South Roanoke Nursing and Rehabilitation
Nursing Home, Memory Care & Respite Care · Roanoke, VA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

South Roanoke Nursing and Rehabilitation

Nursing Home, Memory Care & Respite Care · Roanoke, VA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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South Roanoke Nursing and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of South Roanoke Nursing and Rehabilitation

Providing top-tier care since 1964, South Roanoke Nursing and Rehabilitation located in the serene community of Franklin Road, South West Roanoke, VA, focuses on rehabilitation, skilled care, long-term care, and respite. The community promises a comfortable and safe residence while receiving the utmost attention for their needs. Spend a relaxing time within the beautiful grounds with heartwarming individuals. South Roanoke Nursing and Rehabilitation is dedicated to giving seniors a warm and welcoming environment during their healing journey.

South Roanoke Nursing and Rehabilitation takes pride in a team of reliable and highly skilled professionals, who deliver exceptional care and support. With its stunning amenities and peaceful surroundings, seniors enjoy leisure while maintaining their well-being. The community is a safe place for seniors to thrive and reach their full potential.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At VA avg. At VA avg.VA average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.9% Below VA avg. ▼ 27.9% Below VA avg.VA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 21.5% Above VA avg. ▲ 21.5% Above VA avg.VA average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 29.9% Above VA avg. ▲ 29.9% Above VA avg.VA average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Virginia state averages

Total nursing care / resident Info This home is ranked 56th out of 89 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 22m per day
Rank #56 / 89Nurse hours — State benchmarkedThis home is ranked 56th out of 89 homes in Virginia. Shows adjusted nurse hours per resident per day benchmarked to the Virginia average, with a ranking across 89 Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Virginia avg (3h 45m per day)
vs Virginia avg
-10%

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 27m per day ▼ 34% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 47m per day ▼ 21% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 54m per day ▼ 11% State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 51m per day ▼ 14% State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▼ 30% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 19m per day ▼ 31% State avg: 28m per day · National avg: 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 98

This home usually has limited availability

Similar occupancy to the Virginia average: 85.7%
Occupancy rate
85.7% Rank #75 / 314Occupancy rate — State benchmarkedThis home is ranked 75th out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
247 days
Walk Score
Walk Score: 45 / 100 Rank #208 / 449Walk Score — State benchmarkedThis home is ranked 208th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

CMS Certification Number495002

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Walker Champney, Administrator

Contact South Roanoke Nursing and Rehabilitation

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Virginia avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.91
38% better than Virginia average

Virginia average: 1.46

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.49
65% better than Virginia average

Virginia average: 1.41

Short-stay resident measures
Significantly above average Virginia avg: 3.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.3%
17% better than Virginia average

Virginia average: 22.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 2.6%
78% better than Virginia average

Virginia average: 11.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 73.1%
36% better than Virginia average

Virginia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.0%
13% worse than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

66% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 7 - 8 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$311.3K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.5M Rank #83 / 89Revenue — State benchmarkedThis home is ranked 83rd out of 89 homes in Virginia. Shows this facility's annual revenue compared to the Virginia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$311.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$4.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #77 / 89Payroll — State benchmarkedThis home is ranked 77th out of 89 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.1M 53.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #18 / 89Payroll % — State benchmarkedThis home is ranked 18th out of 89 homes in Virginia. Shows payroll as a percentage of revenue versus the Virginia average. Well-run Virginia facilities typically land around 51–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.8M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (66% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
129 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 66%
Medicaid 5%
Discharges
124 total

Coverage residents most often leave under.

Medicare 14%
Private pay 85%
Medicaid 1%

Places of interest near South Roanoke Nursing and Rehabilitation

Address 3.4 miles from city center Info Estimated distance in miles from Roanoke's city center to South Roanoke Nursing and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to South Roanoke Nursing and Rehabilitation

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Address

Compare Nursing Homes around Roanoke

The information below is reported by the Virginia Department of Social Services and Department of Health.

