Spring Lake Village

Spring Lake Village is an Assisted Living Home in California

Spring Lake Village is an Assisted Living Home in California

Spring Lake Village

5555 Montgomery Dr, Santa Rosa, CA 95409 View Map

Spring Lake Village is an Assisted Living Home in California

Spring Lake Village is an Assisted Living Home in California

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Overview of Spring Lake Village

Spring Lake Village is a natural retreat and life plan community in the vibrant setting of Santa Rosa, CA, embodying the essence of a beautiful place to call home. Rooted in the values of active living and positive aging, the community nestled in beautiful Sonoma County offers a dynamic lifestyle surrounded by parks, vineyards, and the tranquility of Santa Rosa Creek. Residents appreciate the diverse array of activities, classes, and intellectual pursuits, fostering a sense of community engagement since 2014.

The community boasts a range of amenities and facilities, creating an enriching environment for residents. From the expansive fitness center, indoor pool, and art studios to the theatre, library, and Creekside Lounge, Spring Lake Village offers a comprehensive array of spaces for residents to explore and enjoy. The commitment to well-being extends to services that cater to varying healthcare needs, including independent living, assisted living, skilled nursing care, memory care, and outpatient rehabilitation. The dining experience is a delight, featuring locally sourced meals served in friendly dining rooms or the Village Bistro, accommodating special diets, and offering personalized nutrition consultation. With an award-winning wellness program encompassing physical, mental, and spiritual fitness, Spring Lake Village ensures residents have abundant opportunities for holistic well-being.

(707) 538-8400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.95/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 679

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 92%
Residents per day (avg) 45
Occupancy rate
92%
Residents per day (avg)
45

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

33% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$46.3M
Surplus of revenue
$1.2M
Voluntary non-profit home Other
Home revenue
$46,263,408.00
Surplus of revenue
$1,218,048.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.1M
28.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$32.0M
Total costs $45.0M
Bed community size
679-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
32 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
3%
Occupied Beds
20 of 679
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
August 7, 1993

Additional licensing details

CMS Certification Number: 555268
County: SONOMA

Ownership & operating entity

Spring Lake Village is legally operated by FRONT PORCH COMMUNITIES AND SERVICES.

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

9 visits

California average: 14 visits

Breakdown by visit type

6 total complaint visits

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

5 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

5 official inspections

California average: 4 official inspections

2 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Spring Lake Village

Spring Lake Village has undergone a series of required and incident inspections by the California Department of Social Services Community Care Licensing (CCLD). Over the past two years the facility has consistently demonstrated compliance with licensing standards, with inspectors noting a clean, well‑maintained environment, adequate supplies, and staff who are fully vaccinated and properly fit‑tested for respirators. Infection‑control practices—central medication storage, locked toxin carts, and readily available hand sanitizer—were consistently observed, and the facility’s 100 % vaccination rate led to the discontinuation of routine surveillance testing.

Despite these strengths, the inspections highlighted several procedural gaps. In the July 2021 visit, visitors were not screened at the main entrance before entering the assisted‑living and memory‑care wings, prompting a reminder to enforce existing screening protocols. An August 2023 inspection uncovered one unlocked medication cart, a violation of the licensing requirement that medication be inaccessible to residents, and the absence of the Community Care Licensing phone number on the emergency‑disaster plan. The case‑management incident inspection in July 2023 found no deficiencies in the resident’s file, underscoring that the issue, if any, was not systemic. Throughout all visits, inspectors noted that the facility’s fire‑safety equipment—extinguishers, smoke and carbon‑monoxide detectors, and evacuation drills—remained in compliance.

The pattern that emerges is one of solid, ongoing compliance punctuated by isolated, low‑risk lapses that have been promptly identified and addressed. The facility’s leadership responded to each corrective suggestion, with documentation of updated policies and training where necessary. No major deficiencies were cited in any of the inspections, and the repeated affirmations of safety and quality indicate a stable operational baseline. Continued vigilance, particularly in visitor screening and medication storage procedures, will help maintain the facility’s high standards and prevent future technical violations.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Spring Lake Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

