Total health inspections
3
New York average 3.6
Last Health inspection on Jun 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
St. John‘s Home
Memory Care in Rochester
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St. John‘s Home
Memory Care in Rochester
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
St. John‘s Home accepts Medicare, Medicaid, and private pay.
St. John’s Home is a nursing home that proudly elevates the recovery experience of its residents. The health and rehab center strives to work every day with quality service to its residents so that residents maintain a level of independence and individuality. Residents receive full support that helps nourish their holistic needs in a charming and convenient environment.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 86th out of 347 homes in New York.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 86th out of 347 homes in New York.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 54m per day
Rank #86 / 347Nurse hours — state benchmarkedThis home is ranked 86th out of 347 homes in New York.Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 347 New York SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs New York avg
+12%
Standout metric
LPN / LVN is +37% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 29% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 3m per day | ▲ 37% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 9% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 57% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 29% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
64.2%
Rank #322 / 348Occupancy rate — state benchmarkedThis home is ranked 322nd out of 348 homes in New York.Shows this facility's occupancy rate versus the New York average, with its statewide rank out of 348. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
212 days
Occupancy rate
64.2%
Rank #322 / 348Occupancy rate — state benchmarkedThis home is ranked 322nd out of 348 homes in New York.Shows this facility's occupancy rate versus the New York average, with its statewide rank out of 348. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
212 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
69% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit community
Home revenue
$57.9M
Operating deficit
-$972.4K
Voluntary non-profit community
Home revenue
$57.9M Rank #54 / 344Revenue — state benchmarkedThis home is ranked 54th out of 344 homes in New York.Shows this facility's annual revenue compared to the New York SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$972.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 344Payroll — state benchmarkedThis home is ranked 30th out of 344 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$21.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 344Payroll — state benchmarkedThis home is ranked 30th out of 344 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$58.5M
455-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 54 / 100 Rank #74 / 116Walk Score — state benchmarkedThis home is ranked 74th out of 116 homes in New York.Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeNursing Home
CountyMonroe
St. John‘s Home is legally operated by St John\'s Health Care Corporation (Not for Profit).
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at St. John‘s Home
Assisted Living
Independent Living
Memory Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2012 · 14 years of data
3 enforcement actions
58 citations
361 complaints
11 inspections
48 complaint investigations
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by the New York State Department of Health when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
Since 2012
3
enforcement actions
This facility has 3 enforcement actions. 57% of NY nursing homes have zero, and the statewide average is 0.9.
- June 9, 2025 Quality of Care #NH-26-011
- December 13, 2023 Multiple Deficiencies #NH-24-024
- August 2, 2012 Quality of Care #NH-16-127
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
10 Worse
Metrics worse than NY average:
• Total citations (100% above)
• Health citations (165% above)
• Life safety citations (25% above)
• Citations per year (100% above)
• Citations per inspection (66% above)
• Total inspections (22% above)
• Total complaints (357% above)
• Complaints per year (357% above)
• Complaints per bed (76% above)
• Complaint investigations (220% above) 2 Better Metrics better than NY average:
• Inspections with citations (20% below)
• Inspection citation rate (36% below)
• Total citations (100% above)
• Health citations (165% above)
• Life safety citations (25% above)
• Citations per year (100% above)
• Citations per inspection (66% above)
• Total inspections (22% above)
• Total complaints (357% above)
• Complaints per year (357% above)
• Complaints per bed (76% above)
• Complaint investigations (220% above) 2 Better Metrics better than NY average:
• Inspections with citations (20% below)
• Inspection citation rate (36% below)
Latest Inspection
June 9, 2025
Complaint Investigation
Citations
Citations are formal regulatory violations recorded during state inspections.
Rank #315 / 353
This home is ranked #315 of 353 in New York for citations. Total citations are formal regulatory violations recorded by inspectors. Counts above the state average can signal care issues, but may also reflect more frequent inspections. For fuller context, pair with severity breakdown and how recently citations were issued.
