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Assisted Living Home

Shipley Living

Assisted Living Home

Shipley Living

2723 Shipley Rd, Wilmington, DE 19810 View map
Overview of Shipley Living

Shipley Living is a senior living community that houses services for independent living, assisted living, memory care, and skilled nursing living options. Awarded as the ‘#1 Best in Customer Satisfaction’ for 4 years in a  row, management practices a results-driven approach to quality senior living. The resident-centered community understands the importance of meaningful relationships and the importance of family, which is why it highly practices a resident-centered approach to holistic wellness for seniors. Shipley living is where residents thrive and live their best lives possible.

Residents of all housing are provided essential amenities and services that help with day-to-day activities such as concierge services, fitness classes, housekeeping, maintenance, a library, a swimming pool, and a hair salon available in the community.  These are all offered with the thought that residents would want to have a relaxed and stress-free lifestyle.

(302) 479-0111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Delaware average: 3.3/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Delaware average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Delaware average: 4.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Delaware average: 4.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 4m per day

This home provides 14% less nursing time per resident than the Delaware average.

Delaware average: 4h 43m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 17

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Delaware average
Occupancy rate 70.5%
Residents per day (avg) 61
Occupancy rate
70.5%
Residents per day (avg)
61

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

41% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$13.5M
Operating loss
-$2.1M
Privately-owned community Operated by a business corporation.
Home revenue
$13,540,108.00
Operating loss
$-2,146,672.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
34.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.0M
Total costs $15.7M
Bed community size
17-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License details

Facility type
Assisted Living
Status Active
Issuance January 7, 2025
Expiration June 30, 2026

Additional licensing details

License number: 1377

Ownership & operating entity

Shipley Living is administrated by Chanel Dale Lateef.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Michael Asika
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Shipley Living

Independent Living Assisted Living Skilled Nursing

Health Inspection History

Inspections
Total health inspections 6

Delaware average 4.4


Last Health inspection on Jun 2025

Total health citations 60

Delaware average 38.9

Citations per inspection
10

Delaware average 8.72


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

41 of 60 citations resulted from standard inspections; 17 of 60 resulted from complaint investigations; and 2 of 60 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
11% worse than Delaware average

Delaware average: 0.9


Serious Health citations More info 1
17% better than Delaware average

Delaware average: 1.2

1 critical citation More info Delaware average: 0.9

1 serious citation More info Delaware average: 1.2

56 moderate citations More info Delaware average: 35.7

2 minor citations More info Delaware average: 1
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jun 06, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jul 02, 2024
Corrected

Administration minor citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Jul 02, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 02, 2024
Corrected

Compare Assisted Living around New Castle County The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

Rockland Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
104
No
-
30
Studio / 1 Bed
Shipley Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Wilmington
97
Yes
-
13
Studio / 1 Bed / 2 Bed
Sunrise of Wilmington
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
90
Yes
A-
23
Studio / 1 Bed / 2 Bed
Arden Courts – Wilmington
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
56
No
-
19
Studio / 1 Bed / 2 Bed
Forwood Estates
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Wilmington
40
Yes
-
35
Studio / 1 Bed / 2 Bed

Places of interest near Shipley Living

Address 6 miles from city center — 2.82 miles to nearest hospital (Nemours Children's Hospital, Delaware)

Address 2723 Shipley Rd, Wilmington, DE 19810

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 127
Employees 79
Contractors 48
Staff to resident ratio 1.55:1
0% compared with Delaware average

Delaware average ratio: 1.61:1

Avg staff/day 42
Average shift 7.5 hours
0% compared with Delaware average

Delaware average: 7.6 hours

Total staff hours (quarter) 28,518
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

18.4%

5,249 contractor hours this quarter

Licensed Practical Nurse: 15 Registered Nurse: 7 Physical Therapy Assistant: 6 Speech Language Pathologist: 6 Physical Therapy Aide: 4 Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Medical Director: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant4304311,84091100%7.5
Licensed Practical Nurse1115265,04791100%8
Registered Nurse77143,40591100%8.1
Clinical Nurse Specialist6061,7358998%8.5
Other Dietary Services Staff6061,5238796%6.8
Physical Therapy Assistant0668557481%6.8
Respiratory Therapy Technician0444766875%4.5
Administrator1014565763%8
Physical Therapy Aide0444527077%6.4
Occupational Therapy Aide1014505055%9
Dietitian1014325459%8
Speech Language Pathologist0664307987%4.2
Qualified Social Worker0333436571%5.3
Feeding Assistant0113125257%6
Dental Services Staff1012723437%8
Mental Health Service Worker1012322932%8
Nurse Practitioner1011602022%8
Medical Director011782629%3
Occupational Therapy Assistant011211618%1.3
43 Certified Nursing Assistant
% of Days 100%
26 Licensed Practical Nurse
% of Days 100%
14 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 98%
6 Other Dietary Services Staff
% of Days 96%
6 Physical Therapy Assistant
% of Days 81%
4 Respiratory Therapy Technician
% of Days 75%
1 Administrator
% of Days 63%
4 Physical Therapy Aide
% of Days 77%
1 Occupational Therapy Aide
% of Days 55%
1 Dietitian
% of Days 59%
6 Speech Language Pathologist
% of Days 87%
3 Qualified Social Worker
% of Days 71%
1 Feeding Assistant
% of Days 57%
1 Dental Services Staff
% of Days 37%
1 Mental Health Service Worker
% of Days 32%
1 Nurse Practitioner
% of Days 22%
1 Medical Director
% of Days 29%
1 Occupational Therapy Assistant
% of Days 18%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
82 residents
Residents by payment source
Private pay or other
82 residents (100%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.4
50% worse than Delaware average

Delaware average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.8
52% worse than Delaware average

Delaware average: 19.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 18.9%
23% worse than Delaware average

Delaware average: 15.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 37.4%
88% worse than Delaware average

Delaware average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.1%
36% worse than Delaware average

Delaware average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Delaware average

Delaware average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.7%
29% worse than Delaware average

Delaware average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.0%
131% worse than Delaware average

Delaware average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.9%
72% worse than Delaware average

Delaware average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
91% better than Delaware average

Delaware average: 6.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.6%
85% better than Delaware average

Delaware average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.3%
In line with Delaware average

Delaware average: 95.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
In line with Delaware average

Delaware average: 97.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.0%
In line with Delaware average

Delaware average: 82.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
37% better than Delaware average

Delaware average: 0.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 89.2%
7% better than Delaware average

Delaware average: 83.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $32K
67% lower than Delaware average

Delaware average: $98K

Number of fines 2
7% more fines than Delaware average

Delaware average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Delaware average

Delaware average: 0.2

Fines amount comparison
Fines amount comparison
This facility $32K
Delaware average $98K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 2, 2024
$17K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$16K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Delaware Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.

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