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Private Rooms

Places of interest near Spring Lake Village

Address 4.6 miles from city center

Address 5555 Montgomery Dr, Santa Rosa, CA 95409

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

114
Total Staff
76
Employees
38
Contractors
25,928
Total Hours (Quarter)
37
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.4 Yes
Licensed Practical Nurse189.1 Yes
Certified Nursing Assistant407.8 No
Staff by Category
Administration
3 staff
6.7hs shift avg
Nursing Staff
79 staff
8.1hs shift avg
Physicians & Practitioners
3 staff
7.8hs shift avg
Therapy Services
22 staff
5.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
1.8hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
2 staff
7.8hs shift avg
Contractor Analysis
8.1%
of total hours from contractors
2,088 contractor hours this quarter
Respiratory Therapy Technician: 2 Licensed Practical Nurse: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 3 Registered Nurse: 8 Occupational Therapy Aide: 2 Qualified Social Worker: 4 Medical Director: 1 Occupational Therapy Assistant: 5 Physical Therapy Assistant: 7
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004012,19591100%7.8
Licensed Practical Nurse153184,99691100%9.1
Registered Nurse118192,38391100%8.4
Clinical Nurse Specialist2021,0397582%7.7
RN Director of Nursing2028106470%8
Administrator2027148290%7.7
Respiratory Therapy Technician0225356167%7.2
Nurse Practitioner1015126470%8
Mental Health Service Worker1015046369%8
Dietitian1014565763%8
Dental Services Staff1013905257%7.5
Speech Language Pathologist0333656673%5.4
Occupational Therapy Aide0223625864%6.2
Physical Therapy Aide0332815257%4.8
Physical Therapy Assistant0772595358%3.8
Qualified Social Worker044613437%1.8
Occupational Therapy Assistant0554078%5.7
Medical Director011251719%1.5

Health Inspection History

Source: CMS Health Citations (Feb 2020 – Apr 2025)

4
Inspections
29
Total Citations
0
Critical (J-L)
0
Serious (G-I)
7.25
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
29
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
17% of total
Pharmacy Services
5
17% of total
Infection Control
3
10% of total
Resident Rights
2
7% of total
Abuse, Neglect & Exploitation
1
3% of total
Environmental
1
3% of total
Citation Sources
Standard Inspections 28
Complaint Investigations 1
State Comparison (CA)
Citations
29
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 15, 2025 D Abuse/NeglectF0609 Corrected
Feb 13, 2025 F Infection ControlF0880 Corrected
Feb 13, 2025 F Infection ControlF0945 Corrected
Feb 13, 2025 D NutritionF0802 Corrected
Feb 13, 2025 E NutritionF0812 Corrected
Feb 13, 2025 D NutritionF0813 Corrected
Feb 13, 2025 D NutritionF0814 Corrected
Feb 13, 2025 D PharmacyF0759 Corrected
Feb 13, 2025 D PharmacyF0760 Corrected
Feb 13, 2025 D PharmacyF0761 Corrected
Feb 13, 2025 D Quality of CareF0686 Corrected
Feb 13, 2025 D Quality of CareF0689 Corrected
Feb 13, 2025 D Quality of CareF0697 Corrected
Feb 13, 2025 D Care PlanningF0656 Corrected
Feb 13, 2025 D Resident RightsF0558 Corrected
Feb 13, 2025 D Resident RightsF0584 Corrected
Apr 07, 2023 F NutritionF0812 Corrected
Apr 07, 2023 F NutritionF0814 Corrected
Apr 07, 2023 D PharmacyF0760 Corrected
Apr 07, 2023 E Quality of CareF0679 Corrected
Apr 07, 2023 E Care PlanningF0657 Corrected
Apr 07, 2023 D Care PlanningF0658 Corrected
Feb 28, 2020 E EnvironmentalF0921 Corrected
Feb 28, 2020 E Infection ControlF0883 Corrected
Feb 28, 2020 E Nursing ServicesF0726 Corrected
Feb 28, 2020 D PharmacyF0761 Corrected
Feb 28, 2020 D Quality of CareF0688 Corrected
Feb 28, 2020 D Care PlanningF0656 Corrected
Feb 28, 2020 D Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Front Porch Communities and Services
Resident Census by Payment Source
47 Total Residents
Medicare 13 (27.7%)
Private Pay/Other 34 (72.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.5 Score
28% worse than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
17.8 Score
57% worse than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
11.8%
Lost Too Much Weight
1.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.8%
Falls with Major Injury
3.9%
Pneumococcal Vaccine
98.5%
Antipsychotic Use
13.2%
Walking Ability Worsened
16.9%
Influenza Vaccine
91.7%
High Risk Residents with Pressure Ulcers
8.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
24.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
90.2% Near average California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.7% 20% worse than avg California: 1.5%
Influenza Vaccine
84.2% 10% worse than avg California: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $45K California avg: $55K 18% better than avg
Number of Fines 1 California avg: 2.4
Payment Denials 1 35 total days
Compared to California Average Facility: $45K | California Avg: $55K
Penalty History

Showing all 2 penalties (Apr 2023 - Apr 2023)

Apr 7, 2023 Civil Money Penalty
$45K
Apr 7, 2023 Payment Denial
35 days

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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