Most inspections found no deficiencies, with several complaint investigations determined to be unsubstantiated. The facility’s most recent report from April 9, 2025, was clean with no deficiencies noted during an investigation related to a resident’s death. Earlier reports showed some isolated issues, primarily related to facility maintenance such as leaking faucets and ceiling leaks, as well as a substantiated complaint about staff failing to treat residents with dignity and respect. There were no fines, enforcement actions, or severe deficiencies reported. The overall trend suggests improvement, with recent inspections showing fewer or no deficiencies compared to some earlier findings.
The visit was an unannounced case management inspection conducted to conclude the investigation of Resident 1's death that occurred on 2024-01-04.
Findings
The investigation found no violations of Title 22 regulations, no deficiencies were observed or cited during the inspection, and staff interactions and medication administration were appropriate.
Report Facts
Facility capacity: 144Resident census: 80
Employees Mentioned
Name
Title
Context
Rabindar Singh
Facility staff involved in investigation discussions
Susan McCloure
Assistant Administrator
Facility staff involved in investigation discussions and met during inspection
Kevin Gould
Licensing Program Analyst
Conducted the unannounced case management visit
Cynthia Tamayo
Licensing Program Analyst
Conducted the unannounced case management visit and signed the report
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that facility staff made sexual advances to a resident in care.
Findings
The investigation included interviews and record reviews, revealing inconsistencies in the allegations and no corroborating evidence. The accused staff member's schedule did not align with the alleged incidents, and the resident denied any sexual assault claims. The allegation was found to be unsubstantiated.
Complaint Details
The complaint alleged that facility staff made sexual advances to a resident. The investigation found no evidence to substantiate the claim, and the allegation was determined to be unsubstantiated.
Report Facts
Capacity: 144Census: 80
Employees Mentioned
Name
Title
Context
Arvin Villanueva
Licensing Program Analyst
Conducted the complaint investigation
Susan McClure
Assistant Administrator
Met with the investigator and provided staffing information
An unannounced complaint investigation visit was conducted on 02/27/2025 regarding multiple allegations including failure to provide transportation, meal service issues, pest control, response to resident calls, and illegal eviction.
Findings
The investigation substantiated the allegation that the facility was in disrepair with maintenance issues such as leaking faucets and ceiling leaks. All other allegations including failure to provide transportation, meal service, pest control, timely response to calls, and illegal eviction were unsubstantiated based on interviews, record reviews, and observations.
Complaint Details
The complaint investigation was triggered by multiple allegations received on 12/23/2024, including failure to provide transportation to medical appointments, failure to meet dietary needs, pest control issues, untimely response to resident calls, and illegal eviction. The allegation of facility disrepair was substantiated, while all other allegations were unsubstantiated.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
87303 Maintenance and Operation (a): The facility shall be clean, safe, sanitary and in good repair at all times. Evidence showed leaking sink and shower faucets and ceiling leaks posing potential health and safety risks.
The visit was an unannounced follow-up complaint investigation regarding an allegation that staff were not preventing a resident from harassing other residents in care.
Findings
The investigation found no consistent evidence that the resident intentionally harassed others or that staff failed to intervene appropriately. Staff actively supervised the resident and addressed behaviors related to cognitive impairments. The allegation was determined to be unsubstantiated.
Complaint Details
The complaint alleged that staff were not preventing a resident from harassing other residents. The investigation included interviews and record reviews, concluding the allegation was unsubstantiated.
The visit was conducted as a follow-up complaint investigation regarding an allegation that the facility installed a surveillance device in a resident's room without consent.
Findings
The investigation found no evidence of surveillance devices in resident rooms. Surveillance cameras were only installed in common areas. The allegation was determined to be unfounded as the devices in question were standard safety equipment such as smoke detectors and sprinkler systems.
Complaint Details
The complaint alleged that a surveillance device was installed in a resident's room without consent. After interviews, observations, and record reviews, the allegation was found to be unfounded.
