Inspection Reports for SilverSpring Health and Rehabilitation Center

TX, 79601

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 14.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

309% worse than Texas average
Texas average: 3.5 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2024
2025
Inspection Report Abbreviated Survey Deficiencies: 2 Jun 25, 2025
Visit Reason
The visit was initiated due to an Immediate Jeopardy situation identified on 6/23/25 related to failure to provide safe and appropriate pain management for a resident who required such services, specifically Resident #1 who sustained a fall and was not properly assessed or managed for pain.
Findings
The facility failed to ensure that Resident #1's pain was recognized, properly assessed, and managed according to professional standards. Staff moved the resident after a fall without nurse assessment, failed to communicate the fall and pain properly, and did not complete a full pain assessment before administering medication. An Immediate Jeopardy was identified but later removed after corrective actions were implemented including staff in-services and monitoring.
Severity Breakdown
Level of Harm - Immediate jeopardy to resident health or safety: 2
Deficiencies (2)
DescriptionSeverity
Failure to provide safe, appropriate pain management for a resident who requires such services.Level of Harm - Immediate jeopardy to resident health or safety
Failure to ensure licensed nurses and nurse aides demonstrated competency in skills and techniques necessary to care for residents' needs.Level of Harm - Immediate jeopardy to resident health or safety
Report Facts
Residents reviewed for pain management: 8 Residents affected: 1 Residents affected: 87 Staff interviews: 5 Monitoring frequency: 2 Monitoring duration: 6 Plan of Removal acceptance date: 2025
Employees Mentioned
NameTitleContext
LVN ALicensed Vocational NurseDid not complete mobility/safety section of Resident #1's admit form and failed to assess resident after fall
PT EPhysical TherapistWitnessed resident pain after fall and reported to nurse
CNA BCertified Nursing AssistantWitnessed fall and resident pain but failed to immediately report to nurse
CNA CCertified Nursing AssistantWitnessed fall and assisted resident but did not report pain immediately
DONDirector of NursingProvided in-services and oversaw corrective actions after Immediate Jeopardy
AdministratorFacility AdministratorInformed of Immediate Jeopardy and involved in Plan of Removal
Medical DirectorMedical DirectorReviewed and agreed with Plan of Removal
ADONAssistant Director of NursingParticipated in in-services and interviews regarding falls and pain management
Inspection Report Annual Inspection Deficiencies: 5 Nov 7, 2024
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including environmental conditions, resident assessments, medication storage, food safety, and infection control.
Findings
The facility was found deficient in maintaining a clean environment, completing timely resident assessments, securing medication carts, properly discarding spoiled food, and ensuring proper infection prevention practices during care. These deficiencies posed minimal harm or potential for actual harm to residents.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 5
Deficiencies (5)
DescriptionSeverity
Failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 1 of 4 resident rooms observed; specifically, blinds were dusty causing resident discomfort.Level of Harm - Minimal harm or potential for actual harm
Failed to complete quarterly assessments for 3 of 18 residents reviewed, risking inaccurate assessments and lack of care.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure medication cart Hall 500 was locked and secured when unattended, risking medication misappropriation or harm.Level of Harm - Minimal harm or potential for actual harm
Failed to properly discard spoiled food items in the kitchen, risking foodborne illness.Level of Harm - Minimal harm or potential for actual harm
Failed to maintain infection prevention and control program; staff failed to perform proper hand hygiene and wound care, risking infection transmission.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for assessments: 18 Residents affected by assessment deficiency: 3 Medication carts reviewed: 3 Medication cart unlocked: 1 Residents affected by infection control deficiency: 2
Employees Mentioned
NameTitleContext
RN AResponsible for medication cart Hall 500 found unlocked
CNA-ECertified Nursing AssistantFailed to perform proper hand hygiene during peri-care for Resident #33
LVN-FLicensed Vocational NurseFailed to perform proper wound care for Resident #33, contaminated gloves during procedure
HK DMHousekeeping Director ManagerStated expectation for cleaning blinds and acknowledged failure due to staff rushing
ADMNAdministratorProvided statements on housekeeping, medication cart security, and food safety expectations
DONDirector of NursingProvided statements on MDS assessment responsibilities and infection control expectations
DMDietary ManagerResponsible for ensuring spoiled food was discarded
MDS CoordinatorResponsible for ensuring timely completion of MDS assessments
Inspection Report Annual Inspection Deficiencies: 5 Nov 7, 2024
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including housekeeping, resident assessments, medication storage, food safety, and infection control.
