St. John‘s Home

St. John‘s Home is a Memory Care Home in New York

St. John‘s Home is a Memory Care Home in New York

St. John‘s Home

150 Highland Ave, Rochester, NY 14620 View Map

St. John‘s Home is a Memory Care Home in New York

St. John‘s Home is a Memory Care Home in New York

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Overview of St. John‘s Home

St. John’s Home is a nursing home that proudly elevates the recovery experience of its residents. The health and rehab center strives to work every day with quality service to its residents so that residents maintain a level of independence and individuality. Residents receive full support that helps nourish their holistic needs in a charming and convenient environment.

The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.

(585) 760-1300

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.90/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 455

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 64.2%
Residents per day (avg) 325
Occupancy rate
64.2%
Residents per day (avg)
325

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

69% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$57.9M
Operating deficit
-$972.4K
Voluntary non-profit home Other
Home revenue
$57,921,070.00
Operating deficit
$-972,418.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$21.7M
37.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.8M
Total costs $58.5M
Bed community size
455-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility Type
Nursing Home

Additional licensing details

County: Monroe

Ownership & operating entity

St. John‘s Home is legally operated by St John\'s Health Care Corporation (Not for Profit).

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at St. John‘s Home

Assisted Living Independent Living Memory Care
Contact St. John‘s Home

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

11 inspections

4 with citations, 7 without citations

52 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

374 complaints

114 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 118 complaints

63 total citations

57 health citations 6 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 24 citations

New York average: 20 health citations

New York average: 4 life safety citations

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

December 13, 2023: Stipulation & Order #NH-24-024

Multiple Deficiencies

August 2, 2012: Stipulation & Order #NH-16-127

Quality of Care

Compare Memory Care around Rochester

The information below is reported by the New York State Department of Health.
St. John‘s Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Rochester
455
No
54
ST JOHNS HEALTH CARE CORPORATION
64.2%
$53,179,027.00
$21,712,828.00
40.8%
324.90
1/5
3.8976
1/5
3/5
2/5
2
1 Bed
The Landing of Brighton
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Rochester
121
Yes
8
Brighton Senior Care, LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Rochester Presbyterian Home – The Homestead
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Rochester
102
Yes
58
Rochester Presbyterian Home, Inc.
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Crimson Ridge Gardens
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Rochester Rochester NY 14612
-
No
17
-
-
-
-
-
-
-
-
-
-
-
-
Studio / Semi-Private Rooms
Castle Pointe at Baywinde
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Webster
-
No
35
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms

Places of interest near St. John‘s Home

Address 2.1 miles from city center

Address 150 Highland Ave, Rochester, NY 14620

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

464
Total Staff
421
Employees
43
Contractors
128,208
Total Hours (Quarter)
183
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse536.8 No
Licensed Practical Nurse968.3 No
Certified Nursing Assistant2277.8 No
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
379 staff
7.8hs shift avg
Physicians & Practitioners
20 staff
7.3hs shift avg
Therapy Services
39 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
15 staff
7.3hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
8 staff
7.8hs shift avg
Contractor Analysis
5.4%
of total hours from contractors
6,935 contractor hours this quarter
Speech Language Pathologist: 9 Physical Therapy Aide: 4 Respiratory Therapy Technician: 9 Physical Therapy Assistant: 9 Other Physician: 3 Qualified Social Worker: 8 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant227022767,09691100%7.8
Licensed Practical Nurse9609628,90991100%8.3
Registered Nurse530539,12691100%6.8
Clinical Nurse Specialist130134,0138796%7.4
Other Social Services Staff7072,8368391%7.8
Occupational Therapy Aide7072,7086673%7.1
Mental Health Service Worker8082,4826470%7.8
Speech Language Pathologist0991,8477886%6.8
Physical Therapy Aide0441,6177077%7
Feeding Assistant3031,2436470%7.4
Qualified Social Worker0881,2007582%6.4
Respiratory Therapy Technician0991,0617684%7.2
Physical Therapy Assistant0991,0328088%6.6
Administrator2028486470%6.8
Other Physician2357676268%6.5
Nurse Practitioner1014966268%8
Physician Assistant1014445662%7.9
Medical Director1013384752%7.2
Occupational Therapy Assistant0111473842%3.9

Health Inspection History

Total Health inspections 3
17% below New York average
New York average: 3.6

Last Health inspection on Jun 2025

Total Health citations 30
62% above New York average
New York average: 18.5

10 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 30 citations
Complaint investigations 13 citations
Breakdown of citations
Critical Health citations 0
100% below New York average
New York average: 0.2
Serious Health citations 3
1400% above New York average
New York average: 0.2
Moderate Health citations 26

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 09, 2025
Corrected

Abuse/Neglect moderate citation Jun 09, 2025
Corrected

Infection Control moderate citation Jun 09, 2025
Corrected

Nutrition moderate citation Jun 09, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
332 Total Residents
Medicare 55 (16.6%)
Medicaid 210 (63.3%)
Private Pay/Other 67 (20.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 18.2
86% worse than New York average
New York average: 9.8
Functional decline score 34.9
92% worse than New York average
New York average: 18.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 37.1%
126% above New York average.

Walking Ability Worsened 35.6%
114% above New York average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 32.0%
50% above New York average.
Safety & clinical stability

Falls with Major Injury 4.5%
52% above New York average.

High Risk Residents with Pressure Ulcers 8.1%
13% above New York average.

Urinary Tract Infection 2.7%
94% above New York average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.7%
80% below New York average.

Antipsychotic Use 12.4%
1% below New York average.
Preventive care

Pneumococcal Vaccine 38.6%
58% below New York average.

Influenza Vaccine 92.5%
3% below New York average.
Nutrition & physical health

Lost Too Much Weight 5.9%
4% below New York average.
Short-stay resident measures
Pneumococcal Vaccine 32.5%

58% worse than New York average
Antipsychotic medication increase 1.2%

9% better than New York average
Influenza Vaccine 48.5%

38% worse than New York average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $141K
This home paid 112% more in fines than the state average.
New York average: $66K
Number of Fines 2
This home is near the state average.
New York average: 2.0
Payment Denials 0
This home had 100% fewer payment denials than the state average.
New York average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Jun 9, 2025
$77K
Civil Money Penalty Dec 13, 2023
$64K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for New York Seniors

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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