St. John‘s Home
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home is a Memory Care Home in New York
St. John’s Home is a nursing home that proudly elevates the recovery experience of its residents. The health and rehab center strives to work every day with quality service to its residents so that residents maintain a level of independence and individuality. Residents receive full support that helps nourish their holistic needs in a charming and convenient environment.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Inspection Report Summary for St. John‘s Home
During the reporting period, the facility received 49 citations of any kind, comprising 35 standard health citations and 14 Life Safety Code citations. Six inspections resulted in citations while eight inspections yielded no citations. The total number of complaints filed against the facility was 379, equating to 86.1 complaints per 100 occupied beds. Eighty‑six percent of those complaints represented facility‑reported incidents. The Department of Health conducted 64 complaint‑related on‑site inspections, and 20 complaint‑related citations were issued. However, the category totals for complaint‑related citations—Administration 1, Dietary Services 0, Other Services 1, Physical Environment 0, Quality of Care 3, Resident Rights 2—sum to 7, which does not equal the stated total of 20; the discrepancy is noted but not reconciled.
The inspection on December 13, 2023 produced the largest number of cited items, with 20 citations in total. Deficiencies identified under standard health included inadequate ADL care for dependent residents, failure to develop or implement comprehensive care plans, problems with food procurement and preparation, lapses in infection prevention and control, improper labeling and storage of drugs, non‑compliance with licensing and professional standards, insufficient quarterly assessments, medication errors, lack of respect and dignity for residents, inadequate respiratory and tracheostomy care, a non‑comfortable environment, and inadequate pressure‑ulcer prevention. Life‑safety deficiencies cited that day involved electrical equipment and testing, fire‑alarm system maintenance, gas‑equipment storage, hazardous area enclosure, and smoke‑barrier subdivision of building spaces. The citation record also notes that three citations involved actual harm to residents, representing 6.0 % of all citations.
Enforcement actions taken against the facility include Stipulation & Order NH‑24‑024, issued March 24, 2024, with a fine of $14,000 for multiple deficiencies, and Stipulation & Order NH‑16‑127, issued April 6, 2016, with a fine of $10,000 for quality‑of‑care violations. These actions fall within the enforcement period of September 1, 2015 through August 31, 2025.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by New York regulators. 49 citations
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Total Complaints
Total number of complaints filed against this facility. 379 complaints
Complaints are reports submitted to the state about concerns regarding care, safety, staffing, or facility conditions. -
Complaint Inspections
Number of on-site inspections triggered by complaints. 64 inspections
These are on-site visits performed in response to complaints filed with the state. -
Total Inspections
Total number of state inspections conducted. 14 inspections
This includes routine inspections and other state oversight visits where the facility was reviewed for compliance. -
Inspections with Citations
Number of inspections that resulted in citations. 6 inspections
Citations are issued when inspectors identify violations during an inspection. This metric counts inspections where at least one citation was issued. -
Inspections without Citations
Number of inspections with no citations issued. 8 inspections
These inspections did not result in citations, suggesting no violations were documented for that visit. -
Operating Certificate
Facility operating certificate number. http://2701353N
A state-issued operating certificate identifier that confirms the facility is authorized to operate under state regulations. -
Enforcement Actions
Details of enforcement actions taken against this facility. December 13, 2023 — Stipulation & Order #: NH-24-024 | August 2, 2012 — Stipulation & Order #: NH-16-127
Enforcement actions are regulatory measures taken in response to serious or repeated compliance issues (e.g., fines, sanctions, or restrictions).
Facility & Licensing Details
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County
County in New York where the facility is located. Monroe
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Facility Type
Indicates the state-regulated license category used in New York (e.g., Residential Care Facility for the Elderly). Nursing Home
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Licensee / Operator
Entity or organization legally responsible for managing this facility under New York regulations. St John's Health Care Corporation (Not for Profit)
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
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Types of Care at St. John‘s Home
Places of interest near St. John‘s Home
2.1 miles from city center
150 Highland Ave, Rochester, NY 14620
(585) 760-1300
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For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Respite Care
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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