Findings
The facility was found deficient in maintaining a clean environment, completing timely resident assessments, securing medication carts, properly discarding spoiled food, and ensuring proper infection prevention practices by staff.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 5
Deficiencies (5)
DescriptionSeverity
Failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 1 of 4 resident rooms observed; specifically, blinds were dusty causing resident discomfort.Level of Harm - Minimal harm or potential for actual harm
Failed to complete quarterly assessments for 3 of 18 residents reviewed, placing residents at risk for inaccurate assessments and lack of care.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure medication cart Hall 500 was locked and secured when unattended, risking medication misappropriation or harm.Level of Harm - Minimal harm or potential for actual harm
Failed to properly discard spoiled food items in the kitchen, risking foodborne illness to residents.Level of Harm - Minimal harm or potential for actual harm
Failed to maintain infection prevention and control program; staff failed to perform proper hand hygiene during peri-care and wound care, risking infection transmission.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for assessments: 18 Residents affected by assessment deficiency: 3 Medication carts reviewed: 3 Medication cart with deficiency: 1 Residents affected by housekeeping deficiency: 1 Residents affected by infection control deficiency: 1
Employees Mentioned
NameTitleContext
RN AResponsible nurse for medication cart Hall 500 left it unlocked
CNA-EFailed to perform proper hand hygiene during peri-care for Resident #33
LVN-FPerformed wound care with contaminated gloves for Resident #33
HK DMHousekeeping Director ManagerStated expectations and responsibility for housekeeping cleanliness and dusting
ADMNAdministratorProvided statements on housekeeping, medication cart security, and food safety expectations
DONDirector of NursingProvided statements on MDS assessment responsibilities and infection control expectations
MDS CoordinatorResponsible for ensuring timely completion of MDS assessments
DMDietary ManagerResponsible for ensuring spoiled food was discarded
Inspection Report Complaint Investigation Deficiencies: 2 Aug 22, 2024
Visit Reason
The inspection was conducted following a complaint regarding the unauthorized disclosure of a resident's private medical information to a notary during an ongoing court case.
Findings
The facility failed to protect Resident #1's privacy by disclosing her BIMS score and medical diagnosis to a notary who was not authorized to receive this information. Additionally, the facility failed to develop a baseline care plan for Resident #2 within 48 hours of admission.
Complaint Details
The complaint involved a notary attempting to obtain Resident #1's signature on documentation and receiving unauthorized medical information during an ongoing court case. The facility administrator admitted to disclosing Resident #1's BIMS score and diagnosis to the notary to calm the situation.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 2
Deficiencies (2)
DescriptionSeverity
Failure to keep residents' personal and medical records private and confidential, resulting in unauthorized disclosure of Resident #1's BIMS score and medical diagnosis.Level of Harm - Minimal harm or potential for actual harm
Failure to develop and implement a baseline care plan for Resident #2 within 48 hours of admission.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for privacy: 5 BIMS score: 10 Residents reviewed for baseline care plan: 2 Hours for baseline care plan completion: 48
Employees Mentioned
NameTitleContext
AdministratorAdmitted to disclosing Resident #1's BIMS score and diagnosis to the notary
MDS CInterviewed regarding Resident #2's baseline care plan
DONStated baseline care plan should be completed within 48 hours of admission
Inspection Report Routine Deficiencies: 3 Jan 26, 2024
Visit Reason
The inspection was conducted to assess compliance with medication storage and labeling regulations in the facility's medication carts, specifically focusing on proper labeling, storage, and security of drugs and biologicals.
