Shipley Living

Shipley Living is an Assisted Living Home in Delaware

Shipley Living is an Assisted Living Home in Delaware

Shipley Living

2723 Shipley Rd, Wilmington, DE 19810 View Map

Shipley Living is an Assisted Living Home in Delaware

Shipley Living is an Assisted Living Home in Delaware

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Overview of Shipley Living

Shipley Living is a senior living community that houses services for independent living, assisted living, memory care, and skilled nursing living options. Awarded as the ‘#1 Best in Customer Satisfaction’ for 4 years in a  row, management practices a results-driven approach to quality senior living. The resident-centered community understands the importance of meaningful relationships and the importance of family, which is why it highly practices a resident-centered approach to holistic wellness for seniors. Shipley living is where residents thrive and live their best lives possible.

Residents of all housing are provided essential amenities and services that help with day-to-day activities such as concierge services, fitness classes, housekeeping, maintenance, a library, a swimming pool, and a hair salon available in the community.  These are all offered with the thought that residents would want to have a relaxed and stress-free lifestyle.

302-479-0111
Home Information SHIPLEY LIVING
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
17
Occupancy
78.5%
Total Bed Days Available
58035
Avg. Length of Stay
119 days
Avg. Residents per Day
61
Finance
Home Revenue
$10,523,000.00
Payroll Costs
$3,696,827.00
Profit
$-2,204,610.00
Total Home Costs
$11,728,250.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
35.1%
House Specifics:
CCN
85031
Owner Name
BALLAS, TIMOTHY
Rural vs. Urban
Urban
County
New Castle
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
149
Total Discharges
138
% Medicaid Admissions
13%
% Medicare Admissions
48%
% Private Pay Admissions
39%
% Medicaid Discharges
16%
% Medicare Discharges
50%
% Private Pay Discharges
34%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.07 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
6176
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
2498
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
35323
Bed community size
17-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Assisted Living
License Date
January 7, 2025
License Expiration
June 30, 2026

Additional licensing details

License number: 1377

Ownership & operating entity

Shipley Living is administrated by Chanel Dale Lateef.

Director of nursing: Michael Asika

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Michael Asika
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Types of Care at Shipley Living

Independent Living Assisted Living Skilled Nursing
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Places of interest near Shipley Living

Address 6 miles from city center

Address 2723 Shipley Rd, Wilmington, DE 19810

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Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Compare Assisted Living around New Castle County
Sunrise of Wilmington
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Wilmington
90
Yes
A-
23
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Desert Sanctuary Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Phoenix
10
No
-
3
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Forwood Manor
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

RC

Respite Care

Wilmington
40
Yes
-
35
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Shipley Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

Wilmington
82
Yes
-
13
BALLAS, TIMOTHY
78.5%
$10,523,000.00
$3,696,827.00
35.1%
61.10
3/5
4.0699
2/5
4/5
5/5
2
Studio / 1 Bed / 2 Bed
D&A White Dove Assisted Living Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Phoenix
10
No
-
11
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

127
Total Staff
79
Employees
48
Contractors
28,518
Total Hours (Quarter)
42
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.1 Yes
Licensed Practical Nurse268 Yes
Certified Nursing Assistant437.5 No
Staff by Category
Administration
2 staff
6.4hs shift avg
Nursing Staff
84 staff
7.7hs shift avg
Physicians & Practitioners
7 staff
8.4hs shift avg
Therapy Services
22 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
5.3hs shift avg
Dietary Services
7 staff
7hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
18.4%
of total hours from contractors
5,249 contractor hours this quarter
Medical Director: 1 Registered Nurse: 7 Licensed Practical Nurse: 15 Physical Therapy Assistant: 6 Physical Therapy Aide: 4 Feeding Assistant: 1 Speech Language Pathologist: 6 Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4304311,84091100%7.5
Licensed Practical Nurse1115265,04791100%8
Registered Nurse77143,40591100%8.1
Clinical Nurse Specialist6061,7358998%8.5
Other Dietary Services Staff6061,5238796%6.8
Physical Therapy Assistant0668557481%6.8
Respiratory Therapy Technician0444766875%4.5
Administrator1014565763%8
Physical Therapy Aide0444527077%6.4
Occupational Therapy Aide1014505055%9
Dietitian1014325459%8
Speech Language Pathologist0664307987%4.2
Qualified Social Worker0333436571%5.3
Feeding Assistant0113125257%6
Dental Services Staff1012723437%8
Mental Health Service Worker1012322932%8
Nurse Practitioner1011602022%8
Medical Director011782629%3
Occupational Therapy Assistant011211618%1.3

Health Inspection History

Source: CMS Health Citations (Nov 2019 – Jun 2025)

