St Anns Community

St Anns Community

Webster, NY 14580 View Map

St Anns Community is an Assisted Living Home in New York

St Anns Community is an Assisted Living Home in New York

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of St Anns Community
St. Ann’s Community offers senior living, care services, and expert support to help families find comfort, connection, and quality of life. It provides a range of services including assisted living, memory care, and skilled nursing. The community is committed to caring for seniors in the Finger Lakes Region.
(585) 697-6999

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.53/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 77.7%
Residents per day (avg) 71
Occupancy rate
77.7%
Residents per day (avg)
71
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Status
Active
Facility Type
Nursing Home

Additional licensing details

License number: 2757301N
CMS Certification Number: 335730
County: Monroe

Ownership & operating entity

Owner name: St Anns Nursing Home Company Inc (the Heritage) (Not for Profit)

Care Services

All Levels of Care

Adult Day Services
Assisted Living
Hospice Care
Independent Living
Leo Center for Caring
Memory Care
Nursing Home Care
Pastoral Care
Podiatry
Rehab/Transitional Care
Wound Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Adult Day Services, Assisted Living, Hospice Care, Independent Living, Leo Center for Caring, Memory Care, Nursing Home Care, Pastoral Care, Podiatry, Rehab/Transitional Care, Wound Care

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

23 complaints

31.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

22 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Comparison Chart

The information below is reported by the New York State Department of Health.
Compare Assisted Living around Usa
Job Haines Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
5/5
6.3081
5/5
5/5
4/5
Studio / 1 Bed / Private / Semi-Private Rooms
St Anns Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NY 14580
72
No
-
ASHBY, MICHELLE
77.7%
-
-
-
71.30
4/5
4.5272
4/5
4/5
3/5
-
Anton’s Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-

Places of interest near St Anns Community

Address 0.0 miles from city center

Address Webster, NY 14580

Calculate Travel Distance to St Anns Community

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

99
Total Staff
99
Employees
0
Contractors
29,397
Total Hours (Quarter)
44
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.1 No
Licensed Practical Nurse208 No
Certified Nursing Assistant607.2 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
92 staff
7.4hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
2 staff
8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
6.5hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
1 staff
8hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006016,97691100%7.2
Licensed Practical Nurse200205,65191100%8
Registered Nurse120123,44591100%7.1
Administrator1015046369%8
Nurse Practitioner1015046369%8
Mental Health Service Worker1015046369%8
Occupational Therapy Aide1014806066%8
Physical Therapy Assistant1014645864%8
Dietitian1014565763%8
Other Social Services Staff1014136470%6.5

Health Inspection History

Source: CMS Health Citations (Aug 2022 – May 2024)

2
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4
Citations/Inspection
May 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
8
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
25% of total
Pharmacy Services
2
25% of total
Resident Rights
1
13% of total
Abuse, Neglect & Exploitation
1
13% of total
Citation Sources
Standard Inspections 8
Complaint Investigations 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 08, 2024 D PharmacyF0760 Corrected
May 08, 2024 D PharmacyF0761 Corrected
May 08, 2024 D Quality of CareF0684 Corrected
May 08, 2024 E Care PlanningF0655 Corrected
Aug 29, 2022 E Abuse/NeglectF0607 Corrected
Aug 29, 2022 E Quality of CareF0689 Corrected
Aug 29, 2022 D Care PlanningF0657 Corrected
Aug 29, 2022 D Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
69 Total Residents
Medicare 1 (1.4%)
Medicaid 30 (43.5%)
Private Pay/Other 38 (55.1%)
Programs & Services
Residents' Group
Family Member Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
16.3 Score
66% worse than avg avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
33.6 Score
85% worse than avg avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
31.7%
Lost Too Much Weight
6.5%
Urinary Tract Infection
1.8%
Depressive Symptoms
0.0%
Falls with Major Injury
7.3%
Pneumococcal Vaccine
89.5%
Antipsychotic Use
12.7%
Walking Ability Worsened
28.5%
Influenza Vaccine
94.4%
High Risk Residents with Pressure Ulcers
7.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
40.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
56.9% 26% worse than avg : 76.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident