Occupancy rate
31%
56% lower than Tennessee average
Tennessee average: 72%
Memory Care Home
StoryPoint Germantown (HarborChase)
Situated in Memphis, TN, StoryPoint Germantown (HarborChase) is a dynamic senior living community that offers assisted living and memory care. Residents benefit from 24-hour licensed support provided by professionally trained employees who care for every resident like they’re family. Offering a wide array of open-concept floor plans, the community ensures residents can freely move around their residences while enjoying utmost comfort and convenience.
The community takes care of the hassle of housekeeping, laundry, and transportation to make residents’ daily life much easier and convenient. Here, residents enjoy plenty of free time to spend on invigorating activities, events, and wellness programs. Delicious meals that are carefully prepared to satisfy residents’ needs and preferences are served daily, saving them from the hassle of cooking and cleaning. With spacious and inviting community amenities like a salon, activity room, cozy lounge, and an outdoor courtyard with fountain and seating, residents have plenty of space to make new connections or simply relax and enjoy their personal time.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
160
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
31.3%
Occupancy rate
31.3%
Finances and operations
Home revenue
$4.8M
Surplus of revenue
$2.3M
Home revenue
$4,771,138.00
Surplus of revenue
$2,308,254.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$2.5M
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
56% lower than Tennessee average
Occupied beds
50 / 160
Average residents
82 per day
License details
Facility type
Assisted Care Living Facility
Status
Licensed
Licensed
Expiration
January 7, 2026
County:
Shelby
Additional licensing details
License number:
00000496
Ownership & operating entity
StoryPoint Germantown (HarborChase) is legally operated by CD-TT Germantown LLC, and administrated by Melanie Price.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Jack Redmond, Customer Insights & Reputation Marketing Specialist
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Types of Care at StoryPoint Germantown (HarborChase)
Assisted Living
Memory Care
Residents information
Stay stats
Average length of stay
696 days
Total residents
85
Total admissions (2024)
17
Total discharges (2024)
25
Discharges
- To hospital 3
- To Private Residence or Home 1
Demographics
GENDER
- Female Residents 77.6%
- Male Residents 22.4%
AGE DISTRIBUTION
- 60-64 1.2%
- 65-69 4.7%
- 70-74 2.4%
- 75-79 12.9%
- 80-84 31.8%
- 85-89 23.5%
- 90 or more 23.5%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
1 violation
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 2 violations
Compare Memory Care around Memphis
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
StoryPoint Germantown (HarborChase)
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Memphis
160
Yes
A-
52
Studio / 1 Bed / 2 Bed
Foxbridge Assisted Living & Memory Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Bartlett
149
No
A+
21
Studio / 1 Bed / 2 Bed
Belmont Village Memphis
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Memphis
120
Yes
A+
55
Studio / 1 Bed / 2 Bed
Opus East Memphis
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Memphis (Audubon Park)
-
No
A
21
Studio / 1 Bed / 2 Bed
Quail Ridge Transitional Assisted Living and Memory Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Bartlett (Four Way)
-
No
-
62
Studio / 1 Bed / 2 Bed
Living Spaces & Floor Plans
Storypoint Germantown Harborchase
Storypoint Germantown Harborchase3
Storypoint Germantown Harborchase2
Storypoint Germantown Harborchase1
Places of interest near StoryPoint Germantown (HarborChase)
18.2 miles from city center
6300 Briarcrest Ave, Memphis, TN 38120
Calculate Travel Distance to StoryPoint Germantown (HarborChase)
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