed practical nurse (LPN) at the facility, following a complaint and self-report regarding misappropriation of resident medications.

Complaint Details
The complaint investigation was substantiated. The facility identified over 34 orders started and discontinued in the same shift by the LPN, with falsified prescriptions. No harm occurred to patients. The LPN was terminated and authorities were notified.
Findings
The facility failed to prevent misappropriation of resident medications by an LPN who falsified prescriptions and diverted narcotics. The investigation substantiated the complaint, resulting in the termination of the LPN and implementation of corrective measures to prevent recurrence.

Deficiencies (1)
Failure to protect a resident from misappropriation of medications by an LPN who falsified prescriptions and diverted narcotics.
Report Facts
Orders started and discontinued in same shift: 34 Date of disciplinary action: Dec 9, 2022 Date of termination disciplinary action: Feb 8, 2023 Date of self-report: Feb 6, 2023 Date of complaint form: Feb 8, 2023

Employees mentioned
NameTitleContext
Staff #220Licensed Practical Nurse (LPN)Named in narcotic diversion and misappropriation findings
Staff #55Director of Nursing (DON)Supervisor who filed complaint and described investigation
Staff #82AdministratorFacility administrator who filed self-report and described incident

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Sep 23, 2024

Visit Reason
Onsite complaint survey conducted September 23, 2024 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted September 23, 2024 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Aug 7, 2024

Visit Reason
Onsite complaint survey conducted August 7, 2024 for investigation of intakes. No deficiencies cited.

Findings
Onsite complaint survey conducted August 7, 2024 for investigation of intakes. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Jul 26, 2024

Visit Reason
Onsite complaint survey conducted July 25-26, 2024 for investigation of intake. No deficiencies cited.

Findings
Onsite complaint survey conducted July 25-26, 2024 for investigation of intake. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Apr 11, 2024

Visit Reason
Onsite complaint survey conducted April 11, 2024 for investigation of intake. No deficiencies cited.

Findings
Onsite complaint survey conducted April 11, 2024 for investigation of intake. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 0 Date: Nov 7, 2023

Visit Reason
Complaint investigation conducted November 7, 2023 for multiple complaints. No deficiencies cited.

Findings
Complaint investigation conducted November 7, 2023 for multiple complaints. No deficiencies cited.

Inspection Report

Complaint Investigation
Capacity: 103 Deficiencies: 4 Date: May 5, 2023

Visit Reason
Onsite complaint survey conducted April 27 and May 5, 2023 for investigation of intakes. Four deficiencies cited related to abuse, neglect, quality of care, and care planning.

Findings
Onsite complaint survey conducted April 27 and May 5, 2023 for investigation of intakes. Four deficiencies cited related to abuse, neglect, quality of care, and care planning.

Deficiencies (4)
§483.12 Freedom from Abuse, Neglect, and Exploitation The resident has the right to be free from abuse, neglect, misappropriation of resident propert... — Freedom from abuse and neglect
§ 483.25 Quality of care Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on t... — Quality of care
R9-10-410.B. An administrator shall ensure that: R9-10-410.B.3.b. Neglect; — Resident neglect prevention
R9-10-414.B. An administrator shall ensure that a care plan for a resident: R9-10-414.B.3. Ensures that a resident is provided nursing care institutio... — Care plan implementation

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: May 5, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure a resident (#55) was free from neglect and received appropriate treatment and care according to professional standards.

Complaint Details
The complaint investigation found substantiated neglect related to delayed notification of low blood pressure and delayed treatment for resident #55, who developed severe sepsis and expired. The facility failed to monitor and communicate significant changes in condition timely.
Findings
The facility failed to timely notify the physician of the resident's low blood pressure and delayed interventions, resulting in the resident developing severe sepsis and ultimately expiring. Documentation gaps and delayed communication were noted, along with failure to monitor and treat the resident's condition promptly.

