Sterling Inn

Sterling Inn is an Assisted Living Home in California

Sterling Inn is an Assisted Living Home in California

Sterling Inn

17738 Francesca Rd, Victorville, CA 92395 View Map

Sterling Inn is an Assisted Living Home in California

Sterling Inn is an Assisted Living Home in California

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Overview of Sterling Inn

Sterling Inn in Victorville, CA, is a trusted senior living community that offers distinctive assisted living services. The community features elegant, well-appointed apartments with a plethora of conveniences to enhance residents’ active lifestyle. Residents enjoy a maintenance-free lifestyle with cooking, cleaning and maintenance handled by a team, available to serve residents day and night.

With most of the chores handled, residents are free to enjoy their carefree days engaging in various activities or exploring the community amenities. Residents can enjoy restaurant-style meals on the veranda, visit the library, get active at the fitness center, or experience sophisticated pampering at the luxurious salon. With overnight security, 24-hour surveillance, and monitored entrances, residents are guaranteed a safe and secure living environment.

+1 760-245-2999

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 185

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 63.2%
Occupancy rate
63.2%
Bed community size
185-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy Rate
63%
Occupied Beds
117 of 185
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
November 30, 2007

Additional licensing details

County: SAN BERNARDINO

Ownership & operating entity

Sterling Inn is legally operated by KOERICK STERLING INN G.P, VICTORVILLE, LLC,.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 455 / 523 / 630 / 687 / 990 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Sterling Inn

Assisted Living
Contact Sterling Inn

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits

California average: 14 visits

Breakdown by visit type

8 total complaint visits

0 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

7 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

5 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

5 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Sterling Inn

Sterling Inn, a 740‑type residential care facility in Victorville, has consistently passed the California Department of Social Services Community Care Licensing (CCL) annual inspections with no significant violations reported in 2023. The January 2023 visit, conducted by Licensing Program Analyst Amber Coleman, focused on COVID‑19 infection control. The facility demonstrated compliance with state‑approved protocols, maintaining adequate PPE, hand hygiene supplies, and a designated infection‑control lead. Fire‑drill documentation and mitigation plans were reviewed, and no deficiencies were noted. The December 2023 inspection by Michelle Echeverria examined the physical plant, staff qualifications, and care procedures; the facility’s 166‑bed apartment layout, common‑area amenities, and safety systems were in good condition, and no deficiencies were cited.

A change emerged during the November 15, 2024 inspection. While the overall environment remained clean and well‑maintained, the LPA identified a medication management deficiency. The medication records and the physical supply of PRN medication did not align, posing a risk to resident safety. A deficiency was issued under CCR 87465(a)(4), and a plan of correction was established, requiring medication audit and staff training by the due date. Aside from this issue, the facility’s infection‑control plan, disaster drills, and emergency preparedness were reviewed without additional concerns.

The narrative of these reports shows Sterling Inn’s routine compliance with regulatory standards, with only one recorded deficiency in the most recent inspection. The consistent documentation of staff qualifications, facility maintenance, and safety protocols suggests effective governance, while the medication oversight incident highlights an area for corrective action to maintain the high standard of resident care.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Assisted Living around Victorville
Sterling Inn
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Victorville
185
Yes
51
KOERICK STERLING INN G.P, VICTORVILLE, LLC,
63.2%
Studio / 1 Bed
Sierra Vista Independent & Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Victorville
99
No
45
SIERRA VISTA ALF LLC
0.0%
Studio / 1 Bed / 2 Bed
JCP Cottage Senior Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Victorville
6
No
8
-
66.7%
Studio / 1 Bed

Places of interest near Sterling Inn

Address 5.7 miles from city center

Address 17738 Francesca Rd, Victorville, CA 92395

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Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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