Most inspections found no deficiencies, showing the facility generally maintained compliance with licensing regulations, infection control, and resident care standards. The most recent report from July 9, 2025, was a complaint investigation that found the allegation of an unsafe environment unsubstantiated. One notable deficiency occurred in January 2023 when a medication error was cited involving a resident receiving another resident’s medication to which they were allergic, posing an immediate health risk; this was an isolated incident with no fines or enforcement actions listed. Several other complaint investigations, including those related to infection control and resident care, were unsubstantiated. Recent reports have been consistently clean, indicating improvement and adherence to required protocols over time.
The inspection was conducted as an unannounced complaint investigation following a complaint received on 2021-02-16 alleging that the facility does not provide a safe environment for residents.
Findings
The investigation found that the facility's main front door is locked from the outside at night but not from the inside, allowing residents to exit. Residents have key fobs to re-enter, and two side exit doors remain unlocked. Security staff may occasionally be away from the front desk. Based on these findings, the allegation was deemed unsubstantiated.
Complaint Details
The complaint alleged that the facility does not provide a safe environment because the main front door is locked at night and residents cannot exit, and security staff are not always available at the front desk. The allegation was found unsubstantiated.
Report Facts
Facility capacity: 285
Employees Mentioned
Name
Title
Context
Donna Teutschel
Evaluator
Conducted telephone interview and complaint investigation
An unannounced required annual inspection visit was conducted to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, well-maintained, and free from safety hazards. Staffing levels and training met requirements, resident care plans were comprehensive and up-to-date, medication administration followed policies, and health and safety protocols were in place. Overall, the facility complied with licensing regulations.
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Administrator
Met with Licensing Program Analyst during inspection and acknowledged receipt of report.
Renita Hall
Licensing Program Analyst
Conducted the unannounced required annual inspection visit.
The visit was an unannounced case management follow-up on an incident involving the death of a resident after an unwitnessed fall at the facility.
Findings
The facility acted appropriately and in compliance with applicable regulations regarding the incident. No deficiencies were cited during this visit, and appropriate safety measures were observed.
Report Facts
Resident age: 78Incident date: Jan 10, 2025Death report date: Jan 13, 2025
Employees Mentioned
Name
Title
Context
Renita Hall
Licensing Program Analyst
Conducted the unannounced case management visit and interview
Jessica Swaaley
Executive Director
Met with Licensing Program Analyst during the visit and discussed the incident
Sondra Brakeville
Administrator/Director
Interviewed regarding the incident and facility emergency protocols
The inspection was an unannounced required 1-year annual visit to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, well-maintained, and free from safety hazards. Staffing levels and training met regulatory requirements, resident care plans were comprehensive and up-to-date, medication administration was compliant, and health and safety protocols including infection control and emergency plans were properly followed. Overall, the facility complied with licensing regulations.
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Administrator
Met with Licensing Program Analyst during inspection and acknowledged receipt of report.
Renita Hall
Licensing Program Analyst
Conducted the unannounced required 1-year annual visit.
An unannounced complaint investigation visit was conducted in response to allegations that resident care needs were not being met and that a resident was not given privacy, including a claim that a resident's bathroom was locked and inaccessible.
Findings
The investigation included interviews and records review and found that the bathroom was locked due to infection control protocols during a COVID-19 outbreak. Staff assisted residents with bathroom use and sanitization. There was insufficient evidence to substantiate the allegations regarding unmet care needs and lack of privacy.
Complaint Details
The complaint was unsubstantiated. Allegations included resident care needs not being met and lack of privacy due to locked bathroom access. Investigation found protocols in place for infection control and staff assistance. No evidence supported the allegations.
Licensing Program Analyst Carmen Lopez conducted a visit to deliver findings for an investigation and to conduct a case management visit.
Findings
No deficiencies were cited during the visit. Technical advisories were given per Title 22, Division 6, Chapter 8 of the California Code of Regulations.
Employees Mentioned
Name
Title
Context
Maureen Manzon
Assistant Director of Resident Care
Met during the visit and participated in the exit interview.
Severino Doria
Director of Resident Care
Met during the visit and participated in the exit interview.
