Inspection Reports for
Signature Healthcare at North Hardin Rehab and Wellness Center

The complaint alleged inadequate care including failure to provide showers, call light response delays, lack of assistance with meals, dental care issues, and improper response to a resident's call to 911. The investigation included interviews, observations, and record reviews. Most allegations were unsubstantiated due to lack of evidence, but some deficiencies related to medication administration, privacy, ADL care, and food safety were cited.

The investigation found the facility in compliance with program requirements for most allegations, with no substantiated evidence of abuse or neglect. Some deficiencies were cited related to medication administration, personal privacy, ADL care, and food safety, with corrective actions implemented and education provided to staff.

The complaint investigation found that a Certified Nurse Aide (CNA2) reported an allegation of abuse involving a resident (R1) approximately 24 hours late. The facility failed to report the allegation to the Administrator and State Survey Agency within 2 hours and 5 working days as required. The allegation involved physical abuse by staff members. The facility suspended involved staff, educated staff on abuse reporting policies, and implemented a Quality Assurance & Process Improvement Program to prevent recurrence.

The facility was found not to be in substantial compliance on 01/23/2025 with one deficiency cited related to reporting alleged violations of abuse, neglect, exploitation, or mistreatment. The facility failed to ensure timely reporting of an allegation of abuse to the Administrator and State Survey Agency within required timeframes. Corrective actions and education were implemented to address the deficiency and ensure future compliance.