Inspection Reports for South Roanoke Nursing Home

VA

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 13 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

43% worse than Virginia average
Virginia average: 9.1 deficiencies/year

Deficiencies per year

16 12 8 4 0
2019
2022
2025

Inspection Report

Annual Inspection
Deficiencies: 14 Date: Apr 24, 2025

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements and to investigate specific concerns related to resident care and facility operations.

Findings
The facility was found deficient in multiple areas including failure to provide timely transfer/discharge notifications, inaccurate resident assessments, incomplete care plans addressing resident preferences, failure to meet professional standards of care during resident transfers, inconsistent respiratory care, inadequate food safety practices, incomplete documentation of advance directives, and lack of a written water supply contingency plan.

Deficiencies (14)
Failure to provide written notification of the reason for transfer/discharge to Resident #59 and the resident's representative.
Failure to accurately determine significant change in Resident #59's condition related to weight loss using the RAI process.
Failure to accurately code Resident #59's PRN pain medication and weight loss on the MDS assessment.
Failure to accurately code Resident #70 for Hospice services on admission MDS.
Failure to ensure accurate MDS assessments for Residents #79, #30, #59, and #70.
Failure to develop and implement comprehensive person-centered care plans addressing residents' preferences for no oral suction and no oxygen for Residents #34 and #70.
Failure to ensure placement of Dycem non-slip material in Resident #38's wheelchair seat as indicated in care plan.
Failure to follow care plan intervention for two-person assist with mechanical lift transfers for Resident #46, resulting in a fall.
Failure to use appropriately sized mechanical lift pad and failure to transfer Resident #46 with assistance of two staff members, resulting in a fall.
Failure to complete neuro-checks and vital signs as ordered by medical provider for Resident #76 after a fall.
Failure to consistently wear beard net while preparing food in the kitchen, risking contamination.
Failure to consistently provide and document oxygen usage per physician's order and hospice plan for Resident #65.
Failure to maintain complete and accurate clinical records including documentation of verbal communication, education, and proper completion of advance directives for multiple residents.
Failure to have a written procedure detailing the facility's process to ensure availability of water in response to loss of normal water supply.
Report Facts
Residents sampled: 24 Weight loss percentage: 6.1 MDS BIMS score: 6 MDS BIMS score: 13 MDS BIMS score: 12 MDS BIMS score: 3 MDS BIMS score: 4 MDS BIMS score: 7 MDS BIMS score: 5 Oxygen liters per minute: 8 Oxygen liters per minute: 5 Water storage gallons: 60 Water supply plan gallons: 100

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseInterviewed about MDS assessments and care plan modifications for Resident #59
Licensed Practical Nurse #4Licensed Practical NurseInterviewed about MDS assessments and care plan modifications for Resident #59 and Resident #70
Certified Nursing Assistant #3Certified Nursing AssistantInvolved in Resident #46 fall during mechanical lift transfer
Certified Nursing Assistant #4Certified Nursing AssistantProvided information about lift pad sizes and Resident #46's fall
Registered Nurse #3Registered NurseResident #46's nurse at time of fall
Licensed Practical Nurse #3Licensed Practical NurseObserved medication pass and oxygen check for Resident #65
Licensed Practical Nurse #6Licensed Practical NurseDiscussed oxygen orders and hospice communication for Resident #65
Other Employee #2Food Service AideObserved preparing food without beard net
AdministratorAdministratorParticipated in pre-exit meetings and discussions of deficiencies
Director of NursingDirector of NursingParticipated in pre-exit meetings and discussions of deficiencies
Regional Nurse ConsultantRegional Nurse ConsultantParticipated in pre-exit meetings and discussions of deficiencies

Inspection Report

Routine
Deficiencies: 12 Date: Mar 24, 2022

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements including care plan implementation, medication administration, infection control, food safety, vaccination policies, and quality assurance processes.

Findings
The facility was found deficient in multiple areas including failure to provide baseline care plan summaries to residents, incomplete care plan reviews, failure to provide adequate ADL care, medication administration errors, inadequate infection control practices, improper food storage and sanitation, lack of documented vaccination status and refusals, incomplete COVID-19 testing and vaccination tracking for staff, and absence of a functional quality assurance and performance improvement program.

Deficiencies (12)
Failed to provide residents #54 and #71 with a written summary of their baseline care plan within 48 hours of admission.
Failed to review and revise the care plan to reflect resident #180's current status and failed to invite resident #54 to care plan meetings.
Failed to provide ADL care for dependent resident #36.
Failed to follow physician's orders for medication administration for residents #9, #71, and #180.
Failed to ensure a physician ordered supplement was kept under direct observation until consumed for resident #54.
Failed to store and prepare food in a sanitary manner and maintain a clean food service area.
Failed to provide a quality assurance and performance improvement (QAPI) plan and evidence of corrective actions.
Failed to provide evidence of quarterly quality assessment and assurance (QAA) committee meetings.
Failed to perform hand hygiene during medication administration on Wing 2.
Failed to determine flu and pneumonia vaccination status and obtain consent or refusal documentation for residents #8, #40, and #55.
Failed to properly implement COVID-19 testing procedures including inadequate specimen collection and missing required testing for staff member #1.
Failed to implement policies and procedures for additional infection control precautions for unvaccinated staff and failed to track vaccination status accurately for staff member #4.
Report Facts
Residents in survey sample: 20 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 3 Residents affected: 1 Residents affected: Many Residents affected: Many Residents affected: 1 Residents affected: 3 Staff members affected: 5 Staff members affected: 3