Findings
The facility failed to ensure medication carts were locked when unattended and medications were properly stored and labeled. Loose medications were found stored in medication cups without proper labeling, and pre-popped medications were left unsecured on medication carts, placing residents at risk of harm or medication errors.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3
Deficiencies (3)
DescriptionSeverity
Medication cart #1 was not locked when unattended by nurse.Level of Harm - Minimal harm or potential for actual harm
Medications stored in Hall 600 and Hall 700 medication carts were not properly stored or labeled, including loose pills in medication cups without labels.Level of Harm - Minimal harm or potential for actual harm
Medication carts contained pre-popped medications left unsecured on top of the cart.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Loose pills: 10 Medication cups: 7 Pills in medication cups: 4 Pills in medication cups: 5 Pills in medication cups: 6 Pills in medication cups: 11
Employees Mentioned
NameTitleContext
RN AStored loose pills in medication cart on 700 hall
RN BStored loose medications in medication cups on 600 hall medication cart
RN CNurse responsible for medication cart #1, admitted to pre-popping medications and leaving cart unlocked
DONDirector of NursingInterviewed about medication storage policies and monitoring
Inspection Report Routine Deficiencies: 11 Oct 5, 2023
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, abuse prevention, accurate assessments, PASRR coordination, discharge summaries, medication administration, food safety, call light systems, and facility maintenance.
Findings
The facility was found deficient in multiple areas including failure to respect resident rights regarding smokeless tobacco, incomplete criminal background checks for employees, inaccurate resident assessments, failure to follow PASRR Level II recommendations, lack of discharge summaries, medication errors involving insulin and aspirin, serving food at unsafe temperatures, improper food storage, malfunctioning call light systems, and unsafe and unsanitary environmental conditions in resident rooms and hallways.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 11
Deficiencies (11)
DescriptionSeverity
Failed to preserve resident right to make choices about smokeless chewing tobacco for Resident #31.Level of Harm - Minimal harm or potential for actual harm
Failed to implement policies and procedures to prevent abuse, neglect, and theft; failed to perform initial criminal and EMR/NAR checks for CNA-P.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure accurate resident assessment; incorrect discharge status entered for Resident #71.Level of Harm - Minimal harm or potential for actual harm
Failed to incorporate Level II PASRR recommendations and follow up with local authority for Resident #13.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure discharge summary was completed for Resident #71.Level of Harm - Minimal harm or potential for actual harm
Medication error rate exceeded 5%; wrong dose of Aspirin given to Resident #125 and wrong insulin administered to Resident #31.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure residents were free from significant medication errors; Resident #31 received wrong insulin medication.Level of Harm - Minimal harm or potential for actual harm
Failed to provide food that was palatable and served at a safe and appetizing temperature; hamburger served at 106°F.Level of Harm - Minimal harm or potential for actual harm
Failed to store, seal, and date food items properly; disposed of food items past expiration date; multiple unsealed and unlabeled food items found in kitchen.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure working call system in resident bathrooms and bathing areas; call lights for two resident rooms did not connect to hallway lights.Level of Harm - Minimal harm or potential for actual harm
Failed to provide a safe, functional, sanitary, and comfortable environment; holes in drywall, scuffed paint, broken blinds, broken light strings, missing toilet covers, and toilets without flushing handles found in resident rooms and hallways.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Medication error rate: 7.41 Medication errors: 2 Medication administration opportunities: 27 Residents affected by medication errors: 2 Residents affected by food temperature issue: 1 Residents affected by call light issue: 2 Residents affected by environmental deficiencies: 3
Employees Mentioned
NameTitleContext
RN ENamed in medication error finding for administering wrong dose of Aspirin
LVN FNamed in medication error finding for administering wrong insulin medication
ADM-CInterviewed regarding smoking policy and discharge summaries
HR-THuman ResourcesInterviewed regarding employee background checks
HRA-VHuman Resources AssistantInterviewed regarding employee background checks
MDS coordinator BInterviewed regarding PASRR and resident assessments
DON DDirector of NursingInterviewed regarding MDS assessments and medication errors
LVN GInterviewed regarding call light system issues
LVN HInterviewed regarding maintenance and call light system issues
Dietary ManagerInterviewed regarding food temperature and storage
RN LInterviewed regarding discharge summaries
SW AInterviewed regarding PASRR and discharge planning
Inspection Report Routine Deficiencies: 11 Oct 5, 2023
Visit Reason
The inspection was conducted to assess compliance with federal regulations related to resident rights, abuse prevention, accurate resident assessments, PASRR coordination, discharge planning, medication administration, food safety, call light systems, and facility maintenance.
