5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Spring Lake Village is a natural retreat and life plan community in the vibrant setting of Santa Rosa, CA, embodying the essence of a beautiful place to call home. Rooted in the values of active living and positive aging, the community nestled in beautiful Sonoma County offers a dynamic lifestyle surrounded by parks, vineyards, and the tranquility of Santa Rosa Creek. Residents appreciate the diverse array of activities, classes, and intellectual pursuits, fostering a sense of community engagement since 2014.
The community boasts a range of amenities and facilities, creating an enriching environment for residents. From the expansive fitness center, indoor pool, and art studios to the theatre, library, and Creekside Lounge, Spring Lake Village offers a comprehensive array of spaces for residents to explore and enjoy. The commitment to well-being extends to services that cater to varying healthcare needs, including independent living, assisted living, skilled nursing care, memory care, and outpatient rehabilitation. The dining experience is a delight, featuring locally sourced meals served in friendly dining rooms or the Village Bistro, accommodating special diets, and offering personalized nutrition consultation. With an award-winning wellness program encompassing physical, mental, and spiritual fitness, Spring Lake Village ensures residents have abundant opportunities for holistic well-being.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 13th out of 354 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 5m per day | ▲ 68% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 12m per day | ■ Avg State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 48m per day | ▲ 6% State avg: 2h 38m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 21m per day | ▲ 7% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 10% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 43m per day | ▲ 45% State avg: 30m per day · National avg: 28m per day |
Spring Lake Village is legally operated by Front Porch Communities And Services, and administered by Ferdinand Buot.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
7 points above the California average for nursing homes (81/100)
Rank #513 / 1401 in California Inspection Score — State benchmarked This home is ranked 513th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 88 out of 100. Letter grade B+. 7 points above the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 10 | This facility has 80% fewer total citations than a typical California nursing home (2 vs. CA avg 10).↓ 80% better |
|
Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California nursing home (2 vs. CA avg 3).↓ 33% better Rank #600 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 600th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 0 | 4 | This facility has 100% fewer moderate citations (type b) than a typical California nursing home (0 vs. CA avg 4).↓ 100% better |
|
Citations per year
Average citations per year since 2020.
| 0.3 | 1.7 | This facility has 82% fewer citations per year than a typical California nursing home (0.3 vs. CA avg 1.7).↓ 82% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 14 | 16 | This facility has 13% fewer total visits than a typical California nursing home (14 vs. CA avg 16).↓ 13% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 6 | 13 | This facility has 54% fewer complaint visits than a typical California nursing home (6 vs. CA avg 13).↓ 54% better Rank #654 / 1397 Complaint visits — State benchmarked This home is ranked 654th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 5 | 10 | This facility has 50% fewer complaint investigations than a typical California nursing home (5 vs. CA avg 10).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
California average 12.5
Last Health inspection on Apr 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
14% more staff per resident than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 13 RN Staff are full-time employees. No contractors work on this role.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursHelps with daily care and mobility.
43 total: 40 full-time employees and 3 contractors.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,976 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 40 | 3 | 43 | 11,690 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 10 | 0 | 10 | 4,399 | 92 | 100% | 8.9 |
| Registered Nurse | 13 | 0 | 13 | 2,987 | 92 | 100% | 8.4 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,012 | 75 | 82% | 7.5 |
| Administrator | 2 | 0 | 2 | 750 | 87 | 95% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 611 | 64 | 70% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 552 | 56 | 61% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 460 | 58 | 63% | 7.9 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 442 | 65 | 71% | 6.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 382 | 56 | 61% | 6.6 |
| Speech Language Pathologist | 0 | 1 | 1 | 244 | 53 | 58% | 4.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 216 | 49 | 53% | 4.2 |
| Dental Services Staff | 1 | 0 | 1 | 99 | 13 | 14% | 7.6 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 52 | 8 | 9% | 6.4 |
| Qualified Social Worker | 0 | 1 | 1 | 34 | 25 | 27% | 1.4 |
| Medical Director | 0 | 1 | 1 | 28 | 19 | 21% | 1.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
18% lower than California averageCalifornia average: $55K
58% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
28% worse than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
57% worse than California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
11.8%
6% worse than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
16.9%
41% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.7%
119% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
133% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
8.1%
63% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
1.9%
55% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.8%
88% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
13.2%
31% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
7% worse than California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
0.81
64% better than California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.37
77% better than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
In line with California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
20% worse than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.2%
10% worse than California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
20% better than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.7%
40% better than California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
106% worse than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
74.1%
38% better than California averageCalifornia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.2%
27% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
67% of new residents, usually for short-term rehab.
33% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
47Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Spring Lake Village from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 03/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #29 / 355Payroll — State benchmarkedThis home is ranked 29th out of 355 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #333 / 355Payroll % — State benchmarkedThis home is ranked 333rd out of 355 homes in California. Shows payroll as a percentage of revenue versus the California average. Well-run California facilities typically land around 56–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (67% of admissions), and a typical Medicare stay runs around 25 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.6 miles from city center
Estimated distance in miles from Santa Rosa's city center to Spring Lake Village's address, calculated via Google Maps.
Add your location
The information below is reported by the California Department of Social Services and Department of Public Health.
| Spring Lake Village | NH AL IL MC | Santa Rosa (Melita) | 679
Facility
679
CA AVG
103
Rank
#8 / 1657 | - | - | 5.95
Facility
5.95
CA AVG
4.22
Rank
#13 / 354 | +50% | +41% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | 88
Facility
88
CA AVG
81
Rank
#513 / 1401 | 29
Facility
29
CA AVG
50.2
Rank
#107 / 361 | 7.3
Facility
7.3
CA AVG
4.6
Rank
#336 / 361 | - | 20 | A+ |
13
Facility
13
CA AVG
57
Rank
#1926 / 2092 | Daniel Skillman | $7.3M
Facility
$7.3M
CA AVG
$17.0M
Rank
#12 / 355 | $14.2M
Facility
$14.2M
CA AVG
$7.0M
Rank
#29 / 355 | 195.1%
Facility
195.1%
CA AVG
45.2%
Rank
#333 / 355 | 555268 | ||||
| Arbol Residences in Santa Rosa | NH MC | Santa Rosa | 110
Facility
110
CA AVG
103
Rank
#642 / 1657 |
90.0%
Facility
90.0%
CA AVG
84.7%
Rank
#321 / 1537 | +6% | 5.99
Facility
5.99
CA AVG
4.22
Rank
#13 / 354 | +77% | +42% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | 90
Facility
90
CA AVG
81
Rank
#398 / 1401 | 37
Facility
37
CA AVG
50.2
Rank
#155 / 361 | 4.1
Facility
4.1
CA AVG
4.6
Rank
#180 / 361 | - | 99 | A |
38
Facility
38
CA AVG
57
Rank
#1584 / 2092 | 2019 Sjb Family Trust | $15.6M
Facility
$15.6M
CA AVG
$17.0M
Rank
#169 / 355 | $8.5M
Facility
$8.5M
CA AVG
$7.0M
Rank
#143 / 355 | 54.4%
Facility
54.4%
CA AVG
45.2%
Rank
#124 / 355 | 555836 |
Spring Lake Village is located in Santa Rosa, California.
Here are the financial assistance programs available to residents in California.
Spring Lake Village is in the Melita neighborhood of Santa Rosa.
The legal owner and operator of Spring Lake Village is Front Porch Communities And Services.
Spring Lake Village has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
Spring Lake Village's occupancy is 2.9%.
Spring Lake Village is registered as a non-profit in CA.
Ferdinand Buot is the administrator of Spring Lake Village.
Spring Lake Village has 679 beds.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