6
Inspections
60
Total Citations
1
Critical (J-L)
1
Serious (G-I)
10
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
56
Serious (G-I)
1
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Resident Rights
11
18% of total
Quality of Life & Care
11
18% of total
Infection Control
9
15% of total
Pharmacy Services
5
8% of total
Administration
3
5% of total
Abuse, Neglect & Exploitation
2
3% of total
Citation Sources
Standard Inspections 43
Complaint Investigations 19
State Comparison (DE)
Avg Citations (State)
38.9
This Facility: 60
Avg Critical (State)
0.9
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 06, 2025 D PharmacyF0760 Corrected
Jul 02, 2024 D Abuse/NeglectF0609 Corrected
Jul 02, 2024 C AdministrationF0838 Corrected
Jul 02, 2024 E Infection ControlF0880 Corrected
Jul 02, 2024 D Infection ControlF0882 Corrected
Jul 02, 2024 E Infection ControlF0883 Corrected
Jul 02, 2024 D Nursing ServicesF0728 Corrected
Jul 02, 2024 D Nursing ServicesF0730 Corrected
Jul 02, 2024 D Nursing ServicesF0947 Corrected
Jul 02, 2024 D PharmacyF0755 Corrected
Jul 02, 2024 D Quality of CareF0677 Corrected
Jul 02, 2024 D Quality of CareF0684 Corrected
Jul 02, 2024 D Quality of CareF0685 Corrected
Jul 02, 2024 G Quality of CareF0689 Corrected
Jul 02, 2024 D Care PlanningF0638 Corrected
Jul 02, 2024 D Care PlanningF0641 Corrected
Jul 02, 2024 D Care PlanningF0645 Corrected
Jul 02, 2024 D Care PlanningF0656 Corrected
Jul 02, 2024 D Care PlanningF0657 Corrected
Jul 02, 2024 D Care PlanningF0658 Corrected
Jul 02, 2024 D Care PlanningF0842 Corrected
Jul 02, 2024 D Resident RightsF0550 Corrected
Jul 02, 2024 D Resident RightsF0553 Corrected
Jul 02, 2024 D Resident RightsF0558 Corrected
Jul 02, 2024 D Resident RightsF0623 Corrected
Jan 08, 2024 D EnvironmentalF0919 Corrected
Jan 08, 2024 D Quality of CareF0695 Corrected
Jan 08, 2024 D Quality of CareF0697 Corrected
Jan 08, 2024 D Quality of CareF0745 Corrected
Jan 08, 2024 D Care PlanningF0637 Corrected
Jan 08, 2024 D Care PlanningF0644 Corrected
Jan 08, 2024 J Care PlanningF0660 Corrected
Jan 08, 2024 D Resident RightsF0622 Corrected
Jan 08, 2024 D Resident RightsF0623 Corrected
Jan 08, 2024 E Resident RightsF0625 Corrected
Apr 20, 2023 D AdministrationF0940 Corrected
Apr 20, 2023 D Resident RightsF0578 Corrected
Jan 26, 2023 D Abuse/NeglectF0943 Corrected
Jan 26, 2023 D AdministrationF0868 Corrected
Jan 26, 2023 F Infection ControlF0880 Corrected
Jan 26, 2023 F Infection ControlF0881 Corrected
Jan 26, 2023 E Infection ControlF0882 Corrected
Jan 26, 2023 E Infection ControlF0885 Corrected
Jan 26, 2023 F Infection ControlF0886 Corrected
Jan 26, 2023 C Nursing ServicesF0732 Corrected
Jan 26, 2023 F NutritionF0812 Corrected
Jan 26, 2023 D PharmacyF0756 Corrected
Jan 26, 2023 D PharmacyF0757 Corrected
Jan 26, 2023 D PharmacyF0761 Corrected
Jan 26, 2023 D Quality of CareF0677 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Life Care Services
Resident Census by Payment Source
82 Total Residents
Private Pay/Other 82 (100%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
14.4 Score
50% worse than avg State avg: 9.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
28.8 Score
52% worse than avg State avg: 19.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
18.9%
Lost Too Much Weight
9.9%
Urinary Tract Infection
5.0%
Depressive Symptoms
0.6%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
96.3%
Antipsychotic Use
1.6%
Walking Ability Worsened
37.4%
Influenza Vaccine
97.9%
High Risk Residents with Pressure Ulcers
5.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
30.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
84.0% Near average State: 82.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 37% better than avg State: 0.9%
Influenza Vaccine
89.2% 7% better than avg State: 83.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $32K State avg: $98K 67% better than avg
Number of Fines 2 State avg: 1.9
Compared to State Average Facility: $32K | State Avg: $98K
Penalty History

Showing all 2 penalties (Jan 2024 - Jul 2024)

Jul 2, 2024 Civil Money Penalty
$17K
Jan 8, 2024 Civil Money Penalty
$16K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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