Findings
The facility was found deficient in multiple areas including failure to respect resident rights regarding smokeless tobacco, incomplete criminal background checks for employees, inaccurate resident assessments, failure to follow PASRR Level II recommendations, lack of discharge summaries, medication errors including wrong dose and wrong medication administration, serving food at unsafe temperatures, improper food storage and labeling, malfunctioning call light systems, and unsafe and unsanitary environmental conditions in resident rooms and hallways.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 11
Deficiencies (11)
DescriptionSeverity
Failed to preserve resident right to make choices about smokeless chewing tobacco for Resident #31.Level of Harm - Minimal harm or potential for actual harm
Failed to perform initial criminal and EMR/NAR checks for CNA-P employee.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure accurate resident assessment and discharge coding for Resident #71.Level of Harm - Minimal harm or potential for actual harm
Failed to incorporate PASRR Level II recommendations and follow up with local authority for Resident #13.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure discharge summary was completed for Resident #71.Level of Harm - Minimal harm or potential for actual harm
Medication error rate exceeded 5%; wrong dose of Aspirin given to Resident #125 and wrong insulin medication given to Resident #31.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure residents were free from significant medication errors; wrong insulin administered to Resident #31.Level of Harm - Minimal harm or potential for actual harm
Failed to provide food that was palatable and served at a safe and appetizing temperature; hamburger served at 106°F.Level of Harm - Minimal harm or potential for actual harm
Failed to properly store, seal, label, and dispose of food items past expiration dates in the kitchen.Level of Harm - Minimal harm or potential for actual harm
Failed to ensure working call system in resident bathrooms and bathing areas; call lights did not connect to hallway lights in two resident rooms.Level of Harm - Minimal harm or potential for actual harm
Failed to maintain a safe, functional, sanitary, and comfortable environment; holes in drywall, scuffed paint, broken blinds, broken light strings, missing toilet covers, and toilets without flushing handles in resident rooms and hallways.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Medication error rate: 7.41 Medication errors: 2 Residents affected: 6 Employees reviewed: 15 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Food temperature: 106
Employees Mentioned
NameTitleContext
RN ENamed in medication error for administering wrong dose of Aspirin
LVN FNamed in medication error for administering wrong insulin medication
ADM-CInterviewed regarding smoking policy and PASRR process
MDS coordinator BInterviewed regarding PASRR and MDS accuracy
DON DDirector of NursingInterviewed regarding MDS assessments and medication errors
HR-THuman ResourcesInterviewed regarding employee background checks
HRA-VHuman Resources AssistantInterviewed regarding employee background checks
LVN GInterviewed regarding call light system issues
LVN HInterviewed regarding maintenance and call light system issues
Dietary ManagerInterviewed regarding food temperature and storage
RN LInterviewed regarding discharge summaries
LVN KInterviewed regarding discharge summaries
SW AInterviewed regarding PASRR and discharge planning
CNS-SInterviewed regarding smoking policy
Inspection Report Complaint Investigation Deficiencies: 10 Aug 7, 2023
Visit Reason
The inspection was conducted due to complaints and concerns regarding failure to notify physicians of significant changes in residents' conditions, missed wound treatments, and neglect in care for multiple residents.
