Inspection Reports for
Splendido at Rancho Vistoso

AZ

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 3.3 deficiencies/year

Deficiencies are regulatory findings recorded during state inspections.

11% better than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Inspection Report

Routine
Deficiencies: 4 Date: Mar 28, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to medication management, medication storage, food storage, and employee hygiene in the nursing home.

Findings
The facility was found deficient in ensuring medications were not left unattended at bedside, expired medications and supplies were properly disposed of, and food storage and employee hygiene standards were met. Several expired medications, nutritional supplements, and syringes were found and disposed of. Food boxes were improperly stored blocking sprinkler systems, and staff were observed not fully complying with hair covering requirements.

Deficiencies (4)
Medications were left unattended on a bedside table for one resident, risking incorrect administration or consumption by others.
Expired over-the-counter medications, nutritional supplements, and syringes were found readily available for resident use.
Food boxes were stored too close to the ceiling in refrigerators and freezers, blocking sprinkler systems.
Staff were observed wearing hair coverings that did not fully cover hair, risking contamination of food.
Report Facts
Residents sampled for medication unattended: 44 Residents sampled for expired medications: 38 Expired insulin syringes: 11 Expired tuberculin syringes: 20 Expired 10 ml syringes: 1 Loose tablets found in OTC drawer: 4 Boxes of food items blocking sprinkler system: 9 Hair covering violations: 1

Employees mentioned
NameTitleContext
Director of Nursing (DON) Interviewed regarding medication self-administration and expired product expectations
Registered Nurse (RN) / staff #122 Observed preparing expired medication and interviewed about medication provision
Assistant Director of Nursing (ADON) / staff #45 Participated in medication room observation and interviewed about medication audits
Central Supply Coordinator (CS) / staff #125 Responsible for ordering supplies and managing expired items
Registered Nurse (RN) / staff #50 Reviewed OTC medication cart #1
Registered Nurse (RN) / staff #250 Observed medication disposal practices and OTC drawer
Licensed Practical Nurse (LPN) / staff #59 Reviewed OTC medication cart #3
Licensed Practical Nurse (LPN) / staff #58 Reviewed OTC medication cart #2 and long term care medication cart
Executive Chef / staff #231 Interviewed regarding food storage and sprinkler system clearance
Dietician / staff #214 Interviewed regarding food storage clearance requirements
Center Administrator (CA) / staff #35 Interviewed regarding staff expectations for food storage and hygiene
Chef de Cuisine / staff #31 Interviewed regarding hair covering expectations
Server / staff #101 Observed wearing inadequate hair covering

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Sep 10, 2024

Visit Reason
The inspection was conducted following a complaint and facility self-report regarding a resident's fall during transfer, which resulted in injury. The investigation focused on the facility's adherence to transfer protocols and resident safety measures.

Complaint Details
The complaint investigation was substantiated. Resident #1 fell on September 2, 2024, during transfer by a CNA who did not use the required two-person assist and Hoyer lift. The fall caused a fracture confirmed by x-ray. Staff interviews indicated lack of awareness and training gaps. The facility self-reported the incident and awaited x-ray results at the time.
Findings
The facility failed to use a two-person transfer as required by the resident's care plan, resulting in a fall with injury to resident #1. The resident sustained a comminuted distal perihardware fracture confirmed by x-ray. Interviews revealed staff were not fully aware or compliant with the required transfer methods, and communication during shift changes was insufficient.

Deficiencies (1)
Failure to use a two-person transfer as identified by the comprehensive care plan, resulting in resident #1's fall with injury.
Report Facts
Date of fall: Sep 2, 2024 Date of x-ray order: Sep 3, 2024 Date of x-ray result: Sep 5, 2024 Date of facility self-report: Sep 4, 2024 Staff absence duration: 3 Neuro checks interval: 15

Employees mentioned
NameTitleContext
Staff #26 Certified Nursing Assistant (CNA) Involved in resident #1 transfer resulting in fall
Staff #147 Licensed Practical Nurse (LPN) Responded to fall, conducted pain assessment
Staff #53 Licensed Practical Nurse (LPN) Documented resident pain and bruising post-fall
Staff #138 Registered Nurse (RN) Reported x-ray results and notified medical team and family
Staff #57 Certified Nursing Assistant (CNA) Witnessed transfer, assisted after fall
Staff #116 Certified Nursing Assistant (CNA) Observed resident post-fall, implemented neuro checks
Staff #99 Director of Nursing (DON) Provided information on transfer protocols and investigation
Staff #93 Facility Administrator (ADM) Discussed incident, communication, and expectations with staff

Inspection Report

Deficiencies: 2 Date: Oct 6, 2023

Visit Reason
The inspection was conducted to assess compliance with pharmaceutical services and food safety standards at the facility.