Report Facts
Resident units inspected: 11
Employees Mentioned
Name
Title
Context
Arvin Villanueva
Licensing Program Analyst
Conducted the complaint investigation visit
Stephen Richardson
Licensing Program Manager
Named in the report as Licensing Program Manager
Susan McClure
Assistant Administrator
Met with the Licensing Program Analyst during the visit
The visit was an unannounced case management inspection regarding a death incident reported for a resident who passed away on 2024-10-15.
Findings
The investigation focused on reviewing the death certificate, which listed cardiac arrest as the immediate cause of death with contributing health conditions. No autopsy or biopsy was performed, and no signs indicated the death was questionable. No deficiencies were cited during this visit.
Report Facts
Facility capacity: 144Resident census: 89
Employees Mentioned
Name
Title
Context
Arvin Villanueva
Licensing Program Analyst
Conducted the case management visit
Susan McClure
Assistant Administrator
Met with the Licensing Program Analyst during the visit
The inspection was an unannounced required annual inspection visit conducted to ensure compliance with Title 22 regulations for the facility.
Findings
The inspection found multiple deficiencies including five out of six fire extinguishers being expired, one resident bathroom sink faucet lacking hot water, absence of a grab bar by the toilet in one resident bathroom, and failure to conduct quarterly emergency drills since COVID. Technical advisories were also provided for minor repairs and cleaning.
Severity Breakdown
Type A: 1Type B: 2
Deficiencies (3)
Description
Severity
Five out of six fire extinguishers were expired and last serviced on 10/4/23, posing an immediate health and safety risk.
Type A
One resident bathroom sink faucet did not have hot water, posing a potential health and safety risk.
Type B
Facility has not conducted quarterly emergency drills since COVID, posing a potential health and safety risk.
Type B
Report Facts
Fire extinguishers expired: 5Resident capacity: 144Bedridden residents allowed: 10Resident files reviewed: 6Staff files reviewed: 8Plan of Correction due dates: 3
Employees Mentioned
Name
Title
Context
Arvin Villanueva
Licensing Program Analyst
Conducted the inspection and authored the report.
Susan McClure
Assistant Administrator
Met with Licensing Program Analyst during inspection and discussed findings.
The visit was an unannounced case management follow-up on a death report of a resident received on 2024-03-08. The investigation focused on circumstances surrounding the resident's death on 2024-03-05.
Findings
No deficiencies were cited during this visit per California Code of Regulations, Title 22. The Licensing Program Analyst conducted file review and obtained pertinent documents but could not interview staff who first discovered the resident. The investigation will continue with a future visit.
Complaint Details
The visit was triggered by a death report complaint received on 2024-03-08 regarding a resident found on the floor having difficulty breathing and subsequently pronounced dead after paramedics performed CPR.
Report Facts
Facility capacity: 144Resident census: 71Time of visit: 90
Employees Mentioned
Name
Title
Context
Erisa Jonathan
Medication Technician
Met with Licensing Program Analyst during the visit and explained the purpose of the visit
An unannounced case management inspection was conducted to ensure the health and safety of residents and to address additional questions regarding the death of a resident (R1).
Findings
Based on interviews, information gathered, and documentation reviewed, no deficiencies were assessed at the time of inspection.
Employees Mentioned
Name
Title
Context
Susan McClure
Assistant Administrator
Met with Licensing Program Analyst during inspection
Tung Truong
Licensing Program Analyst
Conducted the unannounced case management inspection
The inspection was an unannounced complaint investigation visit conducted to investigate allegations of rodent infestation and unclean conditions at the facility.
Findings
The investigation found substantiated evidence of a rodent infestation and unclean conditions, including rat feces in multiple resident rooms and dirty carpets, posing a potential health and safety risk to residents.