Findings
The facility failed to notify physicians of significant changes in condition and missed wound treatments for multiple residents, resulting in an Immediate Jeopardy (IJ) that was later lowered but the facility remained out of compliance. Deficiencies included failure to complete skin assessments, follow physician orders, maintain accurate documentation, and ensure proper wound care and treatment.
Complaint Details
The complaint investigation revealed substantiated neglect related to failure to notify physicians, missed wound treatments, failure to follow physician orders, and inadequate skin assessments and documentation.
Severity Breakdown
Level of Harm - Immediate jeopardy to resident health or safety: 10
Deficiencies (10)
DescriptionSeverity
Failed to notify physician of Resident #4's missed wound treatments and deterioration of pressure ulcer.Level of Harm - Immediate jeopardy to resident health or safety
Failed to notify physician of Resident #1's missed wound treatments and deterioration of pressure ulcer.Level of Harm - Immediate jeopardy to resident health or safety
Failed to notify physician of Resident #2's newly acquired pressure ulcer and missed treatments for 12 days.Level of Harm - Immediate jeopardy to resident health or safety
Failed to notify physician of Resident #6's left heel Deep Tissue Injury and missed treatments for 5 days.Level of Harm - Immediate jeopardy to resident health or safety
Failed to complete skin assessments for Resident #7 leading to development of stage 2 pressure ulcers.Level of Harm - Immediate jeopardy to resident health or safety
Failed to complete weekly skin assessments for Resident #8 leading to development of stage 2 pressure ulcers.Level of Harm - Immediate jeopardy to resident health or safety
Failed to ensure accurate skin assessments and documentation by the Director of Nursing (DON) for Residents #1, #2, #4, #5, #7.Level of Harm - Immediate jeopardy to resident health or safety
Failed to ensure wound treatments were completed and accurately documented by DON and ADON E for Residents #1, #4, #5.Level of Harm - Immediate jeopardy to resident health or safety
Failed to maintain accurate list of residents with pressure ulcers; skin sweep found unreported wounds for Residents #7 and #8.Level of Harm - Immediate jeopardy to resident health or safety
Failed to ensure Resident #1 received proper treatment and follow-up appointments with Podiatrist/Orthopedic Surgeon post amputation, including daily dressing changes.Level of Harm - Immediate jeopardy to resident health or safety
Report Facts
Days without treatment: 12 Days without treatment: 5 Residents with skin issues: 15 Pressure ulcer measurements: 1.8 Pressure ulcer measurements: 2.2 Pressure ulcer measurements: 3.2 Pressure ulcer measurements: 2.5 Pressure ulcer measurements: 0.4
Employees Mentioned
NameTitleContext
TX GTreatment NurseDocumented missed wound treatments and was removed from treatment nurse duties due to documentation issues.
DONDirector of NursingFailed to complete accurate skin assessments and documentation; acknowledged mistakes and overwhelmed with EHR system.
ADON EAssistant Director of NursingPerformed skin sweep, acknowledged not to backdate or fill in holes in documentation; involved in wound care oversight.
ADON CAssistant Director of NursingPerformed skin sweep, stated treatment nurse responsible for skin assessments; emphasized proper documentation and timely treatment.
RNWS JWeekend RN SupervisorResponsible for skin assessments for new admissions and ensuring nurses complete charting; stated neglect if wound care or assessments not done.
RN OSRegistered NurseExpressed concerns about missed appointments and wound care for Resident #1.
MRTransportation CoordinatorResponsible for transportation arrangements and appointment follow-ups.
