Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on May 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Steuben Center for Rehabilitation and Healthcare
Assisted Living Home
Steuben Center for Rehabilitation and Healthcare
Assisted Living Home
Steuben Center for Rehabilitation and Healthcare is located in Bath, NY. It offers advanced short-term rehab and long-term nursing care, focusing on individualizing care plans for residents. The center provides a community atmosphere with skilled staff dedicated to patient recovery.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
105
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.7%
Residents per day (avg)
99
Occupancy rate
96.7%
Residents per day (avg)
99
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
58% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$16.6M
Profit
$881.1K
Proprietary home
Corporation
Home revenue
$16,579,406.00
Profit
$881,117.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.7M
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
5022302N
CMS Certification Number:
335309
County:
Steuben
Ownership & operating entity
Owner name:
Steuben Operations Associates, LLC (For Profit)
Safety & Compliance
Care Services
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Additional Policies & Features
Pets Allowed
Programs & Activities
Branded Programs
RehabStrong™
Specific Programs
About Us, Our Mission, Leadership, FAQs, Services, Health Services, RehabStrong™, Your Stay, Wellness, Nutrition Program, Community, Testimonials, Media, Gallery, Calendar, Contact
Dining & Nutrition
Food Description
Steuben Center provides meals planned by a registered dietician, accommodating most therapeutic dietary needs.
Meals Included
Yes
Special Diets
Yes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
4 inspections
4 with citations, 0 without citations
83 complaints
79 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:May 17, 2024
Type:Complaint Investigation
23 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
22 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
November 17, 2017 — Stipulation & Order #: NH-18-005
A formal agreement with the state to correct serious or repeated issues.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Steuben Center for Rehabilitation and Healthcare
-29%
-21%
+10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14810
105
No
-
ZEHR, JOHN
96.7%
$16,459,909.00
$4,402,369.00
26.7%
98.90
2.8313
18
-29%-21%+10%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
4
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
Steuben Center for Rehabilitation and Healthcare
Type of care:
SNF
AL
Community:
NY 14810
Bed Count:
105
Pets Allowed:
No
Operator:
ZEHR, JOHN
CCN:
335309
Occupancy:
96.7%
Home Revenue:
$16,459,909.00
Payroll Costs:
$4,402,369.00
Payroll %:
26.7%
Avg Residents/Day:
98.90
Overall Rating:
Adj Nurse Hours:
2.8313
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
-21%
-21%
Occupancy vs State Avg:
+10%
+10%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Steuben Center for Rehabilitation and Healthcare
0.0 miles from city center
Bath, NY 14810
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
125
Total Staff
112
Employees
13
Contractors
36,216
Total Hours (Quarter)
52
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 7.3 | No |
| Licensed Practical Nurse | 20 | 8.4 | Yes |
| Certified Nursing Assistant | 55 | 7.8 | Yes |
Staff by Category
Administration ⓘ
1 staff
7.5hs shift avg
Nursing Staff ⓘ
92 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
6 staff
6.1hs shift avg
Therapy Services ⓘ
15 staff
7.5hs shift avg
Activities & Recreation ⓘ
1 staff
1.5hs shift avg
Social Services ⓘ
2 staff
7hs shift avg
Dietary Services ⓘ
6 staff
7.3hs shift avg
Other Services ⓘ
2 staff
7.4hs shift avg
Contractor Analysis
12.9%
of total hours from contractors
4,669 contractor hours this quarter
Certified Nursing Assistant: 1
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Licensed Practical Nurse: 1
Speech Language Pathologist: 1
Physical Therapy Aide: 1
Qualified Social Worker: 1
Qualified Activities Professional: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 54 | 1 | 55 | 17,594 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 19 | 1 | 20 | 7,407 | 91 | 100% | 8.4 |
| Registered Nurse | 11 | 0 | 11 | 2,571 | 90 | 99% | 7.3 |
| Respiratory Therapy Technician | 1 | 3 | 4 | 1,419 | 69 | 76% | 7.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,412 | 90 | 99% | 7.3 |
| Nurse Aide in Training | 6 | 0 | 6 | 858 | 41 | 45% | 7.4 |
| Occupational Therapy Aide | 5 | 0 | 5 | 819 | 80 | 88% | 6.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 722 | 66 | 73% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 711 | 75 | 82% | 5.4 |
| Other Social Services Staff | 1 | 0 | 1 | 502 | 69 | 76% | 7.3 |
| Physical Therapy Aide | 0 | 1 | 1 | 490 | 60 | 66% | 8.2 |
| Speech Language Pathologist | 0 | 1 | 1 | 472 | 61 | 67% | 7.7 |
| Other Physician | 1 | 0 | 1 | 432 | 62 | 68% | 7 |
| Qualified Social Worker | 0 | 1 | 1 | 235 | 37 | 41% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 210 | 29 | 32% | 7.2 |
| Dental Services Staff | 2 | 0 | 2 | 206 | 28 | 31% | 7.4 |
| Administrator | 1 | 0 | 1 | 158 | 21 | 23% | 7.5 |
| Qualified Activities Professional | 0 | 1 | 1 | 2 | 1 | 1% | 1.5 |
Health Inspection History
Inspections
Total health citations
18
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 18 citations resulted from standard inspections; 1 of 18 resulted from complaint investigations; and 1 of 18 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
17 moderate citations
1 minor citation
Citations history (last 3 years)
Environmental moderate citation
May 17, 2024
Corrected
Nursing Services moderate citation
May 17, 2024
Corrected
Nursing Services minor citation
May 17, 2024
Corrected
Pharmacy moderate citation
May 17, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
101
Total Residents
Medicare
12
(11.9%)
ⓘ
Medicaid
83
(82.2%)
ⓘ
Private Pay/Other
6
(5.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
8% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.3
17% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.0%
Percent of long-stay residents whose need for help with daily activities has increased
18.0%
10% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.8%
Percent of long-stay residents whose ability to move independently worsened
16.8%
In line with State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.9%
35% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
25% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.9%
Percent of long-stay high risk residents with pressure ulcers
6.9%
In line with State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
59% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.3%
Percent of long-stay residents who lose too much weight
7.3%
20% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
56.6%
Percent of long-stay residents who have depressive symptoms
56.6%
213% worse than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.2%
Percent of long-stay residents who received an antipsychotic medication
12.2%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
8% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
20% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
37% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
12% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Steuben Center for Rehabilitation and Healthcare based on CMS SNF Cost Reports.
Occupancy Rate
96.7%
↓ 0.2pp vs 2022
Net Income
$881,117
↑ ~$278K vs 2022
Total Payroll
$7,102,365
↑ ~$772K vs 2022
Profit Margin
5.4%
↑ 1.5pp vs 2022
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