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Assisted Living in Santa Rosa

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Spring Lake Village

Assisted Living in Santa Rosa

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Spring Lake Village

5555 Montgomery Dr, Santa Rosa, CA 95409 View map
Overview of Spring Lake Village

Spring Lake Village is a natural retreat and life plan community in the vibrant setting of Santa Rosa, CA, embodying the essence of a beautiful place to call home. Rooted in the values of active living and positive aging, the community nestled in beautiful Sonoma County offers a dynamic lifestyle surrounded by parks, vineyards, and the tranquility of Santa Rosa Creek. Residents appreciate the diverse array of activities, classes, and intellectual pursuits, fostering a sense of community engagement since 2014.

The community boasts a range of amenities and facilities, creating an enriching environment for residents. From the expansive fitness center, indoor pool, and art studios to the theatre, library, and Creekside Lounge, Spring Lake Village offers a comprehensive array of spaces for residents to explore and enjoy. The commitment to well-being extends to services that cater to varying healthcare needs, including independent living, assisted living, skilled nursing care, memory care, and outpatient rehabilitation. The dining experience is a delight, featuring locally sourced meals served in friendly dining rooms or the Village Bistro, accommodating special diets, and offering personalized nutrition consultation. With an award-winning wellness program encompassing physical, mental, and spiritual fitness, Spring Lake Village ensures residents have abundant opportunities for holistic well-being.

(707) 538-8400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 57m per day

This home provides 36% more nursing time per resident than the California average.

California average: 4h 23m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 679

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 2.9%
Residents per day 20
Occupancy rate
2.9%
Residents per day
20

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

33% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit community
Home revenue
$46.3M
Surplus of revenue
$1.2M
Voluntary non-profit community
Home revenue
$46,263,408.00
Surplus of revenue
$1,218,048.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.1M
28.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$32.0M
Total costs $45.0M
Bed community size
679-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
32 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
3%
96% lower than California average

California average: 73%

Occupied beds
20 / 679
Average residents 87 per day

License details

Facility type
Rcfe-continuing Care Retirement Community
Status Licensed
Issuance August 7, 1993
County: SONOMA

Additional licensing details

CMS Certification Number: 555268

Ownership & operating entity

Spring Lake Village is legally operated by FRONT PORCH COMMUNITIES AND SERVICES.

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

9 visits

California average: 16 visits

Breakdown by visit type

6 total complaint visits

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

5 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

5 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

2 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date October 2, 2025
Complaint Investigation

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for Spring Lake Village

Most inspections found no deficiencies, with several complaint investigations determined to be unsubstantiated. The facility’s most recent report from October 2, 2025, had no deficiencies and addressed a physical abuse incident outside its licensing jurisdiction. The main issues identified in prior inspections involved safety risks from unlocked cleaning carts and missing evacuation chairs reported in August 2024, both considered immediate health and safety concerns. Other findings included minor technical violations such as expired staff certifications and unlocked medication carts, which were promptly addressed. The overall trend shows improvement, with recent reports consistently clean and no enforcement actions or fines listed in the available reports.

Health Inspection History

Inspections
Total health inspections 4

California average 12.5


Last Health inspection on Apr 2025

Total health citations 29

California average 50.2

Citations per inspection
7.25

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

29 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Apr 15, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 13, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 13, 2025
Corrected

Compare Assisted Living around Santa Rosa The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Brookdale Chanate
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Rosa
140
Yes
41
5
23
24
16
72.1%
-
Bkd Arbors Of Santa Rosa Llc
-
Brookdale at Home Santa Rosa
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Santa Rosa
100
No
74
5
9
1
14
70.0%
-
Blc Lodge At Paulin Inc Gp, Blc Lodge At Paulin Lp
-
The Lodge at Piner Road
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Rosa
92
No
68
2
9
4
2
81.5%
-
Piner Road Santa Rosa Inc;Oakmont Mgmt Group Llc
-
Spring Lake Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Rosa
81
No
13
5
6
2
32
2.9%
A+
Front Porch Communities And Services
1 Bed / 2 Bed
Silva Board and Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Rosa (Junior College Neighborhood Association)
6
Yes
72
5
0
1
18
100.0%
A-
Trinidad, Joel
Private Rooms

Places of interest near Spring Lake Village

Address 4.6 miles from city center — 1.51 miles to nearest hospital (Annadel Medical Group - Hoen Family Practice)

Address 5555 Montgomery Dr, Santa Rosa, CA 95409

Calculate Travel Distance to Spring Lake Village

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 114
Employees 76
Contractors 38
Staff to resident ratio 2.43:1
2425432% better than California average

California average ratio: 0.00:1

Avg staff/day 37
Average shift 7.7 hours
0% compared with California average

California average: 7.7 hours

Total staff hours (quarter) 25,928
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

8.1%

2,088 contractor hours this quarter

Registered Nurse: 8 Physical Therapy Assistant: 7 Occupational Therapy Assistant: 5 Qualified Social Worker: 4 Licensed Practical Nurse: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 3 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant4004012,19591100%7.8
Licensed Practical Nurse153184,99691100%9.1
Registered Nurse118192,38391100%8.4
Clinical Nurse Specialist2021,0397582%7.7
RN Director of Nursing2028106470%8
Administrator2027148290%7.7
Respiratory Therapy Technician0225356167%7.2
Nurse Practitioner1015126470%8
Mental Health Service Worker1015046369%8
Dietitian1014565763%8
Dental Services Staff1013905257%7.5
Speech Language Pathologist0333656673%5.4
Occupational Therapy Aide0223625864%6.2
Physical Therapy Aide0332815257%4.8
Physical Therapy Assistant0772595358%3.8
Qualified Social Worker044613437%1.8
Occupational Therapy Assistant0554078%5.7
Medical Director011251719%1.5
40 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
2 Clinical Nurse Specialist
% of Days 82%
2 RN Director of Nursing
% of Days 70%
2 Administrator
% of Days 90%
2 Respiratory Therapy Technician
% of Days 67%
1 Nurse Practitioner
% of Days 70%
1 Mental Health Service Worker
% of Days 69%
1 Dietitian
% of Days 63%
1 Dental Services Staff
% of Days 57%
3 Speech Language Pathologist
% of Days 73%
2 Occupational Therapy Aide
% of Days 64%
3 Physical Therapy Aide
% of Days 57%
7 Physical Therapy Assistant
% of Days 58%
4 Qualified Social Worker
% of Days 37%
5 Occupational Therapy Assistant
% of Days 8%
1 Medical Director
% of Days 19%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
47 residents
Residents by payment source
Medicare
13 residents (27.7%)
Private pay or other
34 residents (72.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.5
28% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.8
57% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.8%
6% worse than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.9%
41% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.7%
119% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.9%
133% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.1%
63% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.9%
55% better than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.8%
88% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.2%
31% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.7%
7% worse than California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.2%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
20% worse than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.2%
10% worse than California average

California average: 93.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $45K
18% lower than California average

California average: $55K

Number of fines 1
58% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
102% more payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $45K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 7, 2023
$45K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Apr 7, 2023
35 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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