The most recent inspection on July 10, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving resident supervision, abuse investigations, family notifications, medication management, and documentation. Several substantiated complaints cited issues such as failure to prevent elopement, incomplete abuse investigations, and inadequate notification of families about incidents. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with compliance in key areas, with no clear pattern of consistent improvement or worsening over time.
Deficiencies (last 4 years)
Deficiencies (over 4 years)7.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
74% worse than Indiana average
Indiana average: 4.2 deficiencies/year
Deficiencies per year
86420
2022
2023
2024
2025
Census
Latest occupancy rate99 residents
Based on a July 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
This visit was for the investigation of complaints IN00457930, IN00455654, and IN00454049. The investigation focused on allegations related to resident care and safety.
Findings
The facility failed to provide adequate supervision to prevent the elopement of a cognitively impaired resident (Resident B) from the secured memory care unit. The resident was found outside the facility without supervision for approximately 4 minutes due to staff holding the secured door open.
Complaint Details
Complaint IN00457930 was substantiated with state deficiencies cited related to the allegations. Complaints IN00455654 and IN00454049 had no state residential findings related to the allegations.
Deficiencies (1)
Description
Failure to provide adequate supervision to prevent elopement of a cognitively impaired resident from the secured unit.
Report Facts
Residential Census: 101Survey Dates: April 28, 29, and 30, 2025
Employees Mentioned
Name
Title
Context
CNA 1
Named in the finding related to holding the secured door open leading to resident elopement; received written disciplinary action on 4/23/2025.
CNA 2
Named in the finding related to holding the secured door open leading to resident elopement; received written disciplinary action on 4/23/2025.
This visit was conducted for the investigation of Complaint IN00450661 regarding allegations of abuse involving cognitively impaired residents.
Findings
The facility failed to conduct a thorough investigation of an allegation of abuse involving two residents with cognitive impairments. Documentation and assessments related to the abuse allegations were incomplete, and staff education and interventions were insufficient.
Complaint Details
Complaint IN00450661 was substantiated with state deficiencies cited related to the allegations. The investigation lacked staff interviews, resident assessments, and injury assessments. Staff education on abuse and neglect was provided but not timely or comprehensive.
Deficiencies (1)
Description
Failed to conduct a thorough investigation of an allegation of abuse involving cognitively impaired residents (Residents B and C).
Report Facts
Residential Census: 104Dates of survey: Survey conducted on January 27 and 28, 2025
Employees Mentioned
Name
Title
Context
Lorena Glover
Executive Director
Signed the report and mentioned as facility representative
This visit was conducted for the investigation of Complaint IN00445979 regarding a resident-to-resident sexual incident.
Findings
The facility failed to notify Resident B's family about the resident-to-resident sexual incident. Interviews and record reviews confirmed the lack of family notification despite notification of the Administrator and Director of Nursing.
Complaint Details
Complaint IN00445979 was substantiated with a state deficiency cited at R0036 related to failure to notify Resident B's family of the incident.
Deficiencies (1)
Description
Facility failed to notify a resident's family regarding a resident-to-resident sexual incident for 1 of 2 reviewed for abuse.
Report Facts
Residential Census: 97
Employees Mentioned
Name
Title
Context
Lorena Glover
Executive Director
Signed as Laboratory Director's or Provider/Supplier Representative's Signature
QMA 1
Completed progress note and was unaware of family notification requirement
DON
Director of Nursing
Interviewed regarding failure to notify family and provided facility policy
This visit was conducted for the investigation of Complaint IN00445005 regarding staff scope of practice violations.
Findings
The facility failed to ensure that a Qualified Medication Aide (QMA) was working within their scope of practice by performing intradermal tuberculosis skin testing on residents, which is outside the allowed scope for QMAs.
Complaint Details
Complaint IN00445005 was substantiated with a state deficiency cited at R0117 related to the allegation of improper scope of practice by a QMA.
Deficiencies (1)
Description
Qualified Medication Aide (QMA) performed intradermal tuberculosis skin testing on residents, which is outside the QMA scope of practice.
