Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Smoky Mountain Healthcare and Rehabilitation Center
Smoky Mountain Healthcare and Rehabilitation Center
Smoky Mountain Healthcare and Rehabilitation Center is an Assisted Living Home in Tennessee
Smoky Mountain Healthcare and… is an Assisted Living Home in Tennessee
Smoky Mountain Healthcare and Rehabilitation Center is located in Pigeon Forge, Tennessee. It offers short-term rehabilitation, long-term care, and respite stays in a warm, inviting atmosphere. The facility is dedicated to providing expert care with compassion and dignity.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.8%
Residents per day (avg)
81
Occupancy rate
60.8%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
59% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Proprietary home
Corporation
Home revenue
$11.4M
Operating loss
-$139.0K
Proprietary home
Corporation
Home revenue
$11,364,571.00
Operating loss
$-139,016.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
July 1, 1992
Additional licensing details
License number:
00000228
CMS Certification Number:
445382
Ownership & operating entity
Smoky Mountain Healthcare and Rehabilitation Center is administrated by Leonard Kyle Chamberlain.
Owner name:
SM Healthcare OP LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Activities
Comprehensive activity schedule available.
Specific Programs
Short-term rehabilitation, Long-term care, Labs and x-rays on-site, PT, OT, ST offered seven days per week, 24/7 nursing care, Comprehensive resident-centered care plan with multi-disciplinary approach, Comprehensive wound care, Tracheostomy care, Respite care, Local physician rounding on staff, Staff psychologist, Pain management, Respiratory therapy.
Religious Services
Yes
Dining & Nutrition
Food Description
Gourmet meals are provided.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Latest inspection
Date:January 5, 2024
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
2
Comparison Chart
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.Compare Assisted Living around Usa
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6.3081
5/5
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-
Studio / 1 Bed / Private / Semi-Private Rooms
Smoky Mountain Healthcare and Rehabilitation Center
SNF
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AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 37863-3775
120
No
-
PIGEON FORGE TN HOLDCO LLC
60.8%
$10,780,647.00
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30.8%
80.60
1/5
2.8759
1/5
1/5
2/5
4
-
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GOLDEN OAKS VILLAS, LLC
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Places of interest near Smoky Mountain Healthcare and Rehabilitation Center
0.0 miles from city center
Pigeon Forge, TN 37863-3775
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
192
Total Staff
70
Employees
122
Contractors
26,394
Total Hours (Quarter)
31
Avg Staff/Day
9.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 10.4 | No |
| Licensed Practical Nurse | 63 | 10 | Yes |
| Certified Nursing Assistant | 95 | 10.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
10.9hs shift avg
Nursing Staff ⓘ
164 staff
10.1hs shift avg
Physicians & Practitioners ⓘ
7 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7hs shift avg
Dietary Services ⓘ
4 staff
8hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
15.4%
of total hours from contractors
4,067 contractor hours this quarter
Certified Nursing Assistant: 64
Licensed Practical Nurse: 54
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 31 | 64 | 95 | 13,133 | 91 | 100% | 10.2 |
| Licensed Practical Nurse | 9 | 54 | 63 | 5,023 | 91 | 100% | 10 |
| Registered Nurse | 5 | 0 | 5 | 2,133 | 91 | 100% | 10.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,220 | 74 | 81% | 7.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 954 | 49 | 54% | 7.5 |
| Administrator | 1 | 0 | 1 | 717 | 64 | 70% | 11.2 |
| Speech Language Pathologist | 3 | 0 | 3 | 574 | 50 | 55% | 6.8 |