Complaint Details
The complaint investigation was substantiated based on observations of rodent infestation and unclean conditions. The preponderance of evidence standard was met.
Severity Breakdown
Type B: 2
Deficiencies (2)
Description
Severity
The facility was not maintained in a state of good repair and did not provide a safe and healthful environment due to rodent infestation.
Type B
The facility was not clean, safe, sanitary, and in good repair at all times, with rat feces and debris found in resident room #145.
Type B
Report Facts
Capacity: 144Census: 78Plan of Correction Due Date: Jan 18, 2024
Employees Mentioned
Name
Title
Context
Tung Truong
Licensing Program Analyst
Conducted the complaint investigation visit
Susan McClure
Assistant Administrator
Met with the Licensing Program Analyst during the investigation
Sherry Richardson
Administrator
Facility administrator who agreed to conduct training and corrective actions
The inspection was an unannounced Required - 1 Year annual inspection visit conducted to assess compliance with regulatory standards.
Findings
The facility was observed to be clean and in good repair with required furniture, lighting, and adequate food supplies. Staff and resident files were reviewed, and all staff had appropriate background clearances and training. No deficiencies were cited during the inspection.
The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 2023-08-02 alleging that staff failed to treat residents with dignity and respect.
Findings
The investigation substantiated the complaint that facility staff failed to treat residents with dignity and respect. Interviews with residents revealed that 6 out of 10 residents reported staff entering rooms without knocking, turning on lights without turning them off, and not shutting doors, posing potential health and safety risks.
Complaint Details
The complaint was substantiated based on interviews with 10 residents and 10 staff. Six residents expressed concerns about staff behavior related to dignity and respect. Staff denied the allegations. The preponderance of evidence supported the complaint.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Failure to ensure residents are treated with respect and dignity, including staff entering rooms without knocking and leaving lights on.
Type B
Report Facts
Residents interviewed: 10Residents with concerns: 6Staff interviewed: 10Capacity: 144Census: 89
Employees Mentioned
Name
Title
Context
Pang Lee
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Rabindar Singh
Business Office Manager
Met with Licensing Program Analyst during investigation
Susan McClure
Dietary Director/Assistant Administrator
Met with Licensing Program Analyst during investigation
Czarrina A Camilon-Lee
Licensing Program Manager
Named as Licensing Program Manager overseeing the investigation
The visit was conducted as a case management follow-up in response to learned deficiencies from a prior complaint investigation regarding water temperature being too hot in a resident's room.
Findings
The inspection found that the resident bathroom sink water temperature measured at 128.5°F, exceeding the regulatory limit of 120°F, posing a potential health and safety risk to residents.
Complaint Details
The visit was in response to a complaint investigation (control number: 27-AS-20230802083802) where Resident #1 reported water being too hot in their room, confirmed by measurements exceeding regulatory temperature limits.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Faucets used by residents for personal care did not maintain hot water temperature within the required range of 105 to 120 degrees Fahrenheit, with observed temperature at 128.5°F.
Type B
Report Facts
Water temperature: 128.5Water temperature: 129Deficiency count: 1Plan of Correction Due Date: 5
Employees Mentioned
Name
Title
Context
Rabindar Singh
Business Office Manager
Met with Licensing Program Analyst during the visit and received the LIC 809 report and appeal rights
Pang Lee
Licensing Program Analyst
Conducted the case management visit and authored the report
Czarrina A Camilon-Lee
Licensing Program Manager
Supervisor of the Licensing Program Analyst and named in the report
The inspection was an unannounced complaint investigation visit conducted to investigate allegations of staff neglect, failure to meet residents' needs, and withholding food from residents at Skypark Manor.
Findings
The investigation included interviews with residents and staff, review of facility files and medical documents, and observations. All allegations were found to be unsubstantiated or unfounded, with no evidence supporting neglect, failure to meet residents' needs, or withholding food. No deficiencies were cited.
Complaint Details
The complaint investigation was triggered by allegations that staff neglected residents, failed to meet residents' needs, and withheld food from residents. Interviews with 10 residents and 10 staff members consistently denied these allegations. The findings were unsubstantiated or unfounded, meaning there was no evidence or reasonable basis to support the complaints.
The inspection was an unannounced complaint investigation visit triggered by an allegation that a resident was assaulted by another resident while in care.
Findings
The investigation substantiated the allegation that a resident was assaulted by another resident. The facility staff attempted to intervene and separate residents to prevent altercations, but an assault occurred on 11/18/2022. No injuries or fractures were sustained by the assaulted resident.
Complaint Details
The complaint was substantiated. The allegation was that a resident was assaulted by another resident while in care. The investigation included review of resident medical records, facility incident reports, and interviews. The preponderance of evidence standard was met.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to ensure combative residents were consistently kept separate from the facility community, posing a potential health and safety risk for residents in care.
Type A
Report Facts
Capacity: 144Census: 88Deficiency Type A count: 1Plan of Correction due date: 2023
Employees Mentioned
Name
Title
Context
Jamie Ivey-Canady
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Stephen Richardson
Licensing Program Manager
Named in report as Licensing Program Manager
Sherry Richardson
Administrator
Facility Administrator met during investigation and named in findings
An unannounced Plan of Correction (POC) visit was conducted to verify correction of citations issued during the case management visit on 10/31/2022.
Findings
The facility corrected the previously cited deficiencies under Title 22 Regulations and complied with the terms of the POC by the due date. However, a new citation will be issued for failure to request an exception for a resident with a prohibited health condition.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to seek an exception as required to retain resident R1 with a prohibited health condition, posing a health and safety risk.
Type A
Report Facts
Capacity: 144Census: 87Deficiencies cited: 1
Employees Mentioned
Name
Title
Context
Albert Johnson
Licensing Program Analyst
Conducted the unannounced POC visit and authored the report
The visit was an unannounced case management incident inspection conducted in response to an incident report dated 10/27/2022 regarding a resident falling from a scooter on the upper level.
Findings
No deficiencies were observed during the visit. The resident involved in the incident was sent to the emergency room and underwent multiple CT scans which were all negative. Medication adjustments were made due to allergies.
Report Facts
Incident report date: Oct 27, 2022
Employees Mentioned
Name
Title
Context
Sherry Richardson
Administrator
Met with Licensing Program Analyst during the visit and discussed the incident
Jamie Ivey Canady
Licensing Program Analyst
Conducted the unannounced visit regarding the incident report
The visit was an unannounced case management health check focused on Resident 1 regarding a pressure injury.
Findings
No deficiencies were observed during the visit. Resident 1 has a stage 2 sacral pressure ulcer with granulation tissue and no signs of infection. Follow-up with home health care and Nurse Practitioner is planned to ensure healing progression.
Report Facts
Pressure ulcer size: 1.4Pressure ulcer size: 0.6
Employees Mentioned
Name
Title
Context
Jamie Ivey Canady
Licensing Program Analyst
Conducted the unannounced health check visit and follow-up
Unannounced Required 1 Year Annual Inspection Visit to assess compliance with Title 22 regulations and facility licensing requirements.
Findings
The facility was inspected for physical plant conditions, infection control, staff certifications, and resident care documentation. Deficiencies were found related to expired medication, incomplete medication signing, outdated assessments for residents with dementia, and failure to provide timely treatment for a resident's pressure injury, posing immediate risk to resident health and safety.
Severity Breakdown
Type A: 3
Deficiencies (3)
Description
Severity
Expired medication found in medication room refrigerator for resident R1 (expired 07/2022) and controlled medications not signed for at shift changes on multiple days in October.
Type A
Resident R6 with dementia did not have an updated annual medical assessment and reappraisal as required.