Report Facts
Residential Census: 92Survey Completion Date: Oct 17, 2024
Employees Mentioned
Name
Title
Context
Lorena Glover
Executive Director
Signed the report
QMA 1
Qualified Medication Aide
Performed tuberculosis skin testing outside scope of practice
LPN 2
Licensed Practical Nurse
Certified to give and read tuberculosis skin tests; aware of QMA 1's actions
This visit was for a State Residential Licensure Survey including the Investigation of Complaint IN00441028 related to allegations of misappropriation and other regulatory compliance issues.
Findings
The facility was found noncompliant for failing to protect a cognitively impaired resident from misappropriation, failing to complete medication self-administration assessments prior to resident self-administration, failing to reconcile narcotics per policy, failing to act on pharmacy recommendations, failing to secure medication carts when unattended, and failing to accurately reflect a resident's code status in clinical records.
Complaint Details
Complaint IN00441028 involved allegations of misappropriation by a former employee using a resident's online retailer account. The facility conducted an investigation, notified law enforcement, and took corrective actions including staff education and fraud claims.
Deficiencies (6)
Description
Failed to ensure a cognitively impaired resident was free from misappropriation.
Failed to ensure medication self-administration assessment was completed prior to resident self-administering medications.
Failed to ensure narcotics were reconciled per facility policy for medication carts.
Failed to act upon pharmacy recommendations for residents reviewed.
Failed to ensure medication carts were appropriately locked when authorized personnel were not present.
Failed to ensure a resident's desired code status was accurately reflected in the clinical record.
This visit was for the investigation of Complaints IN00433195 and IN00433785. Complaint IN00433195 had no deficiencies related to the allegations, while Complaint IN00433785 resulted in state deficiencies being cited.
Findings
The facility failed to ensure service plans were signed by the resident or resident representative for 2 of 3 residents reviewed (Residents B and D). Resident B had moved out prior to the survey. The Health and Wellness Director and Memory Care Director were re-educated and corrective actions were planned to ensure compliance.
Complaint Details
Complaint IN00433195 - No deficiencies related to the allegations are cited. Complaint IN00433785 - State deficiencies related to the allegations are cited at R0217.
Deficiencies (1)
Description
Failed to ensure service plans were signed by the resident or resident representative for 2 of 3 residents reviewed (Residents B and D).
Report Facts
Residential Census: 92Residents reviewed for service plans: 3Residents with unsigned service plans: 2Survey dates: 2
Employees Mentioned
Name
Title
Context
Director of Nursing (DON)
Interviewed and indicated inability to locate signed service plans for Residents B and D
Health and Wellness Director
Involved in auditing resident files and re-education on service plan policy
Memory Care Director
Involved in auditing resident files and re-education on service plan policy
This visit was conducted for the investigation of complaints IN00427002 and IN00424212. Complaint IN00427002 resulted in state deficiencies related to the allegations, while Complaint IN00424212 had no state residential findings.
Findings
The facility failed to notify a cognitively impaired resident's family representative of a fall for 1 of 3 residents reviewed for falls. The resident was found on the floor next to the bed, and although the facility notified the on-call manager, physician, and hospice agency, family notification was not documented. The facility lacked a policy related to notification of responsible parties or family members.
Complaint Details
Complaint IN00427002 was substantiated with state deficiencies cited at R0036. Complaint IN00424212 had no state residential findings related to the allegations.
Deficiencies (1)
Description
Failed to notify a cognitively impaired resident's family representative of a fall for 1 of 3 residents reviewed for falls.
This visit was for the investigation of complaints IN00423437, IN00423379, and IN00422337 at Sugar Fork Crossing.
Findings
The facility failed to provide semi-annual and change in condition assessments for one resident, and failed to ensure appropriate infection control protocols for four residents in isolation, specifically related to PPE disposal and signage.
Complaint Details
Complaint IN00423437 cited deficiencies related to infection control protocols. Complaint IN00422337 cited deficiencies related to resident assessments. Complaint IN00423379 had no state residential findings related to the allegations.