4 facilities compared · CMS & VA Dept. of Health data

Our Lady of the Valley
NH
AL
MC
NC
RC
Roanoke (Gainsboro)
127
Facility 127
VA AVG 95
Rank #78 / 371
87.4%
Facility 87.4%
VA AVG 85.7%
Rank #65 / 314
+2%
3.79
Facility 3.79
VA AVG 3.74
Rank #47 / 89
-42%+1%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 93
14
Facility 14
VA AVG 38.4
Rank #15 / 90
4.7
Facility 4.7
VA AVG 8.9
Rank #19 / 90
-111A+
68
Facility 68
VA AVG 44
Rank #74 / 449
David Rawlings
$14.8M
Facility $14.8M
VA AVG $18.3M
Rank #58 / 89
$8.2M
Facility $8.2M
VA AVG $6.9M
Rank #53 / 89
55.5%
Facility 55.5%
VA AVG 39.7%
Rank #37 / 89
495357
Friendship Retirement Community
NH
AL
IL
MC
RC
Roanoke (Hollins)
253
Facility 253
VA AVG 95
Rank #5 / 371
93.1%
Facility 93.1%
VA AVG 85.7%
Rank #27 / 314
+9%
4.46
Facility 4.46
VA AVG 3.74
Rank #33 / 89
+4%+19%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 93
18
Facility 18
VA AVG 38.4
Rank #29 / 90
4.5
Facility 4.5
VA AVG 8.9
Rank #18 / 90
-231A+
48
Facility 48
VA AVG 44
Rank #186 / 449
Friendship Foundation Inc
$29.8M
Facility $29.8M
VA AVG $18.3M
Rank #20 / 89
$15.3M
Facility $15.3M
VA AVG $6.9M
Rank #22 / 89
51.5%
Facility 51.5%
VA AVG 39.7%
Rank #55 / 89
495092
Pheasant Ridge Nursing and Rehab Center
NH
MC
Roanoke (Southern Hills)
101
Facility 101
VA AVG 95
Rank #140 / 371
--
3.56
Facility 3.56
VA AVG 3.74
Rank #52 / 89
+4%-5%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 93
25
Facility 25
VA AVG 38.4
Rank #43 / 90
6.3
Facility 6.3
VA AVG 8.9
Rank #33 / 90
119A+
15
Facility 15
VA AVG 44
Rank #385 / 449
Victor Bell
$10.9M
Facility $10.9M
VA AVG $18.3M
Rank #63 / 89
$5.1M
Facility $5.1M
VA AVG $6.9M
Rank #87 / 89
47.1%
Facility 47.1%
VA AVG 39.7%
Rank #71 / 89
495325
Old Southwest Rehabilitation and Nursing
NH
HC
MC
PC
RC
Roanoke (Old Southwest)
130
Facility 130
VA AVG 95
Rank #69 / 371
25.4%
Facility 25.4%
VA AVG 85.7%
Rank #307 / 314
-70%
3.82
Facility 3.82
VA AVG 3.74
Rank #47 / 89
-27%+2%
$143.8k
Facility $143.8k
VA AVG $54.3k
Rank #93 / 93
131
Facility 131
VA AVG 38.4
Rank #89 / 90
18.7
Facility 18.7
VA AVG 8.9
Rank #88 / 90
433A+
57
Facility 57
VA AVG 44
Rank #133 / 449
Andrew Shuler
$8.8M
Facility $8.8M
VA AVG $18.3M
Rank #85 / 89
$4.2M
Facility $4.2M
VA AVG $6.9M
Rank #79 / 89
47.8%
Facility 47.8%
VA AVG 39.7%
Rank #23 / 89
495156

Financial Assistance for
Nursing Home in Virginia

South Roanoke Nursing and Rehabilitation is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about South Roanoke Nursing and Rehabilitation

What neighborhood is South Roanoke Nursing and Rehabilitation in?

South Roanoke Nursing and Rehabilitation is in the Edgehill neighborhood of Roanoke.

Is South Roanoke Nursing and Rehabilitation in a walkable area?

South Roanoke Nursing and Rehabilitation has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at South Roanoke Nursing and Rehabilitation?

South Roanoke Nursing and Rehabilitation's occupancy is 85.7%.

Does South Roanoke Nursing and Rehabilitation operate as a for-profit or non-profit?

South Roanoke Nursing and Rehabilitation is registered as a for-profit in VA.

Are there photos of South Roanoke Nursing and Rehabilitation?

Yes — there are 5 photos of South Roanoke Nursing and Rehabilitation in the photo gallery on this page.

What is the address of South Roanoke Nursing and Rehabilitation?

South Roanoke Nursing and Rehabilitation is located at 3823 Franklin Rd Sw, Roanoke, VA 24014.

What is the phone number of South Roanoke Nursing and Rehabilitation?

(540) 344-4325 will put you in contact with the team at South Roanoke Nursing and Rehabilitation.

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