Total health inspections
1
New Hampshire average 3.5
Last Health inspection on Oct 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
St Francis Rehab and Nursing Center
Nursing Home
St Francis Rehab and Nursing Center
Nursing Home
St. Francis Rehabilitation and Nursing Center is located in Laconia, NH. It offers a range of services including short-term rehabilitation, long-term care, independent living, palliative care, and respite care. The facility is committed to providing high-quality, person-centered care in a supportive community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
51
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.8%
Residents per day (avg)
48
Occupancy rate
91.8%
Residents per day (avg)
48
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
70% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
25% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
5 years
Finances and operations
Voluntary non-profit home
Church
Home revenue
$7.2M
Surplus of revenue
$234.9K
Voluntary non-profit home
Church
Home revenue
$7,154,171.00
Surplus of revenue
$234,920.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.9M
51-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
March 1, 2026
Additional licensing details
License number:
00223
CMS Certification Number:
305070
County:
BELKNAP
Awards:
2018 AHCA Silver National Quality Award, 2016 AHCA Bronze National Quality Award
Ownership & operating entity
St Francis Rehab and Nursing Center is administrated by BRENDA L. BUTTRICK, NHA.
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Short-Term Rehabilitation, Long-Term Care, Independent Living, Palliative Care, Respite Care
Compare Nursing Homes around New Hampshire
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
St Francis Rehab and Nursing Center
-17%
+9%
+13%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03246
51
No
-
91.8%
$6,704,772.00
$3,373,221.00
50.3%
48.00
4.6751
-
4
-
-17%+9%+13%
Cedar Healthcare Center
+20%
-23%
-3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03801
102
No
-
78.6%
$11,041,119.00
$5,678,115.00
51.4%
84.40
3.2985
-
7
-
+20%-23%-3%
Bedford Nursing and Rehabilitation Center
-24%
-29%
-6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03110
102
No
WOH LLC
76.1%
$9,354,620.00
$5,594,937.00
59.8%
85.90
3.0465
-
15
-
-24%-29%-6%
Bedford Hills
+19%
-22%
+16%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03110
147
No
FORRENCE, HEIDI
94.2%
$25,568,088.00
$8,485,429.00
33.2%
135.10
3.3304
1
8
1
+19%-22%+16%
Alpine Healthcare Center
-52%
-25%
+4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03431
85
No
WHITE MOUNTAIN PEAK HEALTHCARE LLC
84.4%
$8,511,033.00
$3,811,930.00
44.8%
73.10
3.2136
-
17
-
-52%-25%+4%
St Francis Rehab and Nursing Center
Type of care:
SNF
AL
Community:
NH 03246
Bed Count:
51
Pets Allowed:
No
CCN:
305070
Occupancy:
91.8%
Home Revenue:
$6,704,772.00
Payroll Costs:
$3,373,221.00
Payroll %:
50.3%
Avg Residents/Day:
48.00
Overall Rating:
Adj Nurse Hours:
4.6751
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-17%
-17%
Staffing vs State Avg:
+9%
+9%
Occupancy vs State Avg:
+13%
+13%
Cedar Healthcare Center
Type of care:
SNF
AL
Community:
NH 03801
Bed Count:
102
Pets Allowed:
No
CCN:
305082
Occupancy:
78.6%
Home Revenue:
$11,041,119.00
Payroll Costs:
$5,678,115.00
Payroll %:
51.4%
Avg Residents/Day:
84.40
Overall Rating:
Adj Nurse Hours:
3.2985
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
7
RN share vs State Avg:
+20%
+20%
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
-3%
-3%
Bedford Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
NH 03110
Bed Count:
102
Pets Allowed:
No
Operator:
WOH LLC
CCN:
305086
Occupancy:
76.1%
Home Revenue:
$9,354,620.00
Payroll Costs:
$5,594,937.00
Payroll %:
59.8%
Avg Residents/Day:
85.90
Overall Rating:
Adj Nurse Hours:
3.0465
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-29%
-29%
Occupancy vs State Avg:
-6%
-6%
Bedford Hills
Type of care:
SNF
AL
Community:
NH 03110
Bed Count:
147
Pets Allowed:
No
Operator:
FORRENCE, HEIDI
CCN:
305060
Occupancy:
94.2%
Home Revenue:
$25,568,088.00
Payroll Costs:
$8,485,429.00
Payroll %:
33.2%
Avg Residents/Day:
135.10
Overall Rating:
Adj Nurse Hours:
3.3304
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
8
Severe Citations:
1
RN share vs State Avg:
+19%
+19%
Staffing vs State Avg:
-22%
-22%
Occupancy vs State Avg:
+16%
+16%
Alpine Healthcare Center
Type of care:
SNF