Deficiencies (2)
Description
Failed to provide semi-annual assessments and change in condition assessments for 1 out of 5 residents reviewed.
Failed to ensure staff practiced appropriate infection control protocols for 4 of 5 residents reviewed for isolation.
Report Facts
Residents reviewed for assessments: 5Residents with infection control issues: 4Residential Census: 82
Employees Mentioned
Name
Title
Context
Susan Waymire
Executive Director
Signed the report
Director of Nursing
Interviewed regarding resident assessments and infection control practices
Memory Care Director
Completed change in condition assessment for Resident B and re-educated staff
Health and Wellness Director
Re-educated staff on resident assessments and infection control protocols
This visit was conducted for the investigation of Complaint IN00416961 regarding allegations of failure to provide assessment by a licensed nurse after resident-to-resident physical altercations.
Findings
The facility failed to provide timely physical assessments by a licensed nurse for two cognitively impaired residents (Resident C and Resident D) following physical altercations with other residents. Documentation and incident reports were lacking, and no nurse was present to assess Resident D at the time of the incident.
Complaint Details
Complaint IN00416961 was substantiated with state deficiencies cited related to failure to assess residents after incidents of abuse. The Director of Nursing and other staff interviews confirmed lack of incident reports and assessments.
Deficiencies (1)
Description
Failure to provide assessment by a licensed nurse for cognitively impaired residents after resident-to-resident physical altercations.
Report Facts
Residential Census: 89Date of Incident: Sep 6, 2023Date of Incident: Sep 17, 2023
Employees Mentioned
Name
Title
Context
Susan Waymire
Executive Director
Signed the report
QMA 1
Charge person who did not initiate incident report or ensure nurse assessment
Director of Nursing
DON
Interviewed regarding lack of incident reports and assessments
LPN 2
Licensed Practical Nurse
Called to assess another resident but did not assess Resident C
Hospice RN
Registered Nurse
Interviewed and indicated Resident C was not her resident and she did not assess her
CNA 3
Certified Nursing Assistant
Observed Resident D being struck and reported incident
QMA 4
Charge person who did not call nurse to assess Resident D and followed administrator instructions
This visit was for a State Residential Licensure Survey including the Investigation of Complaints IN00415480 and IN00415903.
Findings
The facility was found noncompliant for failing to complete medication self-administration assessments, follow-up on pharmacy recommendations, ensure service plans were reviewed and acknowledged, label over-the-counter medications properly, and complete required tuberculosis (TB) testing and policies.
Complaint Details
Complaint IN00415480 resulted in state deficiencies related to medication self-administration assessment. Complaint IN00415903 had no deficiencies related to the allegations.
Deficiencies (6)
Description
Failed to complete a medication self-administration assessment for a resident who self-administered medications stored in his room.
Failed to ensure a service plan was reviewed and acknowledged by the resident or representative for one resident.
Failed to follow-up on pharmacy recommendations for 5 of 7 residents reviewed.
Failed to label over-the-counter medications brought into the facility by resident families for 4 of 49 residents.
Failed to ensure an admission tuberculin (TB) skin test was completed for 1 of 7 residents reviewed for admission TB testing.
Failed to develop and implement policies and procedures for prevention of tuberculosis for 3 of 7 residents reviewed.
Report Facts
Residential Census: 88Residents reviewed for self-administration: 7Residents reviewed for service plans: 5Residents reviewed for pharmacy recommendations: 7Residents reviewed for TB testing: 7Residents affected by TB policy deficiency: 88Residents with unlabeled OTC medications: 4
Employees Mentioned
Name
Title
Context
QMA 4
Qualified Medication Aide
Interviewed regarding medication self-administration and medication cart observations
Interviewed regarding residents storing medications for self-administration
Administrator
Facility Administrator
Interviewed regarding service plan signatures, pharmacy recommendations, and TB policies
Health and Wellness Director
Responsible for re-education, audits, and follow-up on medication assessments, service plans, pharmacy recommendations, OTC medication labeling, and TB screening
Memory Care Director
Re-educated on facility service plan policy and Indiana regulations
This visit was conducted for the investigation of complaint IN00411689 concerning resident safety and abuse allegations.
