Facility type
Nursing Home
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Memory Care Home
St. John‘s Home
St. John’s Home is a nursing home that proudly elevates the recovery experience of its residents. The health and rehab center strives to work every day with quality service to its residents so that residents maintain a level of independence and individuality. Residents receive full support that helps nourish their holistic needs in a charming and convenient environment.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
455
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.2%
Residents per day (avg)
325
Occupancy rate
64.2%
Residents per day (avg)
325
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
69% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit community
Home revenue
$57.9M
Operating deficit
-$972.4K
Voluntary non-profit community
Home revenue
$57,921,070.00
Operating deficit
$-972,418.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$21.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$58.5M
455-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
License details
County:
Monroe
Ownership & operating entity
St. John‘s Home is legally operated by St John\'s Health Care Corporation (Not for Profit).
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at St. John‘s Home
Assisted Living
Independent Living
Memory Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
11 inspections
4 with citations, 7 without citations
52 on-site complaint investigations
New York average: 9 inspections (5 with citations), 15 on-site complaint investigations
Show Inspection Reports
374 complaints
114 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:June 9, 2025
Type:Complaint Investigation
63 total citations
57 health citations
6 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
New York average: 20 health citations
New York average: 4 life safety citations
52 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
December 13, 2023: Stipulation & Order #NH-24-024
Multiple Deficiencies
August 2, 2012: Stipulation & Order #NH-16-127
Quality of Care
Health Inspection History
Inspections
Total health inspections
3
New York average 3.6
Last Health inspection on Jun 2025
Total health citations
30
New York average 18.5
Citations per inspection
10
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 30 citations resulted from standard inspections; and 13 of 30 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New York averageNew York average: 0.2
Serious Health citations
3
3
1400% worse than New York averageNew York average: 0.2
0 critical citations
3 serious citations
26 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Rochester The information below is reported by the New York State Department of Health.
St. John‘s Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Rochester (Highland Park)
455
-
54
St John\'s Health Care Corporation (Not for Profit)
11
-
-
1 Bed
The Landing of Brighton
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Rochester
121
-
8
Brighton Senior Care, LLC
9
55.6%
18
Studio / 1 Bed / 2 Bed
Rochester Presbyterian Home – The Homestead
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Rochester (19th Ward)
102
-
58
Rochester Presbyterian Home, Inc.
3
66.7%
6
Private Rooms / Semi-Private Rooms
Crimson Ridge Gardens
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Rochester Rochester NY 14612
-
-
17
-
-
-
-
Studio / Semi-Private Rooms
Castle Pointe at Baywinde
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Webster
-
-
35
-
-
-
-
Private Rooms / Semi-Private Rooms
Places of interest near St. John‘s Home
2.1 miles from city center — 0.29 miles to nearest hospital (Highland Hospital)
150 Highland Ave, Rochester, NY 14620
Calculate Travel Distance to St. John‘s Home
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
464
Employees
421
Contractors
43
Staff to resident ratio
1.40:1
697% better than New York averageNew York average ratio: 0.18:1
Avg staff/day
183
Average shift
7.7 hours
0% compared with New York averageNew York average: 7.7 hours
Total staff hours (quarter)
128,208
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
96
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
227
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.4%
6,935 contractor hours this quarter
Speech Language Pathologist: 9
Respiratory Therapy Technician: 9
Physical Therapy Assistant: 9
Qualified Social Worker: 8
Physical Therapy Aide: 4
Other Physician: 3
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 227 | 0 | 227 | 67,096 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 96 | 0 | 96 | 28,909 | 91 | 100% | 8.3 |
| Registered Nurse | 53 | 0 | 53 | 9,126 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 13 | 0 | 13 | 4,013 | 87 | 96% | 7.4 |
| Other Social Services Staff | 7 | 0 | 7 | 2,836 | 83 | 91% | 7.8 |
| Occupational Therapy Aide | 7 | 0 | 7 | 2,708 | 66 | 73% | 7.1 |
| Mental Health Service Worker | 8 | 0 | 8 | 2,482 | 64 | 70% | 7.8 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,847 | 78 | 86% | 6.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,617 | 70 | 77% | 7 |
| Feeding Assistant | 3 | 0 | 3 | 1,243 | 64 | 70% | 7.4 |
| Qualified Social Worker | 0 | 8 | 8 | 1,200 | 75 | 82% | 6.4 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,061 | 76 | 84% | 7.2 |
| Physical Therapy Assistant | 0 | 9 | 9 | 1,032 | 80 | 88% | 6.6 |
| Administrator | 2 | 0 | 2 | 848 | 64 | 70% | 6.8 |
| Other Physician | 2 | 3 | 5 | 767 | 62 | 68% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physician Assistant | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Medical Director | 1 | 0 | 1 | 338 | 47 | 52% | 7.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 147 | 38 | 42% | 3.9 |
227 Certified Nursing Assistant
% of Days
100%
96 Licensed Practical Nurse
% of Days
100%
53 Registered Nurse
% of Days
100%
13 Clinical Nurse Specialist
% of Days
96%
7 Other Social Services Staff
% of Days
91%
7 Occupational Therapy Aide
% of Days
73%
8 Mental Health Service Worker
% of Days
70%
9 Speech Language Pathologist
% of Days
86%
4 Physical Therapy Aide
% of Days
77%
3 Feeding Assistant
% of Days
70%
8 Qualified Social Worker
% of Days
82%
9 Respiratory Therapy Technician
% of Days
84%
9 Physical Therapy Assistant
% of Days
88%
2 Administrator
% of Days
70%
5 Other Physician
% of Days
68%
1 Nurse Practitioner
% of Days
68%
1 Physician Assistant
% of Days
62%
1 Medical Director
% of Days
52%
1 Occupational Therapy Assistant
% of Days
42%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
332 residents
Residents by payment source
Medicare
55 residents (16.6%)
Medicaid
210 residents (63.3%)
Private pay or other
67 residents (20.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.2
86% worse than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.9
92% worse than New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
37.1%
Percent of long-stay residents whose need for help with daily activities has increased
37.1%
126% worse than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.6%
Percent of long-stay residents whose ability to move independently worsened
35.6%
114% worse than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
50% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
52% worse than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
13% worse than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
94% worse than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.7%
Percent of long-stay residents who have depressive symptoms
3.7%
80% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.4%
Percent of long-stay residents who received an antipsychotic medication
12.4%
In line with New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
38.6%
58% worse than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
In line with New York averageNew York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.5%
58% worse than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
9% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.5%
38% worse than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$141K
112% higher than New York averageNew York average: $66K
Number of fines
2
In line with New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$141K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2025
$77K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2023
$64K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for St. John‘s Home based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 2.9pp vs 2022
Net Income
-$972,418
↑ ~$115K vs 2022
Total Payroll
$30,910,376
↑ ~$1.1M vs 2022
Profit Margin
-1.8%
↑ 0.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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