Deficiencies (2)
Failed to ensure resident #55 was free from neglect by not acting timely on life-threatening signs and symptoms.
Failed to provide appropriate treatment and care according to orders and professional standards for resident #55.
Report Facts
Blood pressure readings: 94 Blood pressure readings: 55 Blood pressure readings: 71 Blood pressure readings: 43 Heart rate: 108 Oxygen flow rate: 4 Hospital admission time: 15.45 Resident expiration time: Resident #55 expired on an unspecified date at 3:23 p.m.

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) staff #104Certified Nursing AssistantInterviewed regarding reporting low blood pressure and vital signs documentation
Licensed Practical Nurse (LPN) staff #23Licensed Practical NurseInterviewed regarding delayed response to low blood pressure and documentation
Director of Nursing (DON) staff #98Director of NursingInterviewed regarding expectations for nurse assessments and notification of physician

Inspection Report

Life Safety
Capacity: 103 Deficiencies: 11 Date: Feb 1, 2023

Visit Reason
Recertification survey conducted February 1, 2023 for Medicare under Life Safety Code 2012. Eleven deficiencies cited related to emergency preparedness, fire safety, electrical systems, and gas equipment storage.

Findings
Recertification survey conducted February 1, 2023 for Medicare under Life Safety Code 2012. Eleven deficiencies cited related to emergency preparedness, fire safety, electrical systems, and gas equipment storage.

Deficiencies (11)
[(b) Policies and procedures. [Facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set ... — Emergency preparedness policies
(1) Training program. The [facility, except CAHs, ASCs, PACE organizations, PRTFs, Hospices, and dialysis facilities] must do all of the following: (i... — Emergency preparedness training
(2) Testing. The [facility, except for LTC facilities, RNHCIs and OPOs] must conduct exercises to test the emergency plan at least annually. The [faci... — Emergency preparedness testing
Egress Doors Doors in a required means of egress shall not be equipped with a latch or a lock that requires the use of a tool or key from the egress s... — Safe means of egress
Doors with Self-Closing Devices Doors in an exit passageway, stairway enclosure, or horizontal exit, smoke barrier, or hazardous area enclosure are se... — Maintenance of fire rated doors
Sprinkler System - Maintenance and Testing Automatic sprinkler and standpipe systems are inspected, tested, and maintained in accordance with NFPA 25,... — Sprinkler system maintenance and testing
HVAC Heating, ventilation, and air conditioning shall comply with 9.2 and shall be installed in accordance with the manufacturer's specifications. 18.... — HVAC system maintenance
Electrical Systems - Essential Electric System Maintenance and Testing The generator or other alternate power source and associated equipment is capab... — Electrical system maintenance and testing
Electrical Equipment - Power Cords and Extension Cords Power strips in a patient care vicinity are only used for components of movable patient-care-re... — Proper use of power cords and extension cords
Electrical Equipment - Testing and Maintenance Requirements The physical integrity, resistance, leakage current, and touch current tests for fixed and... — Electrical equipment testing and maintenance
Gas Equipment - Cylinder and Container Storage Greater than or equal to 3,000 cubic feet Storage locations are designed, constructed, and ventilated i... — Safe storage of gas cylinders

Inspection Report

Routine
Deficiencies: 11 Date: Jan 26, 2023

Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with healthcare facility regulations, including review of clinical records, staff interviews, and policy reviews.

Findings
The facility was found deficient in multiple areas including failure to complete significant change assessments, incomplete care plans for pressure ulcers, inadequate treatment and monitoring of wounds, failure to prevent pressure ulcers, unsafe environment hazards, medication management issues including expired medications and unsecured medications, failure to maintain adequate RN staffing, and inaccurate clinical documentation.

Deficiencies (11)
Failure to ensure a significant change MDS assessment was completed timely for one resident.
Failure to develop and implement a complete care plan for treatment and care of pressure ulcer for one resident.
Failure to revise care plan to meet needs of one resident with weight loss and pressure ulcer.
Failure to provide treatment and services in accordance with professional standards for one resident with skin infections and wounds.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing for one resident.
Failure to ensure environment was free from accident hazards and provide adequate supervision to prevent accidents and medication errors.
Failure to ensure medications were secured and not left unsecured at bedside, risking medication errors.
Failure to ensure resident's weight was obtained as ordered and weight loss was identified and addressed.
Failure to ensure a registered nurse was on duty for at least 8 consecutive hours a day, 7 days a week.
Failure to discard expired medications and ensure expired medications were not available for administration.
Failure to maintain accurate and complete clinical records for one resident.
Report Facts
Weight loss percentage: 7.36 Weight loss percentage: 17.07 Census: 82 Dates without RN coverage: 4 Expired medications found: 18