Distribution across 353 NY homes
Top 20%: 72 homes had < 10 citations
20–40%: 72 homes had 9–14 citations
40–60%: 72 homes had 14–19 citations
60–80%: 72 homes had 19–25 citations
80–100%: 69 homes had > 24 citations
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by inspectors across all inspection types.
| 58 | 29 | This facility has 100% more total citations than a typical NY nursing home (58 vs. NY avg 29).↑ 100% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 53 | 20 | This facility has 165% more health citations than a typical NY nursing home (53 vs. NY avg 20).↑ 165% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 4 | This facility has 25% more life safety citations than a typical NY nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 11.6 | 5.8 | This facility has 100% more citations per year than a typical NY nursing home (11.6 vs. NY avg 5.8).↑ 100% worse |
|
Citations per inspection
Average citations per inspection.
| 5.3 | 3.2 | This facility has 66% more citations per inspection than a typical NY nursing home (5.3 vs. NY avg 3.2).↑ 66% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 9 | This facility has 22% more total inspections than a typical NY nursing home (11 vs. NY avg 9).↑ 22% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 5 | This facility has 20% fewer inspections with citations than a typical NY nursing home (4 vs. NY avg 5).↓ 20% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 36% | 56% | This facility has 36% fewer inspection citation rate than a typical NY nursing home (36 vs. NY avg 56).↓ 36% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 361 | 79 | This facility has 357% more total complaints than a typical NY nursing home (361 vs. NY avg 79).↑ 357% worse |
|
Complaints per year
Average complaints per year since 2021.
| 72.2 | 15.8 | This facility has 357% more complaints per year than a typical NY nursing home (72.2 vs. NY avg 15.8).↑ 357% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.88 | 0.50 | This facility has 76% more complaints per bed than a typical NY nursing home (0.88 vs. NY avg 0.5).↑ 76% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with the NY Department of Health.
| 48 | 15 | This facility has 220% more complaint investigations than a typical NY nursing home (48 vs. NY avg 15).↑ 220% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 9, 2025, identified deficiencies in areas including ADL care, care plans, infection control, food safety, resident rights, and life safety issues such as egress doors and sprinkler system maintenance. Earlier inspections showed a similar pattern of deficiencies involving care planning, infection control, food safety, medication management, and life safety code compliance, with most issues corrected within a few months after each inspection. Complaint investigations did not result in substantiated findings, and no fines or enforcement actions were listed in the available reports. Prior reports also noted deficiencies related to accident hazard supervision, reporting violations, and electrical system maintenance, all of which were addressed promptly. The facility’s inspection history shows recurring themes in care and safety areas, with corrections made after each survey but ongoing challenges in maintaining consistent compliance.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
30
Rank #315 / 353Health citations — state benchmarkedThis home is ranked 315th out of 353 homes in New York.Shows this facility's total health deficiency citations benchmarked to the New York state average, with a ranking across all 353 NY SNFs. Lower citation counts earn a better rank.
New York average 18.5
Citations per inspection
10
Rank #340 / 353Citations per inspection — state benchmarkedThis home is ranked 340th out of 353 homes in New York.Shows average deficiency citations per CMS inspection for this facility versus the New York mean across 353 SNFs with citation data. Lower is better.
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 30 citations resulted from standard inspections; and 13 of 30 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than New York averageNew York average: 0.2
Serious Health citations
3
3
1400% worse than New York averageNew York average: 0.2
0 critical citations
3 serious citations
26 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Memory Care in New York
St. John‘s Home is located in Rochester, New York.
Here are the financial assistance programs available to residents in New York.
Places of interest near St. John‘s Home
2.1 miles from city center
Estimated distance in miles from Rochester's city center to St. John‘s Home's address, calculated via Google Maps.
— 0.29 miles to nearest hospital (Highland Hospital)
Calculate Travel Distance to St. John‘s Home
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
464
Employees
421
Contractors
43
Staff to resident ratio
1.40:1
697% better than New York averageNew York average ratio: 0.18:1
Avg staff/day
183
Average shift
7.7 hours
0% compared with New York averageNew York average: 7.7 hours
Total staff hours (quarter)
128,208
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
96
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
227
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.4%
6,935 contractor hours this quarter
Speech Language Pathologist: 9
Respiratory Therapy Technician: 9
Physical Therapy Assistant: 9
Qualified Social Worker: 8
Physical Therapy Aide: 4
Other Physician: 3
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 227 | 0 | 227 | 67,096 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 96 | 0 | 96 | 28,909 | 91 | 100% | 8.3 |
| Registered Nurse | 53 | 0 | 53 | 9,126 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 13 | 0 | 13 | 4,013 | 87 | 96% | 7.4 |
| Other Social Services Staff | 7 | 0 | 7 | 2,836 | 83 | 91% | 7.8 |
| Occupational Therapy Aide | 7 | 0 | 7 | 2,708 | 66 | 73% | 7.1 |