CSDClinical Services DirectorConducted audits, reeducated staff on documentation and wound care; monitored compliance.
LVN BLicensed Vocational NurseDescribed wound care and appointment scheduling responsibilities.
MDS HMDS NurseUsed skin assessments in EHR for MDS; acknowledged assessments were inaccurate.
Inspection Report Annual Inspection Deficiencies: 0 Jun 27, 2023
Visit Reason
The inspection was conducted as a routine annual survey of the nursing home facility to assess compliance with health and safety regulations.
Findings
No health deficiencies were found during the inspection, indicating the facility met the required standards at the time of the survey.
Inspection Report Routine Deficiencies: 4 Jun 1, 2023
Visit Reason
The inspection was conducted to evaluate the facility's compliance with care planning requirements, specifically focusing on the development and revision of comprehensive, resident-centered care plans that address medical, nursing, mental, and psychosocial needs.
Findings
The facility failed to develop a comprehensive care plan addressing Resident #1's dialysis needs and frequent refusals to attend dialysis sessions. Additionally, the facility failed to revise care plans for Residents #2, #3, and #4 to reflect actual falls and changing needs. These deficiencies place residents at risk of unmet medical, physical, mental, and psychosocial needs.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4
Deficiencies (4)
DescriptionSeverity
Failed to develop a comprehensive resident-centered care plan that included measurable objectives and timeframes to meet Resident #1's dialysis needs and frequent refusal to attend dialysis sessions.Level of Harm - Minimal harm or potential for actual harm
Failed to revise Resident #2's care plan to include an actual fall on 04/27/2023.Level of Harm - Minimal harm or potential for actual harm
Failed to revise Resident #3's care plan to include actual falls on 05/17/2023 and 05/22/2023.Level of Harm - Minimal harm or potential for actual harm
Failed to revise Resident #4's care plan to include an actual fall on 05/17/2023.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Dialysis sessions missed: 3 Fall dates: 4 Dialysis appointment time: 6
Inspection Report Plan of Correction Deficiencies: 0 Mar 8, 2023
Visit Reason
The document is a Statement of Deficiencies and Plan of Correction related to a nursing home survey conducted on 2023-03-08.
Findings
No health deficiencies were found during the survey.
Inspection Report Routine Deficiencies: 4 Aug 25, 2022
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to care planning, medication storage, and environmental safety in the nursing home.
Findings
The facility failed to develop baseline care plans within 48 hours for newly admitted residents, failed to develop comprehensive person-centered care plans with measurable objectives for some residents, left medication carts unlocked and unsecured, and did not maintain a safe, clean, and comfortable environment due to unrepaired damage in resident rooms.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 4
Deficiencies (4)
DescriptionSeverity
Failed to develop a Baseline Care Plan within 48 hours of admission for 3 residents.Level of Harm - Minimal harm or potential for actual harm
Failed to develop and implement a comprehensive person-centered care plan with measurable objectives for 2 residents.Level of Harm - Minimal harm or potential for actual harm
Medication cart was left unlocked and unsecured while unattended, including controlled substances not under double lock.Level of Harm - Minimal harm or potential for actual harm
Failed to provide a safe, functional, sanitary, and comfortable environment due to holes and scraped paint in resident rooms.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents affected: 3 Residents affected: 2 Medication carts reviewed: 4 Medication carts unlocked: 1 Rooms with environmental issues: 2 Total rooms: 70
Employees Mentioned
NameTitleContext
LVN ALicensed Vocational NurseNamed in medication cart unlocked finding
DONDirector of NursingInterviewed regarding baseline care plan and medication cart findings
AdministratorInterviewed regarding care plan development and maintenance reporting
Activity DirectorMember of IDT responsible for care planning activity problems
Social WorkerInterviewed regarding baseline care plan responsibilities
Maintenance DirectorInterviewed regarding environmental maintenance issues

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