Findings
The facility failed to prevent the elopement of a cognitively impaired resident during a move-in due to inadequate visitor monitoring and lack of policy. Additionally, the facility failed to report a resident-to-resident abuse incident to the Indiana State Board of Health.
Complaint Details
Complaint IN00411689 was substantiated with state deficiencies cited related to the allegations of elopement and failure to report abuse.
Deficiencies (2)
Description
Failed to prevent elopement of a cognitively impaired resident by not monitoring visitors during a resident move-in.
Failed to report resident-to-resident abuse to the Indiana State Board of Health.
This visit was conducted for the investigation of complaints IN00405033 and IN00402597. Complaint IN00405033 had no state residential findings, while complaint IN00402597 resulted in state deficiencies related to resident abuse and verbal abuse allegations.
Findings
The facility failed to prevent resident-to-resident abuse involving cognitively impaired residents found inappropriately together, and failed to prevent verbal abuse and intimidation of a resident by staff members. The facility also failed to report these incidents timely to the appropriate state agency and responsible parties, and delayed initiating investigations. Staff failed to notify the Administrator of abuse allegations, and the facility did not implement interventions to prevent recurrence.
Complaint Details
Complaint IN00405033 had no state residential findings related to the allegations. Complaint IN00402597 was substantiated with state deficiencies cited for failure to prevent resident abuse, verbal abuse by staff, and failure to report incidents to the state agency and responsible parties.
Deficiencies (3)
Description
Failed to prevent resident to resident abuse when cognitively impaired residents were found in bed together without interventions to prevent recurrence.
Failed to prevent verbal abuse and intimidation of a cognitively impaired resident by staff members.
Failed to report inappropriate resident to resident interactions and verbal abuse allegations to the appropriate state agency and responsible parties in a timely manner.
Report Facts
Residential Census: 95Survey Dates: April 10 and 11, 2023Plan of Correction Completion Date: May 1, 2023Number of Monthly Interviews: 6
Employees Mentioned
Name
Title
Context
Susan Waymire
Executive Director
Named as the Executive Director responsible for reporting and corrective actions.
LPN 2
Staff member who witnessed resident abuse, failed to notify Administrator, and was involved in verbal abuse allegations.
Agency CNA 4
Agency staff member involved in verbal abuse and intimidation of a resident.
Employee 1
Witnessed resident disrobing incident and attempted to redirect resident.
Employee 3
Reported verbal abuse incident but did not recognize it as abuse or report to Administrator.
Employee 5
Attempted to intervene in verbal abuse incident.
Director of Nursing
Director of Nursing
Informed of incidents and responsible for staff education and reporting.
Assistant Director of Nursing
Assistant Director of Nursing
Involved in notification and placing resident on 15-minute checks.
Administrator
Administrator
Responsible for reporting incidents to state agency and overseeing facility compliance.
This visit was conducted for the investigation of complaints IN00398724 and IN00397913.
Findings
Both complaints were substantiated; however, no State Residential Findings related to the allegations were cited. The facility was found to be in compliance with applicable regulations regarding these complaints.
Complaint Details
Complaint IN00398724 - Substantiated with no state findings cited. Complaint IN00397913 - Substantiated with no state findings cited.
This visit was for a State Residential Licensure Survey, which included the Investigation of Complaint IN00394818.
Findings
Complaint IN00394818 was substantiated but no deficiencies related to the allegations were cited. Deficiencies were found related to staff CPR certification, licensed practical nurse licensure, and proper insulin administration training.
Complaint Details
Complaint IN00394818 was substantiated; however, no deficiencies related to the allegations were cited.
Deficiencies (3)
Description
Facility failed to ensure a staff member was certified in CPR on 4 of 7 night shifts for the week reviewed.
Facility failed to ensure a Licensed Practical Nurse had an active license to administer care for 1 of 37 employees reviewed.
Facility failed to assure an employee was properly trained to administer insulin and to prime the insulin pen's needle per manufacturer's guidelines for 1 resident observed.