Employees mentioned
NameTitleContext
MDS nurse #1Interviewed regarding baseline care plan provision and care plan meetings
LPN #2Licensed Practical NurseInterviewed regarding baseline care plan provision
AdministratorNotified of multiple deficiencies and participated in meetings
Director of NursingDONNotified of deficiencies, participated in meetings, and provided statements
Resident #54Interviewed regarding care plan and supplement consumption
Resident #71Interviewed regarding care plan and medication administration
Resident #36Interviewed and observed regarding ADL care
Resident #9Clinical record reviewed for medication administration
Resident #180Clinical record reviewed for care plan and medication administration
Resident #8Vaccination status reviewed
Resident #40Vaccination status reviewed and interviewed
Resident #55Vaccination status reviewed and interviewed
SM #1Staff MemberCOVID-19 testing and vaccination status reviewed
SM #2Staff MemberInterviewed regarding vaccination exemption and precautions
SM #3Staff MemberObserved and interviewed regarding mask use
SM #4Staff MemberVaccination status documentation discrepancy
SM #21Staff MemberObserved performing COVID-19 specimen collection
SM #22Staff MemberObserved during COVID-19 specimen collection
HRS #1Human Resource StaffInterviewed regarding staff work location and duties

Inspection Report

Routine
Deficiencies: 13 Date: Jul 9, 2019

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident rights, notification of changes, transfer and discharge procedures, medication administration, respiratory care, pharmaceutical services, infection control, and facility policies including smoking.

Findings
The facility was found deficient in multiple areas including improper handling and documentation of Durable Do Not Resuscitate (DDNR) orders, failure to notify physicians and hospice providers of resident falls, inadequate documentation and notification during resident transfers, medication administration errors, failure to provide appropriate respiratory care, medication shortages, improper storage of controlled substances, unsanitary food preparation and storage practices, failure to monitor and document psychotropic medication use, incomplete clinical records, and failure to follow infection control protocols.

Deficiencies (13)
Facility staff failed to ensure provider/physician involvement in the implementation of DDNR forms, including use of pre-signed forms without patient information.
Facility staff failed to provide notification of changes for Resident #30, including failure to notify hospice physician of falls.
Facility staff failed to provide appropriate information and documentation during resident transfers for Residents #34 and #37.
Facility staff failed to provide timely notification to residents and representatives regarding transfer and discharge, including appeal rights and bed-hold policies for Residents #34 and #37.
Facility staff failed to follow physician orders for Resident #49 by administering eye ointment to both eyes instead of the left eye only.
Facility staff failed to ensure Resident #30 received oxygen at the physician ordered rate of 3 liters per minute.
Facility staff failed to ensure medication (refresh tears) was available for Resident #49, resulting in a missed dose.
Facility staff failed to ensure narcotic medication lorazepam was stored in a locked permanently affixed box on wing 2.
Facility staff failed to follow infection control program by not using SBAR tools for suspected infections other than UTIs and failed to follow infection control procedures during medication administration for Resident #18.
Facility staff failed to prepare, store, and serve foods in a sanitary manner, including unsecured and unlabeled perishable foods, unclean kitchen environment, and failure to wear beard guard.
Facility staff failed to implement gradual dose reductions and non-pharmacological interventions for Residents #13 and #14, including failure to monitor behaviors and document justification for medication dosage increase.
Facility staff failed to ensure complete and accurate clinical records for Residents #22 and #30, including incomplete CNA flow sheets and missing advanced directive.
Facility staff failed to follow policy regarding smoking supplies for Resident #38, who kept cigarettes and lighter at all times despite policy restrictions.
Report Facts
DDNR forms pre-signed by medical director: 30 Residents in survey sample: 24 Behavior monitoring dates missed: 12 Oxygen liters ordered: 3 Oxygen liters delivered: 2 Medication doses missed: 1 Lorazepam vials: 2 Behavioral episodes documented: 1 BIMS score Resident #13: 6 BIMS score Resident #14: 6 BIMS score Resident #22: 4 BIMS score Resident #30: 7 BIMS score Resident #38: 15

Employees mentioned
NameTitleContext
RN #1Registered NurseAdministered eye ointment to both eyes instead of left eye only for Resident #49.
LPN #1Licensed Practical NursePicked up medication capsules with bare hands and administered to Resident #18.
Dietary cook #1Dietary CookObserved kitchen sanitation issues and agreed personal items should not be in kitchen.
Dietary staff #2Dietary StaffObserved not wearing beard guard, then applied it after being asked.
Director of NursingDirector of NursingInterviewed regarding multiple deficiencies including DDNR forms, transfer documentation, medication monitoring, and bed-hold policies.
Social WorkerSocial WorkerLeft message requesting advanced directive for Resident #30.

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