StoryPoint Germantown (HarborChase)
Memory Care & Assisted Living · Memphis, TN

StoryPoint Germantown (HarborChase)

Memory Care & Assisted Living · Memphis, TN

Overview of Storypoint Germantown (harborchase)

Situated in Memphis, TN, StoryPoint Germantown (HarborChase) is a dynamic senior living community that offers assisted living and memory care. Residents benefit from 24-hour licensed support provided by professionally trained employees who care for every resident like they’re family. Offering a wide array of open-concept floor plans, the community ensures residents can freely move around their residences while enjoying utmost comfort and convenience.

The community takes care of the hassle of housekeeping, laundry, and transportation to make residents’ daily life much easier and convenient. Here, residents enjoy plenty of free time to spend on invigorating activities, events, and wellness programs. Delicious meals that are carefully prepared to satisfy residents’ needs and preferences are served daily, saving them from the hassle of cooking and cleaning. With spacious and inviting community amenities like a salon, activity room, cozy lounge, and an outdoor courtyard with fountain and seating, residents have plenty of space to make new connections or simply relax and enjoy their personal time.

(901) 425-0490
Bed community size
160-bed community Rank #28 / 426Bed count — State benchmarkedThis home is ranked 28th out of 426 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 52 / 100 Rank #114 / 553Walk Score — State benchmarkedThis home is ranked 114th out of 553 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
31%
Rank #296 / 303Occupancy rate — State benchmarkedThis home is ranked 296th out of 303 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 303. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
50 / 160
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
StatusLicensed
ExpirationJanuary 7, 2026
CountyShelby
License Number00000496

Ownership & Operating Entity

StoryPoint Germantown (HarborChase) is legally operated by CD-TT Germantown LLC, and administrated by Melanie Price.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist

Contact StoryPoint Germantown (HarborChase)

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2024 · 2 years of data 1 citation 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Tennessee state average
Overall vs. TN average 0 Worse No metrics in this bucket. 4 Better Metrics better than Tennessee average:
• Total citations (75% below)
• Citations per year (75% below)
• Citations per inspection (50% below)
• Total inspections (50% below)
Latest Inspection December 17, 2024 Life Safety

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 14 This facility has 75% fewer total citations than a typical Tennessee assisted living residence (1 vs. TN avg 4).↓ 75% better
Citations per year Info Average citations per year since 2024. 0.52 This facility has 75% fewer citations per year than a typical Tennessee assisted living residence (0.5 vs. TN avg 2).↓ 75% better
Citations per inspection Info Average citations per inspection. 12 This facility has 50% fewer citations per inspection than a typical Tennessee assisted living residence (1 vs. TN avg 2).↓ 50% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 12 This facility has 50% fewer total inspections than a typical Tennessee assisted living residence (1 vs. TN avg 2).↓ 50% better

Residents information

Stay stats

Average length of stay
696 days
Total residents
85
Total admissions (2024)
17
Total discharges (2024)
25

Discharges

  • To hospital 3
  • To Private Residence or Home 1

Demographics

GENDER

  • Female Residents 77.6%
  • Male Residents 22.4%

AGE DISTRIBUTION

  • 60-64 1.2%
  • 65-69 4.7%
  • 70-74 2.4%
  • 75-79 12.9%
  • 80-84 31.8%
  • 85-89 23.5%
  • 90 or more 23.5%

ETHNICITY

  • White Residents 100%

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: 3-story

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Transportation Services

Living Spaces & Floor Plans for StoryPoint Germantown (HarborChase)

Storypoint Germantown Harborchase
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Places of interest near StoryPoint Germantown (HarborChase)

Address 18.2 miles from city center Info Estimated distance in miles from Memphis's city center to StoryPoint Germantown (HarborChase)'s address, calculated via Google Maps.

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Financial Assistance for
Memory Care in Tennessee

StoryPoint Germantown (HarborChase) is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Compare Memory Care around Memphis

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

StoryPoint Germantown (HarborChase)
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Memphis (White Station)
160
Facility 160
TN AVG 88
Rank #28 / 426
Yes
52
Facility 52
TN AVG 34
Rank #114 / 553
Studio / 1 Bed / 2 Bed-
31.3%
Facility 31.3%
TN AVG 73.7%
Rank #283 / 287
A-Melanie PriceCd-Tt Germantown LLC
696 days
Facility 696 days
TN AVG 465
Rank #35 / 201
Foxbridge Assisted Living & Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bartlett (Appling)
149
Facility 149
TN AVG 88
Rank #39 / 426
No
21
Facility 21
TN AVG 34
Rank #372 / 553
Studio / 1 Bed / 2 Bed
27
Facility 27
TN AVG 27
Rank #183 / 385
-A+Michel MotesInspirit Foxbridge Operator LLC
678 days
Facility 678 days
TN AVG 465
Rank #39 / 201
Belmont Village Memphis
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Memphis
120
Facility 120
TN AVG 88
Rank #81 / 426
Yes
55
Facility 55
TN AVG 34
Rank #94 / 553
Studio / 1 Bed / 2 Bed
28
Facility 28
TN AVG 27
Rank #168 / 385
85.0%
Facility 85.0%
TN AVG 73.7%
Rank #90 / 287
A+Stephanie CrumpBelmont Village Memphis Tenant, LLC
663 days
Facility 663 days
TN AVG 465
Rank #47 / 201
Trezevant
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Memphis (Waynoka)
104
Facility 104
TN AVG 88
Rank #132 / 426
Yes
29
Facility 29
TN AVG 34
Rank #317 / 553
Studio / 1 Bed / 2 Bed
49
Facility 49
TN AVG 27
Rank #13 / 385
74.1% A+---
Schilling Gardens Senior Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Collierville
78
Facility 78
TN AVG 88
Rank #216 / 426
Yes
29
Facility 29
TN AVG 34
Rank #317 / 553
Studio / 1 Bed / 2 Bed
44
Facility 44
TN AVG 27
Rank #38 / 385
61.5%
Facility 61.5%
TN AVG 73.7%
Rank #215 / 287
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 465
Rank #107 / 201

Frequently Asked Questions about StoryPoint Germantown (HarborChase)

What neighborhood is StoryPoint Germantown (HarborChase) in?

StoryPoint Germantown (HarborChase) is in the White Station neighborhood of Memphis.

Who is the owner of StoryPoint Germantown (HarborChase)?

The legal owner and operator of StoryPoint Germantown (HarborChase) is CD-TT Germantown LLC.

Is StoryPoint Germantown (HarborChase) in a walkable area?

StoryPoint Germantown (HarborChase) has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of StoryPoint Germantown (HarborChase)?

According to TN state health department records, StoryPoint Germantown (HarborChase)'s license number is 00000496.

When does StoryPoint Germantown (HarborChase)'s license expire?

According to TN state health department records, StoryPoint Germantown (HarborChase)'s license expires on January 7, 2026.

What is the occupancy rate at StoryPoint Germantown (HarborChase)?

StoryPoint Germantown (HarborChase)'s occupancy is 31%.

Who is the administrator of StoryPoint Germantown (HarborChase)?

Melanie Price is the administrator of StoryPoint Germantown (HarborChase).

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