Inspection Reports for
Signature HealthCARE of Primacy

TN

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 3.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

25% better than Tennessee average
Tennessee average: 4.4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2018
2019
2021

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Dec 1, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident assessments, including quarterly, discharge, and accuracy of Minimum Data Set (MDS) assessments, as well as care related to indwelling urinary catheters.

Findings
The facility failed to complete quarterly and discharge assessments within required timeframes for multiple residents and failed to accurately assess residents for use of urinary catheters and antipsychotic medications. Additionally, the facility failed to provide appropriate catheter care and maintain physician orders for indwelling catheters for some residents.

Deficiencies (4)
Failed to complete quarterly assessments within regulatory time frames for 5 of 42 sampled residents.
Failed to complete discharge assessments within regulatory time frames for 16 of 42 sampled residents.
Failed to accurately assess residents for use of urinary catheters and antipsychotic medications for 2 of 21 sampled residents.
Failed to provide appropriate care and services to maintain indwelling urinary catheters for 2 of 2 sampled residents.
Report Facts
Residents with untimely quarterly assessments: 5 Residents with untimely discharge assessments: 16 Residents with inaccurate assessments: 2 Residents with inadequate catheter care: 2

Employees mentioned
NameTitleContext
MDS Coordinator #1Confirmed quarterly assessments were not completed timely and confirmed Resident #280 should have been coded for an indwelling catheter.
MDS Coordinator #2Confirmed quarterly assessments were not completed timely and confirmed Resident #382 was coded incorrectly for antipsychotic medications.
MDS Coordinator #3Confirmed quarterly assessments were not completed timely.
Certified Nursing Assistant (CNA) #2Certified Nursing AssistantObserved providing catheter care without proper hand hygiene and confirmed hand hygiene should be performed between glove changes.
Licensed Practical Nurse (LPN) #1Licensed Practical NurseObserved providing catheter care improperly and confirmed proper catheter cleaning procedures.
Unit ManagerConfirmed proper catheter care procedures and hand hygiene expectations.
Director of NursingDirector of NursingConfirmed no physician orders existed for Resident #280's indwelling catheter.
Assistant Director of NursingAssistant Director of NursingConfirmed no physician orders existed for Resident #280's indwelling catheter.

Inspection Report

Deficiencies: 0 Date: Oct 22, 2019

Visit Reason
The document is a statement of deficiencies and plan of correction for Signature Healthcare of Primacy, summarizing the results of a survey completed on 2019-10-22.

Findings
No health deficiencies were found during the survey.

Inspection Report

Routine
Deficiencies: 6 Date: Dec 19, 2018

Visit Reason
The inspection was conducted to assess compliance with professional standards of quality in medication administration, pressure ulcer care, medication error rates, medication storage, and infection prevention and control practices at the nursing facility.

Findings
The facility was found deficient in multiple areas including improper medication administration through enteral tubes and eye drops, failure to follow physician orders for pressure ulcer care, medication errors exceeding 5%, improper medication storage and labeling, and inadequate infection prevention practices such as hand hygiene and equipment cleaning.

Deficiencies (6)
Failure to follow facility policy for administration of medications through an enteral tube and administration of eye drops.
Failure to follow physician orders for treatment of pressure ulcers for one resident.
Medication error rate exceeded 5 percent with 3 errors observed out of 26 opportunities.
Failure to ensure residents were free from significant medication errors when one nurse did not administer correct dosage.
Medications were left unattended and out of sight, and medications with shortened expiration dates were not dated when opened.
Failure to ensure infection prevention practices including hand hygiene, use of barriers, and cleaning of reusable equipment during medication administration.
Report Facts
Medication error rate: 11.538 Medication errors observed: 3 Medication administration opportunities observed: 26 Residents affected: 5

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseFailed to follow medication administration policy for enteral tube and eye drops; failed infection control practices
RN #1Registered NurseFailed to follow medication administration policy for enteral tube and eye drops; involved in medication errors
LPN #2Licensed Practical NurseLeft medications unattended and out of sight during administration
LPN #3Licensed Practical NurseInvolved in medication errors and failed to administer correct medication dosage; failed infection control practices
LPN #4Licensed Practical NurseConfirmed resident not wearing bilateral heel boots as ordered
Director of NursingDirector of Nursing (DON)Interviewed multiple times regarding proper medication administration, infection control, and compliance with physician orders

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