St. John‘s Home
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home
St. John‘s Home is a Memory Care Home in New York
St. John‘s Home is a Memory Care Home in New York
St. John’s Home is a nursing home that proudly elevates the recovery experience of its residents. The health and rehab center strives to work every day with quality service to its residents so that residents maintain a level of independence and individuality. Residents receive full support that helps nourish their holistic needs in a charming and convenient environment.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Additional licensing details
Ownership & operating entity
St. John‘s Home is legally operated by St John's Health Care Corporation (Not for Profit).
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
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Types of Care at St. John‘s Home
Inspection History
In New York, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
14 visits/inspections
64 complaint inspections
Results
6 with citations
8 without citations
379 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 111 complaints
49 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
December 13, 2023:
Stipulation & Order #: NH-24-024
August 2, 2012:
Stipulation & Order #: NH-16-127
Inspection Report Summary for St. John‘s Home
During the reporting period, the facility received 49 citations of any kind, comprising 35 standard health citations and 14 Life Safety Code citations. Six inspections resulted in citations while eight inspections yielded no citations. The total number of complaints filed against the facility was 379, equating to 86.1 complaints per 100 occupied beds. Eighty‑six percent of those complaints represented facility‑reported incidents. The Department of Health conducted 64 complaint‑related on‑site inspections, and 20 complaint‑related citations were issued. However, the category totals for complaint‑related citations—Administration 1, Dietary Services 0, Other Services 1, Physical Environment 0, Quality of Care 3, Resident Rights 2—sum to 7, which does not equal the stated total of 20; the discrepancy is noted but not reconciled.
The inspection on December 13, 2023 produced the largest number of cited items, with 20 citations in total. Deficiencies identified under standard health included inadequate ADL care for dependent residents, failure to develop or implement comprehensive care plans, problems with food procurement and preparation, lapses in infection prevention and control, improper labeling and storage of drugs, non‑compliance with licensing and professional standards, insufficient quarterly assessments, medication errors, lack of respect and dignity for residents, inadequate respiratory and tracheostomy care, a non‑comfortable environment, and inadequate pressure‑ulcer prevention. Life‑safety deficiencies cited that day involved electrical equipment and testing, fire‑alarm system maintenance, gas‑equipment storage, hazardous area enclosure, and smoke‑barrier subdivision of building spaces. The citation record also notes that three citations involved actual harm to residents, representing 6.0 % of all citations.
Enforcement actions taken against the facility include Stipulation & Order NH‑24‑024, issued March 24, 2024, with a fine of $14,000 for multiple deficiencies, and Stipulation & Order NH‑16‑127, issued April 6, 2016, with a fine of $10,000 for quality‑of‑care violations. These actions fall within the enforcement period of September 1, 2015 through August 31, 2025.
Places of interest near St. John‘s Home
2.1 miles from city center
150 Highland Ave, Rochester, NY 14620
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Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Respite Care
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 53 | 6.8 | No |
| Licensed Practical Nurse | 96 | 8.3 | No |
| Certified Nursing Assistant | 227 | 7.8 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 227 | 0 | 227 | 67,096 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 96 | 0 | 96 | 28,909 | 91 | 100% | 8.3 |
| Registered Nurse | 53 | 0 | 53 | 9,126 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 13 | 0 | 13 | 4,013 | 87 | 96% | 7.4 |
| Other Social Services Staff | 7 | 0 | 7 | 2,836 | 83 | 91% | 7.8 |
| Occupational Therapy Aide | 7 | 0 | 7 | 2,708 | 66 | 73% | 7.1 |
| Mental Health Service Worker | 8 | 0 | 8 | 2,482 | 64 | 70% | 7.8 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,847 | 78 | 86% | 6.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,617 | 70 | 77% | 7 |
| Feeding Assistant | 3 | 0 | 3 | 1,243 | 64 | 70% | 7.4 |
| Qualified Social Worker | 0 | 8 | 8 | 1,200 | 75 | 82% | 6.4 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,061 | 76 | 84% | 7.2 |
| Physical Therapy Assistant | 0 | 9 | 9 | 1,032 | 80 | 88% | 6.6 |
| Administrator | 2 | 0 | 2 | 848 | 64 | 70% | 6.8 |
| Other Physician | 2 | 3 | 5 | 767 | 62 | 68% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physician Assistant | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Medical Director | 1 | 0 | 1 | 338 | 47 | 52% | 7.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 147 | 38 | 42% | 3.9 |
Health Inspection History
Source: CMS Health Citations (Nov 2021 – Jun 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jun 09, 2025 | E | Abuse/Neglect | F0609 | Corrected |
| Jun 09, 2025 | E | Abuse/Neglect | F0610 | Corrected |
| Jun 09, 2025 | D | Infection Control | F0880 | Corrected |
| Jun 09, 2025 | D | Nutrition | F0810 | Corrected |
| Jun 09, 2025 | E | Nutrition | F0812 | Corrected |
| Jun 09, 2025 | E | Pharmacy | F0761 | Corrected |
| Jun 09, 2025 | G | Quality of Care | F0677 | Corrected |
| Jun 09, 2025 | D | Quality of Care | F0684 | Corrected |
| Jun 09, 2025 | G | Quality of Care | F0690 | Corrected |
| Jun 09, 2025 | E | Care Planning | F0656 | Corrected |
| Jun 09, 2025 | D | Resident Rights | F0550 | Corrected |
| Jun 09, 2025 | E | Resident Rights | F0554 | Corrected |
| Jun 09, 2025 | D | Resident Rights | F0558 | Corrected |
| Jun 09, 2025 | B | Resident Rights | F0628 | Corrected |
| Dec 13, 2023 | E | Administration | F0836 | Corrected |
| Dec 13, 2023 | E | Nutrition | F0812 | Corrected |
| Dec 13, 2023 | D | Pharmacy | F0760 | Corrected |
| Dec 13, 2023 | E | Pharmacy | F0761 | Corrected |
| Dec 13, 2023 | D | Quality of Care | F0677 | Corrected |
| Dec 13, 2023 | G | Quality of Care | F0686 | Corrected |
| Dec 13, 2023 | D | Quality of Care | F0695 | Corrected |
| Dec 13, 2023 | D | Care Planning | F0638 | Corrected |
| Dec 13, 2023 | D | Care Planning | F0656 | Corrected |
| Dec 13, 2023 | D | Resident Rights | F0557 | Corrected |
| Dec 13, 2023 | D | Resident Rights | F0584 | Corrected |
| Nov 08, 2021 | D | Abuse/Neglect | F0609 | Corrected |
| Nov 08, 2021 | D | Quality of Care | F0679 | Corrected |
| Nov 08, 2021 | D | Quality of Care | F0689 | Corrected |
| Nov 08, 2021 | D | Resident Rights | F0561 | Corrected |
| Nov 08, 2021 | D | Resident Rights | F0565 | Corrected |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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