Total health inspections
6
Delaware average 4.4
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Shipley Living
Assisted Living in Wilmington
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Shipley Living
Assisted Living in Wilmington
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Shipley Living is a senior living community that houses services for independent living, assisted living, memory care, and skilled nursing living options. Awarded as the ‘#1 Best in Customer Satisfaction’ for 4 years in a row, management practices a results-driven approach to quality senior living. The resident-centered community understands the importance of meaningful relationships and the importance of family, which is why it highly practices a resident-centered approach to holistic wellness for seniors. Shipley living is where residents thrive and live their best lives possible.
Residents of all housing are provided essential amenities and services that help with day-to-day activities such as concierge services, fitness classes, housekeeping, maintenance, a library, a swimming pool, and a hair salon available in the community. These are all offered with the thought that residents would want to have a relaxed and stress-free lifestyle.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 20th out of 37 homes in Delaware.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 20th out of 37 homes in Delaware.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 4m per day
vs Delaware avg
-14%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
17
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.5%
Avg. Length of Stay
76 days
Occupancy rate
70.5%
Avg. Length of Stay
76 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
56% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
41% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.5M
Operating loss
-$2.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$13.5M
Operating loss
-$2.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.7M
17-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026
License Number1377
Shipley Living is administrated by Chanel Dale Lateef.
Staffing
Key information about the people who lead and staff this community.
Director of NursingMichael Asika
Director of Nursing Email
[email protected]
Administrator Email
[email protected]
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Shipley Living
Independent Living
Assisted Living
Skilled Nursing
Health Inspection History
Inspections
Total health citations
60
Delaware average 38.9
Citations per inspection
10
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 60 citations resulted from standard inspections; 17 of 60 resulted from complaint investigations; and 2 of 60 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Delaware averageDelaware average: 0.9
Serious Health citations
1
1
17% better than Delaware averageDelaware average: 1.2
1 critical citation
1 serious citation
56 moderate citations
2 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 02, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 02, 2024
Corrected
Administration minor citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jul 02, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jul 02, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 02, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 02, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around New Castle County The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Filter by care type
| Rockland Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wilmington | 104 | No | 30 | Studio / 1 Bed / 2 Bed | - | Paul C Taylor | Kimberly Luces |
| Shipley Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Wilmington | 97 | Yes | 13 | Studio / 1 Bed / 2 Bed | - | Chanel Dale Lateef | Michael Asika |
| Sunrise of Wilmington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wilmington | 90 | Yes | 23 | Studio / 1 Bed / 2 Bed | A- | Marquiest Ponzo -Interim | Chrystal Johnston - Interim |
| Arden Courts – Wilmington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wilmington | 56 | No | 19 | Studio / 1 Bed / 2 Bed | - | Sabrina Richmond | Olena Georges |
| Forwood Estates |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Wilmington | 40 | Yes | 35 | Studio / 1 Bed / 2 Bed | - | Rawalda Alexis Goring - Ed | Pauline Mwangi |
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Places of interest near Shipley Living
6 miles from city center
Estimated distance in miles from Wilmington's city center to Shipley Living's address, calculated via Google Maps.
— 2.82 miles to nearest hospital (Nemours Children's Hospital, Delaware)
Calculate Travel Distance to Shipley Living
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
127
Employees
79
Contractors
48
Staff to resident ratio
1.55:1
0% compared with Delaware averageDelaware average ratio: 1.61:1
Avg staff/day
42
Average shift
7.5 hours
0% compared with Delaware averageDelaware average: 7.6 hours
Total staff hours (quarter)
28,518
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
18.4%
5,249 contractor hours this quarter
Licensed Practical Nurse: 15
Registered Nurse: 7
Physical Therapy Assistant: 6
Speech Language Pathologist: 6
Physical Therapy Aide: 4
Respiratory Therapy Technician: 4
Qualified Social Worker: 3
Medical Director: 1
Feeding Assistant: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 43 | 0 | 43 | 11,840 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 11 | 15 | 26 | 5,047 | 91 | 100% | 8 |
| Registered Nurse | 7 | 7 | 14 | 3,405 | 91 | 100% | 8.1 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,735 | 89 | 98% | 8.5 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,523 | 87 | 96% | 6.8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 855 | 74 | 81% | 6.8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 476 | 68 | 75% | 4.5 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 452 | 70 | 77% | 6.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 450 | 50 | 55% | 9 |
| Dietitian | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Speech Language Pathologist | 0 | 6 | 6 | 430 | 79 | 87% | 4.2 |
| Qualified Social Worker | 0 | 3 | 3 | 343 | 65 | 71% | 5.3 |
| Feeding Assistant | 0 | 1 | 1 | 312 | 52 | 57% | 6 |
| Dental Services Staff | 1 | 0 | 1 | 272 | 34 | 37% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 232 | 29 | 32% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 160 | 20 | 22% | 8 |
| Medical Director | 0 | 1 | 1 | 78 | 26 | 29% | 3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 21 | 16 | 18% | 1.3 |
43 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
14 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
98%
6 Other Dietary Services Staff
% of Days
96%
6 Physical Therapy Assistant
% of Days
81%
4 Respiratory Therapy Technician
% of Days
75%
1 Administrator
% of Days
63%
4 Physical Therapy Aide
% of Days
77%
1 Occupational Therapy Aide
% of Days
55%
1 Dietitian
% of Days
59%
6 Speech Language Pathologist
% of Days
87%
3 Qualified Social Worker
% of Days
71%
1 Feeding Assistant
% of Days
57%
1 Dental Services Staff
% of Days
37%
1 Mental Health Service Worker
% of Days
32%
1 Nurse Practitioner
% of Days
22%
1 Medical Director
% of Days
29%
1 Occupational Therapy Assistant
% of Days
18%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
82
Private pay or other
82
100% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
50% worse than Delaware averageDelaware average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
52% worse than Delaware averageDelaware average: 19.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
23% worse than Delaware averageDelaware average: 15.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
37.4%
Percent of long-stay residents whose ability to move independently worsened
37.4%
88% worse than Delaware averageDelaware average: 19.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
36% worse than Delaware averageDelaware average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Delaware averageDelaware average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
29% worse than Delaware averageDelaware average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.0%
Percent of long-stay residents with a urinary tract infection
5.0%
131% worse than Delaware averageDelaware average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.9%
Percent of long-stay residents who lose too much weight
9.9%
72% worse than Delaware averageDelaware average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
91% better than Delaware averageDelaware average: 6.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.6%
Percent of long-stay residents who received an antipsychotic medication
1.6%
85% better than Delaware averageDelaware average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
In line with Delaware averageDelaware average: 95.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with Delaware averageDelaware average: 97.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
In line with Delaware averageDelaware average: 82.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
37% better than Delaware averageDelaware average: 0.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
7% better than Delaware averageDelaware average: 83.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$32K
67% lower than Delaware averageDelaware average: $98K
Number of fines
2
7% more fines than Delaware averageDelaware average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware averageDelaware average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$32K
Delaware average
$98K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 2, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 2, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Shipley Living based on CMS SNF Cost Reports.
Occupancy Rate
70.5%
↓ 5.3pp vs 2022
Net Income
-$2.1M
↑ ~$57.9K vs 2022
Total Payroll
$7.6M
↑ ~$2.1M vs 2022
Profit Margin
-19.9%
↑ 1.1pp vs 2022
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Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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