AL
Community:
NH 03431
Bed Count:
85
Pets Allowed:
No
Operator:
WHITE MOUNTAIN PEAK HEALTHCARE LLC
CCN:
305062
Occupancy:
84.4%
Home Revenue:
$8,511,033.00
Payroll Costs:
$3,811,930.00
Payroll %:
44.8%
Avg Residents/Day:
73.10
Overall Rating:
Adj Nurse Hours:
3.2136
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
17
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
+4%
+4%Places of interest near St Francis Rehab and Nursing Center
3.4 miles from city center
LACONIA, NH 03246
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
105
Total Staff
88
Employees
17
Contractors
20,254
Total Hours (Quarter)
31
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 7 | No |
| Licensed Practical Nurse | 14 | 7.8 | No |
| Certified Nursing Assistant | 42 | 7.1 | No |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
77 staff
7.3hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.8hs shift avg
Therapy Services ⓘ
16 staff
5.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
2.1hs shift avg
Dietary Services ⓘ
3 staff
7.5hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
7.3%
of total hours from contractors
1,477 contractor hours this quarter
Physical Therapy Assistant: 5
Respiratory Therapy Technician: 5
Qualified Social Worker: 3
Physical Therapy Aide: 1
Speech Language Pathologist: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 0 | 42 | 8,605 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,152 | 91 | 100% | 7.8 |
| Registered Nurse | 11 | 0 | 11 | 1,773 | 91 | 100% | 7 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,374 | 90 | 99% | 7.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 861 | 89 | 98% | 7.3 |
| Physical Therapy Assistant | 0 | 5 | 5 | 753 | 66 | 73% | 6.3 |
| RN Director of Nursing | 3 | 0 | 3 | 673 | 61 | 67% | 7.5 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 444 | 49 | 54% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 55 | 60% | 8 |
| Administrator | 1 | 0 | 1 | 416 | 53 | 58% | 7.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 354 | 62 | 68% | 5.6 |
| Physical Therapy Aide | 0 | 1 | 1 | 149 | 25 | 27% | 6 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 133 | 36 | 40% | 3.4 |
| Qualified Social Worker | 0 | 3 | 3 | 88 | 41 | 45% | 2.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 70 | 13 | 14% | 5.3 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 21 | 3 | 3% | 7 |
| Medical Director | 1 | 0 | 1 | 15 | 3 | 3% | 5 |
Health Inspection History
Inspections
Total health citations
4
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Oct 12, 2023
Corrected
Quality of Care moderate citation
Oct 12, 2023
Corrected
Care Planning moderate citation
Oct 12, 2023
Corrected
Care Planning moderate citation
Oct 12, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit (Church)
Part of: Catholic Charities of New Hampshire
Resident Census by Payment Source
49
Total Residents
Medicare
5
(10.2%)
ⓘ
Medicaid
16
(32.7%)
ⓘ
Private Pay/Other
28
(57.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.8
21% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.3
31% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.5%
Percent of long-stay residents whose need for help with daily activities has increased
30.5%
39% worse than New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.9%
Percent of long-stay residents whose ability to move independently worsened
25.9%
28% worse than New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.4%
27% worse than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
13% better than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.3%
Percent of long-stay high risk residents with pressure ulcers
4.3%
6% better than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
30% better than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
23% better than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.3%
Percent of long-stay residents who received an antipsychotic medication
2.3%
87% better than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.8%
In line with New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
In line with New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for St Francis Rehab and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
91.8%
↑ 3.9pp vs 2023
Net Income
$234,920
↑ ~$484K vs 2023
Total Payroll
$4,970,337
↓ ~$1K vs 2023
Profit Margin
3.5%
↑ 7.3pp vs 2023
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