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Founded over 85 years ago and RCFE-licensed since 1994, St. Francis Home is a 74-bed assisted living and memory care community at 1718 West Sixth Street in Santa Ana, California. Starting prices range from $2,000 to $5,000 monthly. Operated by the Franciscan Missionary Sisters under administrator Veronica Villalpando, the home serves women aged 62 and older who are ambulatory. Offered are assisted living, memory care, and respite care in a faith-based, mission-driven environment.
The inspection record is well above California’s average. Since 2022, St. Francis Home totaled 4 citations against a California average of 10, with zero complaints filed and zero complaint visits over the same period, compared to state averages of 14 and 13, respectively. The latest inspection was January 2026. No serious citations are on record. Registered nurse hours run 1h 18m per resident day, about 22 percent above California’s average, with weekend RN coverage at 57 minutes, 39 percent above state average.
Volunteer programs are active on-site.
St. Francis Home is built for ambulatory women 62 and older needing faith-centered assisted living or memory care in Orange County. It’s where a Franciscan mission, a clean four-year compliance record, and above-average nursing presence define the care environment.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 18m per day | ▲ 22% State avg: 1h 4m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 25m per day | ▼ 32% State avg: 37m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ■ Avg State avg: 2h 33m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 45m per day | ■ Avg State avg: 3h 41m per day · National avg: 3h 26m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 57m per day | ▲ 39% State avg: 41m per day · National avg: 28m per day |
Lower than the California average: 72.8%St. Francis Home is legally operated by Franciscan Missionary Sisters, and administrated by Veronica Villalpando.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
6 points above the California average for nursing homes (81/100)
Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
|
Citations per year
Average citations per year since 2022.
| 1 | 2.5 | This facility has 60% fewer citations per year than a typical California nursing home (1 vs. CA avg 2.5).↓ 60% better |
|
Citations per inspection
Average citations per inspection.
| 0.7 | 3.3 | This facility has 79% fewer citations per inspection than a typical California nursing home (0.7 vs. CA avg 3.3).↓ 79% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 6 | 16 | This facility has 63% fewer total visits than a typical California nursing home (6 vs. CA avg 16).↓ 63% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California nursing home (0 vs. CA avg 13).↓ 100% better Rank #1 / 1397 Complaint visits — State benchmarked This home is ranked 1st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 2 | 7 | This facility has 71% fewer other visits than a typical California nursing home (2 vs. CA avg 7).↓ 71% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 14 | This facility has 100% fewer total complaints than a typical California nursing home (0 vs. CA avg 14).↓ 100% better |
|
Complaints per year
Average complaints per year since 2022.
| 0 | 3.5 | This facility has 100% fewer complaints per year than a typical California nursing home (0 vs. CA avg 3.5).↓ 100% better |
225.5 miles from city center
Estimated distance in miles from Santa Ana's city center to St. Francis Home's address, calculated via Google Maps.
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St. Francis Home is located in SANTA ANA, California.
Here are the financial assistance programs available to residents in California.
St. Francis Home is in the Santa Anita neighborhood of SANTA ANA.
The legal owner and operator of St. Francis Home is Franciscan Missionary Sisters.
St. Francis Home has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
St. Francis Home's occupancy is 43%.
Veronica Villalpando is the administrator of St. Francis Home.
St. Francis Home has 74 beds.
St. Francis Home has had 4 recently reported deficiencies.
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