Type A
Failure to provide timely treatment and follow-up for resident R1's pressure injury noted on 10/7/2022, resulting in ER visit and hospitalization without discharge papers or treatment orders upon return.
The visit was an unannounced case management incident investigation regarding a resident-to-resident altercation that occurred on 09/19/2022, where one resident hit another with a can of soda causing injury.
Findings
No deficiencies were observed during the visit. The injured resident refused medical assistance and was found to have no current injury. The facility reported no further incidents between the residents involved and stated residents are monitored closely.
Complaint Details
The visit was triggered by a complaint incident report dated 09/19/2022 involving a resident altercation resulting in injury. The complaint was investigated and found to have no deficiencies.
Report Facts
Capacity: 144Census: 87
Employees Mentioned
Name
Title
Context
Sherry Richardson
Administrator
Met with Licensing Program Analyst during the visit and provided information about the incident and facility operations
The visit was an unannounced case management visit conducted due to a recent change of ownership at the facility.
Findings
The facility was observed to be clean and in compliance with Title 22 regulations. No deficiencies were observed during the visit. Staff and residents showed no signs or symptoms of COVID-19 in the last 10 days.
Employees Mentioned
Name
Title
Context
Susan McClure
Assistant Administrator
Met with LPAs during the visit and was present at the exit interview.
The Licensing Program Analyst conducted an unannounced case management visit due to the recent change of ownership.
Findings
The facility was observed to be clean and in compliance with Title 22 regulations, with no deficiencies noted. Staff and residents showed no signs of COVID-19 symptoms, and all reviewed files were complete with updated documentation.
Employees Mentioned
Name
Title
Context
Sherry Richardson
Administrator
Met with Licensing Program Analyst during the visit.
Christina Valerio
Licensing Program Analyst
Conducted the case management visit.
Stephen Richardson
Licensing Program Manager
Named in the report header.
Inspection Report Original LicensingCensus: 71Capacity: 144Deficiencies: 0Nov 2, 2021
Visit Reason
The visit was an announced pre-licensing inspection conducted to evaluate the facility's readiness for licensing and to ensure compliance with health and safety regulations.
Findings
The facility was found to have no deficiencies. The physical plant, emergency supplies, fire safety equipment, and resident rooms were inspected and found to be in compliance with regulatory standards. The pre-licensing was completed and passed.
Report Facts
Fire clearance capacity: 134Fire clearance capacity: 10Hot water temperature readings: 109.1Hot water temperature readings: 112.3Hot water temperature readings: 110.4Hot water temperature readings: 111.7Hot water temperature readings: 110.2Hot water temperature readings: 112.5Hot water temperature readings: 109.6Hot water temperature readings: 112.4Emergency food supply capacity: 144Fire extinguisher last check date: Sep 23, 2021
Employees Mentioned
Name
Title
Context
Sherry Richardson
Administrator
Facility Administrator present during pre-licensing visit
Christina Valerio
Licensing Program Analyst
Conducted the pre-licensing inspection
Stephen Richardson
Licensing Program Manager
Named in report header
Inspection Report Original LicensingCensus: 77Capacity: 144Deficiencies: 0Sep 21, 2021
Visit Reason
The visit was conducted as part of the original licensing process for the facility, including a telephone call with the applicant/administrator to confirm understanding of licensing requirements and program policies.
Findings
The applicant and administrator successfully completed Component II of the licensing process, demonstrating understanding of facility operation, staff qualifications, program policies, and other regulatory requirements. The COVID-19 Mitigation Plan was also discussed and emailed.
Employees Mentioned
Name
Title
Context
Sherry Richardson
Administrator
Applicant/administrator participating in licensing process and telephone call
Mir Bokhari
Applicant/administrator
Applicant/administrator participating in licensing process and telephone call
Jude De La Concepcion
Licensing Program Manager
Named as Licensing Program Manager on report
Maria Ejaz
Licensing Program Analyst
Named as Licensing Program Analyst on report
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