Employees mentioned
NameTitleContext
Registered Dietician NutritionistInterviewed regarding failure to identify and notify weight loss for resident #4
Director of NursingInterviewed regarding expectations for weight monitoring, care plan revisions, RN staffing, and medication safety
Licensed Practical Nurse / Wound NurseInterviewed regarding wound care and treatment for residents
Certified Nursing AssistantInterviewed regarding bed safety and environment hazards
Licensed Practical NurseInterviewed regarding medication administration and expired medication findings
Staff #12 (CNA)Interviewed regarding bed frame and picture falling incident

Inspection Report

Routine
Deficiencies: 15 Date: Dec 6, 2021

Visit Reason
The inspection was conducted to evaluate the facility's compliance with regulatory requirements including medication consent, advance directives, resident assessments, care planning, discharge planning, activities of daily living, fall prevention, dialysis care, pharmaceutical services, infection control, and food safety.

Findings
The facility was found deficient in multiple areas including failure to obtain psychotropic medication consents timely, incomplete advance directives documentation, untimely resident assessments, incomplete care plans for dialysis, unsafe discharge medication practices, inadequate assistance with activities of daily living, inconsistent fall interventions, insufficient dialysis monitoring, medication availability issues, failure to hold medications per parameters, improper medication monitoring, unlabeled medications and glucose solutions, food safety violations, and inadequate infection control practices including PPE use.

Deficiencies (15)
Failure to ensure residents and/or representatives were informed of risks and benefits of psychotropic medications prior to administration.
Failure to ensure advance directives and discussions were current in the clinical record for a resident experiencing decline.
Failure to provide timely Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) and Notice of Medicare Non-Coverage (NOMNC) to resident or representative.
Failure to complete comprehensive resident assessments within required timeframes.
Failure to develop and implement a comprehensive care plan describing services for a resident receiving dialysis.
Failure to ensure safe discharge medication practices including documentation and timely provision of prescriptions.
Failure to provide timely and adequate assistance with activities of daily living including bathing and nail care.
Failure to consistently implement fall interventions and develop new interventions after multiple falls.
Failure to provide dialysis care consistent with professional standards including monitoring of fistula site.
Failure to ensure routine medications were consistently available and administered as ordered.
Failure to ensure medications were administered within ordered parameters and to notify physician when parameters were exceeded.
Failure to ensure psychotropic medication monitoring was consistently completed and documented.
Failure to ensure medications and glucose control solutions were labeled with open dates and stored properly.
Failure to ensure food was stored with proper labeling and dates, staff wore hair restraints, and food handling practices were followed.
Failure to maintain infection control standards including proper PPE use by staff, visitors, and transportation personnel for residents on isolation precautions.
Report Facts
Sample size: 5 Sample size: 3 Sample size: 6 Medication administration days missing monitoring: 17 Medication administration days missing monitoring: 21 Medication administration days missing monitoring: 16

Employees mentioned
NameTitleContext
Staff #44Registered Nurse Unit ManagerInterviewed regarding psychotropic medication consent, medication availability, fall interventions, and medication monitoring
Staff #134Director of NursingInterviewed regarding psychotropic medication consent, advance directives, discharge planning, dialysis care, medication availability, medication monitoring, infection control
Staff #150Certified Nursing AssistantInterviewed regarding activities of daily living and fall risk
Staff #101Food Service ManagerInterviewed regarding food safety and kitchen observations
Staff #106Licensed Practical NurseInterviewed regarding dialysis care and medication administration
Staff #82Licensed Practical NurseInterviewed regarding medication administration and bowel care
Staff #145Transportation DriverObserved and interviewed regarding PPE use during resident transport
Staff #79ReceptionistInterviewed regarding visitor screening and PPE education

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