| Mental Health Service Worker | 8 | 0 | 8 | 2,482 | 64 | 70% | 7.8 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,847 | 78 | 86% | 6.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,617 | 70 | 77% | 7 |
| Feeding Assistant | 3 | 0 | 3 | 1,243 | 64 | 70% | 7.4 |
| Qualified Social Worker | 0 | 8 | 8 | 1,200 | 75 | 82% | 6.4 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,061 | 76 | 84% | 7.2 |
| Physical Therapy Assistant | 0 | 9 | 9 | 1,032 | 80 | 88% | 6.6 |
| Administrator | 2 | 0 | 2 | 848 | 64 | 70% | 6.8 |
| Other Physician | 2 | 3 | 5 | 767 | 62 | 68% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physician Assistant | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Medical Director | 1 | 0 | 1 | 338 | 47 | 52% | 7.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 147 | 38 | 42% | 3.9 |
227 Certified Nursing Assistant
% of Days
100%
96 Licensed Practical Nurse
% of Days
100%
53 Registered Nurse
% of Days
100%
13 Clinical Nurse Specialist
% of Days
96%
7 Other Social Services Staff
% of Days
91%
7 Occupational Therapy Aide
% of Days
73%
8 Mental Health Service Worker
% of Days
70%
9 Speech Language Pathologist
% of Days
86%
4 Physical Therapy Aide
% of Days
77%
3 Feeding Assistant
% of Days
70%
8 Qualified Social Worker
% of Days
82%
9 Respiratory Therapy Technician
% of Days
84%
9 Physical Therapy Assistant
% of Days
88%
2 Administrator
% of Days
70%
5 Other Physician
% of Days
68%
1 Nurse Practitioner
% of Days
68%
1 Physician Assistant
% of Days
62%
1 Medical Director
% of Days
52%
1 Occupational Therapy Assistant
% of Days
42%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
332
Medicare
55
16.6% of residents
Medicaid
210
63.3% of residents
Private pay or other
67
20.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.2
86% worse than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.9
92% worse than New York averageNew York average: 18.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
37.1%
Percent of long-stay residents whose need for help with daily activities has increased
37.1%
126% worse than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.6%
Percent of long-stay residents whose ability to move independently worsened
35.6%
114% worse than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
50% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
52% worse than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
13% worse than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
94% worse than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.7%
Percent of long-stay residents who have depressive symptoms
3.7%
80% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.4%
Percent of long-stay residents who received an antipsychotic medication
12.4%
In line with New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.6%
58% worse than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
In line with New York averageNew York average: 95.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.61
Number of hospitalizations per 1,000 long-stay resident days.
1.61
6% better than New York averageNew York average: 1.71
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.93
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.93
31% better than New York averageNew York average: 1.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.5%
58% worse than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
9% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.5%
38% worse than New York averageNew York average: 78.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.6%
15% better than New York averageNew York average: 20.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.1%
47% better than New York averageNew York average: 9.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
129% worse than New York averageNew York average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.4%
12% worse than New York averageNew York average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.4%
Rate of successful return to home or community from a skilled nursing facility.
56.4%
12% better than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$141K
112% higher than New York averageNew York average: $66K
Number of fines
2
In line with New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$141K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2025
$77K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2023
$64K
Last updated: Jan 2026
Compare Memory Care around Rochester The information below is reported by the New York State Department of Health.
Filter by care type
| St. John‘s Home |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Rochester (Highland Park) | 455 | No | 54 | St John\'S Health Care Corporation (Not For Profit) | 11 | 0% | 64 | 0 | - | 1 Bed |
| The Landing of Brighton |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rochester (Westfall Road) | 121 | Yes | 8 | Brighton Senior Care, Llc | 9 | 55.6% | 5 | 18 | 2.0 | Studio / 1 Bed / 2 Bed |
| Rochester Presbyterian Home – The Homestead |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Rochester (19Th Ward) | 102 | Yes | 58 | Rochester Presbyterian Home, Inc. | 3 | 66.7% | 2 | 6 | 2.0 | Private Rooms / Semi-Private Rooms |
| Crimson Ridge Gardens |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rochester (City Of Rochester) | - | No | 17 | - | 0 | 0% | 0 | 0 | - | Studio / Semi-Private Rooms |
| Castle Pointe at Baywinde |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Webster (Baytowne) | - | No | 35 | - | 0 | 0% | 0 | 0 | - | Private Rooms / Semi-Private Rooms |
Financial Trends
Historical financial and operational data for St. John‘s Home based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 2.9pp vs 2022
Net Income
-$972.4K
↑ ~$114.7K vs 2022
Total Payroll
$30.9M
↑ ~$1.1M vs 2022
Profit Margin
-1.8%
↑ 0.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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