| Nurse Practitioner | 2 | 0 | 2 | 552 | 65 | 71% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 548 | 69 | 76% | 6.9 |
| Dietitian | 1 | 0 | 1 | 424 | 41 | 45% | 10.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 293 | 44 | 48% | 5.8 |
| Nurse Aide in Training | 1 | 0 | 1 | 227 | 27 | 30% | 8.4 |
| Qualified Social Worker | 1 | 0 | 1 | 190 | 27 | 30% | 7 |
| Dental Services Staff | 1 | 0 | 1 | 168 | 21 | 23% | 8 |
| Physical Therapy Aide | 1 | 0 | 1 | 130 | 21 | 23% | 6.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 70 | 10 | 11% | 7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 37 | 7 | 8% | 5.2 |
| Medical Director | 0 | 1 | 1 | 4 | 2 | 2% | 2 |
Health Inspection History
Source: CMS Health Citations (Sep 2019 – Jun 2024)
5
Inspections
19
Total Citations
5
Critical (J-L)
2
Serious (G-I)
3.8
Citations/Inspection
Jun 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
4
21% of total
Quality of Life & Care
3
16% of total
Abuse, Neglect & Exploitation
2
11% of total
Infection Control
1
5% of total
Administration
1
5% of total
Citation Sources
Standard Inspections
12
Complaint Investigations
7
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jun 21, 2024 | G | Abuse/Neglect | F0600 | Open |
| Apr 05, 2024 | G | Abuse/Neglect | F0600 | Corrected |
| Apr 05, 2024 | J | Nursing Services | F0725 | Corrected |
| Apr 05, 2024 | J | Quality of Care | F0689 | Corrected |
| Jan 05, 2024 | D | Infection Control | F0880 | Corrected |
| Jan 05, 2024 | D | Care Planning | F0641 | Corrected |
| Jan 05, 2024 | D | Care Planning | F0644 | Corrected |
| Jan 05, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 05, 2024 | D | Resident Rights | F0578 | Corrected |
| Jan 05, 2024 | E | Resident Rights | F0584 | Corrected |
| Jan 18, 2023 | J | Care Planning | F0660 | Corrected |
| Jan 18, 2023 | J | Resident Rights | F0622 | Corrected |
| Jan 18, 2023 | J | Resident Rights | F0623 | Corrected |
| Sep 11, 2019 | F | Administration | F0867 | Corrected |
| Sep 11, 2019 | E | Nursing Services | F0725 | Corrected |
| Sep 11, 2019 | E | Nutrition | F0812 | Corrected |
| Sep 11, 2019 | E | Quality of Care | F0677 | Corrected |
| Sep 11, 2019 | D | Quality of Care | F0689 | Corrected |
| Sep 11, 2019 | D | Care Planning | F0655 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Plainview Healthcare Partners
Resident Census by Payment Source
74
Total Residents
Medicare
4
(5.4%)
ⓘ
Medicaid
49
(66.2%)
ⓘ
Private Pay/Other
21
(28.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
15.5
Score
48% worse than avg
avg: 10.5
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
29.3
Score
50% worse than avg
avg: 19.5
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
25.5%
Lost Too Much Weight
3.6%
Urinary Tract Infection
0.4%
Depressive Symptoms
8.4%
Falls with Major Injury
4.4%
Pneumococcal Vaccine
83.4%
Antipsychotic Use
9.0%
Walking Ability Worsened
40.5%
Influenza Vaccine
73.6%
High Risk Residents with Pressure Ulcers
3.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
21.8%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
71.1%
11% worse than avg
: 79.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.3%
26% better than avg
: 1.7%
Influenza Vaccine
62.4%
22% worse than avg
: 79.8%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$173K
avg: $86K
100% worse than avg
Number of Fines
4
avg: 1.7
Payment Denials
2
99 total days
Compared to Average
Facility: $173K |
Avg: $86K
Penalty History
Showing first 5 of 6 penalties (Jan 2023 - Apr 2024)
Apr 5, 2024
Civil Money Penalty
$17K
Apr 5, 2024
Civil Money Penalty
$44K
Apr 5, 2024
Payment Denial
81 days
Jan 23, 2023
Civil Money Penalty
$4K
Jan 18, 2023
Civil Money Penalty
$107K
Jan 18, 2023
Payment Denial
18 days
Financial Trends
Historical financial and operational data for Smoky Mountain Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
60.8%
↓ 7.3pp vs 2022
Net Income
-$139,016
↓ ~$358K vs 2022
Total Payroll
$3,743,711
↓ ~$560K vs 2022
Profit Margin
-1.3%
↓ 2.9pp vs 2022
Loading trend charts...
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