Findings
The facility failed to ensure that medications were administered as ordered for one resident, specifically administering enteric coated aspirin instead of chewable aspirin as prescribed. Additionally, the facility failed to ensure proper storage of cleaning rags and the use of beard nets by kitchen staff, posing a risk for food-borne illnesses.

Deficiencies (2)
Failed to ensure medications were administered as ordered for resident #21, administering enteric coated aspirin instead of chewable aspirin.
Failed to ensure cleaning clothes were stored properly and beard nets were worn by kitchen staff, risking food-borne illness.
Report Facts
Resident affected: 1 Residents affected: 2

Employees mentioned
NameTitleContext
Staff #32 Registered Nurse Administered incorrect form of aspirin to resident #21
Staff #44 Director of Nursing Interviewed regarding medication administration expectations
Staff #110 Executive Chef Interviewed regarding kitchen safety and beard net use
Staff #31 Sous Chef Interviewed and removed improperly placed cleaning rag
Staff #67 Server Interviewed regarding hair and beard net expectations
Staff #121 Administrator Interviewed regarding sanitary practices and risks

Inspection Report

Routine
Deficiencies: 2 Date: Oct 6, 2023

Visit Reason
The inspection was conducted to evaluate compliance with pharmaceutical services and food safety standards in the facility.

Findings
The facility failed to ensure medications were administered as ordered for one resident, potentially affecting deep vein thrombosis prophylaxis. Additionally, the facility did not properly store cleaning rags and staff failed to wear beard nets in the kitchen, posing a risk for food-borne illnesses.

Deficiencies (2)
Failed to ensure medications were administered as ordered by the physician for one resident (#21), specifically administering enteric coated aspirin instead of chewable aspirin.
Failed to ensure cleaning clothes were stored properly and beard nets were worn by kitchen staff, risking food-borne illnesses.
Report Facts
Residents affected: 1 Residents affected: 2

Employees mentioned
NameTitleContext
Registered Nurse (RN/staff #32) Administered incorrect form of aspirin to resident #21
Director of Nursing (DON/staff #44) Stated expectation that provider orders be followed and that administration did not meet expectations
Executive Chef (staff #110) Observed not wearing beard net and discussed cleaning rag storage
Cook and Executive Chef (staff #90) Observed not wearing beard net
Sous Chef (staff #31) Removed cleaning rag from food preparation counter
Server (staff #67) Stated expectation that hair and beard nets be worn in kitchen
Administrator (staff #121) Stated expectations for sanitary practices and risks of not wearing hair/beard nets

Inspection Report

Routine
Deficiencies: 4 Date: Aug 25, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident care, medication management, discharge planning, and psychotropic medication monitoring at the nursing facility.

Findings
The facility was found deficient in ensuring residents' call lights and water were accessible, monitoring for adverse side effects of anticoagulant use, providing complete discharge summaries and post-discharge plans, and monitoring target behaviors and adverse effects for residents on psychotropic medications. These deficiencies posed potential or minimal harm to residents.

Deficiencies (4)
Failed to ensure one resident's call light and water was accessible, potentially resulting in unmet resident needs.
Failed to monitor one resident for adverse side effects related to anticoagulant use, risking delayed identification of complications.
Failed to ensure complete discharge summaries and post-discharge plans for two residents, risking inadequate communication at discharge.
Failed to monitor target behaviors and adverse effects for three residents receiving psychotropic medications, risking inadequate medication monitoring.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 2 Residents affected: 3 Sample size: 5

Employees mentioned
NameTitleContext
Registered Nurse (RN/staff #97) Interviewed regarding call light accessibility and psychotropic medication monitoring
Licensed Practical Nurse (LPN/staff #26) Interviewed regarding anticoagulant side effect monitoring and psychotropic medication monitoring
Director of Nursing (DON/staff #5) Interviewed regarding expectations for call light accessibility, anticoagulant monitoring, discharge planning, and psychotropic medication monitoring
Social Services Director (staff #106) Interviewed regarding discharge planning process and documentation

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