Total health inspections
5
State average N/A
Last Health inspection on Jun 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Smoky Mountain Healthcare and Rehabilitation Center
Assisted Living Home
Smoky Mountain Healthcare and Rehabilitation Center
Assisted Living Home
Smoky Mountain Healthcare and Rehabilitation Center is located in Pigeon Forge, Tennessee. It offers short-term rehabilitation, long-term care, and respite stays in a warm, inviting atmosphere. The facility is dedicated to providing expert care with compassion and dignity.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.8%
Residents per day (avg)
81
Occupancy rate
60.8%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
59% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Proprietary home
Corporation
Home revenue
$11.4M
Operating loss
-$139.0K
Proprietary home
Corporation
Home revenue
$11,364,571.00
Operating loss
$-139,016.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
July 1, 1992
Additional licensing details
License number:
00000228
CMS Certification Number:
445382
Ownership & operating entity
Smoky Mountain Healthcare and Rehabilitation Center is administrated by Leonard Kyle Chamberlain.
Owner name:
SM Healthcare OP LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Activities
Comprehensive activity schedule available.
Specific Programs
Short-term rehabilitation, Long-term care, Labs and x-rays on-site, PT, OT, ST offered seven days per week, 24/7 nursing care, Comprehensive resident-centered care plan with multi-disciplinary approach, Comprehensive wound care, Tracheostomy care, Respite care, Local physician rounding on staff, Staff psychologist, Pain management, Respiratory therapy.
Religious Services
Yes
Dining & Nutrition
Food Description
Gourmet meals are provided.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Latest inspection
Date:January 5, 2024
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
2
Compare Assisted Living around Usa
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Job Haines Home
-21%
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-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
-
4
-
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Smoky Mountain Healthcare and Rehabilitation Center
-70%
-21%
-17%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 37863-3775
120
No
-
PIGEON FORGE TN HOLDCO LLC
60.8%
$10,780,647.00
$3,315,174.00
30.8%
80.60
2.8759
4
19
7
-70%-21%-17%-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
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10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
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AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
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AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Smoky Mountain Healthcare and Rehabilitation Center
Type of care:
SNF
AL
Community:
TN 37863-3775
Bed Count:
120
Pets Allowed:
No
Operator:
PIGEON FORGE TN HOLDCO LLC
CCN:
445382
Occupancy:
60.8%
Home Revenue:
$10,780,647.00
Payroll Costs:
$3,315,174.00
Payroll %:
30.8%
Avg Residents/Day:
80.60
Overall Rating:
Adj Nurse Hours:
2.8759
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
19
Severe Citations:
7
RN share vs State Avg:
-70%
-70%
Staffing vs State Avg:
-21%
-21%
Occupancy vs State Avg:
-17%
-17%Places of interest near Smoky Mountain Healthcare and Rehabilitation Center
0.0 miles from city center
Pigeon Forge, TN 37863-3775
Calculate Travel Distance to Smoky Mountain Healthcare and Rehabilitation Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
192
Total Staff
70
Employees
122
Contractors
26,394
Total Hours (Quarter)
31
Avg Staff/Day
9.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 10.4 | No |
| Licensed Practical Nurse | 63 | 10 | Yes |
| Certified Nursing Assistant | 95 | 10.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
10.9hs shift avg
Nursing Staff ⓘ
164 staff
10.1hs shift avg
Physicians & Practitioners ⓘ
7 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7hs shift avg
Dietary Services ⓘ
4 staff
8hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
15.4%
of total hours from contractors
4,067 contractor hours this quarter
Certified Nursing Assistant: 64
Licensed Practical Nurse: 54
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 31 | 64 | 95 | 13,133 | 91 | 100% | 10.2 |
| Licensed Practical Nurse | 9 | 54 | 63 | 5,023 | 91 | 100% | 10 |
| Registered Nurse | 5 | 0 | 5 | 2,133 | 91 | 100% | 10.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,220 | 74 | 81% | 7.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 954 | 49 | 54% | 7.5 |
| Administrator | 1 | 0 | 1 | 717 | 64 | 70% | 11.2 |
| Speech Language Pathologist | 3 | 0 | 3 | 574 | 50 | 55% | 6.8 |
| Nurse Practitioner | 2 | 0 | 2 | 552 | 65 | 71% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 548 | 69 | 76% | 6.9 |
| Dietitian | 1 | 0 | 1 | 424 | 41 | 45% | 10.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 293 | 44 | 48% | 5.8 |
| Nurse Aide in Training | 1 | 0 | 1 | 227 | 27 | 30% | 8.4 |
| Qualified Social Worker | 1 | 0 | 1 | 190 | 27 | 30% | 7 |
| Dental Services Staff | 1 | 0 | 1 | 168 | 21 | 23% | 8 |
| Physical Therapy Aide | 1 | 0 | 1 | 130 | 21 | 23% | 6.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 70 | 10 | 11% | 7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 37 | 7 | 8% | 5.2 |
| Medical Director | 0 | 1 | 1 | 4 | 2 | 2% | 2 |
Health Inspection History
Inspections
Total health citations
19
Citations per inspection
3.8
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 19 citations resulted from standard inspections; and 7 of 19 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
5
5
In line with State averageState average: N/A
Serious Health citations
2
2
In line with State averageState average: N/A
5 critical citations
2 serious citations
12 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Jun 21, 2024
Abuse/Neglect serious citation
Apr 05, 2024
Corrected
Nursing Services critical citation
Apr 05, 2024
Corrected
Quality of Care critical citation
Apr 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Plainview Healthcare Partners
Resident Census by Payment Source
74
Total Residents
Medicare
4
(5.4%)
ⓘ
Medicaid
49
(66.2%)
ⓘ
Private Pay/Other
21
(28.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.5
48% worse than State averageState average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.3
50% worse than State averageState average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.5%
Percent of long-stay residents whose need for help with daily activities has increased
25.5%
59% worse than State averageState average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.5%
Percent of long-stay residents whose ability to move independently worsened
40.5%
87% worse than State averageState average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.8%
5% worse than State averageState average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
21% worse than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
37% better than State averageState average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
82% better than State averageState average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
43% better than State averageState average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
8.4%
Percent of long-stay residents who have depressive symptoms
8.4%
24% better than State averageState average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.0%
Percent of long-stay residents who received an antipsychotic medication
9.0%
45% better than State averageState average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.4%
7% worse than State averageState average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.6%
22% worse than State averageState average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
11% worse than State averageState average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
26% better than State averageState average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.4%
22% worse than State averageState average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$173K
100% higher than State averageState average: $86K
Number of fines
4
129% more fines than State averageState average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
293% more payment denials than State averageState average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$173K
State average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 5, 2024
$44K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 5, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 5, 2024
81 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2023
$4K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Smoky Mountain Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
60.8%
↓ 7.3pp vs 2022
Net Income
-$139,016
↓ ~$358K vs 2022
Total Payroll
$3,743,711
↓ ~$560K vs 2022
Profit Margin
-1.3%
↓ 2.9pp vs 2022
Loading trend charts...
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