An unannounced complaint investigation visit was conducted in response to an allegation that staff did not follow the infection control plan, specifically regarding COVID-19 protocols in the memory care unit.
Findings
The investigation found that memory care residents were quarantined by sections as required, staff trainings on COVID-19 protocols were confirmed, and the facility followed its COVID-19 infection control plan. The allegation was found to be unsubstantiated.
Complaint Details
The complaint alleged that staff did not follow infection control plan related to COVID-19 positive residents not quarantining in the memory care unit. The allegation was found to be unsubstantiated.
Report Facts
Capacity: 285Census: 178
Employees Mentioned
Name
Title
Context
Elizabeth Hamilton
Licensing Program Analyst
Conducted the complaint investigation
Sondra Brakeville
Executive Director
Met with Licensing Program Analyst during the investigation
The visit was conducted in response to a self-reported incident on 2022-11-01 where a resident was administered medication to which they were allergic.
Findings
A deficiency was cited for a medication error where Resident 1 was given another resident's medication, posing an immediate health risk. The facility staff had current criminal record clearances and residents appeared appropriate for care.
Complaint Details
The visit was complaint-related due to a self-reported medication error incident involving Resident 1. The deficiency was substantiated and cited.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Incidental Medical & Dental Care Services. The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by Resident 1 being administered another resident's medication to which they were allergic, posing an immediate health risk.
Type A
Report Facts
Residents in care: 217Total capacity: 285Deficiency count: 1
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Administrator/Executive Director
Met during the visit and involved in exit interview
The visit was an unannounced case management inspection regarding two self-reported incidents involving resident falls and injuries submitted to Community Care Licensing.
Findings
The Licensing Program Analyst toured the facility, interviewed staff, and reviewed records, finding no deficiencies during the visit.
Complaint Details
The visit was triggered by two incidents: Resident #1 fell and sustained an injury on 2022-05-07 and was hospitalized, returning with hospice care; Resident #2 fell and sustained an injury on 2022-05-13 and was hospitalized. Both incidents were self-reported to Community Care Licensing.
Employees Mentioned
Name
Title
Context
Vicky Williamson
Licensing Program Analyst
Conducted the unannounced case management visit.
Sondra Brakeville
Executive Director
Met with Licensing Program Analyst to discuss the purpose of the visit.
Jessica Swaaley
Business Office Manager
Participated in exit interview and received a copy of the report.
Diana Lopez
Director of Resident Care
Met with Licensing Program Analyst during the visit.
The inspection was an unannounced required 1-year visit to evaluate the facility's compliance with licensing and infection control requirements.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures, and no deficiencies were observed during the visit.
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Administrator / Executive Director
Met with Licensing Program Analyst during the inspection and discussed the purpose of the visit.
Diana Lopez
Assistant Director of Resident Care
Conducted facility tour with Licensing Program Analyst.
Jessica Swaaley
Business Office Manager
Participated in exit interview and received a copy of the report.
The Department conducted an on-site visit to provide technical assistance and to evaluate the facility's mitigation plan including disinfection, testing, vaccination, screening protocols, and use of personal protective equipment (PPE).
Findings
During the visit, no deficiencies were cited. The team interviewed the Business Office Manager and conducted a walk-through of the facility, concluding with a debriefing.
Employees Mentioned
Name
Title
Context
Jessica Swaaley
Business Office Manager
Interviewed during the visit and involved in debriefing.
An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and other written requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation strategies, and no deficiencies were observed during the visit.
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Executive Director
Met with Licensing Program Analyst during inspection and named in report.
The Department conducted an on-site visit to provide technical assistance and to evaluate the facility's disinfection, testing surveillance, and screening protocols as well as the use of personal protective equipment.
Findings
During the visit, no deficiencies were issued. A walk-through of the facility was conducted and a debriefing was held with the Executive Director and Assistant Director.
Employees Mentioned
Name
Title
Context
Sondra Brakeville
Executive Director
Interviewed and participated in the walk-through and debriefing during the visit.
Severino Doria
Assistant Director
Interviewed and participated in the walk-through and debriefing during the visit.
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